DETAILED OVERVIEW – MAY 2014 
© 2013 PSC Group, LLC
© 2013 PSC Group, LLC 
Contents 
• About PSC 
• THE PSC Experience 
• PSC Industry Experience 
• PSC Platform Experience 
• PSC Foundational Solutions 
• PSC Modernization Solutions 
• PSC Business Solutions 
10/7/2014 2
IT’S ALL IN THE WAY WE LISTEN 
© 2013 PSC Group, LLC 
About PSC 
3
© 2013 PSC Group, LLC 
About PSC 
WHO WE ARE 
• PSC Group is a Business and Technology Solutions Consulting 
organization 
• Founded in 1990, we have served hundreds of clients over the past 
25 years – ranging from start up organizations to some of the 
largest firms in the world 
• Due to our wide range of industry experience, knowledge of 
multiple technologies and our business solution focus, PSC serves 
our clients with a wide range of services 
• Our Mission: To deliver outstanding solutions to our clients with a 
first class experience incorporating honesty, integrity and teamwork 
into everything we do. 
10/7/2014 4
© 2013 PSC Group, LLC 
About PSC 
FACTS AND FIGURES 
• 120 Full Time Employees 
• Headquartered in Schaumburg, IL with additional 
offices in Chicago and Overland Park, KS 
• Named “Chicago’s 101 Best and Brightest Companies 
to Work For” for last three years 
• Named to Inc. 500/5000 Fastest Growing Companies 
in 2013 and 2014 
• Steady, Conservative Growth Record - averaging 
about 20% per year since 2010. 
• Modern Office space is suitable to house full client 
teams if necessary 
PSC was founded 
in 1990 by 
Andrew Lauter 
and Bruce Bellak 
10/7/2014 5
PSC respects the virtuous circle of the People – Solution - 
Client ecosystem. 
By carefully selecting clients that value technology and 
by choosing interesting and challenging projects we are able 
to attract top talent. Our clients love our people, which drives 
more projects. Innovative and impactful projects attract more 
top talent. We call this the PSC ecosystem because each part's 
success depends on the others. 
© 2013 PSC Group, LLC 
About PSC 
THE PSC ECOSYSTEM 
At PSC, we create business solutions. We do it to help our clients achieve their long-term 
objectives, tap the power of technology, and build results at the bottom line. In 
other words, what we work to achieve is impact - true and lasting. Accomplishing 
these things has a great deal to do with the way we listen - a talent that, in turn, has a 
great deal to do with our culture and qualities that stand behind it. 
10/7/2014 6
Solutions: PSC is known for developing world-class solutions for our 
clients. We strive to select clients who's investment in technology 
allows us to explore their business needs and help them determine 
how we can help them. We are technology diverse. Our solutions 
are custom and innovative. This keeps our consultants engaged and 
our clients a step ahead of their competition. 
Clients: At PSC, we develop lasting relationships with our clients. 
We appreciate clients that are looking to utilize their technologies 
as an investment in the success of their business. This allows us to 
get to know them as an extension of their business and develop 
innovative solutions that our consultants love working on. Great 
clients with interesting projects help PSC to attract exceptional 
talent. 
© 2013 PSC Group, LLC 
About PSC 
THE PSC ECOSYSTEM 
• People: At PSC, you will work with high caliber individuals who are not only smart, 
but incredibly talented and driven as well. Individuals who are looking to make a 
difference with the work they do . Our people help to provide our clients with the 
best possible consulting experience, and set us apart from the competition. 
10/7/2014 7
SUCCESSFUL SOLUTIONS BUILT ON GREAT EXPERIENCE 
PSC BUSINESS SOLUTIONS 
PSC MODERNIZATION SOLUTIONS 
PSC FOUNDATIONAL SOLUTIONS 
PSC PLATFORM EXPERIENCE 
© 2013 PSC Group, LLC 
About PSC 
All that we do is 
built upon the 
foundation of 
The PSC 
Experience 
PSC INDUSTRY EXPERIENCE 
THE PSC EXPERIENCE 
10/7/2014 8
PSC Group – Solutions built on Experience 
CRM PORTAL 
ARAS IBM MICROSOFT OPEN SOURCE SALESFORCE PSC 
© 2013 PSC Group, LLC 
PLATFORM EXPERIENCE 
9 
Its ALL in the way 
we LISTEN 
PSC Consultants are 
DIFFERENCE 
MAKERS 
PASSIONATE about 
our client’s success 
HONEST 
Conversations 
Keeping PROMISES 
THE PSC 
EXPERIENCE 
LOGISTICS 
FINANCIAL 
SERVICES 
PROFESSIONAL 
SERVICES 
DISTRIBUTION MARKETING MANUFACTURING 
HEALTHCARE 
CONSUMER 
PRODUCTS 
FOOD & 
BEVERAGE 
CONSTRUCTION EDUCATION INSURANCE 
PSC 
INDUSTRY EXPERIENCE 
BUSINESS & IT 
STRATEGY 
ARCHITECTURE 
APPLICATION 
DEVELOPMENT 
SYSTEMS 
INTEGRATION 
STRATEGIC 
INFRASTRUCTURE 
PSC 
FOUNDATIONAL 
SOLUTIONS 
MOBILE 
ARCHITECTURE MODERNIZATION 
PSC 
MODERNIZATION 
SOLUTIONS 
SOCIAL CLOUD 
APPLICATION MODERNIZATION 
DOCUMENT 
MANAGEMENT 
PUBLIC WEB 
DASHBOARDS & 
ANALYTICS 
eCOMMERCE 
COLLABORATION WORKFLOW MESSAGING 
USER EXPERIENCE 
DESIGN 
CONTENT 
MANAGEMENT 
PRODUCT LIFE 
CYCLE MGMT 
PSC 
BUSINESS SOLUTIONS
THE PSC EXPERIENCE 
© 2013 PSC Group, LLC 
10
THE PSC EXPERIENCE 
• Our goal in every engagement, is to build deep and 
long lasting relationships with our clients 
• We accomplish this by working hard to delight our 
clients and provide them with an exceptional 
consulting experience – what we call The PSC 
Experience 
• The PSC Experience is based on five core principals 
• Its ALL in the way we LISTEN 
• PSC Consultants are DIFFERENCE MAKERS 
• We are PASSIONATE about our client’s success 
• We believe in HONEST conversations 
• We KEEP our PROMISES 
10/7/2014 11 
© 2013 PSC Group, LLC 
Find a Client 
Testimonial to 
put here
THE PSC EXPERIENCE 
ITS ALL IN THE WAY WE LISTEN 
THE PSC Experience all begins with the way we listen. 
The way we listen is more than sitting quietly and letting our client finish what they 
are saying. It is more complex than parroting back what a client has said and calling 
it “active listening”. 
We listen to our clients like we want our friends to listen to us. Patiently and 
supportive to be sure, but also probing, empathizing and with an intention of 
wanting all the details so that the best advice can be offered to you. 
We understand that developing business relationships that are trustful and long-lasting 
require listening and reflecting. By asking the extra question, and allowing 
our clients the time to think and answer fully, we are able to step back and discover 
where we can best fit in. 
We listen for feedback, needs, pains and successes throughout our relationship 
with a client. 
10/7/2014 12 
© 2013 PSC Group, LLC
THE PSC EXPERIENCE 
PSC CONSULTANTS ARE DIFFERENCE MAKERS 
• Our value proposition is that we have very smart and talented consultants that 
are also very gifted programmers and business analysts. Our people can knock 
out projects independently or in teams. 
• Our consultants average over 18 years of experience and over 10 year of 
consulting experience. Because we maintain a high bar when it comes to hiring 
and invest in developing our people, PSC Consultants are impactful difference 
makers for our clients. 
• a PSC consultant does not need as much direction - more time for you 
• a PSC consultant is more productive than several other resources - less expensive 
• a PSC consultant makes those around him/her more productive - a force multiplier 
• a PSC consultant brings experience to the job - we avoid problems 
• a PSC consultant solves problems - we overcome obstacles 
• a PSC consultant knows the objective -we stay focused on the real problem 
• a PSC consultant gets results - that's what we all want 
10/7/2014 13 
© 2013 PSC Group, LLC
THE PSC EXPERIENCE 
At PSC we believe in our clients. We are eager to see them succeed 
and thankful for the opportunities we have to help that success. The 
biggest compliment we can receive from a client is "PSC Cares". 
Our clients can rely on PSC to be fully engaged, passionate about 
their business, and ready to go the extra mile to deliver results. 
10/7/2014 14 
© 2013 PSC Group, LLC 
Find a Client 
Testimonial to 
put here 
PASSIONATE ABOUT OUR CLIENT’S SUCCESS
THE PSC EXPERIENCE 
"There are things that are bad to hear but good to know" 
We believe in honest conversations. We are upfront with our clients 
about everything - project status, budget expectations, change 
management and challenges. 
10/7/2014 15 
© 2013 PSC Group, LLC 
Find a Client 
Testimonial to 
put here 
HONEST CONVERSATIONS
THE PSC EXPERIENCE 
KEEPING PROMISES 
• We have three primary constituents: Our People, Our Clients and our 
© 2013 PSC Group, LLC 
Prospects. 
• We make five key promises to those constituents. Everything we do is focused 
on keeping these promises – 
• Our promise to our CLIENTS is that we will provide world class talent. We must attract, develop 
and retain the best people. 
• Our promise to our PEOPLE is that we will provide interesting and challenging projects. We must 
have a firm grasp on new trends and technologies 
• Our promise to our CLIENTS and PROPECTS is the delivery of outstanding solutions with a first-class 
experience. Every Project. Every Meeting. Every Day. Every Time. 
• Our promise to our PROSPECTS is that we will provide an exceptional experience. Consistently 
keeping our promises creates trusted partnerships and long-term clients. 
• Our promise to our CLIENTS is that we will continually earn their trust with excellent advice, 
world class people and exceptional experiences. 
10/7/2014 16

About psc the psc experience - may 2014

  • 1.
    DETAILED OVERVIEW –MAY 2014 © 2013 PSC Group, LLC
  • 2.
    © 2013 PSCGroup, LLC Contents • About PSC • THE PSC Experience • PSC Industry Experience • PSC Platform Experience • PSC Foundational Solutions • PSC Modernization Solutions • PSC Business Solutions 10/7/2014 2
  • 3.
    IT’S ALL INTHE WAY WE LISTEN © 2013 PSC Group, LLC About PSC 3
  • 4.
    © 2013 PSCGroup, LLC About PSC WHO WE ARE • PSC Group is a Business and Technology Solutions Consulting organization • Founded in 1990, we have served hundreds of clients over the past 25 years – ranging from start up organizations to some of the largest firms in the world • Due to our wide range of industry experience, knowledge of multiple technologies and our business solution focus, PSC serves our clients with a wide range of services • Our Mission: To deliver outstanding solutions to our clients with a first class experience incorporating honesty, integrity and teamwork into everything we do. 10/7/2014 4
  • 5.
    © 2013 PSCGroup, LLC About PSC FACTS AND FIGURES • 120 Full Time Employees • Headquartered in Schaumburg, IL with additional offices in Chicago and Overland Park, KS • Named “Chicago’s 101 Best and Brightest Companies to Work For” for last three years • Named to Inc. 500/5000 Fastest Growing Companies in 2013 and 2014 • Steady, Conservative Growth Record - averaging about 20% per year since 2010. • Modern Office space is suitable to house full client teams if necessary PSC was founded in 1990 by Andrew Lauter and Bruce Bellak 10/7/2014 5
  • 6.
    PSC respects thevirtuous circle of the People – Solution - Client ecosystem. By carefully selecting clients that value technology and by choosing interesting and challenging projects we are able to attract top talent. Our clients love our people, which drives more projects. Innovative and impactful projects attract more top talent. We call this the PSC ecosystem because each part's success depends on the others. © 2013 PSC Group, LLC About PSC THE PSC ECOSYSTEM At PSC, we create business solutions. We do it to help our clients achieve their long-term objectives, tap the power of technology, and build results at the bottom line. In other words, what we work to achieve is impact - true and lasting. Accomplishing these things has a great deal to do with the way we listen - a talent that, in turn, has a great deal to do with our culture and qualities that stand behind it. 10/7/2014 6
  • 7.
    Solutions: PSC isknown for developing world-class solutions for our clients. We strive to select clients who's investment in technology allows us to explore their business needs and help them determine how we can help them. We are technology diverse. Our solutions are custom and innovative. This keeps our consultants engaged and our clients a step ahead of their competition. Clients: At PSC, we develop lasting relationships with our clients. We appreciate clients that are looking to utilize their technologies as an investment in the success of their business. This allows us to get to know them as an extension of their business and develop innovative solutions that our consultants love working on. Great clients with interesting projects help PSC to attract exceptional talent. © 2013 PSC Group, LLC About PSC THE PSC ECOSYSTEM • People: At PSC, you will work with high caliber individuals who are not only smart, but incredibly talented and driven as well. Individuals who are looking to make a difference with the work they do . Our people help to provide our clients with the best possible consulting experience, and set us apart from the competition. 10/7/2014 7
  • 8.
    SUCCESSFUL SOLUTIONS BUILTON GREAT EXPERIENCE PSC BUSINESS SOLUTIONS PSC MODERNIZATION SOLUTIONS PSC FOUNDATIONAL SOLUTIONS PSC PLATFORM EXPERIENCE © 2013 PSC Group, LLC About PSC All that we do is built upon the foundation of The PSC Experience PSC INDUSTRY EXPERIENCE THE PSC EXPERIENCE 10/7/2014 8
  • 9.
    PSC Group –Solutions built on Experience CRM PORTAL ARAS IBM MICROSOFT OPEN SOURCE SALESFORCE PSC © 2013 PSC Group, LLC PLATFORM EXPERIENCE 9 Its ALL in the way we LISTEN PSC Consultants are DIFFERENCE MAKERS PASSIONATE about our client’s success HONEST Conversations Keeping PROMISES THE PSC EXPERIENCE LOGISTICS FINANCIAL SERVICES PROFESSIONAL SERVICES DISTRIBUTION MARKETING MANUFACTURING HEALTHCARE CONSUMER PRODUCTS FOOD & BEVERAGE CONSTRUCTION EDUCATION INSURANCE PSC INDUSTRY EXPERIENCE BUSINESS & IT STRATEGY ARCHITECTURE APPLICATION DEVELOPMENT SYSTEMS INTEGRATION STRATEGIC INFRASTRUCTURE PSC FOUNDATIONAL SOLUTIONS MOBILE ARCHITECTURE MODERNIZATION PSC MODERNIZATION SOLUTIONS SOCIAL CLOUD APPLICATION MODERNIZATION DOCUMENT MANAGEMENT PUBLIC WEB DASHBOARDS & ANALYTICS eCOMMERCE COLLABORATION WORKFLOW MESSAGING USER EXPERIENCE DESIGN CONTENT MANAGEMENT PRODUCT LIFE CYCLE MGMT PSC BUSINESS SOLUTIONS
  • 10.
    THE PSC EXPERIENCE © 2013 PSC Group, LLC 10
  • 11.
    THE PSC EXPERIENCE • Our goal in every engagement, is to build deep and long lasting relationships with our clients • We accomplish this by working hard to delight our clients and provide them with an exceptional consulting experience – what we call The PSC Experience • The PSC Experience is based on five core principals • Its ALL in the way we LISTEN • PSC Consultants are DIFFERENCE MAKERS • We are PASSIONATE about our client’s success • We believe in HONEST conversations • We KEEP our PROMISES 10/7/2014 11 © 2013 PSC Group, LLC Find a Client Testimonial to put here
  • 12.
    THE PSC EXPERIENCE ITS ALL IN THE WAY WE LISTEN THE PSC Experience all begins with the way we listen. The way we listen is more than sitting quietly and letting our client finish what they are saying. It is more complex than parroting back what a client has said and calling it “active listening”. We listen to our clients like we want our friends to listen to us. Patiently and supportive to be sure, but also probing, empathizing and with an intention of wanting all the details so that the best advice can be offered to you. We understand that developing business relationships that are trustful and long-lasting require listening and reflecting. By asking the extra question, and allowing our clients the time to think and answer fully, we are able to step back and discover where we can best fit in. We listen for feedback, needs, pains and successes throughout our relationship with a client. 10/7/2014 12 © 2013 PSC Group, LLC
  • 13.
    THE PSC EXPERIENCE PSC CONSULTANTS ARE DIFFERENCE MAKERS • Our value proposition is that we have very smart and talented consultants that are also very gifted programmers and business analysts. Our people can knock out projects independently or in teams. • Our consultants average over 18 years of experience and over 10 year of consulting experience. Because we maintain a high bar when it comes to hiring and invest in developing our people, PSC Consultants are impactful difference makers for our clients. • a PSC consultant does not need as much direction - more time for you • a PSC consultant is more productive than several other resources - less expensive • a PSC consultant makes those around him/her more productive - a force multiplier • a PSC consultant brings experience to the job - we avoid problems • a PSC consultant solves problems - we overcome obstacles • a PSC consultant knows the objective -we stay focused on the real problem • a PSC consultant gets results - that's what we all want 10/7/2014 13 © 2013 PSC Group, LLC
  • 14.
    THE PSC EXPERIENCE At PSC we believe in our clients. We are eager to see them succeed and thankful for the opportunities we have to help that success. The biggest compliment we can receive from a client is "PSC Cares". Our clients can rely on PSC to be fully engaged, passionate about their business, and ready to go the extra mile to deliver results. 10/7/2014 14 © 2013 PSC Group, LLC Find a Client Testimonial to put here PASSIONATE ABOUT OUR CLIENT’S SUCCESS
  • 15.
    THE PSC EXPERIENCE "There are things that are bad to hear but good to know" We believe in honest conversations. We are upfront with our clients about everything - project status, budget expectations, change management and challenges. 10/7/2014 15 © 2013 PSC Group, LLC Find a Client Testimonial to put here HONEST CONVERSATIONS
  • 16.
    THE PSC EXPERIENCE KEEPING PROMISES • We have three primary constituents: Our People, Our Clients and our © 2013 PSC Group, LLC Prospects. • We make five key promises to those constituents. Everything we do is focused on keeping these promises – • Our promise to our CLIENTS is that we will provide world class talent. We must attract, develop and retain the best people. • Our promise to our PEOPLE is that we will provide interesting and challenging projects. We must have a firm grasp on new trends and technologies • Our promise to our CLIENTS and PROPECTS is the delivery of outstanding solutions with a first-class experience. Every Project. Every Meeting. Every Day. Every Time. • Our promise to our PROSPECTS is that we will provide an exceptional experience. Consistently keeping our promises creates trusted partnerships and long-term clients. • Our promise to our CLIENTS is that we will continually earn their trust with excellent advice, world class people and exceptional experiences. 10/7/2014 16