Kumusta App is a tool that helps you maintain and increase customer satisfaction by having the information you need on hand, at the click of a button.

1. A New Mobile Application to revolutionize the
customer service industry in the Philippines
Due to the volume of competition in the commercial business world, Customer experience
is now more crucial than ever. Quality customer service and customer satisfaction are at the
very top of the list of factors that promote customer loyalty and for generating repeat
business.
Product Overview:
Kumusta App is a new android and tablet application developed by Paperless Trail Inc. It is
a tool that helps you maintain and increase customer satisfaction by having the
information you need on hand, at the click of a button.
The app allows customers to anonymously rate the services and service personnel at any
company or business at the click of a button. This is achieved with a basic and user friendly
rating system with 5 options: Very poor, poor, average, good, or excellent.
Direct feedback received from customers is vital for businesses to ensure that they are
providing the best service possible for their customers, and are going that extra mile to
impress and generate repeat business as well as increase new business.
The app is made to benefit all those involved. (From the customer, to the business owners,
managers, employees). Every business knows they need to do everything they can in order
to provide the best possible service for their customers. Doing this ensures improved
business operations, improved income, improved customer satisfaction, and increased
profitability.
The feedback from customers using the app will help businesses realize how to offer their
customers the best service and experience, and at the same time the business will get many
more customers, as well as many more happy customers.
With the Kumusta App this is all made possible, and the benefits to businesses, customers,
and employees are endless!
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