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A Case for Identities 
Fueling the Networked Society 
Frans de Rooij 
Strategic Product Manager – Service Enablement
PACE OF CHANGE 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 2 
1 billion connected 
places 
50 billion 
connected things 
THINGS 
PEOPLE 
PLACES
Connected lifestyles 
an Ericson consumerlab study 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 3 
Source: Ericsson ConsumerLab 2013 
In the morning At work Commuting 
Out and about 
In the evening 
Commuting
Liberation from location 
Consumers developing place-agnostic 
internet habits 
25% 
INDULGE IN SOCIAL 
MEDIA AT THE 
OFFICE 
12% 
SHOP ONLINE AT 
WORK 
23% 
PERFORM WORK-RELATED 
TAKS IN 
THE EVENING 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 4 
Ericsson Consumer Lab Study: Liberation from location; October 2014
Liberation from location 
Globally, consumers use the internet in similar ways, although they often use 
different devices 
› More than 60 percent of smartphone users access social networks and browse the 
internet on their phone several times a week 
Consumers increasingly perform tasks across multiple locations 
› 12 percent of the working population who use the internet shop online at work 
several times a week and 23 percent perform work-related tasks in the evening 
As the number of locations where tasks are being performed increases, so does the 
number of screens that consumers use 
› 21 percent of consumers who use social networking in one location switch screens 
› This number rises to 44 percent for those who use social networking in at least 3 
locations 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 5 
Ericsson Consumer Lab Study: Liberation from location; October 2014
Personal information 
Economy 
CONSUMER UNDERSTANDING 
OF PI EXCHANGE 
Commercial application: 
Advertisements and offers 
Personal information 
(obscure when, what and why) 
Perceived benefit: 
Personalized services 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 6 
Ericsson Consumer Lab Study: Personal Information Economy; Feb 2013
Emerging business 
opportunities 
› There are several more or less new business areas in the relation to consumers when it comes to 
handling the consumer’s personal information 
Information gateway 
Digital identification 
Protection and 
insurance 
Personal cloud 
Source: Ericsson ConsumerLab, Personal Information Economy study 2013 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 7
Digital Identification 
• Safety is important and a growing demand on the internet 
• Many consumers expressed their fear of identity theft 
• The need of digital identification can be of importance in several situations 
• For governmental service 
• For payment services 
• For personal services like email, social networks etc. 
• The identification method can be built on e.g. device or biometric identification. 
• It is of great importance that the digital identity is safeguarded from hacking, compromising and other intrusions. If when 
compromised the consumer would need a physical way of identify and verify your self. 
• A provider needs to be trustworthy from both a consumer perspective and a societal perspective (given that the 
digital identity is to be used for governmental services etc.). 
• To some, only banks and operators are considered potential providers, having an existing relationship and 
interface with a majority of consumers already, 
• Since banks and operators have a physical presence they are ideally positioned to offer identifications in the physical world as 
well as online. 
• Some banks and operators on certain markets are already today offering identification both online and IRL. 
• Some other digital identification providers today: Thawte, GlobalSign and VeriSign 
Source: Ericsson ConsumerLab, Personal Information Economy study 2013 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 8
Mobile identity 
Open ID Connect 
authentication 
authorization 
Privacy / Consent User attributes 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 9 
entitlement 
Subscriber 
attributes 
gba 
USSD 
SMS 
MSSP
Exposing mno id 
Network ID 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 10 
Global Mobile ID 
National ID
Mobile connect accelerator 
Mobile Connect Accelerator 
opco opco opco opco opco opco opco opco 
Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 11
A case for identities - Ericsson, Frans De Rooij at TADSummit

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A case for identities - Ericsson, Frans De Rooij at TADSummit

  • 1. A Case for Identities Fueling the Networked Society Frans de Rooij Strategic Product Manager – Service Enablement
  • 2. PACE OF CHANGE Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 2 1 billion connected places 50 billion connected things THINGS PEOPLE PLACES
  • 3. Connected lifestyles an Ericson consumerlab study Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 3 Source: Ericsson ConsumerLab 2013 In the morning At work Commuting Out and about In the evening Commuting
  • 4. Liberation from location Consumers developing place-agnostic internet habits 25% INDULGE IN SOCIAL MEDIA AT THE OFFICE 12% SHOP ONLINE AT WORK 23% PERFORM WORK-RELATED TAKS IN THE EVENING Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 4 Ericsson Consumer Lab Study: Liberation from location; October 2014
  • 5. Liberation from location Globally, consumers use the internet in similar ways, although they often use different devices › More than 60 percent of smartphone users access social networks and browse the internet on their phone several times a week Consumers increasingly perform tasks across multiple locations › 12 percent of the working population who use the internet shop online at work several times a week and 23 percent perform work-related tasks in the evening As the number of locations where tasks are being performed increases, so does the number of screens that consumers use › 21 percent of consumers who use social networking in one location switch screens › This number rises to 44 percent for those who use social networking in at least 3 locations Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 5 Ericsson Consumer Lab Study: Liberation from location; October 2014
  • 6. Personal information Economy CONSUMER UNDERSTANDING OF PI EXCHANGE Commercial application: Advertisements and offers Personal information (obscure when, what and why) Perceived benefit: Personalized services Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 6 Ericsson Consumer Lab Study: Personal Information Economy; Feb 2013
  • 7. Emerging business opportunities › There are several more or less new business areas in the relation to consumers when it comes to handling the consumer’s personal information Information gateway Digital identification Protection and insurance Personal cloud Source: Ericsson ConsumerLab, Personal Information Economy study 2013 Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 7
  • 8. Digital Identification • Safety is important and a growing demand on the internet • Many consumers expressed their fear of identity theft • The need of digital identification can be of importance in several situations • For governmental service • For payment services • For personal services like email, social networks etc. • The identification method can be built on e.g. device or biometric identification. • It is of great importance that the digital identity is safeguarded from hacking, compromising and other intrusions. If when compromised the consumer would need a physical way of identify and verify your self. • A provider needs to be trustworthy from both a consumer perspective and a societal perspective (given that the digital identity is to be used for governmental services etc.). • To some, only banks and operators are considered potential providers, having an existing relationship and interface with a majority of consumers already, • Since banks and operators have a physical presence they are ideally positioned to offer identifications in the physical world as well as online. • Some banks and operators on certain markets are already today offering identification both online and IRL. • Some other digital identification providers today: Thawte, GlobalSign and VeriSign Source: Ericsson ConsumerLab, Personal Information Economy study 2013 Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 8
  • 9. Mobile identity Open ID Connect authentication authorization Privacy / Consent User attributes Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 9 entitlement Subscriber attributes gba USSD SMS MSSP
  • 10. Exposing mno id Network ID Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 10 Global Mobile ID National ID
  • 11. Mobile connect accelerator Mobile Connect Accelerator opco opco opco opco opco opco opco opco Ericsson - A Case for Identities | Commercial in confidence | © Ericsson AB 2014 | 2014-10-23 | Page 11

Editor's Notes

  1. 2
  2. Ericsson ConsumerLab 2013 – Connected Lifestyles Objective of the study Understand how the increasing usage of digital services influence consumer expectations on future offerings Evaluate the potential of combining digital services in new ways Data was collected in three phases Online qualitative research Four focus groups in Chicago, São Paulo and Jakarta And an online survey of 1,000 interviews The data is representative of approximately 150 million smartphone users in the three markets 1: Connectivity is fully integrated in daily routines - 80% of people in Jakarta spend more than 3 hours per day on internet, 98% between 1-3 hours. This is more compared to consumers in Chicago and Sao Paolo. 2: The connected lifestyle creates new consumer needs