SlideShare a Scribd company logo
Accenture and Salesforce.com
Delivering enterprise cloud solutions that help accelerate
business value and enable high performance
1
Businesses and governments around the world
are increasingly adopting—and extracting
greater business value from—software-as-
a-service (SaaS) solutions. They have seen,
first-hand, the advantages of transitioning to
dynamic IT provisioning: increased operational
and financial flexibility, reduced IT ownership
and maintenance costs, and greater employee
productivity are just a few. In short, SaaS has
shifted the focus from IT to the business that
IT is intended to support.
2
Accenture is the go-to provider for
companies looking to configure and
deploy cloud solutions that enable
high performance. We apply proven
methodologies and tools to simplify—and
accelerate—complex, global Salesforce®
implementations. Above all, we help our
clients realize the value of cloud in many
areas of their business—from sales force
automation to customer service and
support to supply chain management.
Salesforce.com is the world leader in
customer relationship management
software. Its cloud, social and mobile
solutions cover sales, service and
marketing, workplace collaboration and
performance management. Additionally,
Never have Accenture and salesforce.com’s
joint capabilities been more relevant. That
is because businesses today must be more
agile. Their campaigns must deliver value
faster. Perhaps most importantly, they must
quickly adapt to “non-stop” consumers’
changing behaviors and expectations.
Recent Accenture research1
confirms that
customers no longer follow a linear course
toward purchase. Rather, they navigate
a variety of non-linear, interconnecting
pathways that cross many channels and
provide easy access to not only more
its Force.com® cloud platform enables
businesses to take advantage of
platform-as-a-service (PaaS) efficiencies
and run complete enterprise resource
planning solutions, as well as custom
applications.
As market leaders in our respective
industries, we have established a strong,
dynamic, client-centered partnership that
is shaping the future of cloud computing.
For nearly 10 years, we have partnered
to deliver business value and strategically
invested in innovative technology and
client-centered alliance initiatives. Along
the way, we have helped hundreds of
organizations achieve the full potential of
enterprise cloud computing.
information, but also others’ opinions. The
ability to continually re-evaluate their
choices and assess how well a brand lives
up to its promise has made them much
more demanding. They expect to have
greater control of the sales and service
processes, seamless engagement through
multiple—and tightly integrated—channels,
and, above all, a differentiated and
satisfying experience at every turn and via
every device. Companies that fail to meet
these demands lose customers.
Accenture and salesforce.com®
:
A winning combination
Non-stop consumers demand
non-stop performance
“Accenture is the leading
service provider on
many of salesforce.com’s
largest transformational
projects. Accenture
understands how to help
customers rapidly achieve
measurable business value
from our technology and
has proven its worth
in projects across all
industries—delivering
customer success in terms
of operations impact,
delivery quality and
business value.”
Dan Streetman
SVP, Worldwide Alliances
& Channels GTM,
salesforce.com
1. Accenture, “The Digital Customer: It’s Time to Play to Win - The Global Consumer Pulse Research,” 2013,
http://www.accenture.com/Microsites/global-consumer-pulse-research/Pages/home.aspx
3
When it comes to implementing stand-
alone or integrated Salesforce solutions,
Accenture’s capabilities are unmatched.
We are regarded by salesforce.com as its
most strategic and experienced integration
partner, with a track record of hundreds of
successful deployments across industries.
We are increasingly implementing solutions
that incorporate multiple Salesforce clouds—
Sales Cloud®, Marketing Cloud™, Service
Cloud®, Chatter®, Force.com, Data.com® and
Heroku™—simultaneously. Forrester Research
has recognized us as a leader in these types
of implementations and notes that we are
particularly well suited to “transformational,
complex, or global projects that change
the business in a significant way.”2
It’s no
surprise that we are leading salesforce.com’s
largest transformational implementations
around the world.
One of the reasons our Salesforce
implementations are so successful is our
focus on delivering meaningful outcomes,
regardless of where our clients are in their
SaaS maturity. Our solutions fall into three
broad categories:
Accenture: The Salesforce Implementation Leader
Strategy & Architecture
Accenture lays the foundation for the
Salesforce journey with assessment tools
and roadmaps that help clients not only
identify cloud challenges and opportunities,
but also achieve their desired end states.
Agile Execution
Our rapid implementation methodologies
and global delivery capabilities make the
delivery of Salesforce solutions more flexible
than ever. Each deployment is designed to
leverage new approaches, methodologies and
commercial models that will deliver on the
Salesforce promise of agility and scalability.
Elastic Operations
For clients farther along on their Salesforce
journeys, we help establish ongoing
maintenance and support capabilities. Our
services take many forms—from leveraging
our Salesforce factory capabilities within
our Global Delivery Network to enable
elastic capacity to establishing governance
models that help clients optimize their
release-management processes for
Salesforce applications.
2. L. Herbert, “The Forrester Wave™: Salesforce.com Implementation Services, Q2 2013,”
Forrester Research, Inc., June 18, 2013.
With our robust Salesforce capabilities,
Accenture delivers real business value in
customer relationship management and
customer experience management, sales
force automation, partner relationship
management, customer service, contact
center and call center, social media,
marketing (including marketing resource
management and digital marketing), human
resource management, and platform and
customer development.
Industry Solutions
Accenture has multiple Fullforce
certified industry solutions, including in
Communications & Media, Financial Services
and Life Sciences and the list is growing.
4
Accenture guides organizations that are
considering new investments in Salesforce
solutions, as well as those that are
looking to scale their current Salesforce
footprint. In working with Accenture,
these organizations are able to gain a
number of benefits, which may include
increased efficiency across business and
IT operations, and invigorated customer
and partner relationship management
programs. Other benefits may include:
•	Fewer redundancies and greater economies
of scale in run/maintenance costs by
migrating applications to the cloud.
•	Taking advantage of new SaaS
ecosystems to collaborate in ways that
were not possible with on-premise
technology.
•	The incorporation of SaaS and Salesforce
solutions as part of the overall architecture
in new business and IT operating models to
help improve operations and lower costs.
•	More meaningful results by using the
agility of the SaaS model to test and prove
a hypothesis for a business case that is
fluid—versus one that is carved in stone.
•	A true 360-degree view of the customer
(and, consequently, better customer
experiences) by incorporating social media
and Salesforce marketing technologies.
Benefits of an Accenture implementation
“Accenture is helping organizations push the
boundaries of how they use Salesforce to drive
transformational change across industries.”
Saideep Raj
Global Managing Director, SaaS and Emerging Platforms,
Accenture
Accenture’s delivery assets,
tools and methodology helps
speed migration to the cloud
and help organizations achieve
business results faster.
Our tools include:
•	 Accenture Delivery Methods
for SaaS
•	 Accenture SaaS Delivery
Toolkit for Salesforce
•	 Accenture Foundation
Platform for Salesforce
•	 Accenture Reusable Technical
Library for Salesforce
•	 Accenture PRM Quick Start
Tool for Salesforce
•	 Accenture Quick Start Tool
for Salesforce.com Service
Cloud
•	 Accenture System
Diagnostics for Salesforce
5
Whether clients are looking for a stand-
alone Salesforce implementation or a
multi-cloud solution, Accenture is prepared
to help. We can offer:
Cloud innovation and leadership
Our experience and breadth of coverage in
SaaS solution delivery is unmatched. With
more than 6,600 SaaS professionals around
the world, we bring business acumen,
deep industry expertise and customer
relationship management leadership to
clients that have chosen cloud-computing
solutions. To date, we have worked on more
than 8,000 cloud projects in 50 countries,
including those of 58 of the Fortune
100, and have led hundreds of successful
enterprise SaaS implementations.
Market-leading Salesforce
capabilities
With the largest Salesforce practice in the
world, Accenture is recognized as
salesforce.com’s most strategic and
experienced implementation partner. To
date, we have deployed more than 1.25
million Salesforce seats globally and we are
currently driving salesforce.com’s largest
transformation initiatives. Our rapidly
growing team of Salesforce professionals,
more than 4,100 strong, located strategically
around the world, include more than
1,600 that are Salesforce certified. That
is more than twice as many as any other
provider. We deliver up to 50,000 hours of
training each year, including in our SaaS
Methodology Academy.
Accenture is part of the Salesforce
Fullforce Masters Program, achieving six
certifications for our recognized expertise
in delivering large-scale, enterprise-wide
salesforce.com solutions that help companies
better connect with their customers.
Global reach
Accenture delivers high-quality, cost-
effective solutions because we harness deep
delivery capabilities. Our vast Global Delivery
Why Accenture?
Network—which makes up the largest and
most diversified group of management
consulting, technology and business process
outsourcing professionals in the world—
offers competitive delivery approaches and
an unparalleled global footprint. This means
our resources are where you need them—
locally, within our seven Accenture Cloud
Centers of Excellence, or in the world’s
leading talent hubs.
World-class tools
Accenture applies proven methodologies,
reusable methods, accelerators and other
proprietary assets to accelerate Salesforce
implementations and mitigate delivery
risk. With our powerful set of intelligent
and agile tools (see sidebar on page 4),
we help organizations gain deeper insight
into the existing application landscape,
simplify migration to the cloud, and deploy
resources for future SaaS releases. All
tools support global and enterprise-wide
deployments.
Accenture is a Leader in Salesforce.com
Implementation Services
The Forrester Wave™: Salesforce.com Implementation
Services, Forrester Research, Inc., Q2 2013
6
High performance delivered
The winning combination
Together, Accenture and salesforce.com
are ushering a new age of SaaS value
and helping our clients become non-stop
businesses. Through our partnership, we
are extending the benefits of Salesforce
solutions more widely across the enterprise,
and helping organizations foster growth,
innovation and improve their competitive
advantage. Consider the following:
•	Teamed with a global specialist in energy
management to design, implement and
deploy a unique salesforce.com CRM
solution for more than 25,000 users in
more than 100 countries within 20 months.
•	Helped a European not-for-profit
foundation automate its assessment
methodology for gender equality in the
workplace. Harnessing the power of cloud
computing and the Salesforce Heroku
platform-as-a-service (PaaS), we delivered
an interactive Web application at about
half the cost of a traditional solution, with
minimal ongoing hosting and run costs.
•	Enabled a large global pharmaceutical
company to achieve high performance
through a new cloud-based call center
leveraging the Salesforce Service Cloud
platform. The solution has allowed
the client to reduce costs, increase
efficiencies, and improve its ability to
respond to its customers’ needs using
data from the call center.
•	Helped a global telecommunications
provider apply social media tools to
engage employees, harness innovation
and enhance productivity. The Salesforce
Chatter platform is enabling employees
around the world to collaborate to
solve problems, share resources and
documentation, and pursue opportunities
more quickly than ever before.
•	Worked with a high-tech organization
to transform the way its pre-sales
organization shared information and
used internal services to improve
effectiveness. By leveraging Service Cloud
and Chatter to support organizational
and business process changes, the client
has improved the productivity of the
pre-sales systems engineers and service
teams, has enhanced overall collaboration
and best-practice sharing across multiple
organizations, and is well-positioned to
scale for future growth.
•	Helped a large retailer reinvent its
customer service capabilities by
implementing the Salesforce Service
Cloud® to create the flexibility to keep
up with the demands of its customer
base and provide a stronger customer
and agent experience.
•	Helped a global leader in unified
communications undergo a sales
transformation via a Salesforce®
implementation that launched a new,
unified and more agile sales platform
featuring streamlined sales processes
and a 360 degree view of customers
and allies, thus providing stronger, more
accurate data for customer service and
sales opportunities.
•	Worked with a leading vision provider
to millions worldwide to develop a
global customer view across disparate
lines of business while cultivating rapid
organizational change and greater
cross-line-of-business collaboration.
This multi-phase global Saleforce CRM
deployment helped the client drive
measurable improvements by streamlining
sales, services, and operations processes
across the organization. Accenture’s
SaaS methodology and experience
operationalizing Salesforce from an
organizational and enterprise-wide
perspective proved particularly valuable to
the insurer, which had historically operated
in a very business-unit focused manner.
Together, Accenture and salesforce.com offer a broad set of cloud and industry solutions that help
companies connect with their customers, business partners and employees in entirely new ways
to drive revenues, loyalty and higher levels of performance. Let us help you build the enterprise
cloud computing capabilities that will enable you to give your customers, employees and business
partners the experiences they demand and deserve.
Salesforce, Force.com, Sales Cloud, Service Cloud,
Chatter, Data.com, Heroku and others are trademarks of
salesforce.com, inc. and are used here with permission.
Copyright © 2014 Accenture
All rights reserved.
Accenture, its logo, and
High Performance Delivered
are trademarks of Accenture.
About Accenture
Accenture is a global management
consulting, technology services and
outsourcing company, with more than
305,000 people serving clients in more
than 120 countries. Combining unparalleled
experience, comprehensive capabilities
across all industries and business functions,
and extensive research on the world’s
most successful companies, Accenture
collaborates with clients to help them
become high-performance businesses and
governments. The company generated net
revenues of US$30.0 billion for the fiscal
year ended Aug. 31, 2014. Its home page is
www.accenture.com.
About salesforce.com
Salesforce.com is the world’s largest
provider of customer relationship
management (CRM) software. For more
information about salesforce.com (NYSE:
CRM), visit: www.salesforce.com.
Contact
To find out how Accenture can help you use
Salesforce solutions to create a non-stop
business and enable high performance,
please contact:
Saideep Raj
Global Managing Director
SaaS and Emerging Platforms,
Accenture
saideep.raj@accenture.com
Rebecca Garlotte
Global Alliance Lead,
Accenture
rebecca.garlotte@accenture.com
Guy Taylor
Vice President, Global Alliances,
salesforce.com
gtaylor@salesforce.com
mc734

More Related Content

What's hot

Free to be 100% me
Free to be 100% meFree to be 100% me
Free to be 100% me
accenture
 
Automating Procurement Plus
Automating Procurement PlusAutomating Procurement Plus
Automating Procurement Plus
accenture
 
Modernizing Our Data Platform
Modernizing Our Data PlatformModernizing Our Data Platform
Modernizing Our Data Platform
accenture
 
Darwinbox - 2018 Year In Review
Darwinbox - 2018 Year In ReviewDarwinbox - 2018 Year In Review
Darwinbox - 2018 Year In Review
Darwinbox Digital Solutions Pvt Ltd
 
Future Ready Enterprise Systems ASEAN | Accenture
Future Ready Enterprise Systems ASEAN | AccentureFuture Ready Enterprise Systems ASEAN | Accenture
Future Ready Enterprise Systems ASEAN | Accenture
accenture
 
Health Experience: The difference between loyalty & leaving
Health Experience: The difference between loyalty & leavingHealth Experience: The difference between loyalty & leaving
Health Experience: The difference between loyalty & leaving
accenture
 
The Rise of Forerunners | Accenture
The Rise of Forerunners | AccentureThe Rise of Forerunners | Accenture
The Rise of Forerunners | Accenture
accenture
 
Technology Vision 2022: Communications Industry | Accenture
Technology Vision 2022: Communications Industry | AccentureTechnology Vision 2022: Communications Industry | Accenture
Technology Vision 2022: Communications Industry | Accenture
accenture
 
Digitaizing Business Services
Digitaizing Business ServicesDigitaizing Business Services
Digitaizing Business Services
accenture
 
A passwordless enterprise journey
A passwordless enterprise journeyA passwordless enterprise journey
A passwordless enterprise journey
accenture
 
Comelite IT Solutions Company Profile - 2015
Comelite IT Solutions Company Profile - 2015Comelite IT Solutions Company Profile - 2015
Comelite IT Solutions Company Profile - 2015
Tanja Weber
 
Retail’s Responsible Reset | Accenture
Retail’s Responsible Reset | AccentureRetail’s Responsible Reset | Accenture
Retail’s Responsible Reset | Accenture
accenture
 
Accenture organisational structure
 Accenture organisational structure  Accenture organisational structure
Accenture organisational structure
yash nirmale
 
Metaverse opportunities for the communications industry
 Metaverse opportunities for the communications industry Metaverse opportunities for the communications industry
Metaverse opportunities for the communications industry
accenture
 
Government as a platform: 2018 GaaP Readiness Index
Government as a platform: 2018 GaaP Readiness IndexGovernment as a platform: 2018 GaaP Readiness Index
Government as a platform: 2018 GaaP Readiness Index
accenture
 
Accenture Tech Vision 2020 - Overview
Accenture Tech Vision 2020 - OverviewAccenture Tech Vision 2020 - Overview
Accenture Tech Vision 2020 - Overview
accenture
 
New Value in Sustainability
New Value in SustainabilityNew Value in Sustainability
New Value in Sustainability
accenture
 
ODC setup services
ODC setup servicesODC setup services
ODC setup services
Satish Bhagwat
 
Delivering New Energy Experiences for Future Growth
Delivering New Energy Experiences for Future GrowthDelivering New Energy Experiences for Future Growth
Delivering New Energy Experiences for Future Growth
accenture
 
High Tech Digital Transformation
High Tech Digital TransformationHigh Tech Digital Transformation
High Tech Digital Transformation
accenture
 

What's hot (20)

Free to be 100% me
Free to be 100% meFree to be 100% me
Free to be 100% me
 
Automating Procurement Plus
Automating Procurement PlusAutomating Procurement Plus
Automating Procurement Plus
 
Modernizing Our Data Platform
Modernizing Our Data PlatformModernizing Our Data Platform
Modernizing Our Data Platform
 
Darwinbox - 2018 Year In Review
Darwinbox - 2018 Year In ReviewDarwinbox - 2018 Year In Review
Darwinbox - 2018 Year In Review
 
Future Ready Enterprise Systems ASEAN | Accenture
Future Ready Enterprise Systems ASEAN | AccentureFuture Ready Enterprise Systems ASEAN | Accenture
Future Ready Enterprise Systems ASEAN | Accenture
 
Health Experience: The difference between loyalty & leaving
Health Experience: The difference between loyalty & leavingHealth Experience: The difference between loyalty & leaving
Health Experience: The difference between loyalty & leaving
 
The Rise of Forerunners | Accenture
The Rise of Forerunners | AccentureThe Rise of Forerunners | Accenture
The Rise of Forerunners | Accenture
 
Technology Vision 2022: Communications Industry | Accenture
Technology Vision 2022: Communications Industry | AccentureTechnology Vision 2022: Communications Industry | Accenture
Technology Vision 2022: Communications Industry | Accenture
 
Digitaizing Business Services
Digitaizing Business ServicesDigitaizing Business Services
Digitaizing Business Services
 
A passwordless enterprise journey
A passwordless enterprise journeyA passwordless enterprise journey
A passwordless enterprise journey
 
Comelite IT Solutions Company Profile - 2015
Comelite IT Solutions Company Profile - 2015Comelite IT Solutions Company Profile - 2015
Comelite IT Solutions Company Profile - 2015
 
Retail’s Responsible Reset | Accenture
Retail’s Responsible Reset | AccentureRetail’s Responsible Reset | Accenture
Retail’s Responsible Reset | Accenture
 
Accenture organisational structure
 Accenture organisational structure  Accenture organisational structure
Accenture organisational structure
 
Metaverse opportunities for the communications industry
 Metaverse opportunities for the communications industry Metaverse opportunities for the communications industry
Metaverse opportunities for the communications industry
 
Government as a platform: 2018 GaaP Readiness Index
Government as a platform: 2018 GaaP Readiness IndexGovernment as a platform: 2018 GaaP Readiness Index
Government as a platform: 2018 GaaP Readiness Index
 
Accenture Tech Vision 2020 - Overview
Accenture Tech Vision 2020 - OverviewAccenture Tech Vision 2020 - Overview
Accenture Tech Vision 2020 - Overview
 
New Value in Sustainability
New Value in SustainabilityNew Value in Sustainability
New Value in Sustainability
 
ODC setup services
ODC setup servicesODC setup services
ODC setup services
 
Delivering New Energy Experiences for Future Growth
Delivering New Energy Experiences for Future GrowthDelivering New Energy Experiences for Future Growth
Delivering New Energy Experiences for Future Growth
 
High Tech Digital Transformation
High Tech Digital TransformationHigh Tech Digital Transformation
High Tech Digital Transformation
 

Viewers also liked

Accenture & Girls Who Code LinkedIn Training
Accenture & Girls Who Code LinkedIn TrainingAccenture & Girls Who Code LinkedIn Training
Accenture & Girls Who Code LinkedIn Training
accenture
 
Accenture company profile
Accenture company profileAccenture company profile
Accenture company profile
shelendra
 
The ‘Data Driven Video Business’
The ‘Data Driven Video Business’The ‘Data Driven Video Business’
The ‘Data Driven Video Business’
accenture
 
Video is Changing the World
Video is Changing the WorldVideo is Changing the World
Video is Changing the World
accenture
 
Getting to Equal 2017
Getting to Equal 2017Getting to Equal 2017
Getting to Equal 2017
accenture
 
OgilvyRED - Dollars and Sense of Connectivity
OgilvyRED - Dollars and Sense of ConnectivityOgilvyRED - Dollars and Sense of Connectivity
OgilvyRED - Dollars and Sense of Connectivity
Ogilvy
 

Viewers also liked (6)

Accenture & Girls Who Code LinkedIn Training
Accenture & Girls Who Code LinkedIn TrainingAccenture & Girls Who Code LinkedIn Training
Accenture & Girls Who Code LinkedIn Training
 
Accenture company profile
Accenture company profileAccenture company profile
Accenture company profile
 
The ‘Data Driven Video Business’
The ‘Data Driven Video Business’The ‘Data Driven Video Business’
The ‘Data Driven Video Business’
 
Video is Changing the World
Video is Changing the WorldVideo is Changing the World
Video is Changing the World
 
Getting to Equal 2017
Getting to Equal 2017Getting to Equal 2017
Getting to Equal 2017
 
OgilvyRED - Dollars and Sense of Connectivity
OgilvyRED - Dollars and Sense of ConnectivityOgilvyRED - Dollars and Sense of Connectivity
OgilvyRED - Dollars and Sense of Connectivity
 

Similar to Accenture - Company Profile

Accenture Salesforce Solutions
Accenture Salesforce SolutionsAccenture Salesforce Solutions
Accenture Salesforce Solutions
Tarik Schmidt
 
Accenture SaaS Reference - FullForce Solution
Accenture SaaS Reference - FullForce SolutionAccenture SaaS Reference - FullForce Solution
Accenture SaaS Reference - FullForce Solution
Tarik Schmidt
 
The Importance of a Salesforce Consulting Company in Achieving Business Objec...
The Importance of a Salesforce Consulting Company in Achieving Business Objec...The Importance of a Salesforce Consulting Company in Achieving Business Objec...
The Importance of a Salesforce Consulting Company in Achieving Business Objec...
AwsQuality
 
Endive Software ...
Endive Software                                                              ...Endive Software                                                              ...
Endive Software ...
Shakshi Bhatnagar
 
Cloudway corporate presentation
Cloudway corporate presentationCloudway corporate presentation
Cloudway corporate presentation
Saumya S
 
Importance of Salesforce Implementation Services in 2024.pdf
Importance of Salesforce Implementation Services in 2024.pdfImportance of Salesforce Implementation Services in 2024.pdf
Importance of Salesforce Implementation Services in 2024.pdf
DianApps Technologies
 
Salesforce Implementation Partner in India- AwsQuality.pdf
Salesforce Implementation Partner in India- AwsQuality.pdfSalesforce Implementation Partner in India- AwsQuality.pdf
Salesforce Implementation Partner in India- AwsQuality.pdf
AwsQuality
 
White Rock Technologies
White Rock TechnologiesWhite Rock Technologies
White Rock Technologies
White Rock Technologies, Inc.
 
Accenture Insurance Agent Effectiveness Solution
Accenture Insurance Agent Effectiveness SolutionAccenture Insurance Agent Effectiveness Solution
Accenture Insurance Agent Effectiveness Solution
Tarik Schmidt
 
Aria Consulting Company Presentation
Aria Consulting Company PresentationAria Consulting Company Presentation
Aria Consulting Company Presentation
Lorne Rogers, ECM-Master, PMP, HPGM-ITSA
 
Salesforce Consulting Services | Cloudaction
Salesforce Consulting Services | CloudactionSalesforce Consulting Services | Cloudaction
Salesforce Consulting Services | Cloudaction
Cloudaction
 
geethasri salesforce CRM report ppt.pptx
geethasri salesforce CRM report ppt.pptxgeethasri salesforce CRM report ppt.pptx
geethasri salesforce CRM report ppt.pptx
geetharvcrm18
 
Compliancequest Award Write Up
Compliancequest Award Write UpCompliancequest Award Write Up
Compliancequest Award Write Up
Claudia Toscano
 
Salesforce Implementation: 5 Steps for Success 2024 | QR Solutions
Salesforce Implementation: 5 Steps for Success 2024 | QR SolutionsSalesforce Implementation: 5 Steps for Success 2024 | QR Solutions
Salesforce Implementation: 5 Steps for Success 2024 | QR Solutions
qrsolutionsindia
 
The Silicon Review | Arranged 30 Most Influential Co
The Silicon Review | Arranged 30 Most Influential CoThe Silicon Review | Arranged 30 Most Influential Co
The Silicon Review | Arranged 30 Most Influential Co
The Silicon Review
 
Developer group introduction & Salesforce overview
Developer group introduction & Salesforce overviewDeveloper group introduction & Salesforce overview
Developer group introduction & Salesforce overview
Sujesh Ramachandran
 
Salesforce Services
Salesforce ServicesSalesforce Services
Salesforce Services
QRSolutionsaustralia
 
Child Welfare Reimagined
Child Welfare ReimaginedChild Welfare Reimagined
Child Welfare Reimagined
accenture
 
Gst updated cloudway presentation
Gst updated cloudway presentationGst updated cloudway presentation
Gst updated cloudway presentation
Saumya S
 
From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...
From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...
From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...
Growth Natives
 

Similar to Accenture - Company Profile (20)

Accenture Salesforce Solutions
Accenture Salesforce SolutionsAccenture Salesforce Solutions
Accenture Salesforce Solutions
 
Accenture SaaS Reference - FullForce Solution
Accenture SaaS Reference - FullForce SolutionAccenture SaaS Reference - FullForce Solution
Accenture SaaS Reference - FullForce Solution
 
The Importance of a Salesforce Consulting Company in Achieving Business Objec...
The Importance of a Salesforce Consulting Company in Achieving Business Objec...The Importance of a Salesforce Consulting Company in Achieving Business Objec...
The Importance of a Salesforce Consulting Company in Achieving Business Objec...
 
Endive Software ...
Endive Software                                                              ...Endive Software                                                              ...
Endive Software ...
 
Cloudway corporate presentation
Cloudway corporate presentationCloudway corporate presentation
Cloudway corporate presentation
 
Importance of Salesforce Implementation Services in 2024.pdf
Importance of Salesforce Implementation Services in 2024.pdfImportance of Salesforce Implementation Services in 2024.pdf
Importance of Salesforce Implementation Services in 2024.pdf
 
Salesforce Implementation Partner in India- AwsQuality.pdf
Salesforce Implementation Partner in India- AwsQuality.pdfSalesforce Implementation Partner in India- AwsQuality.pdf
Salesforce Implementation Partner in India- AwsQuality.pdf
 
White Rock Technologies
White Rock TechnologiesWhite Rock Technologies
White Rock Technologies
 
Accenture Insurance Agent Effectiveness Solution
Accenture Insurance Agent Effectiveness SolutionAccenture Insurance Agent Effectiveness Solution
Accenture Insurance Agent Effectiveness Solution
 
Aria Consulting Company Presentation
Aria Consulting Company PresentationAria Consulting Company Presentation
Aria Consulting Company Presentation
 
Salesforce Consulting Services | Cloudaction
Salesforce Consulting Services | CloudactionSalesforce Consulting Services | Cloudaction
Salesforce Consulting Services | Cloudaction
 
geethasri salesforce CRM report ppt.pptx
geethasri salesforce CRM report ppt.pptxgeethasri salesforce CRM report ppt.pptx
geethasri salesforce CRM report ppt.pptx
 
Compliancequest Award Write Up
Compliancequest Award Write UpCompliancequest Award Write Up
Compliancequest Award Write Up
 
Salesforce Implementation: 5 Steps for Success 2024 | QR Solutions
Salesforce Implementation: 5 Steps for Success 2024 | QR SolutionsSalesforce Implementation: 5 Steps for Success 2024 | QR Solutions
Salesforce Implementation: 5 Steps for Success 2024 | QR Solutions
 
The Silicon Review | Arranged 30 Most Influential Co
The Silicon Review | Arranged 30 Most Influential CoThe Silicon Review | Arranged 30 Most Influential Co
The Silicon Review | Arranged 30 Most Influential Co
 
Developer group introduction & Salesforce overview
Developer group introduction & Salesforce overviewDeveloper group introduction & Salesforce overview
Developer group introduction & Salesforce overview
 
Salesforce Services
Salesforce ServicesSalesforce Services
Salesforce Services
 
Child Welfare Reimagined
Child Welfare ReimaginedChild Welfare Reimagined
Child Welfare Reimagined
 
Gst updated cloudway presentation
Gst updated cloudway presentationGst updated cloudway presentation
Gst updated cloudway presentation
 
From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...
From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...
From Zero to Salesforce Consultant How to Get Started in this In-Demand Field...
 

More from Salesforce Deutschland

Salesforce für den Kundenservice
Salesforce für den KundenserviceSalesforce für den Kundenservice
Salesforce für den Kundenservice
Salesforce Deutschland
 
Salesforce für Financial Services
Salesforce für Financial ServicesSalesforce für Financial Services
Salesforce für Financial Services
Salesforce Deutschland
 
Warum Salesforce? Eine Million gute Gründe
Warum Salesforce? Eine Million gute GründeWarum Salesforce? Eine Million gute Gründe
Warum Salesforce? Eine Million gute Gründe
Salesforce Deutschland
 
Salesforce für den Vertrieb
Salesforce für den VertriebSalesforce für den Vertrieb
Salesforce für den Vertrieb
Salesforce Deutschland
 
Salesforce for Retail - Basic
Salesforce for Retail - BasicSalesforce for Retail - Basic
Salesforce for Retail - Basic
Salesforce Deutschland
 
Erfolgsgeschichten unserer Kunden
Erfolgsgeschichten unserer KundenErfolgsgeschichten unserer Kunden
Erfolgsgeschichten unserer Kunden
Salesforce Deutschland
 
Ein Blueprint für mittelständische Unternehmen in der Konsumgüterindustrie
Ein Blueprint für mittelständische Unternehmen in der KonsumgüterindustrieEin Blueprint für mittelständische Unternehmen in der Konsumgüterindustrie
Ein Blueprint für mittelständische Unternehmen in der Konsumgüterindustrie
Salesforce Deutschland
 
Comselect - Company Profile
Comselect - Company ProfileComselect - Company Profile
Comselect - Company Profile
Salesforce Deutschland
 
On Commerce - Company Profile
On Commerce - Company ProfileOn Commerce - Company Profile
On Commerce - Company Profile
Salesforce Deutschland
 
EC4U - Company Profile
EC4U - Company ProfileEC4U - Company Profile
EC4U - Company Profile
Salesforce Deutschland
 
Cornerstone - Company Profile
Cornerstone - Company ProfileCornerstone - Company Profile
Cornerstone - Company Profile
Salesforce Deutschland
 
Cognizant - Company Profile
Cognizant - Company ProfileCognizant - Company Profile
Cognizant - Company Profile
Salesforce Deutschland
 
PARX - Company Profile
PARX - Company ProfilePARX - Company Profile
PARX - Company Profile
Salesforce Deutschland
 
SKUID - Company Profile
SKUID - Company ProfileSKUID - Company Profile
SKUID - Company Profile
Salesforce Deutschland
 
NEXELL - Company Profile
NEXELL - Company ProfileNEXELL - Company Profile
NEXELL - Company Profile
Salesforce Deutschland
 
Nagarro - Company Profile
Nagarro - Company ProfileNagarro - Company Profile
Nagarro - Company Profile
Salesforce Deutschland
 
Wind Riverpost - Company Profile
Wind Riverpost - Company ProfileWind Riverpost - Company Profile
Wind Riverpost - Company Profile
Salesforce Deutschland
 
Cipher Cloud - Company Profile
Cipher Cloud - Company ProfileCipher Cloud - Company Profile
Cipher Cloud - Company Profile
Salesforce Deutschland
 
Natterbox - Company Profile
Natterbox - Company ProfileNatterbox - Company Profile
Natterbox - Company Profile
Salesforce Deutschland
 

More from Salesforce Deutschland (20)

Salesforce für den Kundenservice
Salesforce für den KundenserviceSalesforce für den Kundenservice
Salesforce für den Kundenservice
 
Salesforce für Financial Services
Salesforce für Financial ServicesSalesforce für Financial Services
Salesforce für Financial Services
 
Warum Salesforce? Eine Million gute Gründe
Warum Salesforce? Eine Million gute GründeWarum Salesforce? Eine Million gute Gründe
Warum Salesforce? Eine Million gute Gründe
 
Salesforce für den Vertrieb
Salesforce für den VertriebSalesforce für den Vertrieb
Salesforce für den Vertrieb
 
Salesforce for Retail - Basic
Salesforce for Retail - BasicSalesforce for Retail - Basic
Salesforce for Retail - Basic
 
Erfolgsgeschichten unserer Kunden
Erfolgsgeschichten unserer KundenErfolgsgeschichten unserer Kunden
Erfolgsgeschichten unserer Kunden
 
Ein Blueprint für mittelständische Unternehmen in der Konsumgüterindustrie
Ein Blueprint für mittelständische Unternehmen in der KonsumgüterindustrieEin Blueprint für mittelständische Unternehmen in der Konsumgüterindustrie
Ein Blueprint für mittelständische Unternehmen in der Konsumgüterindustrie
 
Comselect - Company Profile
Comselect - Company ProfileComselect - Company Profile
Comselect - Company Profile
 
On Commerce - Company Profile
On Commerce - Company ProfileOn Commerce - Company Profile
On Commerce - Company Profile
 
2015 on commerce_afterevent-page.pptx
2015 on commerce_afterevent-page.pptx2015 on commerce_afterevent-page.pptx
2015 on commerce_afterevent-page.pptx
 
EC4U - Company Profile
EC4U - Company ProfileEC4U - Company Profile
EC4U - Company Profile
 
Cornerstone - Company Profile
Cornerstone - Company ProfileCornerstone - Company Profile
Cornerstone - Company Profile
 
Cognizant - Company Profile
Cognizant - Company ProfileCognizant - Company Profile
Cognizant - Company Profile
 
PARX - Company Profile
PARX - Company ProfilePARX - Company Profile
PARX - Company Profile
 
SKUID - Company Profile
SKUID - Company ProfileSKUID - Company Profile
SKUID - Company Profile
 
NEXELL - Company Profile
NEXELL - Company ProfileNEXELL - Company Profile
NEXELL - Company Profile
 
Nagarro - Company Profile
Nagarro - Company ProfileNagarro - Company Profile
Nagarro - Company Profile
 
Wind Riverpost - Company Profile
Wind Riverpost - Company ProfileWind Riverpost - Company Profile
Wind Riverpost - Company Profile
 
Cipher Cloud - Company Profile
Cipher Cloud - Company ProfileCipher Cloud - Company Profile
Cipher Cloud - Company Profile
 
Natterbox - Company Profile
Natterbox - Company ProfileNatterbox - Company Profile
Natterbox - Company Profile
 

Recently uploaded

What is Continuous Testing in DevOps - A Definitive Guide.pdf
What is Continuous Testing in DevOps - A Definitive Guide.pdfWhat is Continuous Testing in DevOps - A Definitive Guide.pdf
What is Continuous Testing in DevOps - A Definitive Guide.pdf
kalichargn70th171
 
Stork Product Overview: An AI-Powered Autonomous Delivery Fleet
Stork Product Overview: An AI-Powered Autonomous Delivery FleetStork Product Overview: An AI-Powered Autonomous Delivery Fleet
Stork Product Overview: An AI-Powered Autonomous Delivery Fleet
Vince Scalabrino
 
Boost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management AppsBoost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management Apps
Jhone kinadey
 
Orca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container OrchestrationOrca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container Orchestration
Pedro J. Molina
 
Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7
Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7
Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7
manji sharman06
 
Hands-on with Apache Druid: Installation & Data Ingestion Steps
Hands-on with Apache Druid: Installation & Data Ingestion StepsHands-on with Apache Druid: Installation & Data Ingestion Steps
Hands-on with Apache Druid: Installation & Data Ingestion Steps
servicesNitor
 
Photoshop Tutorial for Beginners (2024 Edition)
Photoshop Tutorial for Beginners (2024 Edition)Photoshop Tutorial for Beginners (2024 Edition)
Photoshop Tutorial for Beginners (2024 Edition)
alowpalsadig
 
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom KittEnhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
Peter Caitens
 
Superpower Your Apache Kafka Applications Development with Complementary Open...
Superpower Your Apache Kafka Applications Development with Complementary Open...Superpower Your Apache Kafka Applications Development with Complementary Open...
Superpower Your Apache Kafka Applications Development with Complementary Open...
Paul Brebner
 
Ensuring Efficiency and Speed with Practical Solutions for Clinical Operations
Ensuring Efficiency and Speed with Practical Solutions for Clinical OperationsEnsuring Efficiency and Speed with Practical Solutions for Clinical Operations
Ensuring Efficiency and Speed with Practical Solutions for Clinical Operations
OnePlan Solutions
 
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptxMigration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
ervikas4
 
How GenAI Can Improve Supplier Performance Management.pdf
How GenAI Can Improve Supplier Performance Management.pdfHow GenAI Can Improve Supplier Performance Management.pdf
How GenAI Can Improve Supplier Performance Management.pdf
Zycus
 
Microsoft-Power-Platform-Adoption-Planning.pptx
Microsoft-Power-Platform-Adoption-Planning.pptxMicrosoft-Power-Platform-Adoption-Planning.pptx
Microsoft-Power-Platform-Adoption-Planning.pptx
jrodriguezq3110
 
Refactoring legacy systems using events commands and bubble contexts
Refactoring legacy systems using events commands and bubble contextsRefactoring legacy systems using events commands and bubble contexts
Refactoring legacy systems using events commands and bubble contexts
Michał Kurzeja
 
Flutter vs. React Native: A Detailed Comparison for App Development in 2024
Flutter vs. React Native: A Detailed Comparison for App Development in 2024Flutter vs. React Native: A Detailed Comparison for App Development in 2024
Flutter vs. React Native: A Detailed Comparison for App Development in 2024
dhavalvaghelanectarb
 
What’s New in VictoriaLogs - Q2 2024 Update
What’s New in VictoriaLogs - Q2 2024 UpdateWhat’s New in VictoriaLogs - Q2 2024 Update
What’s New in VictoriaLogs - Q2 2024 Update
VictoriaMetrics
 
Software Test Automation - A Comprehensive Guide on Automated Testing.pdf
Software Test Automation - A Comprehensive Guide on Automated Testing.pdfSoftware Test Automation - A Comprehensive Guide on Automated Testing.pdf
Software Test Automation - A Comprehensive Guide on Automated Testing.pdf
kalichargn70th171
 
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
The Third Creative Media
 
ACE - Team 24 Wrapup event at ahmedabad.
ACE - Team 24 Wrapup event at ahmedabad.ACE - Team 24 Wrapup event at ahmedabad.
ACE - Team 24 Wrapup event at ahmedabad.
Maitrey Patel
 
ppt on the brain chip neuralink.pptx
ppt  on   the brain  chip neuralink.pptxppt  on   the brain  chip neuralink.pptx
ppt on the brain chip neuralink.pptx
Reetu63
 

Recently uploaded (20)

What is Continuous Testing in DevOps - A Definitive Guide.pdf
What is Continuous Testing in DevOps - A Definitive Guide.pdfWhat is Continuous Testing in DevOps - A Definitive Guide.pdf
What is Continuous Testing in DevOps - A Definitive Guide.pdf
 
Stork Product Overview: An AI-Powered Autonomous Delivery Fleet
Stork Product Overview: An AI-Powered Autonomous Delivery FleetStork Product Overview: An AI-Powered Autonomous Delivery Fleet
Stork Product Overview: An AI-Powered Autonomous Delivery Fleet
 
Boost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management AppsBoost Your Savings with These Money Management Apps
Boost Your Savings with These Money Management Apps
 
Orca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container OrchestrationOrca: Nocode Graphical Editor for Container Orchestration
Orca: Nocode Graphical Editor for Container Orchestration
 
Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7
Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7
Call Girls Bangalore🔥7023059433🔥Best Profile Escorts in Bangalore Available 24/7
 
Hands-on with Apache Druid: Installation & Data Ingestion Steps
Hands-on with Apache Druid: Installation & Data Ingestion StepsHands-on with Apache Druid: Installation & Data Ingestion Steps
Hands-on with Apache Druid: Installation & Data Ingestion Steps
 
Photoshop Tutorial for Beginners (2024 Edition)
Photoshop Tutorial for Beginners (2024 Edition)Photoshop Tutorial for Beginners (2024 Edition)
Photoshop Tutorial for Beginners (2024 Edition)
 
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom KittEnhanced Screen Flows UI/UX using SLDS with Tom Kitt
Enhanced Screen Flows UI/UX using SLDS with Tom Kitt
 
Superpower Your Apache Kafka Applications Development with Complementary Open...
Superpower Your Apache Kafka Applications Development with Complementary Open...Superpower Your Apache Kafka Applications Development with Complementary Open...
Superpower Your Apache Kafka Applications Development with Complementary Open...
 
Ensuring Efficiency and Speed with Practical Solutions for Clinical Operations
Ensuring Efficiency and Speed with Practical Solutions for Clinical OperationsEnsuring Efficiency and Speed with Practical Solutions for Clinical Operations
Ensuring Efficiency and Speed with Practical Solutions for Clinical Operations
 
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptxMigration From CH 1.0 to CH 2.0 and  Mule 4.6 & Java 17 Upgrade.pptx
Migration From CH 1.0 to CH 2.0 and Mule 4.6 & Java 17 Upgrade.pptx
 
How GenAI Can Improve Supplier Performance Management.pdf
How GenAI Can Improve Supplier Performance Management.pdfHow GenAI Can Improve Supplier Performance Management.pdf
How GenAI Can Improve Supplier Performance Management.pdf
 
Microsoft-Power-Platform-Adoption-Planning.pptx
Microsoft-Power-Platform-Adoption-Planning.pptxMicrosoft-Power-Platform-Adoption-Planning.pptx
Microsoft-Power-Platform-Adoption-Planning.pptx
 
Refactoring legacy systems using events commands and bubble contexts
Refactoring legacy systems using events commands and bubble contextsRefactoring legacy systems using events commands and bubble contexts
Refactoring legacy systems using events commands and bubble contexts
 
Flutter vs. React Native: A Detailed Comparison for App Development in 2024
Flutter vs. React Native: A Detailed Comparison for App Development in 2024Flutter vs. React Native: A Detailed Comparison for App Development in 2024
Flutter vs. React Native: A Detailed Comparison for App Development in 2024
 
What’s New in VictoriaLogs - Q2 2024 Update
What’s New in VictoriaLogs - Q2 2024 UpdateWhat’s New in VictoriaLogs - Q2 2024 Update
What’s New in VictoriaLogs - Q2 2024 Update
 
Software Test Automation - A Comprehensive Guide on Automated Testing.pdf
Software Test Automation - A Comprehensive Guide on Automated Testing.pdfSoftware Test Automation - A Comprehensive Guide on Automated Testing.pdf
Software Test Automation - A Comprehensive Guide on Automated Testing.pdf
 
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
Unlock the Secrets to Effortless Video Creation with Invideo: Your Ultimate G...
 
ACE - Team 24 Wrapup event at ahmedabad.
ACE - Team 24 Wrapup event at ahmedabad.ACE - Team 24 Wrapup event at ahmedabad.
ACE - Team 24 Wrapup event at ahmedabad.
 
ppt on the brain chip neuralink.pptx
ppt  on   the brain  chip neuralink.pptxppt  on   the brain  chip neuralink.pptx
ppt on the brain chip neuralink.pptx
 

Accenture - Company Profile

  • 1. Accenture and Salesforce.com Delivering enterprise cloud solutions that help accelerate business value and enable high performance
  • 2. 1 Businesses and governments around the world are increasingly adopting—and extracting greater business value from—software-as- a-service (SaaS) solutions. They have seen, first-hand, the advantages of transitioning to dynamic IT provisioning: increased operational and financial flexibility, reduced IT ownership and maintenance costs, and greater employee productivity are just a few. In short, SaaS has shifted the focus from IT to the business that IT is intended to support.
  • 3. 2 Accenture is the go-to provider for companies looking to configure and deploy cloud solutions that enable high performance. We apply proven methodologies and tools to simplify—and accelerate—complex, global Salesforce® implementations. Above all, we help our clients realize the value of cloud in many areas of their business—from sales force automation to customer service and support to supply chain management. Salesforce.com is the world leader in customer relationship management software. Its cloud, social and mobile solutions cover sales, service and marketing, workplace collaboration and performance management. Additionally, Never have Accenture and salesforce.com’s joint capabilities been more relevant. That is because businesses today must be more agile. Their campaigns must deliver value faster. Perhaps most importantly, they must quickly adapt to “non-stop” consumers’ changing behaviors and expectations. Recent Accenture research1 confirms that customers no longer follow a linear course toward purchase. Rather, they navigate a variety of non-linear, interconnecting pathways that cross many channels and provide easy access to not only more its Force.com® cloud platform enables businesses to take advantage of platform-as-a-service (PaaS) efficiencies and run complete enterprise resource planning solutions, as well as custom applications. As market leaders in our respective industries, we have established a strong, dynamic, client-centered partnership that is shaping the future of cloud computing. For nearly 10 years, we have partnered to deliver business value and strategically invested in innovative technology and client-centered alliance initiatives. Along the way, we have helped hundreds of organizations achieve the full potential of enterprise cloud computing. information, but also others’ opinions. The ability to continually re-evaluate their choices and assess how well a brand lives up to its promise has made them much more demanding. They expect to have greater control of the sales and service processes, seamless engagement through multiple—and tightly integrated—channels, and, above all, a differentiated and satisfying experience at every turn and via every device. Companies that fail to meet these demands lose customers. Accenture and salesforce.com® : A winning combination Non-stop consumers demand non-stop performance “Accenture is the leading service provider on many of salesforce.com’s largest transformational projects. Accenture understands how to help customers rapidly achieve measurable business value from our technology and has proven its worth in projects across all industries—delivering customer success in terms of operations impact, delivery quality and business value.” Dan Streetman SVP, Worldwide Alliances & Channels GTM, salesforce.com 1. Accenture, “The Digital Customer: It’s Time to Play to Win - The Global Consumer Pulse Research,” 2013, http://www.accenture.com/Microsites/global-consumer-pulse-research/Pages/home.aspx
  • 4. 3 When it comes to implementing stand- alone or integrated Salesforce solutions, Accenture’s capabilities are unmatched. We are regarded by salesforce.com as its most strategic and experienced integration partner, with a track record of hundreds of successful deployments across industries. We are increasingly implementing solutions that incorporate multiple Salesforce clouds— Sales Cloud®, Marketing Cloud™, Service Cloud®, Chatter®, Force.com, Data.com® and Heroku™—simultaneously. Forrester Research has recognized us as a leader in these types of implementations and notes that we are particularly well suited to “transformational, complex, or global projects that change the business in a significant way.”2 It’s no surprise that we are leading salesforce.com’s largest transformational implementations around the world. One of the reasons our Salesforce implementations are so successful is our focus on delivering meaningful outcomes, regardless of where our clients are in their SaaS maturity. Our solutions fall into three broad categories: Accenture: The Salesforce Implementation Leader Strategy & Architecture Accenture lays the foundation for the Salesforce journey with assessment tools and roadmaps that help clients not only identify cloud challenges and opportunities, but also achieve their desired end states. Agile Execution Our rapid implementation methodologies and global delivery capabilities make the delivery of Salesforce solutions more flexible than ever. Each deployment is designed to leverage new approaches, methodologies and commercial models that will deliver on the Salesforce promise of agility and scalability. Elastic Operations For clients farther along on their Salesforce journeys, we help establish ongoing maintenance and support capabilities. Our services take many forms—from leveraging our Salesforce factory capabilities within our Global Delivery Network to enable elastic capacity to establishing governance models that help clients optimize their release-management processes for Salesforce applications. 2. L. Herbert, “The Forrester Wave™: Salesforce.com Implementation Services, Q2 2013,” Forrester Research, Inc., June 18, 2013. With our robust Salesforce capabilities, Accenture delivers real business value in customer relationship management and customer experience management, sales force automation, partner relationship management, customer service, contact center and call center, social media, marketing (including marketing resource management and digital marketing), human resource management, and platform and customer development. Industry Solutions Accenture has multiple Fullforce certified industry solutions, including in Communications & Media, Financial Services and Life Sciences and the list is growing.
  • 5. 4 Accenture guides organizations that are considering new investments in Salesforce solutions, as well as those that are looking to scale their current Salesforce footprint. In working with Accenture, these organizations are able to gain a number of benefits, which may include increased efficiency across business and IT operations, and invigorated customer and partner relationship management programs. Other benefits may include: • Fewer redundancies and greater economies of scale in run/maintenance costs by migrating applications to the cloud. • Taking advantage of new SaaS ecosystems to collaborate in ways that were not possible with on-premise technology. • The incorporation of SaaS and Salesforce solutions as part of the overall architecture in new business and IT operating models to help improve operations and lower costs. • More meaningful results by using the agility of the SaaS model to test and prove a hypothesis for a business case that is fluid—versus one that is carved in stone. • A true 360-degree view of the customer (and, consequently, better customer experiences) by incorporating social media and Salesforce marketing technologies. Benefits of an Accenture implementation “Accenture is helping organizations push the boundaries of how they use Salesforce to drive transformational change across industries.” Saideep Raj Global Managing Director, SaaS and Emerging Platforms, Accenture Accenture’s delivery assets, tools and methodology helps speed migration to the cloud and help organizations achieve business results faster. Our tools include: • Accenture Delivery Methods for SaaS • Accenture SaaS Delivery Toolkit for Salesforce • Accenture Foundation Platform for Salesforce • Accenture Reusable Technical Library for Salesforce • Accenture PRM Quick Start Tool for Salesforce • Accenture Quick Start Tool for Salesforce.com Service Cloud • Accenture System Diagnostics for Salesforce
  • 6. 5 Whether clients are looking for a stand- alone Salesforce implementation or a multi-cloud solution, Accenture is prepared to help. We can offer: Cloud innovation and leadership Our experience and breadth of coverage in SaaS solution delivery is unmatched. With more than 6,600 SaaS professionals around the world, we bring business acumen, deep industry expertise and customer relationship management leadership to clients that have chosen cloud-computing solutions. To date, we have worked on more than 8,000 cloud projects in 50 countries, including those of 58 of the Fortune 100, and have led hundreds of successful enterprise SaaS implementations. Market-leading Salesforce capabilities With the largest Salesforce practice in the world, Accenture is recognized as salesforce.com’s most strategic and experienced implementation partner. To date, we have deployed more than 1.25 million Salesforce seats globally and we are currently driving salesforce.com’s largest transformation initiatives. Our rapidly growing team of Salesforce professionals, more than 4,100 strong, located strategically around the world, include more than 1,600 that are Salesforce certified. That is more than twice as many as any other provider. We deliver up to 50,000 hours of training each year, including in our SaaS Methodology Academy. Accenture is part of the Salesforce Fullforce Masters Program, achieving six certifications for our recognized expertise in delivering large-scale, enterprise-wide salesforce.com solutions that help companies better connect with their customers. Global reach Accenture delivers high-quality, cost- effective solutions because we harness deep delivery capabilities. Our vast Global Delivery Why Accenture? Network—which makes up the largest and most diversified group of management consulting, technology and business process outsourcing professionals in the world— offers competitive delivery approaches and an unparalleled global footprint. This means our resources are where you need them— locally, within our seven Accenture Cloud Centers of Excellence, or in the world’s leading talent hubs. World-class tools Accenture applies proven methodologies, reusable methods, accelerators and other proprietary assets to accelerate Salesforce implementations and mitigate delivery risk. With our powerful set of intelligent and agile tools (see sidebar on page 4), we help organizations gain deeper insight into the existing application landscape, simplify migration to the cloud, and deploy resources for future SaaS releases. All tools support global and enterprise-wide deployments. Accenture is a Leader in Salesforce.com Implementation Services The Forrester Wave™: Salesforce.com Implementation Services, Forrester Research, Inc., Q2 2013
  • 7. 6 High performance delivered The winning combination Together, Accenture and salesforce.com are ushering a new age of SaaS value and helping our clients become non-stop businesses. Through our partnership, we are extending the benefits of Salesforce solutions more widely across the enterprise, and helping organizations foster growth, innovation and improve their competitive advantage. Consider the following: • Teamed with a global specialist in energy management to design, implement and deploy a unique salesforce.com CRM solution for more than 25,000 users in more than 100 countries within 20 months. • Helped a European not-for-profit foundation automate its assessment methodology for gender equality in the workplace. Harnessing the power of cloud computing and the Salesforce Heroku platform-as-a-service (PaaS), we delivered an interactive Web application at about half the cost of a traditional solution, with minimal ongoing hosting and run costs. • Enabled a large global pharmaceutical company to achieve high performance through a new cloud-based call center leveraging the Salesforce Service Cloud platform. The solution has allowed the client to reduce costs, increase efficiencies, and improve its ability to respond to its customers’ needs using data from the call center. • Helped a global telecommunications provider apply social media tools to engage employees, harness innovation and enhance productivity. The Salesforce Chatter platform is enabling employees around the world to collaborate to solve problems, share resources and documentation, and pursue opportunities more quickly than ever before. • Worked with a high-tech organization to transform the way its pre-sales organization shared information and used internal services to improve effectiveness. By leveraging Service Cloud and Chatter to support organizational and business process changes, the client has improved the productivity of the pre-sales systems engineers and service teams, has enhanced overall collaboration and best-practice sharing across multiple organizations, and is well-positioned to scale for future growth. • Helped a large retailer reinvent its customer service capabilities by implementing the Salesforce Service Cloud® to create the flexibility to keep up with the demands of its customer base and provide a stronger customer and agent experience. • Helped a global leader in unified communications undergo a sales transformation via a Salesforce® implementation that launched a new, unified and more agile sales platform featuring streamlined sales processes and a 360 degree view of customers and allies, thus providing stronger, more accurate data for customer service and sales opportunities. • Worked with a leading vision provider to millions worldwide to develop a global customer view across disparate lines of business while cultivating rapid organizational change and greater cross-line-of-business collaboration. This multi-phase global Saleforce CRM deployment helped the client drive measurable improvements by streamlining sales, services, and operations processes across the organization. Accenture’s SaaS methodology and experience operationalizing Salesforce from an organizational and enterprise-wide perspective proved particularly valuable to the insurer, which had historically operated in a very business-unit focused manner. Together, Accenture and salesforce.com offer a broad set of cloud and industry solutions that help companies connect with their customers, business partners and employees in entirely new ways to drive revenues, loyalty and higher levels of performance. Let us help you build the enterprise cloud computing capabilities that will enable you to give your customers, employees and business partners the experiences they demand and deserve.
  • 8. Salesforce, Force.com, Sales Cloud, Service Cloud, Chatter, Data.com, Heroku and others are trademarks of salesforce.com, inc. and are used here with permission. Copyright © 2014 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. About Accenture Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com. About salesforce.com Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com. Contact To find out how Accenture can help you use Salesforce solutions to create a non-stop business and enable high performance, please contact: Saideep Raj Global Managing Director SaaS and Emerging Platforms, Accenture saideep.raj@accenture.com Rebecca Garlotte Global Alliance Lead, Accenture rebecca.garlotte@accenture.com Guy Taylor Vice President, Global Alliances, salesforce.com gtaylor@salesforce.com mc734