This document discusses the evolution of information technology from the 1960s to the present. It outlines the major technological eras including mainframes, client-server systems, the web, cloud computing, and the internet of things. Each new era brought higher volumes of data and new opportunities to create value for organizations, employees, and customers.

1. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
INFORMATION
INNOVATION
DATA
RESOURCES
2017-2027
2010s
mid- 2000s
1990-2000
1980-1990s
1960s-1970s
USERS
VALUE
TECHNOLOGIES
LEADERS
Real-Time
Optimization
Devices &
Machines
Communities
& SocietyBusiness
Ecosystems
Customers /
Consumers
Social
Engagement
Many
Employees
Few
Employees
Line-of
Business
Self-Service
MAINFRAME
CLIENT-SERVER
WEB
CLOUD
SOCIAL
INTERNET
OF THINGS
Front Office
Productivity
E-Commerce
OS/360
Back Office
Automation
10 2
4
10
10
10
10
10
6
7
9
11