The document discusses adoption tools and techniques for SharePoint including training, marketing, assessment, project design, support, launch events, and worst practices to avoid. It provides examples of each category and resources for further information on driving adoption. The presentation was given by Mike Gilronan of Knowledge Management Associates.
A presentation about an integrated collaboration strategy, including SharePoint, and the tools and norms that make it work. Presented at SharePoint Saturday 9/21/13.
SHARE2012 Conference A Decade of Adoption Best PracticesMike Gilronan
The slides John Schmottlach and I presented at the SHARE2012 Conference: a summary of a decade's worth of learning about SharePoint adoption, with John using his company's experience as a case study.
KMA held a recap session for its employees on lessons learned and best practices from the SharePoint Conference 2011. The company invested over $50,000 to send six employees to the conference for a week. The session covered topics like Project Server, adoption strategies, social computing, external websites, and business intelligence with SQL Server 2012. The goal was to share knowledge from the conference and discuss how clients could benefit from the lessons.
The document discusses KMA's investment in sending employees to the SharePoint Conference 2011 to learn about new features and trends, including social computing. It provides an agenda for KMA to share highlights from the conference with a focus on social computing in SharePoint and recommendations for clients. The highlights include lessons on improving productivity with social technologies, case studies on their use, and customer presentations on implementing social intranets.
The document summarizes a presentation given by Knowledge Management Associates (KMA) about what they learned at the SharePoint Conference 2011. KMA invested over $50,000 to send six people to the conference for a week. The presentation covered topics like Project Server, adoption strategies, business process automation, social computing, external websites, and business intelligence with SQL Server 2012. It provided highlights from the conference and recommendations on how attendees can apply what was learned.
The document summarizes a presentation given by KMA on lessons learned from the SharePoint Conference 2011. It discusses KMA's investment in attending the conference, including sending six people for a week at a cost of over $50,000. It highlights some best practices from sessions including a quote about development versus production environments. It also outlines the agenda for KMA's presentation, which covers topics like Project Server, adoption, business process automation, social computing, external websites, and business intelligence with SQL Server 2012.
The document discusses key considerations for SharePoint extranets including branding, authentication, architecture, and deployment options. It provides case studies of organizations that implemented SharePoint extranets to replace home-grown tools for customer and partner portals, enable secure engineering collaboration with external partners, and securely share information with stakeholders on large construction projects.
A presentation about an integrated collaboration strategy, including SharePoint, and the tools and norms that make it work. Presented at SharePoint Saturday 9/21/13.
SHARE2012 Conference A Decade of Adoption Best PracticesMike Gilronan
The slides John Schmottlach and I presented at the SHARE2012 Conference: a summary of a decade's worth of learning about SharePoint adoption, with John using his company's experience as a case study.
KMA held a recap session for its employees on lessons learned and best practices from the SharePoint Conference 2011. The company invested over $50,000 to send six employees to the conference for a week. The session covered topics like Project Server, adoption strategies, social computing, external websites, and business intelligence with SQL Server 2012. The goal was to share knowledge from the conference and discuss how clients could benefit from the lessons.
The document discusses KMA's investment in sending employees to the SharePoint Conference 2011 to learn about new features and trends, including social computing. It provides an agenda for KMA to share highlights from the conference with a focus on social computing in SharePoint and recommendations for clients. The highlights include lessons on improving productivity with social technologies, case studies on their use, and customer presentations on implementing social intranets.
The document summarizes a presentation given by Knowledge Management Associates (KMA) about what they learned at the SharePoint Conference 2011. KMA invested over $50,000 to send six people to the conference for a week. The presentation covered topics like Project Server, adoption strategies, business process automation, social computing, external websites, and business intelligence with SQL Server 2012. It provided highlights from the conference and recommendations on how attendees can apply what was learned.
The document summarizes a presentation given by KMA on lessons learned from the SharePoint Conference 2011. It discusses KMA's investment in attending the conference, including sending six people for a week at a cost of over $50,000. It highlights some best practices from sessions including a quote about development versus production environments. It also outlines the agenda for KMA's presentation, which covers topics like Project Server, adoption, business process automation, social computing, external websites, and business intelligence with SQL Server 2012.
The document discusses key considerations for SharePoint extranets including branding, authentication, architecture, and deployment options. It provides case studies of organizations that implemented SharePoint extranets to replace home-grown tools for customer and partner portals, enable secure engineering collaboration with external partners, and securely share information with stakeholders on large construction projects.
The document provides an agenda for a SharePoint 2010 administration 101 session. The session will cover SharePoint architecture, design, installation, upgrade, support, customization, and best practices. It is aimed at experienced IT administrators who are new to SharePoint and need to take on a SharePoint installation. The presenter has over 20 years of experience in consulting and financial services technology.
SharePoint can benefit a project management office (PMO) in 5 ways:
1) It provides tools for tracking projects using lists and document libraries.
2) It enables web-based collaboration for project teams using shared workspaces.
3) It supports standardized project planning using Microsoft Project and team sites.
4) It facilitates financial management and reporting of projects across Microsoft Project and customized dashboards.
5) It offers advanced portfolio management with Project Server for resource planning, forecasting, and project approval.
The document discusses extranets and customer portals using cloud hybrid solutions. It describes how companies can use extranets to share information with external partners and customers. Effective extranets provide security, easy access to information, and collaboration capabilities. The document recommends using Microsoft SharePoint 2013 to build extranets due to its flexibility and ability to integrate with cloud-based Office 365. Sentri offers several services to help plan, design, deploy and manage SharePoint extranets.
How to Improve Usability and Drive Productivity in SharePoint & Office 365James Wright
SharePoint is a place for businesses to store, collaborate, and share content and documents throughout your organization. SharePoint out-of-the-box has its share of usability challenges, which in turn can cause user adoption and productivity to suffer. Those challenges can easily be re mediated by implementing a few easy tips and tricks.
Join Intlock and Wendy Neal to learn how to drive greater user adoption and productivity by optimizing the SharePoint end user experience.
During this webcast, we will cover:
• What are some of the current usability challenges in SharePoint?
• How to overcome the usability and productivity challenges
• Top usability tips for SharePoint
• Top Metrics to use to drive usability and productivity in SharePoint
About Wendy Neal:
Wendy Neal is a .NET SharePoint Developer for DMI and a founding partner and community representative for SharePoint-Community.net. A regular speaker at industry and user group events, she is also a regular contributor for CMSWire.com and discusses all things SharePoint (and sometimes bacon) on Twitter and her blog. While Wendy is a developer at heart, she also focuses on usability, branding, evangelism, user adoption, training, and empowering power users to build their own solutions.
This fall, C/D/H presented to a group of IT professionals and leaders on best practices for optimizing and branding the user experience of SharePoint 2010 public websites and portals.
Attendees learned how SharePoint 2010 solutions can generate measurable business results from improvements in SharePoint information architecture, usability, visual design, and data visualization/integration. Real world projects were used to demonstrate how adhering to best practices drives adoption and provides valuable user feedback for continuous improvement.
Download the slide deck (PDF, 1 MB).
And for more information on this or other SharePoint topics, visit our blog at www.cdhtalkstech.com.
This document provides an agenda for a SharePoint Saturday conference session on adoption tools and techniques. The session will discuss hallmarks of good adoption, roadblocks to adoption, and tools that clients have used to drive adoption. It will also cover worst practices and include a Q&A. The presenters are from Knowledge Management Associates, a Microsoft partner, and will share their experience working with SharePoint technologies for over 10 years.
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Socially engaged organizations are more effective in three key ways:
1) They can strengthen customer relationships by providing responsive customer support in social sites, connecting customers to experts and each other, and viewing customers as brand champions.
2) They can innovate more effectively by connecting key stakeholders like customers and partners to product development and getting feedback before changes are difficult to make.
3) They can manage complex projects more efficiently by providing access to engaged expertise, reducing the time to find information, and enabling easier collaboration across locations and time zones.
The document summarizes a presentation given by Knowledge Management Associates (KMA) on lessons learned and recommendations from the SharePoint Conference 2011. KMA invested over $50,000 to send six employees to the conference. The presentation covered topics like Project Server, adoption strategies, business process automation using workflows and forms, social computing, external websites, and business intelligence with SQL Server 2012. Resources were provided for continuing the discussion.
KMA and Metalogix share details on how to beging planning your SharePoint migration. Tips and tricks, gotchas, budgeting and planning techniques, migration tools and more.
Brief presentation covering 5 things the attorneys and firms in the National Association of Consumer Advocates (NACA) can do to increase their search engine, and social media presence on the internet.
KMA's Mike Gilronan and Deanne Damato helping you
develop a plan to keep SharePoint running smoothly when you don't have a SharePoint
administrator to manage your SharePoint environment.
Abby Bobé has over 10 years of experience in social media, marketing, and business. She has held roles such as SEO Specialist, Community Manager, Business Systems Analyst, and currently works as a Community Manager and Media Lead at a tech nonprofit. Her experience includes managing social media platforms like Facebook and Twitter, developing marketing campaigns, public speaking, and utilizing various tools to support her work. She holds a Bachelor's degree in Marketing and a Master's in Business Administration.
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonJoel Oleson
I had so much content I couldn't include in my keynote and so much I wanted to talk about. I put together a second deck to cover those further details around team forming, process to become a SharePoint Rockstar, and so on. The pictures helped encourage more stories and pull out customer experiences. (Best experienced with Joel)
Intranet Best Practices - SharePoint Intelligence Conference 2011Allyis
This document outlines best practices for building an intranet on SharePoint 2010. It discusses defining the intranet's purpose, choosing a SharePoint edition, governance, taxonomy, information architecture, search, and user adoption. Planning in these areas is important to avoid issues like site sprawl, poor user experience, inability to provide service level agreements, and poor user adoption. The document was presented by Ethan Yarbrough and Jeremy Syme of Allyis at a SharePoint conference in 2011. Allyis is a technology consulting firm that helps clients implement SharePoint intranets and other solutions.
Responsive Web Design: Clever Tips and Techniques - Vitaly Friedman (UX Riga ...UX Riga
Responsive Web design challenges Web designers to adapt a new mindset to their design processes as well as techniques they are using in design and code. This talk provides an overview of various practical techniques, tips and tricks that you might want to be aware of when working on a new responsive design project.
The document provides information about Allyis, a technology consulting firm with expertise in SharePoint, including their capabilities, engagement models, and case studies. It summarizes three case studies: implementing external user account management for client collaboration, using Remote Blob Storage for large file storage, and accessing external data using Business Connectivity Services. The document is intended to demonstrate Allyis's services and solutions for SharePoint projects.
Building a community - BuildStuff Lithuania 2014Gill Cleeren
You want to be a user group lead? Thinking of starting your own user group? Awesome! But there are a number of things to think about before starting. Is your whole idea viable? Where do I get speakers and attendees? Should I create a legal entity? How do I finance the whole thing?
In this session, Gill Cleeren will tell you how he has had a successful user group in Belgium for almost 10 years now.
Tangible benefits from SharePoint IM summit 2010 wellington - chandimaChandima Kulathilake
This document provides information about Knowledge Cue Consulting and their expertise in SharePoint. It discusses their SharePoint consulting services such as strategy and planning, training, and deployments. It also provides examples of how organizations have realized benefits from implementing SharePoint solutions.
Belsoft Collaboration Day 2018 - IBM Connections - Gegenwart und ZukunftBelsoft
Überblick darüber, wo sich IBM Connections derzeit befindet, welche neuen Funktionen und Anpassungen zu erwarten sind und wohin die Reise mit IBM Connections in Zukunft gehen wird.
The document summarizes a recap presentation by Knowledge Management Associates (KMA) on their attendance at the SharePoint Conference 2011. KMA invested over $50,000 to send six people to the conference for a week. The presentation covered highlights from the conference on topics like Project Server 2010, adoption, business process automation, social computing, external websites, and business intelligence. It encouraged attendees to learn more through upcoming KMA events, webinars, and industry conferences.
The document discusses a webinar on enabling social features in SharePoint communities. It provides housekeeping items for the webinar, background on the speakers and presenting organizations, and an agenda that will cover why social computing matters, how SharePoint 2010 supports social features, how NewsGator enhances social capabilities in SharePoint, and a question and answer session. Definitions of enterprise social computing, enterprise social software, and communities are also provided.
The document provides an agenda for a SharePoint 2010 administration 101 session. The session will cover SharePoint architecture, design, installation, upgrade, support, customization, and best practices. It is aimed at experienced IT administrators who are new to SharePoint and need to take on a SharePoint installation. The presenter has over 20 years of experience in consulting and financial services technology.
SharePoint can benefit a project management office (PMO) in 5 ways:
1) It provides tools for tracking projects using lists and document libraries.
2) It enables web-based collaboration for project teams using shared workspaces.
3) It supports standardized project planning using Microsoft Project and team sites.
4) It facilitates financial management and reporting of projects across Microsoft Project and customized dashboards.
5) It offers advanced portfolio management with Project Server for resource planning, forecasting, and project approval.
The document discusses extranets and customer portals using cloud hybrid solutions. It describes how companies can use extranets to share information with external partners and customers. Effective extranets provide security, easy access to information, and collaboration capabilities. The document recommends using Microsoft SharePoint 2013 to build extranets due to its flexibility and ability to integrate with cloud-based Office 365. Sentri offers several services to help plan, design, deploy and manage SharePoint extranets.
How to Improve Usability and Drive Productivity in SharePoint & Office 365James Wright
SharePoint is a place for businesses to store, collaborate, and share content and documents throughout your organization. SharePoint out-of-the-box has its share of usability challenges, which in turn can cause user adoption and productivity to suffer. Those challenges can easily be re mediated by implementing a few easy tips and tricks.
Join Intlock and Wendy Neal to learn how to drive greater user adoption and productivity by optimizing the SharePoint end user experience.
During this webcast, we will cover:
• What are some of the current usability challenges in SharePoint?
• How to overcome the usability and productivity challenges
• Top usability tips for SharePoint
• Top Metrics to use to drive usability and productivity in SharePoint
About Wendy Neal:
Wendy Neal is a .NET SharePoint Developer for DMI and a founding partner and community representative for SharePoint-Community.net. A regular speaker at industry and user group events, she is also a regular contributor for CMSWire.com and discusses all things SharePoint (and sometimes bacon) on Twitter and her blog. While Wendy is a developer at heart, she also focuses on usability, branding, evangelism, user adoption, training, and empowering power users to build their own solutions.
This fall, C/D/H presented to a group of IT professionals and leaders on best practices for optimizing and branding the user experience of SharePoint 2010 public websites and portals.
Attendees learned how SharePoint 2010 solutions can generate measurable business results from improvements in SharePoint information architecture, usability, visual design, and data visualization/integration. Real world projects were used to demonstrate how adhering to best practices drives adoption and provides valuable user feedback for continuous improvement.
Download the slide deck (PDF, 1 MB).
And for more information on this or other SharePoint topics, visit our blog at www.cdhtalkstech.com.
This document provides an agenda for a SharePoint Saturday conference session on adoption tools and techniques. The session will discuss hallmarks of good adoption, roadblocks to adoption, and tools that clients have used to drive adoption. It will also cover worst practices and include a Q&A. The presenters are from Knowledge Management Associates, a Microsoft partner, and will share their experience working with SharePoint technologies for over 10 years.
Presentation Lars Olof Allerhed e-office ibme-office bv
Socially engaged organizations are more effective in three key ways:
1) They can strengthen customer relationships by providing responsive customer support in social sites, connecting customers to experts and each other, and viewing customers as brand champions.
2) They can innovate more effectively by connecting key stakeholders like customers and partners to product development and getting feedback before changes are difficult to make.
3) They can manage complex projects more efficiently by providing access to engaged expertise, reducing the time to find information, and enabling easier collaboration across locations and time zones.
The document summarizes a presentation given by Knowledge Management Associates (KMA) on lessons learned and recommendations from the SharePoint Conference 2011. KMA invested over $50,000 to send six employees to the conference. The presentation covered topics like Project Server, adoption strategies, business process automation using workflows and forms, social computing, external websites, and business intelligence with SQL Server 2012. Resources were provided for continuing the discussion.
KMA and Metalogix share details on how to beging planning your SharePoint migration. Tips and tricks, gotchas, budgeting and planning techniques, migration tools and more.
Brief presentation covering 5 things the attorneys and firms in the National Association of Consumer Advocates (NACA) can do to increase their search engine, and social media presence on the internet.
KMA's Mike Gilronan and Deanne Damato helping you
develop a plan to keep SharePoint running smoothly when you don't have a SharePoint
administrator to manage your SharePoint environment.
Abby Bobé has over 10 years of experience in social media, marketing, and business. She has held roles such as SEO Specialist, Community Manager, Business Systems Analyst, and currently works as a Community Manager and Media Lead at a tech nonprofit. Her experience includes managing social media platforms like Facebook and Twitter, developing marketing campaigns, public speaking, and utilizing various tools to support her work. She holds a Bachelor's degree in Marketing and a Master's in Business Administration.
Avoiding Failed Deployments Part 2 Interactive Discussion by Joel OlesonJoel Oleson
I had so much content I couldn't include in my keynote and so much I wanted to talk about. I put together a second deck to cover those further details around team forming, process to become a SharePoint Rockstar, and so on. The pictures helped encourage more stories and pull out customer experiences. (Best experienced with Joel)
Intranet Best Practices - SharePoint Intelligence Conference 2011Allyis
This document outlines best practices for building an intranet on SharePoint 2010. It discusses defining the intranet's purpose, choosing a SharePoint edition, governance, taxonomy, information architecture, search, and user adoption. Planning in these areas is important to avoid issues like site sprawl, poor user experience, inability to provide service level agreements, and poor user adoption. The document was presented by Ethan Yarbrough and Jeremy Syme of Allyis at a SharePoint conference in 2011. Allyis is a technology consulting firm that helps clients implement SharePoint intranets and other solutions.
Responsive Web Design: Clever Tips and Techniques - Vitaly Friedman (UX Riga ...UX Riga
Responsive Web design challenges Web designers to adapt a new mindset to their design processes as well as techniques they are using in design and code. This talk provides an overview of various practical techniques, tips and tricks that you might want to be aware of when working on a new responsive design project.
The document provides information about Allyis, a technology consulting firm with expertise in SharePoint, including their capabilities, engagement models, and case studies. It summarizes three case studies: implementing external user account management for client collaboration, using Remote Blob Storage for large file storage, and accessing external data using Business Connectivity Services. The document is intended to demonstrate Allyis's services and solutions for SharePoint projects.
Building a community - BuildStuff Lithuania 2014Gill Cleeren
You want to be a user group lead? Thinking of starting your own user group? Awesome! But there are a number of things to think about before starting. Is your whole idea viable? Where do I get speakers and attendees? Should I create a legal entity? How do I finance the whole thing?
In this session, Gill Cleeren will tell you how he has had a successful user group in Belgium for almost 10 years now.
Tangible benefits from SharePoint IM summit 2010 wellington - chandimaChandima Kulathilake
This document provides information about Knowledge Cue Consulting and their expertise in SharePoint. It discusses their SharePoint consulting services such as strategy and planning, training, and deployments. It also provides examples of how organizations have realized benefits from implementing SharePoint solutions.
Belsoft Collaboration Day 2018 - IBM Connections - Gegenwart und ZukunftBelsoft
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The document summarizes a recap presentation by Knowledge Management Associates (KMA) on their attendance at the SharePoint Conference 2011. KMA invested over $50,000 to send six people to the conference for a week. The presentation covered highlights from the conference on topics like Project Server 2010, adoption, business process automation, social computing, external websites, and business intelligence. It encouraged attendees to learn more through upcoming KMA events, webinars, and industry conferences.
The document discusses a webinar on enabling social features in SharePoint communities. It provides housekeeping items for the webinar, background on the speakers and presenting organizations, and an agenda that will cover why social computing matters, how SharePoint 2010 supports social features, how NewsGator enhances social capabilities in SharePoint, and a question and answer session. Definitions of enterprise social computing, enterprise social software, and communities are also provided.
Hortonworks and Clarity Solution Group Hortonworks
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This document summarizes a webinar presented by Knowledge Management Associates on September 21, 2011 about using SharePoint for mobile users. It discusses industry trends toward mobile workers and BYOD (bring your own device) policies. Key considerations for enterprises include information security risks with mobile devices. Popular mobile applications for employees include note-taking, contact management, office suites, social media for work, and web conferencing. The webinar covered non-Microsoft and Microsoft technologies for supporting SharePoint mobility and took questions from participants.
The webinar discussed how SharePoint can support project management at different maturity levels, from basic tracking to portfolio management. It explained how SharePoint lists, libraries, and sites align with collaboration and planning stages. Later stages involve dashboards, approvals, and integrating Project Server and other applications. The webinar also covered factors in deciding whether to adopt Project Server and provided resources for learning more.
The document outlines steps for optimizing product management. It discusses assessing people skills and roles, establishing lightweight processes tailored to context, using appropriate tools, and maintaining changes over time. The overall goal is to clarify responsibilities, communicate expectations, eliminate inefficiencies, and continuously improve product management practices. Additional resources from 280 Group are provided for templates, white papers, blogs, and networking.
This document discusses a presentation given by Bruce Tuncertan on user adoption of SharePoint. It begins by thanking sponsors of SharePoint user groups in Toronto. The agenda includes discussing what user adoption is, the SharePoint world of both online and on-premise implementations, strategies for user adoption including user experience, personalization, and change management. Additional topics are the use of social features and education. The document provides details on each of these topics with the goal of helping users successfully adopt SharePoint solutions.
This document provides an overview of applying Lean principles to transform services organizations. It discusses how Lean was applied to improve processes at Manitoba Immigration, focusing on registration, assessment, and employment solutions. The key aspects covered include reviewing Lean principles from both a production and customer viewpoint, taking a people-focused approach, and using tools like value stream mapping to eliminate waste and improve flow. Successful transformation requires executive commitment, employee engagement, and rigorous execution.
CTO School Meetup - Jan 2013 Becoming Better Technical LeaderJean Barmash
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This is our slide deck we used in our internal session showing how our process could scale. Obviously, some of it needs explanation, but you can see how we demonstrated that our work can indeed scale. Notice how we create a narrative around it to help make it more tangible for our staff.
This session is a case study of Earley & Associates, an information management consulting firm, which was looking to improve access and reusability of its extensive content libraries.
With the directive from the top to ‘eat our own cooking’ the E&A consulting team turns its focus inward to build a best in class content management system. This system would support the company’s desire to leverage the knowledge and experience of its team members in order to maximize its effectiveness in every department from sales and marketing through delivery.
In this session, you get an insider perspective on the good, bad, and the ugly as the company worked through the process – from taking inventory to rebuilding the taxonomy. David talks about the choices that needed to be made and why, the things that worked, and the things that could have been better.
How, when and why to secure planned gifts that bring real returns.
Components and relative benefits of bequests in wills, annuities, a variety of trusts, retirement accounts and other planned gifts to nonprofits are described.
Why nonprofit board trustees, senior managers, advancement professionals, every staff member and stakeholders can help stimulate the easiest gifts to make – planned gifts that secure an institution’s future!
Roles of planned giving newsletters, seminars, financial and legal advisors, board trustees and individual visits.
Managing the SharePoint disruption : Ensuring the business gain exceeds the b...garthluke
In many organisations, SharePoint is a disruptive technology: it’s no longer business-as-usual for managers, for users or for IT. SharePoint shines a spotlight on everything that’s good and bad about your company’s business processes, project management, change management, information management policies, and IT service delivery. In this presentation, AvePoint’s Vice President, Garth Luke, shares the lessons learned and common themes from thousands of organisations, large and small - from IT Professionals, Managers, Developers, End - users and CIOs around the globe. This comprehensive discussion will highlight the business, cultural and technical impact of SharePoint on an organisation - the business values and the “gotchas.” You’ll learn the steps you can take to plan for and implement SharePoint as a platform that will support a dynamic enterprise. You will take away a framework within which to understand and communicate the role of SharePoint in your organisation, a punch list of issues to consider in your planning and deployment and an understanding of the business, technical, cultural and procedural components of a successful SharePoint implementation.
Raising productivity with SharePoint and GamificationJussi Mori
The document discusses raising user productivity with SharePoint and gamification. It will present on these topics and have a session roundup and discussion. The presenters are introduced from Switzerland and their backgrounds in SharePoint. Productivity best practices are discussed for end users, administrators, developers and business decision makers. Gamification is introduced as a way to positively impact productivity. Examples of gamification today are explored.
A well planned out end user adoption strategy is critical for creating a successful SharePoint portal. But how do you know your return on investment is actualized? The answer lies within one simple word: Adoption.
Developing your end user adoption strategy and measuring the impact of the strategy are a critical exercise for any portal initiative. By learning how to establish an end user adoption strategy, you can facilitate engagement and collaboration with your user body, and establish mechanisms to generate metrics.
In this webinar, Jill Hannemann of Portal Solutions and special guest Yarin Negri of CardioLog Analytics discuss creating a successful end user adoption strategy and talk about different ways to measure adoption success.
In this webinar we:
- Talk about different ways to measure adoption success
- Showcase CardioLog Analytics' user adoption tool
- Share ways to generate reports and metrics to enhance engagement, collaboration and optimization to transform your portal effectively.
This webinar covered topics related to business intelligence (BI) and data visualization tools in SharePoint that chief financial officers would find useful. It provided an overview of the agenda, speakers, and various BI solutions available in SharePoint ranging from Excel Services to SQL Reporting Services to PerformancePoint. The webinar included demonstrations of PowerPivot and PerformancePoint. Resources mentioned included blogs, articles, webinars and offerings from the presenting companies to help attendees learn more about BI and data visualization in SharePoint.
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Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
Conversational agents, or chatbots, are increasingly used to access all sorts of services using natural language. While open-domain chatbots - like ChatGPT - can converse on any topic, task-oriented chatbots - the focus of this paper - are designed for specific tasks, like booking a flight, obtaining customer support, or setting an appointment. Like any other software, task-oriented chatbots need to be properly tested, usually by defining and executing test scenarios (i.e., sequences of user-chatbot interactions). However, there is currently a lack of methods to quantify the completeness and strength of such test scenarios, which can lead to low-quality tests, and hence to buggy chatbots.
To fill this gap, we propose adapting mutation testing (MuT) for task-oriented chatbots. To this end, we introduce a set of mutation operators that emulate faults in chatbot designs, an architecture that enables MuT on chatbots built using heterogeneous technologies, and a practical realisation as an Eclipse plugin. Moreover, we evaluate the applicability, effectiveness and efficiency of our approach on open-source chatbots, with promising results.
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
What is an RPA CoE? Session 1 – CoE VisionDianaGray10
In the first session, we will review the organization's vision and how this has an impact on the COE Structure.
Topics covered:
• The role of a steering committee
• How do the organization’s priorities determine CoE Structure?
Speaker:
Chris Bolin, Senior Intelligent Automation Architect Anika Systems
X-ref Paul Culmsee’s book: “The Heretic’s Guide to Best Practices”Best practices are highly contextual – but these are some that we’ve found to work from our experience.Worst practices, on the other hand, are much more consistent in being appetites for failure.
Second Wave – not the enthusiasm of the first, just trying to get their job done. (x-ref Michael Sampson’s books)
SharePoint 2010 can be compared to a functional “firehose”, having grown from a simple tool for team documents and dashboards in 2001, to the rich multifunctional environment of SharePoint 2010. (BI! Workflow! Social computing! Data integration! Etc.) And if you can’t push on a rope, as they say, you really can’t push a firehose – users need to pull it in. This presentation is based on our clients, people in the middle of SharePoint adoption, who passionately shared their stories about the major enablers and roadblocks to SharePoint adoption.
CFM ROI: e.g. online collaboration reduces travel costsimportance of responsive, qualitative system performance for users to sustain enthusiasm.Rapid development and deployment of user-oriented solutions
CFMSpeed to market -- boil the ocean approach to solving too many problemsOver-governance: (e.g. too hard to get sites)Maintenance: Redundancy of content -- Documents duplicated in file systems and multiple sites – lack of operational governance and user guidanceField of Dreams– if you build it they will come.
[MG]Lunch Application –KMA clients use lunch or catering order application on SharePoint. Users seem to really emotionally bond to these solutions – it’s fun & essential and replaces slower, manual processes.Dynamic Content on Home Page – Offering a fresh cycle of new information on the home page is thought to be equally or more important to clean attractive design.Birthday List – another example of fun, unique and essential information that bonds users with the siteFind that first one! Think horizontal.
[MG]Lunch Application –KMA clients use lunch or catering order application on SharePoint. Users seem to really emotionally bond to these solutions – it’s fun & essential and replaces slower, manual processes.Dynamic Content on Home Page – Offering a fresh cycle of new information on the home page is thought to be equally or more important to clean attractive design.Birthday List – another example of fun, unique and essential information that bonds users with the siteFind that first one! Think horizontal.
[mg] Branding/Naming – In particular when companies are launching or relaunching a SharePoint based project, it helps to brand the project with the name of the site (e.g. “I’m using MyCompany” instead of “I’m using “SharePoint”.Marketing & Segmentation – it’s important to understand that the adoption message needs to be distinguished not only for different groups of business users (power users/casual users) but also different IT constituents (developers/server teams/analysts & PMs)
CFMMulti-generational: Different generations adopt technology differently. Different ages have different comfort levels with web technology (corporate sites vs. social networking) and platforms (PC or laptop or smartphone)Multi-national: global audiences have different preferences for platforms, tools, bandwidth and site performance expectationsMulti-platform: mobile enablement
[CFM] Survey – use SharePoint surveys to measure success and determine future directionsAdministrative Tools – measure what people are looking for
[mg] Departmental Approach – build success at a lower level first before tackling enterprise wide adoptionSteering Committee (Cross-Functional) – it helps when the project is accountable to a frequently meeting team of empowered business stakeholders drawn from multiple departments, not just IT and HR.Move Fast – quick early successes count more than long, late successes
[CFM] SharePoint -> SharePoint – use a SharePoint site itself to supply support to usersPrepare Support Teams – make sure Help Desks and customization teams are available and trained in advance to minimize the risk of failing to meet rising expectations.Self Service Support/Communities – some companies reports tremendous success using discussions, blogs, and wikis to help users help each otherTeam Leaders Support/Decentralized – Another approach is to decentralize support to power users or team captains in each logical group of usersTech Sheets – Quick one page tips or FAQs can be written and distributed to users and helps desk via email, web sites, print distribution or knowledge bases.
[cfm]Many users schedule a “big event” (usually a breakfast event in the morning, sometimes a lunch, rarely an evening happy hour) the day the site “launches”. In conjunction, these events often offer:TrainingContests and prizes, often with a scavenger huntPublic awardsGiveaways – branded coffee cups, mouse pads or wallet cards with tips and helpful informationResource: “Buzz kit” (2007) replaced by “I use SharePoint”Mother of Navy Seal Michael Murphy christening warship named for her son, posthumously awarded CMH for valor in Afghanistan, first to receive it since Vietnam War.
[mg] Douglas MacGregor @ MIT Sloan in 1960s developed thisSharePoint -> SharePoint – use a SharePoint site itself to supply support to usersPrepare Support Teams – make sure Help Desks and customization teams are available and trained in advance to minimize the risk of failing to meet rising expectations.Self Service Support/Communities – some companies reports tremendous success using discussions, blogs, and wikis to help users help each otherTeam Leaders Support/Decentralized – Another approach is to decentralize support to power users or team captains in each logical group of usersTech Sheets – Quick one page tips or FAQs can be written and distributed to users and helps desk via email, web sites, print distribution or knowledge bases.
Bonus: SharePoint Maturity Model. If you currently use SharePoint, use this model to baseline your maturity and adoption levels, benchmark them against similar companies, and track your progress over time.
[mg] This is one of my favorites. Usually, some senior person complains they can never find anything on the "H drive". Since SharePoint offers a searchable web interface, it has to be better, right? Sure - except if you just dump all that content in without thinking, all you get is a SharePoint site with top level folders called "bobtest". "newtest", "newtest 2", and “sales1997”. Same problem, in a new shiny package. Likelihood of project death – 50%.
[cfm] Just because you can doesn’t mean you should, and without proper training, you will only confuse people, at least, until someone goes in and simplifies it. SharePoint is powerful, often complex. Entering at the pinnacle of complexity management is a surefire way to alienate early adopters. We’ve seen this multiple times, and the result is almost always the same. Likelihood of project death – 75%, (until someone new comes in to clean up the complexity.)
[mg] This one is pretty simple – how do you define success? If success equals a well-used site, then this virtually guarantees failure. Simply sending around an email announcing your new site doesn’t cut it. People learn differently, and many folks need multiple “touches” before they feel comfortable. Death rate – 75%