This document discusses adding feedback to leadership onboarding processes using a tool called "are you connected?". It recommends collecting feedback from bosses, peers, direct reports, and customers at 45-60 and 90-120 days using a standardized survey. The survey assesses cultural fit, relationships, knowledge, and stakeholder perceptions. It provides quantitative and qualitative feedback to help leaders adjust and increase performance, engagement, and retention. Using this tool provides data on onboarding challenges and opportunities to improve selection and onboarding processes.

1. Adding Feedback to Your
Leadership Onboarding
Process
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2. Talent Management Cycle
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3. What Senior Leaders Need
• Critical Knowledge
– Organization
– Business Unit
– Department/Function
– Role
• Build Key Relationships
• Timely Feedback
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4. Model for Onboarding Feedback
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When
• 45-60 days
• 90-120
days
Who
• Boss
• Self
• Peers
• Team
• Customers
What
• Action plan
• Follow-up
When
• 45-60 days
• 90-120
days
Who
• Boss
• Self
• Peers
• Team
• HR Partner
What
• Cultural fit
• Peer
relationships
• Stakeholder
perceptions

5. Onboarding Indicators
• Cultural fit
• Personal transition
• Peer relationships
• Team assessment
• Organizational knowledge
• Business/market knowledge
• Stakeholder perceptions
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6. are you connected?®
• What is are you connected?®:
– An assessment of the new leader’s onboarding
success
– A 24-question, web-enabled, multi-rater survey
– Developed and used in Fortune 500 companies
• Benefits of are you connected?®
– Identify how your new leaders are succeeding and where they are may
need your help
– Give your new leaders quantitative and qualitative feedback early enough
to adjust
– Increase retention and speed to performance
– Measure impact of your onboarding process
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7. •Survey participants provide
feedback by clicking a link in an
email invitation.
•A standard survey includes 24-
questions based on the seven
onboarding indicators.
•Quantitative and qualitative
feedback is collected from each
participant.
•are you connected?® is a web-
based survey that securely
collects and reports confidential
feedback.
are you connected?®
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8. •The survey report shows how are new
leaders are being perceived by key
stakeholders.
•A qualified professional delivers the
feedback and strategies for next steps.
•Average score by rater group, number of
raters, overall average score, and
randomly-displayed comments are
included in each report.
•Finished report, action planning template
and strategies are delivered electronically
within 48 hours of completion.
are you connected?®
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9. Identify new leaders
Identify participants (raters) for each leader
Participants receive link to survey via email with instructions & due date
Update of completion sent to HR partner/coordinator
Reminders sent to participants who have not completed the survey
are you connected? ® Report and Resources Packet sent to HR partner to
deliver feedback
are you connected?® Early Feedback Survey Process
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10. The Results
New leaders get—
timely feedback against the 7 onboarding indicators
and an action plan to address gaps
opportunity to make adjustments before derailment
Hiring Managers and HR Partners get—
a “snapshot” view of how that new leader is doing
specific quantitative and qualitative data to facilitate
conversation
Organizations get—
data that shows any common onboarding
challenges/themes
data that reflects needs in the selection and/or the
onboarding processes
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11. HR Adds Value
• HR partners provide expertise by—
 identifying opportunities and addressing issues
 coaching new leaders to making timely
adjustments
 speeding the “pay-back” of the new leader
investment to the organization
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12. The Impact
• Increase speed to performance
• Increase engagement and
retention
• Align new leaders with culture and objectives
• Facilitate relationships with key stakeholders
• Accomplish performance and onboarding
objectives
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13. Summary
• Early feedback is critical for success
• Most new leaders don’t get any feedback
• Organizations lack a valid way to collect and
deliver feedback
• are you connected?® Early Feedback Survey is
a proven tool and easy to add to any process
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