1. S.R.KARTHIKEYAN
Mobile: +91-9789247377
E-mail:srkarthidcl@gmail.com
3/70-B Mathyankuttai, Mettur Dam,
Salem-636452
Objectives:
Seeking a competitive position to exhibit my skills and abilities in the Information
Technology Industry that expects the professional growth, this is being a resourceful, Innovative
and flexible.
WORK EXPERIENCE:
 System and Network Administrator- DCL Software LTD Orissa since May 2013
To Till Date
ESSENTIAL FUNCTIONS:
 Responsible for all Desktop Hardware / Software issues reported by the clients.
 Support the following technologies: Microsoft office products-Outlook, Excel, Access, Word,
Power point, Internet Explorer, Windows XP, Windows 7, desktops, Laptop, Printers,
 Installation, Configuration and Maintenance of Switches, Server, Desktop Systems
 Maintenance of LAN & WAN Technologies
 Installation & Configuring Polycom HD & Sony HD Video Conference System.
 Manage service requests, Software installations, new computer setups, upgrades, etc.
 Installation of Video Conference System using mode of connectivity MPLS VPN,
 Installing and configuring routing protocol and LAN using & switches
 Responsibility for security
 Monitoring the Leased Line, Coordinate with Service Provider to make the Leased Line up
 Handled Cisco 2960 and 2950 switches.
 Managed installation, configuration and administration of Cisco equipment in IT architecture
of organization. Configured IT LAN/WAN elements and held responsibility of maintaining
and monitoring performance of network.
 Hardware & network trouble shooting.
 Installation and Configuring Local and Network Printer and Client Emails with Server.
 Install all new hardware, systems, and software for networks.
 Install, configure, and maintain network services, equipment and devices.
Perform troubleshooting analysis of servers, workstations and associated systems
 Network Administrator HCL INFINIT LTD, TRICHY since Sep 2010 to
Nov 2013.
ESSENTIAL FUNCTIONS
 Installation & Commissioning of Leased Lines /Data Circuits
 Monitor the uptime, downtime and performance reports detailed online website and E-Mail
reports.
 First-level help desk technical support and troubleshooting on IT network.

2.  Installation, configuration and administration of Cisco IT infrastructures – Cisco switches,
routers, VOIP telephony, security applications, firewalls and network protocols.
 Handling backbone & trunks 2MB Link and DS3 links. In case if any down time for these
links will trace the problem & resolve the issue by coordinating with related service
providers.
 Trouble-shooting of VPN problems.
 SLOW CONNECTIVITY & PACKET DROPS: Analyze the issue by customer interface Traffic. If
traffic is not exceeding more than the limited Bandwidth will follow further steps by
analyzing through extend ping & trace route. Resolve the issue by coordinating with NOC.
 Backbone performance Issues, Possible Routing Problems ,Escalate to NOC team.
 Single Customer Routing Problems & Performance, Escalate to NOC team.
 All other issues (DNS, News, Single Dial Access, etc.), Escalate to NOC team.
 Responsible for preparing Daily / Weekly Consumption Issuance Report.
Implementation & monitoring:
 Installation & Commissioning of Leased Lines /Data Circuits
 Basic & Advanced Configuration of customer Cisco Router, WAN Protocols like PPP, HDLC,
and Frame reply
 ISDN BRI & PRI using Dialer configuration
 Monitor the uptime, downtime and performance reports detailed online website and E-Mail
reports
 Design an IP address scheme according to organizational requirements
 Select an appropriate routing protocol based on user requirements
OPERATION AND SUPPORT:
 Configuring outlook mail account to the users
 Managing overall hardware and software support
 System assembling and asset management
 Installing Security based software’s and regular updates
 Installing printers and Configuring to the users
 Installing Project related software’s for the users
 Maintain around 20 users under the process.
 Working knowledge of Active Directory for account Locking
 Providing L1 support for all the Technology related issues.
CERTFICATION:
· CCNA (Cisco Certified Network Associates)
ACADEMIC QUALIFICATION :
· Diploma -Computer Science – KSR college of Technology 63% [2004]
· SSLC –Vidhya Vikas Higher Secondary School- 62% [2001]

3. · Engineering-Maha College of Enineering – 67%[2009]