The document discusses strategies for telecommunications companies to optimize connectivity operations called the "Connectivity Optimizer" play. It describes embracing technologies like AI, analytics, cloud, and digital tools to become more efficient and effective. This would transform operations to address cost pressures and create conditions for innovation. A deeper dive into the Connectivity Optimizer play and other value plays can be found at the listed website.

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Connectivity
Optimizer
CSP future value play
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Cloud
AI
Big Data
B2C,
B2B2C
B2B,
B2B2B
SMB
In-house
Ecosystem
Powered
X- Industry
Core Telco
The value plays
Structural
Separator
SMB
Activator
X-Industry
Orchestrator
Connected
Consumer Platform
Connectivity
Optimizer
Cost optimization
and digitization
to unlock capital
to invest in growth
& new business
foundation

3. TheConnectivity Optimizer
Transform operations to address bottom line pressures and
create the conditions for innovation. Embrace new
technologies to become more effective and efficient: from AI,
Analytics and Cloud, to Frictionless Services, adopting a zero-
based mindset and developing Digital Factories.
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The why The what The how
While connectivity continues to
make up a significant share of
revenue, its growth is
stagnating.
Consumer Mobile and fixed-line
connectivity services growth
continues to be challenged.
B2B segment has also seen
muted connectivity growth
relative to digital services
Meanwhile operational costs
continue to remain high and
impending 5G capex will further
complicate the situation.
Making the Telco lean &
intelligent with a move
towards Connectivity
Optimizer.
This implies optimizing the
front office, with a digital-First
approach and making the back
office efficient with
automation, elastic workforce
and optimized processes.
These will be supported by an
Intelligent Network and Open
and Decoupled Platform
infrastructure.
An intelligent and lean telco is
powered by new technologies
and supported by new ways
of working.
New Tech, led by Data & AI,
Intelligent BSS & OSS and an
overall Cloud First approach
powers the “Intelligent Telco”.
This is underpinned by an
operating model with new
ways of working and new ways
of organizing (Digital factories,
Automation CoE etc.)
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While the majority of
CSP revenue still comes
from core connectivity,
new access technologies
are creating new
pathways to growth.
Even though CSPs are rightly shifting towards digital
and non-core services due to stagnating growth, core
connectivity still accounts for most revenue. But an
opportunity exists beyond commoditized connectivity
– to expand the horizon of connectivity to venture into
cloud, SDN/ NFV and edge computing.
THE OPPORTUNITY
Optimizing the CSP’s core
revenues cane be done
leveraging new technologies
Cloud
A virtual ecosystem across the entire
business, drives efficiency and
effectiveness
Smart Back Office
Simplifies and automates new and
existing processes + encourages agility
and scalability for faster deployments
AI & Data
Helps break down silos, boosts the
effectiveness of both customer and
enterprise operations
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6. Thank you
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