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Adel E. Suliman
108 – 1420 Terai Road
Kelowna, BC – V1X 7H3
Cell : (250) 575 9241
Email : adeledward@hotmail.com
Career Summary:
A professional Engineer, with 16 years of experience in the field of Engineering, Project Management,
installation, commissioning and maintenance programs.
EXPERIENCE
Tetra Pak – Canada May 2000 - now
Field Service Engineer
Main Tasks:
• Reduce equipment down time by trouble shooting equipment, material, or process faults on sites.
• Respond to material claims. Troubleshoot and assess claims. Explore all technical solutions possible
to run material.
• Ensure provision of efficient preventative and demand service through the influence of scheduled
preventative maintenance, implementation of upgrades, service planning, and customer liaison.
Secure required tools and provide required expertise.
• Ensure effective use of equipment by identifying customers training requirements. Conduct required
training and/or secure the required resource, documentation and expertise.
• Ensure optimum customer relationship through a structured process of customer identification and
contact reports pertaining equipment performance, operational issues, future development and/or
business opportunities.
Tetra Pak Arabia
Technical Key Account Manager Jan 2010 – July 2012
Main Tasks
• Coordinate and oversee the installation on site, liaise with customer Project team.
• Plan and agree maintenance schedules in consultation with the customer.
• Capture, take ownership and manage troubleshooting and issue resolution.
• Take full ownership for the resolution of customer claims, following C&TIM process.
• Proactively monitor customer's operational performance and drive implementation of
improvement activities based on factual measures.
• Responsible for Operation Cost Reduction (OCR) on site.
• Member of the FI – Focus Improvement and CI (Continuous Improvement) team.
Technical Support - System Specialist Nov 2007 – Dec
2009
Main Tasks
• Coordinate and schedule maintenance for customers.
• Design and modify failed components using FMEA.
• Efficiency improvement for all lines; using DMIAC.
• Coordinate and assign tasks accordingly to the project team.
• Technical Support for Tetra Pak Arabia (including 9 countries).
Tetra Pak S.A. d.e. C.V. (Mexico) Jan 2007 – Oct 2007
Field Service Engineer - System Specialist
Main Tasks
• Scheduling and planning machine maintenance on site.
• Installation project layout responsibility during introduction of equipment new
to Market Company.
• Responsibility for Installation, commissioning and handover according to contract.
• Drive all the Performance Improvement activities.
• Field Test responsibility
• Responsible for Mandatory rebuilding kits & Optional Kits handling & reporting process.
• Spare parts/TPMS (Maintenance System) recommendations and optimisation
• Aseptic performance/Un-sterility cases support
• Ordering Rebuilding Kits through SAP R3
• Identify possibilities for the improvement of the equipment operation efficiency;
Customer Site Responsible; Kelowna - BC 2003 - 2007
Overall Responsibility:
A In partnership with the KAM, promote packaging material and value added services through the
continuous development of technical competencies. As well as assure cost effective long-term
solutions to our customers.
Main Tasks
• Plan & execute key technical activities such as:
o Training
o Resource Assessment
o Project management
o Inventory analysis
• Handle all claims in an expedient manner and follow-up
Regional Technical Supervisor , Central and Western Canada 2002–April 2003
Main Tasks:
• Plan all activities in the region and allocate resources ahead of service occasion
• Allocate resource to service orders and dispatch the service orders ahead of time.
• Review and approve expenses and work orders reports in SAP - R3.
• Continuous improvement of how and when service orders are set up.
• Manage all customer inquires and quotations in central region (Ontario).
• Monthly operational meeting where the service business is analyzed together with
Service Manager.
• Better knowledge of business/opportunity to act faster if business is not going according
to strategy.
WEDTECH Inc. , Brantford - ON
Mechanical Maintenance Supervisor 1998
• Schedule and plan preventative maintenance and tasks.
• Trouble shooting for mechanical and electrical failure.
MADISON CORPORATION, Toronto - ON
AUTOCAD Draft Operator (Part Time) 1998
• Blue prints drawing 2D & 3D modeling for EPD-25 presses.
CELESTICA
PRODUCTION SUPPORT 1997
• Lead hand on the soldering wave
• Help SMT line during weekends and short labor
• Manual Assembly for PCB boards
• Member of the safety team for the line production
EDUCATION:
• The Art of Negotiation 2015
• Project Management – The Basics for Success 2015
• OSHA certificate 2015
• Standard First Aid and CPR 2015
• Certified Problem Solving Methodology PSM. 2015
• Candidate for APEGBC (in process) 2014
Association of Professional Engineers and Geoscientists of BC, registration in progress
• WHMIS Certificate. 2013
• ACSA (Alberta Construction Safety Association) 2014
o CSTS (Construction Safety Training System).
• Safety Orientation Certificate. 2103
• Managing Multiple Projects, Objectives and Deadlines 2009
• CSME (The Canadian Society for Mechanical Engineers)- Member 1999
• AUTOCAD – Mechanical Drafting, 2D & 3D modeling 1997
COMPUTER ACADEMY, TORONTO, CANADA
• ECEP & EP3 (Energy Conservation and Environment Project & Environmental
Pollution Prevention Project) 1996
o Pollution prevention concepts and applications
• Bachelor of Science (evaluated by University of Toronto, Canada) 1994
AMERICAN UNIVERSITY IN CAIRO
Major: Mechanical Engineering – AUC. Option: Industrial Engineer (IE)
Accredit by the ABET – USA
• Mobil – Lubrication Fundamentals Seminar 1993
• GCE ‘A’ Level 1987
HASTINGS COLLEGE FOR ART AND TECHNOLOGY, England
Subjects: Physics, Mathematics and Computer Science.
Achieved the highest grade in Mathematics over the East Sussex District.
PROJECTS
• 1999 - 2001 TBA 22 (SMACK - 0 series) installation. McCain Sunny Orange -
Canada
• 2001 - 2002 TBA 22,TBA 21 installation. Minute Maid - Canada
• 2003 - 2006 TBA 22, TBA 21 installation. Sun Rype - Canada.
• 2007 TBA 22 installations and technical support. Mexico
• 2007 TBA 22 installation and start up. Dabur,burganj - Nepal
• 2008 TBA 22 installation. KDD - Kuwait.
• 2008 TBA 22 technical support. ElSaeed Family- Yemen.
• 2008 A3 Speed, i Line installation. CoRo, Jeddah - Saudi Arabia.
• 2008 A3 iLine installation and technical support, Bizager CoRo, Saudi Arabia.
• 2009 EIP (Efficiency Improvement Program; OCR)McCains Foods, Sunny
Orange - Canada.
• 2009 Technical Support, Nestle, Trinidad and Tobago.
• 2010 A3 Compact flex installation. SADAFCO, Jeddah - Saudi Arabia.
• 2010 OCR (Operation Cost Reduction) project. SADAFCO, Jeddah - Saudi
Arabia.
• 2012 A3CF installation and technical support, Nestle, Eau Claire, USA
• 2012 A3 Flex installation and Technical Support, Protenergy, Cambridge
Maryland, USA
• 2012 A3CF installation and Technical support, YAYA Foods Toronto, Canada
• 2012 Technical Support, Freisland Campina, Brussels Belguim.
• 2012 Technical Support, Coca Cola, Casablanca, Morocco.
and extracurricular activities.
• 2012 A3CF installation and Technical support, YAYA Foods Toronto, Canada
• 2012 Technical Support, Freisland Campina, Brussels Belguim.
• 2012 Technical Support, Coca Cola, Casablanca, Morocco.
and extracurricular activities.

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Adel Suliman Resume 2015

  • 1. Adel E. Suliman 108 – 1420 Terai Road Kelowna, BC – V1X 7H3 Cell : (250) 575 9241 Email : adeledward@hotmail.com Career Summary: A professional Engineer, with 16 years of experience in the field of Engineering, Project Management, installation, commissioning and maintenance programs. EXPERIENCE Tetra Pak – Canada May 2000 - now Field Service Engineer Main Tasks: • Reduce equipment down time by trouble shooting equipment, material, or process faults on sites. • Respond to material claims. Troubleshoot and assess claims. Explore all technical solutions possible to run material. • Ensure provision of efficient preventative and demand service through the influence of scheduled preventative maintenance, implementation of upgrades, service planning, and customer liaison. Secure required tools and provide required expertise. • Ensure effective use of equipment by identifying customers training requirements. Conduct required training and/or secure the required resource, documentation and expertise. • Ensure optimum customer relationship through a structured process of customer identification and contact reports pertaining equipment performance, operational issues, future development and/or business opportunities. Tetra Pak Arabia Technical Key Account Manager Jan 2010 – July 2012 Main Tasks • Coordinate and oversee the installation on site, liaise with customer Project team. • Plan and agree maintenance schedules in consultation with the customer. • Capture, take ownership and manage troubleshooting and issue resolution. • Take full ownership for the resolution of customer claims, following C&TIM process. • Proactively monitor customer's operational performance and drive implementation of improvement activities based on factual measures. • Responsible for Operation Cost Reduction (OCR) on site. • Member of the FI – Focus Improvement and CI (Continuous Improvement) team. Technical Support - System Specialist Nov 2007 – Dec 2009 Main Tasks • Coordinate and schedule maintenance for customers. • Design and modify failed components using FMEA. • Efficiency improvement for all lines; using DMIAC. • Coordinate and assign tasks accordingly to the project team. • Technical Support for Tetra Pak Arabia (including 9 countries).
  • 2. Tetra Pak S.A. d.e. C.V. (Mexico) Jan 2007 – Oct 2007 Field Service Engineer - System Specialist Main Tasks • Scheduling and planning machine maintenance on site. • Installation project layout responsibility during introduction of equipment new to Market Company. • Responsibility for Installation, commissioning and handover according to contract. • Drive all the Performance Improvement activities. • Field Test responsibility • Responsible for Mandatory rebuilding kits & Optional Kits handling & reporting process. • Spare parts/TPMS (Maintenance System) recommendations and optimisation • Aseptic performance/Un-sterility cases support • Ordering Rebuilding Kits through SAP R3 • Identify possibilities for the improvement of the equipment operation efficiency; Customer Site Responsible; Kelowna - BC 2003 - 2007 Overall Responsibility: A In partnership with the KAM, promote packaging material and value added services through the continuous development of technical competencies. As well as assure cost effective long-term solutions to our customers. Main Tasks • Plan & execute key technical activities such as: o Training o Resource Assessment o Project management o Inventory analysis • Handle all claims in an expedient manner and follow-up Regional Technical Supervisor , Central and Western Canada 2002–April 2003 Main Tasks: • Plan all activities in the region and allocate resources ahead of service occasion • Allocate resource to service orders and dispatch the service orders ahead of time. • Review and approve expenses and work orders reports in SAP - R3. • Continuous improvement of how and when service orders are set up. • Manage all customer inquires and quotations in central region (Ontario). • Monthly operational meeting where the service business is analyzed together with Service Manager. • Better knowledge of business/opportunity to act faster if business is not going according to strategy. WEDTECH Inc. , Brantford - ON Mechanical Maintenance Supervisor 1998 • Schedule and plan preventative maintenance and tasks. • Trouble shooting for mechanical and electrical failure. MADISON CORPORATION, Toronto - ON AUTOCAD Draft Operator (Part Time) 1998
  • 3. • Blue prints drawing 2D & 3D modeling for EPD-25 presses. CELESTICA PRODUCTION SUPPORT 1997 • Lead hand on the soldering wave • Help SMT line during weekends and short labor • Manual Assembly for PCB boards • Member of the safety team for the line production EDUCATION: • The Art of Negotiation 2015 • Project Management – The Basics for Success 2015 • OSHA certificate 2015 • Standard First Aid and CPR 2015 • Certified Problem Solving Methodology PSM. 2015 • Candidate for APEGBC (in process) 2014 Association of Professional Engineers and Geoscientists of BC, registration in progress • WHMIS Certificate. 2013 • ACSA (Alberta Construction Safety Association) 2014 o CSTS (Construction Safety Training System). • Safety Orientation Certificate. 2103 • Managing Multiple Projects, Objectives and Deadlines 2009 • CSME (The Canadian Society for Mechanical Engineers)- Member 1999 • AUTOCAD – Mechanical Drafting, 2D & 3D modeling 1997 COMPUTER ACADEMY, TORONTO, CANADA • ECEP & EP3 (Energy Conservation and Environment Project & Environmental Pollution Prevention Project) 1996 o Pollution prevention concepts and applications • Bachelor of Science (evaluated by University of Toronto, Canada) 1994 AMERICAN UNIVERSITY IN CAIRO Major: Mechanical Engineering – AUC. Option: Industrial Engineer (IE) Accredit by the ABET – USA • Mobil – Lubrication Fundamentals Seminar 1993 • GCE ‘A’ Level 1987 HASTINGS COLLEGE FOR ART AND TECHNOLOGY, England Subjects: Physics, Mathematics and Computer Science. Achieved the highest grade in Mathematics over the East Sussex District.
  • 4. PROJECTS • 1999 - 2001 TBA 22 (SMACK - 0 series) installation. McCain Sunny Orange - Canada • 2001 - 2002 TBA 22,TBA 21 installation. Minute Maid - Canada • 2003 - 2006 TBA 22, TBA 21 installation. Sun Rype - Canada. • 2007 TBA 22 installations and technical support. Mexico • 2007 TBA 22 installation and start up. Dabur,burganj - Nepal • 2008 TBA 22 installation. KDD - Kuwait. • 2008 TBA 22 technical support. ElSaeed Family- Yemen. • 2008 A3 Speed, i Line installation. CoRo, Jeddah - Saudi Arabia. • 2008 A3 iLine installation and technical support, Bizager CoRo, Saudi Arabia. • 2009 EIP (Efficiency Improvement Program; OCR)McCains Foods, Sunny Orange - Canada. • 2009 Technical Support, Nestle, Trinidad and Tobago. • 2010 A3 Compact flex installation. SADAFCO, Jeddah - Saudi Arabia. • 2010 OCR (Operation Cost Reduction) project. SADAFCO, Jeddah - Saudi Arabia. • 2012 A3CF installation and technical support, Nestle, Eau Claire, USA • 2012 A3 Flex installation and Technical Support, Protenergy, Cambridge Maryland, USA
  • 5. • 2012 A3CF installation and Technical support, YAYA Foods Toronto, Canada • 2012 Technical Support, Freisland Campina, Brussels Belguim. • 2012 Technical Support, Coca Cola, Casablanca, Morocco. and extracurricular activities.
  • 6. • 2012 A3CF installation and Technical support, YAYA Foods Toronto, Canada • 2012 Technical Support, Freisland Campina, Brussels Belguim. • 2012 Technical Support, Coca Cola, Casablanca, Morocco. and extracurricular activities.