This document provides guidance on preparing for and responding to an active shooter incident. It defines an active shooter as an individual actively engaged in killing or attempting to kill people in a confined area. Statistics from past incidents show that most shooters acted alone, had a mental illness, and aimed to inflict maximum casualties. The goals of active shooters are typically to kill as many victims as possible or make a political statement. The document stresses the importance of prevention through thorough employee screening and encouraging employees to report any suspicious activity. It also emphasizes having an emergency action plan in place before an incident occurs.

1. REACT.
ESCAPE.
SURVIVE.
Preparing Your
Institution & Staff for an
Active-Shooter Incident
Produced and Presented by:
Bill Gage
Former U.S. Secret Service Agent
Counter Assault Team Member
billw@countermeasureconsulting.com

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3. Sponsors

4. Today’s Presenter:
William Gage, Countermeasure Consulting Group LLC
William “Bill” Gage is an experienced, award-winning law enforcement professional who recently
returned to local law enforcement with the Leesburg, VA Police Department after a 12-year career
as a Special Agent with the Secret Service. While with the Secret Service, Bill received numerous
awards for investigative and protective excellence. He has participated in hundreds of protective
missions, and has done numerous foreign and domestic foreign protective advances for the
President, Vice-President, and others. These included missions to Iraq and Afghanistan. In
addition, he served as the Lead Tactical Advance Agent for numerous National Special Security
Events, and served as a Team Leader on the elite Counter Assault Team (CAT) focusing on
active-shooter response, threat suppression, and planning at the White House and other U.S.
Government functions and facilities. Through his elite tactical training with the Secret Service and
his experience and insights gained by personally analyzing the scenes of the tragic events such as
Sandy Hook Elementary and the Aurora, CO movie theater, Bill stands alone as an expert in the
field of active-shooter mitigation.
Prior to joining the Secret Service, Bill was a police, SWAT, and bike officer in Leesburg, VA. He
was selected to overhaul the Loudoun VA County active-shooter response and protocols and train
over 1,000 first responders. Bill holds a Bachelor’s from the Virginia Military Institute and Master’s
from Boston University. He has written numerous articles and has appeared on CNN and CSPAN.

5. What Would You Do if You Heard a Gunshot?
Insert Video File – Module 1 :30-2:40

6. What is Your
Emergency Action Plan?

7. “Even when law enforcement was
present or able to respond within
minutes, civilians often had to make
life and death decisions, and,
therefore, should be engaged in
training and discussions on decisions
they may face.”
- Federal Bureau of Investigation
“Because active shooter situations
are often over within 10-15
minutes, before law enforcement
arrives on the scene, individuals
must be prepared both mentally
and physically to deal with an
active situation.”
- United States Department of Homeland Security
Quotes on Preparedness

8. Information
◦ Statistics for this webinar were taken from a
2014 FBI active-shooter study.
◦ The FBI study is the most comprehensive
active-shooter study to date.
◦ The term “active shooter” and “active assailant”
are interchangeable.
◦ The security industry trend is to use the term
“active assailant” as not all mass violence
incidents involve firearms.

9. Before we begin…
• Why does it matter?
• Why should your financial
institution take action?

10. IT’S THE LAWAnd It’s the Right Thing to Do.

11. OSH Act of 1970
OSH ACT OF 1970 GENERAL DUTY CLAUSE
SEC. 5. Duties
(a) Each employer –
(1) shall furnish to each of his employees employment and a
place of employment which are free from recognized
hazards that are causing or are likely to cause death or
serious physical harm to his employees;
(2) shall comply with occupational safety and health standards
promulgated under this Act.
(b) Each employee shall comply with occupational safety and health
standards and all rules, regulations, and orders issued pursuant to
this Act which are applicable to his own actions and conduct.

12. OSHA Requires That You Provide a Safe Workplace –
Training & Violence Prevention Programs Can Assist You in This Goal
On September 8, 2011, OSHA issued a compliance directive on
workplace violence that outlines enforcement procedures for OSHA
field officers in determining whether and how to investigate employers
for instances of alleged workplace violence.
OSHA's General Duty Clause requires employers to maintain
workplaces "free from recognized hazards that are causing or are
likely to cause death or serious physical harm.”
OSHA may cite and fine employers for failing to provide workers with
adequate safeguards against workplace violence after an
investigation.

13. THE ACTIVE
ASSAILANT

14. Insert Video File – Module 1 - 3:26 – 4:05

15. Active shooter is a term used by
law enforcement to describe a
situation in which a shooting is in
progress and an aspect of the
crime may affect the protocols
used in responding to and reacting
at the scene of the incident.
Unlike a defined crime, such as a
murder or mass killing, the active
aspect inherently implies that both
law enforcement personnel and
citizens have the potential to affect
the outcome of the event based
upon their responses.
LETS BEGIN WITH THE CURRENT U.S. FEDERAL GOVERNMENT
DEFINITION OF AN ACTIVE SHOOTER OR ASSAILANT:
The agreed-upon definition
of an active shooter by
U.S. government agencies –
including the White House,
U.S. Department of Justice/FBI,
U.S. Department of Education,
and U.S. Department of
Homeland Security/Federal
Emergency Management
Agency – is
“an individual actively
engaged in killing or
attempting to kill people in a
confined and populated area.”

16. What is the Profile of an Active Assailant?
No two
incidents are
alike
There is no
set profile
Some common
motives

17. 2All but 2 incidents involved a single shooter.
6In at least 6 incidents, the shooters were female.
9In at least 9 incidents, the shooter first shot and killed a family
member(s) in a residence before moving to a more public
location to continue shooting.
64In 64 incidents (40.0%), the shooters committed suicide;
54 shooters did so at the scene of the crime.
No exact profile of shooters; most suffered from mental illness,
or were attempting to correct a perceived wrong.
Assailant Stats

18. What are the GOALS of an active assailant/shooter/terrorist?
• The desire to kill or seriously injure as many
victims as possible.
• To get revenge.
• To become famous.
• To make a political or ideological statement.
• To spread fear.

19. BEFORE AN INCIDENT:
KEYS TO PREVENTION

20. IT BEGINS AT THE EMPLOYMENT APPLICATION
◦ HR must conduct a thorough pre-employment screening
process for potential employees.
◦ Ideally, this process should include a national database
fingerprint check (NCIC, etc.), a criminal record check, and/or
screening, personal reference checks, credit checks, and prior
employment checks.
◦ This process should be done by a competent background
investigator or a third-party vendor and verified by a member
of your security team.

21. On a spring Saturday night, not long ago, in NYC a street vendor and
Vietnam veteran by the name of Lance Orton who had operated his
vendor cart from the same spot for more than 22 years, noticed smoke
coming from a carelessly parked SUV with the motor still running and
its hazard lights on. Sensing that something just wasn’t right, he hailed
a mounted police officer, told him what he observed and almost
instantly, police were on the scene evacuating the area. A crude bomb
made from three propane canisters, two five-gallon cans of gasoline
and two clocks with batteries was discovered in the process of
detonating, but had malfunctioned. The culprit, who admitted the act
was terrorism-related, was arrested two days later due to the diligence
of federal agents and NYPD.
SECURITY IS EVERYONE’S RESPONSIBILITY

22. SECURITY IS EVERYONE’S RESPONSIBILITY
• By some accounts, this heroic act by Mr. Orton saved thousands of
lives in NYC.
• When asked what motivated him to report the incident to police,
Mr. Orton said, “When see you see something, say something!”
• HR and Security Departments MUST stress to all employees that the
principle of
“If you see something, say something” applies at work, too!

23. 1. NONVERBAL COMMUNICATION
In the 1960s, UCLA Professor Albert Mehrabian, created a
communication model that says that 93% of human interaction is
nonverbal. This study was groundbreaking and has been heavily used
in business and marketing.
Experts warn against oversimplifying the results of the study, but the
general rule is that: MOST COMMUNICATION BETWEEN HUMANS
IS DONE OUTSIDE OF THE ACTUAL WORDS SPOKEN.
SECURITY IS EVERYONE’S RESPONSIBILITY
TWO IMPORTANT THINGS TO REMEMBER
ABOUT HUMAN BEHAVIOR:

24. 2. RAPID COGNITION
Malcom Gladwell, in his book, “Blink: The Power of Thinking Without
Thinking,” explains that our brains make a series of rapid deductions
about situations and people.
These deductions are usually conducted subconsciously and in two
seconds or less.
Studies show that these deductions are over 90% accurate.
SECURITY IS EVERYONE’S RESPONSIBILITY
TWO IMPORTANT THINGS TO REMEMBER
ABOUT HUMAN BEHAVIOR:

25. If 93% of human interaction is nonverbal, and people will silently tell you
what they are thinking, AND our brains have been shown to make a
series of rapid decisions about people and situations that have been
shown to be over 90% accurate…
IF YOU THINK SOMETHING DOESN’T LOOK OR FEEL RIGHT,
SAY SOMETHING.
SECURITY IS EVERYONE’S RESPONSIBILITY
TWO IMPORTANT THINGS TO REMEMBER
ABOUT HUMAN BEHAVIOR:

26. WHO IS IN CHARGE OF YOUR INSTITUTION’S SECURITY?
Certifications are great, but experience is better.
The security industry offers some incredible courses taught by
qualified instructors. However, simply obtaining a certificate does
not make someone qualified to:
◦ Conduct security advances
◦ Provide executive protection
◦ Produce thorough intelligence-based threat assessments
and protective advances
◦ Properly analyze, find, and mitigate security risks
There is simply no substitute for experience.
Is your security officer wearing so many other hats that
his/her focus on security is minimal?
?

27. Do You Have an Employee Assistance Program (EAP)?
An employee
assistance program
(EAP) is an
employee benefit
program offered by
many employers.
EAPs are intended
to help employees
deal with personal
problems that
might adversely
impact their job
performance,
health, and
well-being.
EAPs generally
include short-term
counseling and
referral services for
employees and their
household members.
Supervisors may
also refer employees
(supervisor referral)
based upon
unacceptable
performance or
conduct issues.
?

28. The EAPWHY IT IS IMPORTANT
Employees and their household members may use EAPs to help manage
issues in their personal lives. EAP counselors typically provide
assessment, support, and referrals to additional resources such as
counselors for a limited number of program-paid counseling sessions.
Issues for EAP assistance:
Substance abuse
Occupational stress
Emotional distress
Major life events, including births, accidents, and deaths
Healthcare concerns
Financial or non-work-related legal concerns
Family/personal relationship issues
Work relationship issues
Concerns about aging parents

29. The EAPand
WHY IT IS IMPORTANT
Confidentiality is maintained in accordance with privacy laws
and ethical standards.
Studies indicate that offering EAPs may result in various
benefits for employers, including lower medical costs, reduced
turnover and absenteeism, and higher employee productivity.

30. The EAPand
WHY IT IS IMPORTANT
In every active shooter or incident of mass violence, coworkers, friends, or
family noticed the pre-attack indicators displayed by the assailant.
HOWEVER…
FRIENDS, FAMILY, AND
COWORKERS
DID NOT KNOW
WHO TO CONTACT
TO REPORT THE
PRE-ATTACK INDICATORS.

31. The EAPand
WHY IT IS IMPORTANT
Critical Aspects of EAPs
• EAPs should be publicized company/business wide.
• Phone numbers to contact the EAP should be posted visibly
in common areas.
• Employees should be made aware that seeking EAP
assistance is not a bad thing and that it is CONFIDENTIAL.
• Some of the toughest guys I knew during my time on the
counter assault team had reached out for help through the
EAP process to discuss personal issues and seek help.

32. The EAPand
WHY IT IS IMPORTANT
What if You Do Not Have an EAP?
• Suggestions.
• Written training procedures for
reporting unusual behaviors of
workers, consumers, etc.
• Procedure to report safety concerns,
threats, etc.

33. Insert Video File – Module 2 - :37 – 1:45

34. PREPARATION IS EVERYONE’S RESPONSIBILITY
• Having an emergency plan is NOT enough.
• Proper training and preparation are the
KEYS to SURVIVAL.
• Everyone of us needs to know:
• How to recognize potential threats.
• What we can do to help prevent a violent act.
• What actions we need to take to SURVIVE.
The THREAT is REAL…

35. Signs of Trouble
In 2002, in response to the Columbine school shooting, the United States Secret Service, in cooperation with
the National Threat Assessment Center, released the Safe School Initiative report. This report was a study of
school shootings from 1974 to 2000 and analyzed 37 incidents. The report reviewed thousands of source
materials including court, police, and school records. It also included interviews with 10 of the shooters from
the 37 incidents.
The focus of the study was to examine what pre-attack indicators the shooter(s) exhibited prior to the event
and to prevent school shootings by identifying these pre-attack indicators, and thus possibly intervening
before a shooter has a chance to act.
The four most important findings:
1. Most mass shootings were not impulsive acts
2. Most were planned well in advance by the shooter(s)
3. The shooter(s) exhibited pre-attack behaviors that were noticed by others
4. There was no standard profile of the shooter(s)

36. Signs of Trouble
WHAT HAS CHANGED SINCE THIS 2002 STUDY?
The answer is NOTHING!
These four findings remain the same today.
Let’s take a closer look at one of the findings.
The attacker(s) exhibited pre-attack
behaviors that were noticed by others

37. Are any of your coworkers:
Paying less attention to personal hygiene and appearance?
Tardy or missing work for unexplained reasons?
Depressed or withdrawn lately?
Having problems with their domestic partners?
Recognize Potential Indicators at Work

38. Are any of your coworkers:
Having financial issues?
Becoming more emotional or unstable?
Possibly having a problem with alcohol or drugs?
Having outbursts of anger or frustration?
Commenting about suicide, revenge, or violence?
Recognize Potential Indicators at Work

39. Signs of Trouble
1. The development and perception of a personal grievance.
2. Recent acquisition of weapons or fascination with weapons.
3. Fascination with previous active-shooter incidents.
4. Recent nonviolent or lawful interaction with law enforcement.
5. Significant perceived or actual personal loss, such as a death in the
family or of a celebrity or loss of job.
6. Sudden detachment from friends, family, or reality.
7. Untreated or diagnosed mental illness.
8. A recent conversion to a radical ideology that promotes violence in
order to spread its influence.

40. Place your screenshot here
The most important aspect to
remember about the pre-attack
indicators is that in EVERY active
shooter or incident of mass
violence, coworkers, friends, or
family noticed these pre-attack
indicators…
AND
DID NOT
KNOW WHO
TO CONTACT
TO REPORT THEIR
CONCERNS

41. How to Prepare
R.E.A.L.
Training
is
Crucial

42. Insert Video File – Module 2 - 2:36 - 4:10
The Attack

43. “
"We need to prepare in advance. It's
going to be loud and confusing. This
person is going to kill as many people as
quickly as possible so seconds do
matter. If you can throw a chair or lock a
door or run outside the building it can
actually save a life. Law enforcement will
probably not be the ones to save you."

44. Who do you think said these powerful words?
SWAT
Officer
Law
Enforcement
Official
Active
Shooter
ExpertNone of These.

45. This quote is from the 2007 Virginia Tech
shooting survivor, Kristina Anderson.
Let’s take a look again at her powerful words…

46. “
"We need to prepare in advance. It's
going to be loud and confusing. This
person is going to kill as many people as
quickly as possible so seconds do
matter. If you can throw a chair or lock a
door or run outside the building it can
actually save a life. Law enforcement will
probably not be the ones to save you."
prepare in advance.
seconds do
matter.
save a life.

47. Lets discuss adopting a
Survivor Mindset.
What we like to call a
‘Winner’s Mindset.’

48. Survival Surrendervs.

49. ADOPTING A WINNING MINDSET
Imagine Peyton Manning in the locker room
before a game.
Do you think that he is worried about losing?

50. “
“There are times when I say, ‘I wish I
could have done better, I wish I could
have thrown the ball better,’ but I’ve
never come off the field saying
‘I could have done more to get ready
for that particular situation,’ and that’s
given me a lot of peace of mind
because I’ve prepared hard.”
He is focused on winning.
Losing never crosses his mind.

51. Reluctant Heroes
Stop Active Assailants
On October 24, 2014, Megan Silberberger, a brand
new teacher at Marysville-Pilchuck High School,
ran into the room after hearing active shooter
Jaylen Fryberg shoot and kill one classmate and
critically wound four others. Megan, who is about
5’3” and 120 lbs, wrestled the gun away from
Fryberg before he could kill more.

52. Reluctant Heroes
Stop Active Assailants
On the morning of April 9, 2013, 20-year old Ryan Ballard was
walking to biology class at Lone Star State Community College
when he noticed large amounts of blood everywhere. And that
was when he realized the people around him were screaming
and running.
He then saw the first stabbing victim – a girl who'd been knifed
in the cheek. Then he heard someone yell, "Stop that guy!”
Ryan instinctively tackled the suspect, Dylan Quick, disarmed
him, and held him until the police arrived.

53. Classroom 204
Professor Liviu Librescu, a holocaust survivor, holds the classroom door
shut, while Cho is outside shooting. Librescu tells his students to jump
out of second floor window to safety. Librescu is later killed, but he
saved numerous lives.
Students play dead, and shooter Chou returns two times to the classroom.
Almost all students in this classroom are killed.
Students play dead, and shooter Chou returns two times to the classroom.
Almost all students in this classroom are killed.
Compare and Contrast
The previous slides with these three classrooms inside Norris Hall
academic building from the 2007 Virginia Tech shooting.
Classroom 206
Classroom 207

54. Classroom 204
Professor Liviu Librescu, a holocaust survivor, holds the classroom door
shut, while Cho is outside shooting. Librescu tells his students to jump
out of second floor window to safety. Librescu is later killed, but he
saved numerous lives.
Students play dead, and shooter Chou returns two times to the classroom.
Almost all students in this classroom are killed.
Students play dead, and shooter Chou returns two times to the classroom.
Almost all students in this classroom are killed.
Compare and Contrast
The previous slides with these three classrooms inside Norris Hall
academic building from the 2007 Virginia Tech shooting.
Classroom 206
Classroom 207
We are not being critical of the victims of the
horrific tragedy at Virginia Tech.
The victims did the best they could in a dynamic,
rapidly unfolding, and tragic situation.
We need to use this tragedy as best we can to
learn from it in order to save lives in the future.

55. Insert Video File – Module 3 - :11 – 1:24
The Keys to Surviving a Violent Attack

56. KEYS TO SURVIVING A VIOLENT ATTACK
• You must SURVIVE – for you and your family
• Commit to do whatever it takes to survive because
active-shooter situations are typically over before
law enforcement arrives.
• In those minutes before law enforcement is able to
eliminate the threat, you MUST focus on surviving.
1. Develop a Survival Mindset

57. React
Evaluate
Act
Escape
Hide
Fight
Live
2. Develop a R.E.A.L. Plan
KEYS TO SURVIVING A VIOLENT ATTACK
Follow these steps:
• React
• Realize something is happening.
• Evaluate
• Consider what is happening and your appropriate response.
• Act
• Escaping should ALWAYS be your primary goal – NOT SHELTER IN
PLACE. In some active-shooter/violence events, victims were found
near exits because they had been told to shelter in place. They would
have lived if they had attempted to escape. Do not default to the
“shelter in place” mode. Always be looking for a way to get out.
• Live
• Do WHATEVER it takes to survive! This could entail fighting back.
FIND A WAY TO SURVIVE!
Follow these steps:

58. • Know where ALL the exits are located, not only at your
institution but wherever you are – at work, at the
theater, out to dinner, at the mall, or at your place of
worship.
3. Practice Each Aspect of Your Plan
KEYS TO SURVIVING A VIOLENT ATTACK
Do the doors in your office lock?
Has your company planned a
rally point outside and away
from the building to meet?
What can I use to fight an attacker?
Do the doors in your office lock?

59. • Know where ALL the exits are located, not only at your
institution but wherever you are – at work, at the
theater, out to dinner, at the mall, or at your place of
worship.
3. Practice Each Aspect of Your Plan
KEYS TO SURVIVING A VIOLENT ATTACK
Security Officer Exercise:
Visit every area of the institution with employees and
identify all escape routes (doors, windows, fire
escapes, back hallways). In addition, go over how to
open windows and other points of egress.

60. • Know where ALL the exits are located, not only at your
institution but wherever you are – at work, at the
theater, out to dinner, at the mall, or at your place of
worship.
• Visit every area of the institution with employees and
identify all escape routes (doors, windows, fire
escapes, back hallways). In addition, go over how to
open windows and other points of egress.
3. Practice Each Aspect of Your Plan
KEYS TO SURVIVING A VIOLENT ATTACK
Security Officer Exercise:
Determine at least two rally points outside the building.
These points should be behind a cement wall or other
substantial structure. Make sure all employees know
where the rally points are.
In each area of the institution, assist employees in identifying
ways to fight the attacker (e.g., fire extinguishers, chairs, etc.).

61. KEYS TO SURVIVING A VIOLENT ATTACK
R.E.A.L Training is the Key to your Survival
• Plan. Plan. Plan.
• When seconds count, what’s your plan?
• “It’ll never happen here, so why bother?”
• At that point, you’ve already lost.

62. EVALUATE
KEYS TO SURVIVING A VIOLENT ATTACK
REACTto the Threat.
the Situation.
then…

63. KEYS TO SURVIVING A VIOLENT ATTACK
IMMEDIATELY TAKE
ACTION

64. • Don’t wait.
• Don’t hesitate.
• Don’t be surprised.
• Don’t freeze in fear.
• You must do something!
KEYS TO SURVIVING A VIOLENT ATTACK
IMMEDIATELY TAKE
ACTION

65. Insert Video File – Module 4 - :04-1:20

66. ESCAPE from the Threat
• Get out of the building.
• Move away from the sound of gunfire.
• Warn others, but DO NOT wait for them.
• Run in a zig-zag pattern, keep low.
• Take cover at your rally point and remain there.
• DO NOT go back into the building.

67. HIDE from the Threat
Insert Video File – Module 4 - 1:58 – 3:35

68. If you must HIDE:
• Barricade yourself in your office.
• Lock your door.
• Move something heavy in front of the door.
• Silence your cell phone.
• Turn off the lights and close the blinds.
• Quietly call the police and remain calm.
• Prepare to FIGHT.
HIDE from the Threat

69. FIGHT the Threat
Insert Video File – Module 4 – 4:08– 5:22

70. In order to SURVIVE it may be necessary
for you and others to FIGHT.
Use anything you have as a weapon.
Throw objects: a coffee pot, a laptop, etc.
OVERWHELM the assailant by attacking him in force.
Do whatever it takes to DEFEAT the threat.
You must WIN AT ALL COSTS!
FIGHT the Threat
SURVIVE
FIGHT.
OVERWHELM
DEFEAT
WIN AT ALL COSTS!

71. LIVE – YOU SURVIVED!
• You escaped the threat and gathered at your designated rally point.
• Render aid to those around you.
• Be strong and comfort those who are distraught or hurting.
• Stay where you are until First Responders arrive and come to you.
• Do NOT return to the building until directed to do so by authorities.
• Do NOT leave; police may want to interview you.

72. They will have guns; there may be a lot of noise and confusion.
It will be terrifying.
Insert Video File – Module 5 – :10 - :34
• What should
you do?
• What should
you NOT do?
• What might the
police do?
WHEN THE POLICE ARRIVE

73. They will have guns; there may be a lot of noise and confusion.
It will be terrifying
Insert Video File – Module 5 – :10 - :34
• What should
you do?
• What should
you NOT do?
• What might the
police do?
When Law Enforcement Arrives…
• Understand that their first priority is to stop the shooter;
they may pass by to engage the shooter.
• Remain calm and follow instructions.
• Keep your hands visible at all times.
• Avoid pointing or yelling.
• Know that help for the injured is on its way.
WHEN THE POLICE ARRIVE

74. WHEN THE POLICE ARRIVE
They will have guns; there may be a lot of noise and confusion.
It will be terrifying.
Insert Video File – Module 5 – :3:42 – 4:26
• What should
you do?
• What should
you NOT do?
• What might the
police do?

75. AFTER THE INCIDENT
What about our financial institution, our employees, and
our accountholders?

76. AFTER AN INCIDENT
◦ The steps you take in the first few hours after an incident can
be crucial and will most likely determine if your business will
survive and how much your brand will suffer.
◦ I encourage every business leader to read Steven Fink’s,
“Crisis Communication: The Definitive Guide to Managing the
Message.” Fink is an industry expert on how businesses
should manage emergencies and corresponding media and
public inquiries.
◦ Security Officer Exercise: Identify a permanent company
spokesperson. Employees should be trained that this is the
ONLY person that should talk to the press.

77. AFTER AN INCIDENT
◦ Be prepared and know that every step you have or have
NOT taken to mitigate risk will be heavily scrutinized.
◦ Be prepared to answer tough questions and do it
TRUTHFULLY.
◦ Make sure your security team and public relations team
are in sync (i.e., ONE MESSAGE).
◦ Be prepared to implement/adjust portions of your
Emergency Preparedness or Business Continuity Plan.
◦ Seriously consider hiring an independent party to conduct
a review of the incident.

78. TAKE-AWAY TOOL KIT
Security Officer
Preparation
Checklist
After Incident
Checklist
Knowing the Signs
of Reportable
Employee Behavior
Sample EAP
Reporting Policy
Etc.

79. FIVE QUESTIONS FOR EMPLOYEES
1. What would I do in the event of an active shooter or active
violence at work?
2. When was the last time I received active-shooter/
active-violence training?
3. Am I prepared to do what it takes to survive an act of
violence?
4. Do I know the contact information of my employer’s EAP?
5. Can I recognize the warning signs of potential violence from a
fellow employee?

80. FIVE QUESTIONS FOR EMPLOYERS
1. Is my business OSHA compliant?
2. Would OSHA fine me if they did a surprise inspection?
3. When was the last time I provided or received professional
training related to incidents of active shooters or mass
violence?
4. Do I have an Employee Assistance Program and/or a way for
employees to anonymously report worrisome behavior?
5. When was the last time I scheduled an independent review of
my security procedures related to active shooter or mass
violence?

81. AFTERMATH – Costly Calculations
• Crisis management planning starts
with documented training of
employees on proactive survival
options, mental preparation, and
integrated planning.
• It is imperative that EVERY financial
institution train EVERY employee on
how to survive an act of violence.

82. FINAL THOUGHTS
Financial institutions have always been targets of violence.
They are sources of money and have attracted violence since the
dawn of the organized banking and financial industry.
It may just a matter of time until your
financial institution is a victim.
BE PROACTIVE!

83. Insert Video File – Module 6 - :28 – 1:23
REACT. ESCAPE. SURVIVE.

84. For additional information
please contact:
www.countermeasureconsulting.com
billw@countermeasureconsulting.com
(847) 612-7564