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What Marketers can Learn from
Political Campaigns.
Smart Data not Big Data
Be smart about the data you have at your disposal
Don’t just collect data,
use it.
Dynamic profile
Mike Fisher
32 year old male
mikefisher@email.com
Facebook message • Tweet
Entrepreneur, coffee lover,
rock climber
id: 15 nb: @mikef
Mike Fisher signed up for local club 28 days ago
Mike Fisher wants to volunteer 28 days ago
Mike Fisher signed up for local club 28 days ago
Mike Fisher wants to volunteer 28 days ago
Mike Fisher’s history
Not big data, but smart data
top
5%
of a typical database reaches 470x
the number of people as your entire
database.
Find your Leaders
“We build the infrastructure for a world of creators by helping
leaders develop and organise thriving communities.”
92%
of consumers are more likely to act
based on a friend referral 

over any traditional marketing method.
4.7%
of a typical company’s customer base 

drives 100% of its word of mouth.
Give your leaders
the tools and authority to take
ownership.
Build a Community
Putting people first generates value
Websites, branding and a presence
are no longer enough.
The Ingredients of a community
Authentic Relationships + Organising online and off
( )
‘One size’ does not fit all
Hyper Personalisation
Spread ideas in a tailored, targeted
and localised way.
Four key lessons from
the political space:
Spend the time to understand your customer segments
and tailor your messaging and engagement to each
audience
Identify your key leaders (your 4.7%) and give them 

the tools, content and platforms to talk on your behalf
Don’t just build a brand and a product/
service. Build an authentic community
Don’t just collect big data, be smart
about the data you have and use it
Thank You
Toni Cowan-Brown
VP of European Business Development
@ToniCowanBrown

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A16z tech summit november 2015

  • 1. What Marketers can Learn from Political Campaigns.
  • 2. Smart Data not Big Data Be smart about the data you have at your disposal
  • 3. Don’t just collect data, use it.
  • 4. Dynamic profile Mike Fisher 32 year old male mikefisher@email.com Facebook message • Tweet Entrepreneur, coffee lover, rock climber id: 15 nb: @mikef Mike Fisher signed up for local club 28 days ago Mike Fisher wants to volunteer 28 days ago Mike Fisher signed up for local club 28 days ago Mike Fisher wants to volunteer 28 days ago Mike Fisher’s history Not big data, but smart data
  • 5. top 5% of a typical database reaches 470x the number of people as your entire database.
  • 6. Find your Leaders “We build the infrastructure for a world of creators by helping leaders develop and organise thriving communities.”
  • 7. 92% of consumers are more likely to act based on a friend referral 
 over any traditional marketing method.
  • 8. 4.7% of a typical company’s customer base 
 drives 100% of its word of mouth.
  • 9. Give your leaders the tools and authority to take ownership.
  • 10. Build a Community Putting people first generates value
  • 11. Websites, branding and a presence are no longer enough.
  • 12. The Ingredients of a community Authentic Relationships + Organising online and off ( )
  • 13. ‘One size’ does not fit all Hyper Personalisation
  • 14. Spread ideas in a tailored, targeted and localised way.
  • 15. Four key lessons from the political space: Spend the time to understand your customer segments and tailor your messaging and engagement to each audience Identify your key leaders (your 4.7%) and give them the tools, content and platforms to talk on your behalf Don’t just build a brand and a product/ service. Build an authentic community Don’t just collect big data, be smart about the data you have and use it
  • 16. Thank You Toni Cowan-Brown VP of European Business Development @ToniCowanBrown