This document describes the Service Transformation eLearning Project (STEP), which created open-access eLearning modules on information literacy for healthcare professionals. A collaborative team developed 6 short modules covering topics like developing search strategies, dealing with too many/few results, and searching databases. Modules were based on user feedback and designed to be interactive, accessible, and promote behavioral change. The modules were hosted on e-Learning for Healthcare and promoted through library networks to make training more flexible and reduce pressures on frontline staff. Evaluation found the modules were well-received and confirmed or refreshed prior knowledge for most users.

1. A collaborative approach to
creating information literacy
eLearning modules for the
healthcare workforce
The STEP Project
Sarah Lewis & Tracey Pratchett

2. Why eLearning?
Reduced time for
face to face training
Pressures on NHS
front line staff (1,2)
Declining
training numbers
National trend?
7 day NHS
Greater flexibility to
deliver training (3)
(1) Tweddle, L. (2008) Time out for training. Nursing Times 104 (2), p20-23
(2) Royal College of Nursing (2015) Employment Survey – 33% of nurses across UK had
no CPD training in the previous year
(3) NHS (2013). NHS seven day services forum – summary of initial findings.
NHS Libraries
Variable opportunities to
create local eLearning

3. Project initiation
January 2016
Initial plan
Do once and share
Funding

4. STEP Project team
Project leads
Tracey Pratchett and Sarah Lewis
eLearning
developers
Blended learning team,
Lancashire Teaching
Hospitals NHS Trust, led by
Mandy Davis
Content
development
Michelle Maden,
Independent Information
Consultant
Clinical consultant
Tracey Geddis, Advanced
Nurse Practitioner,
Buckinghamshire
Healthcare NHS Trust

5. Steering Group
12
Members
“Providing oversight, guidance
and helping the project leads set
the strategic direction for the
STEP project”

6. Prioritise content
What to include
and what to leave
out
Why we consulted
Buy-in
Encourage library
staff to promote
modules
eLearning fatigue
How to encourage
use by healthcare
staff

7. Survey responses
Healthcare staff by role
139
Library staff
173
Healthcare staff

8. Survey recommendations
Structure and design
Short
Interactive
Easy to follow
Accessible
Content priorities
Literature search basics
-Too many / too few results
Refining the search
Full-text access
Highlight different resources
Survey limitations – small sample size, no baseline assessment of
health care professionals’ skills, no data on non-responders

9. Virtual Reference Group (VRG)
42
Members

10. VRG ROLE
Product
design
Module
content
Testing &
evaluation
“Providing advice and guidance
on module content and
promoting the STEP project”

11. “I feel the STEP team strikes the right level of
involvement required ... and gives members
the option to be as involved as they
wish/have time for. We've had quite detailed
discussions about planning the module
content and titles, then the team have gone
away and produced a great first draft
module.

12. Introduction to the modules.
Where should I start searching?
How do I start to develop a search strategy?
Too many results? Narrowing your search.
Too few results? Broadening your search.
Searching with subject headings.
How to search the Healthcare Databases (HDAS)

13. The Development Process

14. Pedagogy
Modules SCONUL 7 Pillars of
Information Literacy
Intended behavioural change
Introduction to
searching
Identify
Scope
Know where to get help with searching
Where do I start
searching?
Scope
Gather
Evaluate
Use the right resources to save time
How do I start to
develop a search
strategy?
Identify
Plan
Put time into planning a search to get the most out
of it
Too many / too few
results?
Plan Not give up on searching if not finding expected
results
Searching with
subject headings
Plan Apply more advanced search techniques
How to search the
Healthcare
Databases (HDAS)
Gather Apply a range of search techniques to an essential
resources for healthcare workforce in England
Dalton, M. 2013. Developing an evidence based practice healthcare lens for the SCONUL Seven
Pillars of Information Literacy Model. Journal of Information Literacy 7(1), pp. 30-43.

15. Learning Objectives

16. Placeyourscreenshothere
Placeyourscreenshothere
Interactive
exercises
Generic
search
interface

17. Search examples
Clinical question Ibuprofen vs paracetamol for
fever in children
Mental health /
wellbeing
Mindfulness for anxiety among
healthcare staff
Public health Health eating in the elderly

18. Check your understanding

19. Reusable Learning Objects
Find on YouTube

20. Hosting
• Freely available on e-Learning for Healthcare
• Option to login with NHS OpenAthens
• Downloadable certificate
• Share source files with other NHS Trusts
https://www.e-lfh.org.uk/programmes/literature-searching/

21. Promotion
Communications
to e-Learning for
Healthcare
stakeholders e.g.
Nursing and
Midwifery Council
Healthcare library email
networks lis-medical (UK)
and EAHIL (Europe)
Cascaded by regional
NHS library leads in
England/ Steering Group
Conferences and
regional events
Knowledge for
Healthcare blog
Library networksWider health networks

22. Feedback so far
1. Online survey (Survey Monkey) 123 responses
53% Extremely useful
45% Somewhat useful
2% Not at all useful
83% it had ‘confirmed prior knowledge / refreshed my memory’
2. Quick feedback rating on e-Learning for Healthcare site
Module 1

23. Twitter feedback

24. Evaluation
Sharing our learning
Blogs and conferences
Final Report
Write up the evaluation for
Health Education England
Evaluation
Assess the impact of the project

25. Our learning
Scale of the project, using Yammer, working at a
distance, loss of expertise and a lack of
knowledge ….

26. Thanks!
Any questions?
You can find us at:
@traceypratchett
Tracey.Pratchett@lthtr.nhs.uk
sarah.lewis23@.nhs.net
Visit the K4H blog for more information http://kfh.libraryservices.nhs.uk/tag/service-
transformation-e-learning-project-step/