WHOSE JOB IS IT ANYWAY?
GETTING THE BALANCE RIGHT
BETWEEN GOVERNING AND
MANAGING
SPEAKERS
ROS OAKLEY, ASSOCIATION OF
CHAIRS
GARETH MITCHELL, MAF UK
DAVID BLOOMFIELD, NMC
MARIA AGUILAR, HR
SERVICES PARTNERSHIP
Drinks sponsors:
Lead sponsor:
Co sponsor:
Media partner:
Digital partner:
Ros Oakley
Executive Director
Association of Chairs
Getting the balance right between
governing & managing
Gareth Mitchell
Chair, MAF UK
Drawing, Crossing & Blurring the Line
gareth.mitchell@maf-uk.org
HELLO
• Dr David Bloomfield, CEO National Migraine Centre
• Speaking as an individual not representing NMC
GOVERNANCE?
Corporate governance is the system by which businesses are directed and
controlled - Cadbury Report, UK
Governance is a word used to describe the ways that organisations ensure
they run themselves efficiently and effectively. It also describes the ways
organisations are open and accountable to the people they serve for the work
they do - an NHS definition
Governance is a term used to describe the trustees’ role in: the long term
direction of the charity, including its objectives or purposes - a charity
definition
SIZE IS KEY
t/o 97% charities < £1m
In many Charities,
• There are no ‘staff’ only volunteers and these may include trustees / directors
• Number of trustees / directors ≥ staff
LIFE IS NOT STRAIGHTFORWARD………
When does governance that may include light touch mentoring
and or coaching become
a) suggestive ‘covert’ management?
b) overt management?
RISK: TRUSTEE MGT. vs. GOVERNANCE
Size of charity
Capability of
management
Low risk of trustees straying into mgt.
High risk of trustees straying into mgt. Moderate risk
Moderate risk
COPING WITH TRANSIENT STRESS
Size of charity
Capability of
management
Governance
Mentoring & Coaching?
Very Light Touch Management: with care???
Governance
Governance
TRUSTEE TYPES
1. The Gem: what we all aspire to be: diligent, constructive,
responsive, insightful, helpful, positive and hands off
2. Most of us are striving to be a gem.
3. The Trophy: the disillusioned unresponsive following their own
agenda or with no agenda.
PEOPLE & PROCESS
PEOPLE
• Culture must be right
• Passion? Yes, but controlled. A
medical doctor cannot become
involved with every patient
• Unreasonable: progress occurs when
people break the mould – but you
can’t continually break every mould –
this is the route to anarchy – and
there are ways to break the mould!
PROCESS
• Required to recruit, induct and train
trustees.
• In utopia - CPD programmes but who
has the time?
• Board process
• Papers out on time
• No surprises – honesty & transparency
• CEO & Chair relationship
CHEMISTRY
• If you don’t respect and trust your colleagues there is a problem ……………
• Liking colleagues helps immensely ………..
• You must buy into a common culture
• It is the role of the CEO and Chair to set and change a culture
• Cultural change is one of the most difficult processes to deliver
• Staff and boards can become stuck and not appreciate the need to change
• The new broom can sometimes wish to initiate unnecessary change and or
attempt to deliver necessary change inappropriately
A6: Whose job is it anyway?
Maria Aguilar MA FCIPD
CEO
Chair
Board
Relationship
governed by
Charity
Commission
Governance
Code
Internal
policies
Contract
and Job
description
Internal
practice
What do these mean?
‘Strategic’
‘Oversight’
‘Governance’
Do I trust you?
Ensuring
clarity
Scheme of
delegation
Regular
dialogue
Audit
Committee
or function
CEOs are
employees
Scheme of delegation
Delegated matter Reserved by Board Delegated to CEO
Strategy Develop strategy having listened to Leadership
Team views
Develop business plans to deliver strategy
Annual accounts Approve accounts
Select auditors
Ensure accounts prepared
Manage relationship
People Approve the following policies
Settlements above £……..
Appointment of CEO, and Fin Director
Ensure policies reviewed by experts
Settlements up to £…….
Appointment of all other staff
Thank you for listening
Maria Aguilar
The HR Services Partnership
DISCUSSION
Resources for Chairs
associationofchairs.org.uk
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Whose job is it anyway? Getting the balance right between governing and managing

  • 1.
    WHOSE JOB ISIT ANYWAY? GETTING THE BALANCE RIGHT BETWEEN GOVERNING AND MANAGING SPEAKERS ROS OAKLEY, ASSOCIATION OF CHAIRS GARETH MITCHELL, MAF UK DAVID BLOOMFIELD, NMC MARIA AGUILAR, HR SERVICES PARTNERSHIP Drinks sponsors: Lead sponsor: Co sponsor: Media partner: Digital partner:
  • 2.
  • 3.
    Getting the balanceright between governing & managing Gareth Mitchell Chair, MAF UK
  • 4.
    Drawing, Crossing &Blurring the Line
  • 8.
  • 9.
    HELLO • Dr DavidBloomfield, CEO National Migraine Centre • Speaking as an individual not representing NMC
  • 10.
    GOVERNANCE? Corporate governance isthe system by which businesses are directed and controlled - Cadbury Report, UK Governance is a word used to describe the ways that organisations ensure they run themselves efficiently and effectively. It also describes the ways organisations are open and accountable to the people they serve for the work they do - an NHS definition Governance is a term used to describe the trustees’ role in: the long term direction of the charity, including its objectives or purposes - a charity definition
  • 11.
    SIZE IS KEY t/o97% charities < £1m In many Charities, • There are no ‘staff’ only volunteers and these may include trustees / directors • Number of trustees / directors ≥ staff
  • 12.
    LIFE IS NOTSTRAIGHTFORWARD……… When does governance that may include light touch mentoring and or coaching become a) suggestive ‘covert’ management? b) overt management?
  • 13.
    RISK: TRUSTEE MGT.vs. GOVERNANCE Size of charity Capability of management Low risk of trustees straying into mgt. High risk of trustees straying into mgt. Moderate risk Moderate risk
  • 14.
    COPING WITH TRANSIENTSTRESS Size of charity Capability of management Governance Mentoring & Coaching? Very Light Touch Management: with care??? Governance Governance
  • 15.
    TRUSTEE TYPES 1. TheGem: what we all aspire to be: diligent, constructive, responsive, insightful, helpful, positive and hands off 2. Most of us are striving to be a gem. 3. The Trophy: the disillusioned unresponsive following their own agenda or with no agenda.
  • 16.
    PEOPLE & PROCESS PEOPLE •Culture must be right • Passion? Yes, but controlled. A medical doctor cannot become involved with every patient • Unreasonable: progress occurs when people break the mould – but you can’t continually break every mould – this is the route to anarchy – and there are ways to break the mould! PROCESS • Required to recruit, induct and train trustees. • In utopia - CPD programmes but who has the time? • Board process • Papers out on time • No surprises – honesty & transparency • CEO & Chair relationship
  • 17.
    CHEMISTRY • If youdon’t respect and trust your colleagues there is a problem …………… • Liking colleagues helps immensely ……….. • You must buy into a common culture • It is the role of the CEO and Chair to set and change a culture • Cultural change is one of the most difficult processes to deliver • Staff and boards can become stuck and not appreciate the need to change • The new broom can sometimes wish to initiate unnecessary change and or attempt to deliver necessary change inappropriately
  • 18.
    A6: Whose jobis it anyway? Maria Aguilar MA FCIPD
  • 19.
  • 20.
  • 21.
    What do thesemean? ‘Strategic’ ‘Oversight’ ‘Governance’
  • 24.
  • 25.
  • 26.
    Scheme of delegation Delegatedmatter Reserved by Board Delegated to CEO Strategy Develop strategy having listened to Leadership Team views Develop business plans to deliver strategy Annual accounts Approve accounts Select auditors Ensure accounts prepared Manage relationship People Approve the following policies Settlements above £…….. Appointment of CEO, and Fin Director Ensure policies reviewed by experts Settlements up to £……. Appointment of all other staff
  • 27.
    Thank you forlistening Maria Aguilar The HR Services Partnership
  • 28.
  • 29.
  • 30.
    Drinks sponsors: Lead sponsor: Cosponsor: Media partner: Digital partner:

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