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©PPS, Inc. All rights reserved 2014 
4A’s Webinar 
Delivered by Professional Partnering Solutions 
September 29, 2014 
You Could Be Practicing Discrimination: A Primer on No Urban Dictates
©PPS, Inc. All rights reserved 2014 
MODULE 1DEVELOPING THE FRAMEWORK 
Section One:Defining Diversity 
Section Two:Evolution of Diversity in Advertising and Media 
Section Three:What Diversity Means in Today’s Marketplace? 
Section Four:Multicultural Targeting and Buying Power 
Section Five:Supplier Diversity and Responding to Client Requests 
Section Six:Impact to Marketing and Media Agencies 
MODULE 2POLICY & COMPLIANCE 
Section Seven:Addressing “No-Urban Dictates” Requests 
Section Eight:Non-Discrimination Policy Review 
Section Nine:Vendor Complaint Review Process 
Section Ten: Building Vendor Relationships 
MODULE 3SUCCESSFUL INTEGRATION 
Section Eleven:Training Review and Wrap-Up 
Contact: Mark Prince mark.prince@professionalps.com512-588-0544 
Diversity in Media –Full Training Program 
2
©PPS, Inc. All rights reserved 2014 
History and legacy of “no-urban”dictatesin advertising 
Factors behind the practice 
Coded language used to justify a “no-urban” dictate 
The economic impact upon minority targeted and owned outlets 
Tools and tips to address “no-urban” dictates 
Industry efforts to combat vendor discrimination 
“No Urban” Dictates Training Objectives 
3
©PPS, Inc. All rights reserved 2014 
4 
Urban in media describes radio station formats 
Urban (All Genres), Urban AC, Latin/Hispanic/Spanish, Mexican/Tejano/Ranchera 
Urban is also: 
Mindset 
Attitude 
Fashion 
Music 
Location
©PPS, Inc. All rights reserved 2014 
Addressing “No Urban Dictates” Requests 
5 
No urban dictates are directives from advertisers and/or their agencies instructing them not to include ethnic, urban or Spanish language outlets in their media buys 
More industry awareness has not stopped the practice 
A client request of this nature may seem innocent but “No Urban Dictates” are discriminatory
©PPS, Inc. All rights reserved 2014 
6 
Addressing “No Urban Dictates” Requests FCC Non-Discriminatory Action
©PPS, Inc. All rights reserved 2014 
Addressing “No Urban Dictates” Requests 
7 
Minority Media Telecommunications Council (MMTC) is a national, non-profit organization and a leading advocate for minority participation in the communications industry 
Legal practice represents 80 national organizations in proceedings before the FCC, federal court of appeals and U.S. Supreme Court 
They estimate $200 million in lost revenues on annual basis for African-American and Hispanic targeted and owned broadcasters
©PPS, Inc. All rights reserved 2014 
What Drives “No Urban Dictates” 
Stereotypes 
Knowledge Gaps 
Assumptions 
Fear 8
©PPS, Inc. All rights reserved 2014 
“No Urban Dictates” Requests 9 
LOST IN TRANSLATION 
Buyer: We’re out of budget 
Vendor: We see spending in general market 
Buyer: We used this medium before and it didn’t work 
Vendor: So our audience does not drive results 
Buyer: There is no money 
in your market 
Vendor: Minorities can’t afford your products 
Buyer: We’re not looking for that kind of audience 
Vendor:You don’t target minorities
©PPS, Inc. All rights reserved 2014 
Building Vendor Relationships
©PPS, Inc. All rights reserved 2014 
The Client Call 
11
©PPS, Inc. All rights reserved 2014 
Face-to-face meeting between client and buyer 
Client is launching a high-end apparel item 
Primary target area will in the Southeast 
Listen for coded language 
How would you have handled the situation? 
What could the buyer have done differently? 
Scenario Details 
12
©PPS, Inc. All rights reserved 2014 
13 
“No combos or urban formats” 
Enters…Rev. Jesse Jackson of Rainbow Push 
**Source Target Market News (2009) 
In 2009, BMW’s ad agency Palisades Media Group asked radio stations in Boston, Houston, Baltimore and Washington, DC for proposed pricing for BMW’s Mini Cooper ads. It issued a condition:
©PPS, Inc. All rights reserved 2014 
Do not engage in the practice 
–Give fair consideration to all vendors 
Avoid making assumptions 
–Personal experience and perceptions can improperly taint views of an audience’s value 
Challenge the request 
–Engage your manager and have the internal or client discussion 
–Highlight the dangers of this practice 
Escalate to upper management 
–If you feel like the situation will endanger the agency and/or client brand, sound the alarm 
Document 
–Keep all correspondence 
Tips 
Addressing “No Urban” Dictates 
14
©PPS, Inc. All rights reserved 2014 
Vendor Communication Flow 
15 
Vendors Consumers 
Client 
Agency
©PPS, Inc. All rights reserved 2014 
16 
4A’s Non-Discrimination Policy
17 
A “no urban dictate” can be viewed as a discriminatory practice 
Missed opportunity for clients by being too narrow in their targeted audience 
Reputation hit to your agency and potential loss of business 
FCC requires that broadcasters to certify that their advertising agreements do not discriminate based on race or ethnicity in order to have licenses renewed 
Potential for special interest groups to picket the agency and client as well as boycotting the brand
©PPS, Inc. All rights reserved 2014 
Professional Partnering Solutions (PPS) 
www.professionalps.com 
Mark Prince, Partner, Vice President Media Services 
mark.prince@professionalps.com 
512.588.0544 
Calvin Fortenberry, Media Diversity Training Manager 
calvin.fortenberry@professionalps.com 
917.512.4385 
Contacts Us: 18
©PPS, Inc. All rights reserved 2014 
Questions 
19

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Diversity & Inclusion - A primer on no urban dictates

  • 1. ©PPS, Inc. All rights reserved 2014 4A’s Webinar Delivered by Professional Partnering Solutions September 29, 2014 You Could Be Practicing Discrimination: A Primer on No Urban Dictates
  • 2. ©PPS, Inc. All rights reserved 2014 MODULE 1DEVELOPING THE FRAMEWORK Section One:Defining Diversity Section Two:Evolution of Diversity in Advertising and Media Section Three:What Diversity Means in Today’s Marketplace? Section Four:Multicultural Targeting and Buying Power Section Five:Supplier Diversity and Responding to Client Requests Section Six:Impact to Marketing and Media Agencies MODULE 2POLICY & COMPLIANCE Section Seven:Addressing “No-Urban Dictates” Requests Section Eight:Non-Discrimination Policy Review Section Nine:Vendor Complaint Review Process Section Ten: Building Vendor Relationships MODULE 3SUCCESSFUL INTEGRATION Section Eleven:Training Review and Wrap-Up Contact: Mark Prince mark.prince@professionalps.com512-588-0544 Diversity in Media –Full Training Program 2
  • 3. ©PPS, Inc. All rights reserved 2014 History and legacy of “no-urban”dictatesin advertising Factors behind the practice Coded language used to justify a “no-urban” dictate The economic impact upon minority targeted and owned outlets Tools and tips to address “no-urban” dictates Industry efforts to combat vendor discrimination “No Urban” Dictates Training Objectives 3
  • 4. ©PPS, Inc. All rights reserved 2014 4 Urban in media describes radio station formats Urban (All Genres), Urban AC, Latin/Hispanic/Spanish, Mexican/Tejano/Ranchera Urban is also: Mindset Attitude Fashion Music Location
  • 5. ©PPS, Inc. All rights reserved 2014 Addressing “No Urban Dictates” Requests 5 No urban dictates are directives from advertisers and/or their agencies instructing them not to include ethnic, urban or Spanish language outlets in their media buys More industry awareness has not stopped the practice A client request of this nature may seem innocent but “No Urban Dictates” are discriminatory
  • 6. ©PPS, Inc. All rights reserved 2014 6 Addressing “No Urban Dictates” Requests FCC Non-Discriminatory Action
  • 7. ©PPS, Inc. All rights reserved 2014 Addressing “No Urban Dictates” Requests 7 Minority Media Telecommunications Council (MMTC) is a national, non-profit organization and a leading advocate for minority participation in the communications industry Legal practice represents 80 national organizations in proceedings before the FCC, federal court of appeals and U.S. Supreme Court They estimate $200 million in lost revenues on annual basis for African-American and Hispanic targeted and owned broadcasters
  • 8. ©PPS, Inc. All rights reserved 2014 What Drives “No Urban Dictates” Stereotypes Knowledge Gaps Assumptions Fear 8
  • 9. ©PPS, Inc. All rights reserved 2014 “No Urban Dictates” Requests 9 LOST IN TRANSLATION Buyer: We’re out of budget Vendor: We see spending in general market Buyer: We used this medium before and it didn’t work Vendor: So our audience does not drive results Buyer: There is no money in your market Vendor: Minorities can’t afford your products Buyer: We’re not looking for that kind of audience Vendor:You don’t target minorities
  • 10. ©PPS, Inc. All rights reserved 2014 Building Vendor Relationships
  • 11. ©PPS, Inc. All rights reserved 2014 The Client Call 11
  • 12. ©PPS, Inc. All rights reserved 2014 Face-to-face meeting between client and buyer Client is launching a high-end apparel item Primary target area will in the Southeast Listen for coded language How would you have handled the situation? What could the buyer have done differently? Scenario Details 12
  • 13. ©PPS, Inc. All rights reserved 2014 13 “No combos or urban formats” Enters…Rev. Jesse Jackson of Rainbow Push **Source Target Market News (2009) In 2009, BMW’s ad agency Palisades Media Group asked radio stations in Boston, Houston, Baltimore and Washington, DC for proposed pricing for BMW’s Mini Cooper ads. It issued a condition:
  • 14. ©PPS, Inc. All rights reserved 2014 Do not engage in the practice –Give fair consideration to all vendors Avoid making assumptions –Personal experience and perceptions can improperly taint views of an audience’s value Challenge the request –Engage your manager and have the internal or client discussion –Highlight the dangers of this practice Escalate to upper management –If you feel like the situation will endanger the agency and/or client brand, sound the alarm Document –Keep all correspondence Tips Addressing “No Urban” Dictates 14
  • 15. ©PPS, Inc. All rights reserved 2014 Vendor Communication Flow 15 Vendors Consumers Client Agency
  • 16. ©PPS, Inc. All rights reserved 2014 16 4A’s Non-Discrimination Policy
  • 17. 17 A “no urban dictate” can be viewed as a discriminatory practice Missed opportunity for clients by being too narrow in their targeted audience Reputation hit to your agency and potential loss of business FCC requires that broadcasters to certify that their advertising agreements do not discriminate based on race or ethnicity in order to have licenses renewed Potential for special interest groups to picket the agency and client as well as boycotting the brand
  • 18. ©PPS, Inc. All rights reserved 2014 Professional Partnering Solutions (PPS) www.professionalps.com Mark Prince, Partner, Vice President Media Services mark.prince@professionalps.com 512.588.0544 Calvin Fortenberry, Media Diversity Training Manager calvin.fortenberry@professionalps.com 917.512.4385 Contacts Us: 18
  • 19. ©PPS, Inc. All rights reserved 2014 Questions 19