Ericsson ConsumerLab 2013 – Connected Lifestyles
Objective of the study
Understand how the increasing usage of digital services influence consumer expectations on future offerings
Evaluate the potential of combining digital services in new ways
Data was collected in three phases
Online qualitative research
Four focus groups in Chicago, São Paulo and Jakarta
And an online survey of 1,000 interviews
The data is representative of approximately 150 million smartphone users in the three markets
1: Connectivity is fully integrated in daily routines
- 80% of people in Jakarta spend more than 3 hours per day on internet, 98% between 1-3 hours. This is more compared to consumers in Chicago and Sao Paolo.
2: The connected lifestyle creates new consumer needs