Abstract As a professor in computer science I am very much interested in training my students in e-Commerce and prepared myself for an in depth research in this area and to present a quick journal about e-Retailing concepts / framework, how an organization can start e-Retailing business quickly? Its Pro’s & Con’s, how to make the e-Retailing venture successful? How retailers should plan / experience to achieve varying success by leveraging the internet technology? How to incorporate traditional retails practices with Internet technology? And strive for success in India. How internet is used by users and its use for online shopping. It serves a s a best article for all the readers across the globe. Keywords: E-Retailing in India, e-tailing, E commerce, Online store, retail, e business
This document discusses e-retailing in India and provides an overview of how to start an e-retailing business. It defines different types of e-commerce models like B2C, B2B, C2C, and m-commerce. To start an e-retailing venture, one needs a unique product idea, a solid business plan, technology infrastructure like a website and payment gateway, and back-office systems to manage orders, inventory, and customers. The document outlines the key steps in an online shopping process from a customer finding a website, selecting products, making a payment through a gateway, and receiving order confirmation and delivery.
MBA IT Final year project- CRM in banking sector- dinesh48Dinesh Jogdand
The document discusses e-commerce applications in India based on an empirical study. It finds that while e-commerce has grown in India in recent years, it still faces challenges from low internet usage and credit card penetration. However, it has potential to grow further with improvements in areas like digital signatures and private internet service providers. The document outlines several examples of e-commerce applications in India across various industries like retail, travel, banking, stocks and shares, and employment. It also discusses the evolution of commerce and the key facilitators of e-commerce in India like information directories and banks.
The document discusses the rise of e-commerce in India, specifically focusing on the success of Flipkart. It begins with introducing e-commerce and defining it. It then discusses the growth of online shopping in India due to improving internet access and socioeconomic conditions. It provides an overview of Flipkart, highlighting how it has grown from revenues of $77 million in 2011-2012 to an estimated $350 million in 2012-2013. The document reviews literature related to online shopping behavior and factors influencing consumers. It outlines some advantages of online shopping such as saving time, lower costs, product delivery, and access to global stores.
This project report provides an overview of e-commerce. It defines e-commerce and discusses its history and types. It examines e-commerce from the perspectives of buyers and sellers. The report also outlines the benefits and challenges of e-commerce, reviews common applications and security issues, and summarizes key components of an e-commerce system.
The document provides an overview of a project report on developing a semantic web service-oriented model for e-commerce. It includes an introduction describing the abstract, problem definition, and scope of the project. It also includes a literature review on e-commerce methods and technologies. The design section outlines diagrams of the proposed system and implementation details. Future work and a conclusion are also provided.
The business-to-consumer aspect of product commerce (e-commerce) is the most visible business use of the World Wide Web. The primary goal of an e-commerce site is to sell goods online.
This project deals with developing an e-commerce website for Online Product Sale. It provides the user with a catalog of different product available for purchase in the store. In order to facilitate online purchase a shopping cart is provided to the user. The system is implemented using a 3-tier approach, with a backend database, a middle tier of
Microsoft Internet Information Services (IIS) and PHP, and a web browser as the front end client. In order to develop an e-commerce website, a number of Technologies must be studied and understood.
These include multi-tiered architecture, server and client side scripting techniques, implementation technologies such as PHP(OOP), JQUERY, BOOTSTRAP, HTML5, relational databases (such as MySQLi, Access). This is a project with the objective to develop a basic website where a consumer is provided with a shopping cart application and also to know about the technologies used to develop such an application. This document will discuss each of the underlying technologies to create and implement an e-commerce website.
This document describes an online classifieds website that allows users to browse and purchase various products from the comfort of their home. It allows users to register on the site to receive updates on automobiles, real estate, and matrimony postings. Advertisements can include images to help users easily find desired products. The site aims to provide customers a variety of goods without needing to travel from place to place. It also gives sellers a way to introduce their products to a wide audience worldwide through online classifieds.
This document discusses e-retailing in India and provides an overview of how to start an e-retailing business. It defines different types of e-commerce models like B2C, B2B, C2C, and m-commerce. To start an e-retailing venture, one needs a unique product idea, a solid business plan, technology infrastructure like a website and payment gateway, and back-office systems to manage orders, inventory, and customers. The document outlines the key steps in an online shopping process from a customer finding a website, selecting products, making a payment through a gateway, and receiving order confirmation and delivery.
MBA IT Final year project- CRM in banking sector- dinesh48Dinesh Jogdand
The document discusses e-commerce applications in India based on an empirical study. It finds that while e-commerce has grown in India in recent years, it still faces challenges from low internet usage and credit card penetration. However, it has potential to grow further with improvements in areas like digital signatures and private internet service providers. The document outlines several examples of e-commerce applications in India across various industries like retail, travel, banking, stocks and shares, and employment. It also discusses the evolution of commerce and the key facilitators of e-commerce in India like information directories and banks.
The document discusses the rise of e-commerce in India, specifically focusing on the success of Flipkart. It begins with introducing e-commerce and defining it. It then discusses the growth of online shopping in India due to improving internet access and socioeconomic conditions. It provides an overview of Flipkart, highlighting how it has grown from revenues of $77 million in 2011-2012 to an estimated $350 million in 2012-2013. The document reviews literature related to online shopping behavior and factors influencing consumers. It outlines some advantages of online shopping such as saving time, lower costs, product delivery, and access to global stores.
This project report provides an overview of e-commerce. It defines e-commerce and discusses its history and types. It examines e-commerce from the perspectives of buyers and sellers. The report also outlines the benefits and challenges of e-commerce, reviews common applications and security issues, and summarizes key components of an e-commerce system.
The document provides an overview of a project report on developing a semantic web service-oriented model for e-commerce. It includes an introduction describing the abstract, problem definition, and scope of the project. It also includes a literature review on e-commerce methods and technologies. The design section outlines diagrams of the proposed system and implementation details. Future work and a conclusion are also provided.
The business-to-consumer aspect of product commerce (e-commerce) is the most visible business use of the World Wide Web. The primary goal of an e-commerce site is to sell goods online.
This project deals with developing an e-commerce website for Online Product Sale. It provides the user with a catalog of different product available for purchase in the store. In order to facilitate online purchase a shopping cart is provided to the user. The system is implemented using a 3-tier approach, with a backend database, a middle tier of
Microsoft Internet Information Services (IIS) and PHP, and a web browser as the front end client. In order to develop an e-commerce website, a number of Technologies must be studied and understood.
These include multi-tiered architecture, server and client side scripting techniques, implementation technologies such as PHP(OOP), JQUERY, BOOTSTRAP, HTML5, relational databases (such as MySQLi, Access). This is a project with the objective to develop a basic website where a consumer is provided with a shopping cart application and also to know about the technologies used to develop such an application. This document will discuss each of the underlying technologies to create and implement an e-commerce website.
This document describes an online classifieds website that allows users to browse and purchase various products from the comfort of their home. It allows users to register on the site to receive updates on automobiles, real estate, and matrimony postings. Advertisements can include images to help users easily find desired products. The site aims to provide customers a variety of goods without needing to travel from place to place. It also gives sellers a way to introduce their products to a wide audience worldwide through online classifieds.
Complete idp report on 'Consumer Behavior towards online shopping in Jamnagar...Darshana Chauhan
This document provides an introduction to e-commerce and online shopping. It discusses how the growth of the internet and technology has enabled firms to promote products and services online. Online shopping has witnessed unprecedented growth in recent years in India due to innovations like cash on delivery that address issues like lack of credit card usage. Understanding consumer behavior towards online shopping can help companies leverage e-commerce effectively. The document presents an overview of how online shopping has risen and its impact on consumer purchasing habits.
This document provides an overview of electronic commerce and discusses various aspects of its technological framework. It describes 6 layers that make up the architecture for electronic commerce applications: 1) application services, 2) brokerage and data management, 3) interfaces and support, 4) secure messaging, 5) middleware services, and 6) network infrastructure. Each layer provides distinct functions to enable integration, data sharing, and transactions across organizations. The document also discusses specific technologies and standards that comprise the different layers, such as EDI, HTML, and encryption, which work together to facilitate electronic commerce.
The document discusses the growth of the e-commerce sector in India. It notes that the sector has been growing at a breakneck pace, with the overall e-commerce market recording a robust CAGR of 54.6% from 2007-2011. Online travel currently makes up the majority of sales in the B2C segment, accounting for 81.4% of the market. While online retail currently only accounts for a small portion, it is seen as having immense growth potential as internet penetration increases. The sector enjoys revenue contributions from tier I, II, and III cities beyond just major metro areas. Anticipated growth in internet accessibility is seen as the backbone for further growth of the Indian e-commerce landscape.
The document discusses various aspects of e-commerce including its definition, features, categories and models. E-commerce is defined as the process of buying or selling goods or services using electronic medium like the internet. Some key features include non-cash payments, 24/7 availability, improved advertising and sales. The major e-commerce models are B2B, B2C, C2C, C2B, B2G, G2B, and G2C depending on who the main transacting entities are in the exchange.
Project Report on Online shopping by Nawazish AnwarNawazish Raaz
This document provides a project report on a study conducted from January 2017 to December 2017 on customer perception of online shopping. It was conducted by students at Al-Ameen Institute of Information Technology under the guidance of faculty members. The report acknowledges those who provided support and guidance. It outlines the chapters covered in the project report including literature review, industry introduction, research objectives, methodology, and findings. Hardware and software used for the project are also listed.
- E-commerce is changing the banking industry by allowing customers to access services online and reducing costs. This includes services like bill payment and transferring funds.
- Banks are facing new competition and changing customer needs and demands for services like 24/7 access. They are turning to technology and online banking to reduce costs while improving customer service.
- Factors like increasing computer literacy and awareness of online banking options have led to greater success of e-banking over time compared to earlier attempts. Management must address challenges to provide high quality customized online services.
Ppt of e commerce, slide show of e commerceBabluAgrahari
The document discusses e-commerce, defining it as conducting business transactions electronically over the internet. It outlines the main types of e-commerce like business-to-business, business-to-consumer, and their examples. Advantages of e-commerce are provided for organizations, consumers, and society as a whole, such as a wider customer base and increased productivity for organizations, and lower prices and more options for consumers. Requirements for an e-commerce site include promoting the site, enabling payments and deliveries, and providing after-sale support. The history and future of e-commerce are also briefly discussed.
e commerce project report,E-Commerce,Eshop,reportBabluAgrahari
The document is a project report on an e-commerce site created by a student named Bablu Agrahari. It includes sections on requirements analysis, design specifications, models and processes, success factors, technologies, standards, implementation and testing. The report was submitted to fulfill the requirements for a Bachelor of Computer Application degree from CCS University in Meerut at Bhagwati Institute of Technology and Science in Ghaziabad, Uttar Pradesh, India. It discusses creating a secure and reliable way to conduct business transactions across the internet and categorizes the different methods used by e-commerce sites.
E-Commerce Tutorial
-------------
PrestaMonster.com is a provider of small and intermediate modules for PrestaShop users as well as other ecommerce platform. Its products are fun and effective at the same time.
IRJET- Internet Shopping Value and Customer Repurchase IntentionIRJET Journal
This document discusses factors that influence customers' repurchase intentions for online shopping. It examines convenience, customization, and overall satisfaction and attitudes as key drivers of customer loyalty and repeat purchases. The document presents research showing that overall satisfaction has an even stronger impact on repurchase intentions than attitudes. It also discusses how customization and convenience enhance the online shopping experience and make customers more likely to return to the site.
Siemer & associates e commerce report spring 2013Vince Bitong
The document is a report on the eCommerce industry that contains the following key points:
- Section I provides a summary of observations on the eCommerce industry, noting a focus on mobile shopping experiences, omni-channel retailing, and leveraging in-store assets. The global eCommerce market continues to exhibit strong growth potential.
- Section II presents an industry snapshot, highlighting that global eCommerce spending reached $820.5 billion in 2012 and is projected to reach a penetration rate of 9.3% by 2016. Mobile commerce accounts for 12% of revenue currently.
- Section III contains an analysis of changing corporate landscapes in eCommerce, including retailers investing in online initiatives and improving price-
E-commerce with no doubt has influenced the global business environment to some
greater levels. However, several organizations still trust technologies, applications
and infrastructures which can bring more profits and fames to their businesses.
Mobile commerce is one such innovative environment in which mobile computing
and wireless technologies are capable of centering the attraction of customers in an
absolute way. M-commerce has become the all-time favorite area of interest of
today’s firms. Right from the day m-commerce revolution began, it is creating
opportunities for mobile devices and services. Recent statistics and predictions
indicate that m-commerce is currently generating more strategic advantages to firms
both in terms of revenue and popularity. In this paper, we’ll study about the impact
m-commerce has created in today’s businesses.
Adopting Electronic Commerce as a platform to sell products and services in t...Anil Nair
Electronic commerce is become an increasingly important initiative amongst many organizations around the world. E-commerce has revolutionized the word "trade" and has reduced the gap between businesses and consumers. This study focuses on identifying the benefits and challenges that are associated with adopting an e-commerce platform to sell products and services in the United Arab Emirates (U.A.E.). The study also investigates the retailer's perspective on the e-commerce sector in U.A.E. and identifies their readiness to utilize e-commerce in business operations
This document provides a comprehensive project report on consumer buying behavior towards online shopping in Gujarat, India. It includes sections on the introduction, literature review, research methodology, data analysis, findings, conclusion and references. The report was submitted by two MBA students, Mehul Dhameliya and Krunal Dhanani, to Shri Jairambhai Patel Institute of Business Management and Computer Application under the guidance of their professor Rashesh Patel.
The document discusses the role of packaging in online shopping. It notes that while packaging plays an important role in protecting products and communicating brands in physical stores, its role changes in online shopping where the primary purpose after purchase is protection during shipping. However, packaging still influences consumer behavior and loyalty online. Marketers are exploring opportunities to enhance the online shopping experience through packaging, such as ensuring it matches what was shown online or creating memorable unboxing experiences. While packaging may become less important at the point of online purchase, it can boost consumer satisfaction upon delivery.
This project report discusses the scope of e-retailing in India. The report includes an introduction to e-retailing, which describes the key steps in the e-tailing process. It discusses objectives of the study such as learning about advancements in Indian e-retailing and understanding factors that influence online sales. The report outlines the research methodology, including use of secondary data sources like websites, books and journals. It also acknowledges limitations of the study including its reliance on expressed opinions and a non-representative sample.
The document is a project report submitted by Shubham Garg, a 3rd year BCA student at Dezyne E'cole College in Ajmer, India. It discusses electronic commerce (e-commerce) and is organized into 8 chapters that cover topics such as the introduction to e-commerce, the role of the World Wide Web, the architectural framework for e-commerce, and security and technology aspects of e-commerce. The student thanks his college and project guide for their assistance in completing the project report.
This document is a project report submitted by Abhishek to fulfill the requirements for a B.Com degree from the University of Delhi. The project explores e-commerce in India, with the objectives of understanding its evolution, conceptual framework, present trends, key players, barriers, and future prospects. Abhishek conducted a literature review on e-commerce/e-business research related to India. The project was supervised by Arushi Malhotra and submitted to the principal of Shri Ram College of Commerce.
Baby Care Business in Indian Ecommerce SpaceNejo Varghese
This document provides an overview of the baby care business in Indian e-commerce. It discusses factors driving e-commerce success and challenges faced. Technologies important for online success are also examined, including payment processing, mobile applications, and cloud-based models. The growing Indian baby industry is described as well as opportunities and challenges in the e-commerce baby product segment. Case studies of online baby shops are presented and strategies for success are proposed.
The document provides requirements for developing an eCommerce portal product. It outlines the purpose as giving an online buying and selling solution. Key stakeholders are the client developing it in-house, potential customers, and types of users like administrators and regular users. The scope of work involves features like a product catalog, shopping cart, payments, and inventory management. Usability requirements specify an easy to use interface for untrained customers. Performance must support unlimited users on varied networks and services.
This document provides background information on e-commerce in Nepal and discusses literature related to e-commerce adoption. It begins with defining key e-commerce concepts like creating accounts, logging in, browsing products, adding to cart, and making payments. It then reviews the current state of e-commerce in Nepal, noting that while growing, it is still nascent compared to other countries. Popular e-commerce platforms and payment methods in Nepal are mentioned. The document also discusses challenges to e-commerce adoption in Nepal like security, online payments, infrastructure issues. Finally, it briefly introduces models for assessing technology acceptance like the Technology Acceptance Model and factors influencing users' adoption of new technologies.
Complete idp report on 'Consumer Behavior towards online shopping in Jamnagar...Darshana Chauhan
This document provides an introduction to e-commerce and online shopping. It discusses how the growth of the internet and technology has enabled firms to promote products and services online. Online shopping has witnessed unprecedented growth in recent years in India due to innovations like cash on delivery that address issues like lack of credit card usage. Understanding consumer behavior towards online shopping can help companies leverage e-commerce effectively. The document presents an overview of how online shopping has risen and its impact on consumer purchasing habits.
This document provides an overview of electronic commerce and discusses various aspects of its technological framework. It describes 6 layers that make up the architecture for electronic commerce applications: 1) application services, 2) brokerage and data management, 3) interfaces and support, 4) secure messaging, 5) middleware services, and 6) network infrastructure. Each layer provides distinct functions to enable integration, data sharing, and transactions across organizations. The document also discusses specific technologies and standards that comprise the different layers, such as EDI, HTML, and encryption, which work together to facilitate electronic commerce.
The document discusses the growth of the e-commerce sector in India. It notes that the sector has been growing at a breakneck pace, with the overall e-commerce market recording a robust CAGR of 54.6% from 2007-2011. Online travel currently makes up the majority of sales in the B2C segment, accounting for 81.4% of the market. While online retail currently only accounts for a small portion, it is seen as having immense growth potential as internet penetration increases. The sector enjoys revenue contributions from tier I, II, and III cities beyond just major metro areas. Anticipated growth in internet accessibility is seen as the backbone for further growth of the Indian e-commerce landscape.
The document discusses various aspects of e-commerce including its definition, features, categories and models. E-commerce is defined as the process of buying or selling goods or services using electronic medium like the internet. Some key features include non-cash payments, 24/7 availability, improved advertising and sales. The major e-commerce models are B2B, B2C, C2C, C2B, B2G, G2B, and G2C depending on who the main transacting entities are in the exchange.
Project Report on Online shopping by Nawazish AnwarNawazish Raaz
This document provides a project report on a study conducted from January 2017 to December 2017 on customer perception of online shopping. It was conducted by students at Al-Ameen Institute of Information Technology under the guidance of faculty members. The report acknowledges those who provided support and guidance. It outlines the chapters covered in the project report including literature review, industry introduction, research objectives, methodology, and findings. Hardware and software used for the project are also listed.
- E-commerce is changing the banking industry by allowing customers to access services online and reducing costs. This includes services like bill payment and transferring funds.
- Banks are facing new competition and changing customer needs and demands for services like 24/7 access. They are turning to technology and online banking to reduce costs while improving customer service.
- Factors like increasing computer literacy and awareness of online banking options have led to greater success of e-banking over time compared to earlier attempts. Management must address challenges to provide high quality customized online services.
Ppt of e commerce, slide show of e commerceBabluAgrahari
The document discusses e-commerce, defining it as conducting business transactions electronically over the internet. It outlines the main types of e-commerce like business-to-business, business-to-consumer, and their examples. Advantages of e-commerce are provided for organizations, consumers, and society as a whole, such as a wider customer base and increased productivity for organizations, and lower prices and more options for consumers. Requirements for an e-commerce site include promoting the site, enabling payments and deliveries, and providing after-sale support. The history and future of e-commerce are also briefly discussed.
e commerce project report,E-Commerce,Eshop,reportBabluAgrahari
The document is a project report on an e-commerce site created by a student named Bablu Agrahari. It includes sections on requirements analysis, design specifications, models and processes, success factors, technologies, standards, implementation and testing. The report was submitted to fulfill the requirements for a Bachelor of Computer Application degree from CCS University in Meerut at Bhagwati Institute of Technology and Science in Ghaziabad, Uttar Pradesh, India. It discusses creating a secure and reliable way to conduct business transactions across the internet and categorizes the different methods used by e-commerce sites.
E-Commerce Tutorial
-------------
PrestaMonster.com is a provider of small and intermediate modules for PrestaShop users as well as other ecommerce platform. Its products are fun and effective at the same time.
IRJET- Internet Shopping Value and Customer Repurchase IntentionIRJET Journal
This document discusses factors that influence customers' repurchase intentions for online shopping. It examines convenience, customization, and overall satisfaction and attitudes as key drivers of customer loyalty and repeat purchases. The document presents research showing that overall satisfaction has an even stronger impact on repurchase intentions than attitudes. It also discusses how customization and convenience enhance the online shopping experience and make customers more likely to return to the site.
Siemer & associates e commerce report spring 2013Vince Bitong
The document is a report on the eCommerce industry that contains the following key points:
- Section I provides a summary of observations on the eCommerce industry, noting a focus on mobile shopping experiences, omni-channel retailing, and leveraging in-store assets. The global eCommerce market continues to exhibit strong growth potential.
- Section II presents an industry snapshot, highlighting that global eCommerce spending reached $820.5 billion in 2012 and is projected to reach a penetration rate of 9.3% by 2016. Mobile commerce accounts for 12% of revenue currently.
- Section III contains an analysis of changing corporate landscapes in eCommerce, including retailers investing in online initiatives and improving price-
E-commerce with no doubt has influenced the global business environment to some
greater levels. However, several organizations still trust technologies, applications
and infrastructures which can bring more profits and fames to their businesses.
Mobile commerce is one such innovative environment in which mobile computing
and wireless technologies are capable of centering the attraction of customers in an
absolute way. M-commerce has become the all-time favorite area of interest of
today’s firms. Right from the day m-commerce revolution began, it is creating
opportunities for mobile devices and services. Recent statistics and predictions
indicate that m-commerce is currently generating more strategic advantages to firms
both in terms of revenue and popularity. In this paper, we’ll study about the impact
m-commerce has created in today’s businesses.
Adopting Electronic Commerce as a platform to sell products and services in t...Anil Nair
Electronic commerce is become an increasingly important initiative amongst many organizations around the world. E-commerce has revolutionized the word "trade" and has reduced the gap between businesses and consumers. This study focuses on identifying the benefits and challenges that are associated with adopting an e-commerce platform to sell products and services in the United Arab Emirates (U.A.E.). The study also investigates the retailer's perspective on the e-commerce sector in U.A.E. and identifies their readiness to utilize e-commerce in business operations
This document provides a comprehensive project report on consumer buying behavior towards online shopping in Gujarat, India. It includes sections on the introduction, literature review, research methodology, data analysis, findings, conclusion and references. The report was submitted by two MBA students, Mehul Dhameliya and Krunal Dhanani, to Shri Jairambhai Patel Institute of Business Management and Computer Application under the guidance of their professor Rashesh Patel.
The document discusses the role of packaging in online shopping. It notes that while packaging plays an important role in protecting products and communicating brands in physical stores, its role changes in online shopping where the primary purpose after purchase is protection during shipping. However, packaging still influences consumer behavior and loyalty online. Marketers are exploring opportunities to enhance the online shopping experience through packaging, such as ensuring it matches what was shown online or creating memorable unboxing experiences. While packaging may become less important at the point of online purchase, it can boost consumer satisfaction upon delivery.
This project report discusses the scope of e-retailing in India. The report includes an introduction to e-retailing, which describes the key steps in the e-tailing process. It discusses objectives of the study such as learning about advancements in Indian e-retailing and understanding factors that influence online sales. The report outlines the research methodology, including use of secondary data sources like websites, books and journals. It also acknowledges limitations of the study including its reliance on expressed opinions and a non-representative sample.
The document is a project report submitted by Shubham Garg, a 3rd year BCA student at Dezyne E'cole College in Ajmer, India. It discusses electronic commerce (e-commerce) and is organized into 8 chapters that cover topics such as the introduction to e-commerce, the role of the World Wide Web, the architectural framework for e-commerce, and security and technology aspects of e-commerce. The student thanks his college and project guide for their assistance in completing the project report.
This document is a project report submitted by Abhishek to fulfill the requirements for a B.Com degree from the University of Delhi. The project explores e-commerce in India, with the objectives of understanding its evolution, conceptual framework, present trends, key players, barriers, and future prospects. Abhishek conducted a literature review on e-commerce/e-business research related to India. The project was supervised by Arushi Malhotra and submitted to the principal of Shri Ram College of Commerce.
Baby Care Business in Indian Ecommerce SpaceNejo Varghese
This document provides an overview of the baby care business in Indian e-commerce. It discusses factors driving e-commerce success and challenges faced. Technologies important for online success are also examined, including payment processing, mobile applications, and cloud-based models. The growing Indian baby industry is described as well as opportunities and challenges in the e-commerce baby product segment. Case studies of online baby shops are presented and strategies for success are proposed.
The document provides requirements for developing an eCommerce portal product. It outlines the purpose as giving an online buying and selling solution. Key stakeholders are the client developing it in-house, potential customers, and types of users like administrators and regular users. The scope of work involves features like a product catalog, shopping cart, payments, and inventory management. Usability requirements specify an easy to use interface for untrained customers. Performance must support unlimited users on varied networks and services.
This document provides background information on e-commerce in Nepal and discusses literature related to e-commerce adoption. It begins with defining key e-commerce concepts like creating accounts, logging in, browsing products, adding to cart, and making payments. It then reviews the current state of e-commerce in Nepal, noting that while growing, it is still nascent compared to other countries. Popular e-commerce platforms and payment methods in Nepal are mentioned. The document also discusses challenges to e-commerce adoption in Nepal like security, online payments, infrastructure issues. Finally, it briefly introduces models for assessing technology acceptance like the Technology Acceptance Model and factors influencing users' adoption of new technologies.
The document discusses the key infrastructure decisions for e-commerce businesses, including marketing, facilities, customer service, information technology, and fulfillment. Specifically, it notes that marketing is very important to succeed, facilities can start small and grow over time, customer service can be handled in-house or outsourced, choosing an e-commerce platform is a major decision, and fulfillment options include drop shipping or outsourcing. The document provides advice on flexibly designing office space and weighing the pros and cons of in-house versus outsourced solutions.
Few basic explanations on E-commerce and Internet Marketing. In the world of technology, the Internet plays an important role. The slides take you to very basic insights of the processes involved.
This document discusses e-commerce processes for both B2B and B2C implementations. It provides insights from experts on how to be successful in B2B commerce. Key topics covered include B2B customers' expectations in 2015, lean analytics approaches for B2B, the role of emotions and shopping lists in B2B compared to B2C, implementing large B2B systems, choosing B2B platform software, and marketing automation strategies for B2B.
Web engineering UNIT V as per RGPV syllabusNANDINI SHARMA
E- Commerce, E-commerce Business Models, The Internet and World Wide Web: E-commerce
Infrastructure, Building an E-commerce Web Site , Electronic Commerce environment and opportunities. Modes of Electronic Commerce, Approaches to safe Electronic Commerce, Electronic Cash and Electronic Payment Schemes ,Online Security and Payment Systems, Ecommerce Marketing Concepts, Advertising on the Internet: issues an Technologies, Ecommerce Marketing Concepts Electronic Publishing issues, approaches, legalities and technologies ,Privacy and Security Topics: Introduction, Web Security , Encryption schemes, Secure Web document, Digital Signatures and Firewalls, Cyber crime and laws, IT Act.
The document discusses electronic commerce (e-commerce) and its various models. It begins by defining e-commerce and describing how it allows trading of goods and services through electronic means like the internet. It then outlines several common e-commerce models including business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C) and others. The document also discusses important infrastructure considerations for e-commerce businesses, such as marketing, facilities, customer service, IT, fulfillment and more. Finally, it describes the evolution of electronic commerce through the commercialization of the internet and opportunities it provides consumers through access to a global marketplace.
The document provides an overview of e-commerce, including its definition, key concepts, goals, benefits, and infrastructure. E-commerce refers to electronic transactions conducted over the internet, including buying and selling of goods and services as well as information exchange. The main goals of e-commerce are to reduce costs, lower product cycle times, provide faster customer response, and improve service quality. Benefits of e-commerce include reduced costs for organizations and more choices/convenience for consumers. The infrastructure of e-commerce involves decisions around areas like marketing, customer service, information technology/websites, fulfillment, and human resources. The document also discusses different models of e-commerce like business-to-business, business-to
E-retailing involves selling products and services online directly to consumers. Some of the major e-commerce companies in India include Myntra (fashion), Flipkart (general merchandise), Amazon India (general merchandise), Snapdeal (general merchandise), Paytm Mall (general merchandise), Jabong (fashion), Yebhi (fashion and accessories), HomeShop18 (electronics and home goods), Infibeam (books, electronics, gifts), Rediff Shopping (general merchandise) and others. These companies offer a wide range of products across multiple categories online with payment options and delivery to customers.
E-commerce refers to electronic transactions over the internet, including buying and selling of goods and services as well as the transfer of funds and information. The main goals of e-commerce are to reduce costs, lower product cycle times, provide faster customer response, and improve service quality. There are several types of e-commerce models including business-to-business, business-to-consumer, consumer-to-consumer, and business-to-government. Setting up the infrastructure for an e-commerce business involves key decisions around marketing, facilities, customer service, information technology, and fulfillment.
Rules, Regulations and Guidelines for Selling International through E-Commerce.
E-Commerce rules, regulations and guidelines in Sri Lanka
E-Commerce rules, regulations and guidelines in South Asia
E-Commerce rules, regulations and guidelines in USA
E-Commerce rules, regulations and guidelines in UK
E-Commerce rules, regulations and guidelines in New Zealand
This document discusses the importance of knowledge management for e-commerce. It defines e-commerce and knowledge management, and explains how KM helps e-commerce businesses by allowing them to react quickly to opportunities, ensure successful partnerships, and maximize performance. It outlines different types of knowledge and discusses strategies for increasing knowledge, such as improving infrastructure and social engagement. Overall, the document argues that applying a knowledge management approach is crucial for e-commerce companies to gain competitive advantages.
Information Technology in Online Shopping1Information .docxdirkrplav
Information Technology in Online Shopping
1
Information Technology in Online Shopping
4
I appreciate the attention to detail with the header. You have the title and page number.
Information Technology in Online Shopping
Christopher Groomes
INFO531
Professor Flores
August 24, 2014
Abstract
Online shopping can be very successful to a business especially in the clothing and apparel industry. Through e- commerce a business is able conduct its business in numerous ways and also communicates to their customers effectively. E-commerce have been in existence for over 30 years and it has grown drastically in many aspects of the business processes that include transaction processing, inventory management and supply chain management. An example of a digital environment includes a website. A good design of the website will require desirability, usefulness and usability. A clothing company will be able to sell and offer after sale services through the internet. Different customers will also be able to search for their desired products and purchase them online. The main business activities that can be conducted online include internet marketing, display of products, monitoring the website, obtaining customer information and record of orders and sales. According to various studies, 60% of clothing industry orders is done online. Therefore, integrating online shopping in this industry is very important to the business. Through e-commerce, the business will be able to integrate its various processes effectively leading to customer satisfaction and the success of the business.
Good effort with the abstract. The abstract provides a high-level view of your paper.
Online Shopping
The company is called Your Choice Apparel and Clothing Company and will be situated in one of the major states in America. The vision of the company is to develop a globally recognized organization. The mission of the company is to establish itself as a major company around the world. The company will have top level managers who will be the key decision makers of the organization. They will require logical information technology systems that will enable them make critical decision. They will also be the middle management who will work closely with the top level mangers. They will also require logical information systems specifically designed to enable them assist the top level mangers make critical business decisions.
Company leaders must be aware that consumers are the drivers of technology change. We must first identify what the buyer wants, and work backwards. The consumer will even pay a premium price if the product or service yields the intended benefit.
The operational managers will be the very critical in the online shopping industry. This manager will require a digital catalog through which they display our products and services using pictures and texts. They will also need a website tracking system that will enable them monitor the activities in the.
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This document provides an overview of e-business and recent trends in marketing. It defines e-business as utilizing information and communication technologies to support all business activities. Key benefits of e-business include lower startup costs, broader customer reach, and new revenue streams through online sales. The document also outlines various e-business models and terms, including sources of revenue, required business activities and resources, and drivers of the growing Indian e-commerce market. Overall, the document discusses how e-business can help companies expand their customer base, become more competitive, and create new online business opportunities.
This document provides an introduction to e-business and e-commerce. It defines e-business as conducting business electronically, including e-commerce as well as other applications like re-engineering processes, e-commerce systems, and enterprise collaboration. E-commerce is defined as a subset of e-business focused on online buying and selling. The document then discusses the history and development of e-business from the 1970s onward, outlines different e-business models and applications, and provides details on concepts like electronic data interchange and business-to-business e-commerce.
The document provides an overview of e-commerce activities in the banking industry in Sri Lanka and how databases can help banks build customer relationships. It discusses tasks completed as an assistant digital marketing manager, including evaluating current e-commerce activities, explaining the importance of databases, and profiling internet banking customers. The key activities discussed are ATMs, smart cards, e-cheques, SMS banking, and internet banking. Areas for improvement and how databases can be used to personalize services through purchase histories are also summarized.
Modern World has witnessed tremendous growth of e-commerce industry in term of volume of business and its acceptance among the customers. It has really posed a question on traditional commerce module so as many of them has associated or converted themselves into e-commerce. The question remains whether all of India has been included in it or only urban population is availing the facilities available via e-commerce; and secondly are the online customers fully satisfied and do not expect anything else save what is offered right now ? In this research we have tried to find out answer to these questions so as the customer can share their experiences and perceptions towards the e-commerce business module and how the relationship could be better by identifying areas of improvement and inclusion for the e-commerce industry to make the relationship fruitful.
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A Business Review of E-Retailing in India
1. V.Srikanth & Dr.R.Dhanapal
International Journal of Business Research and Management (IJBRM),Volume(1):Issue(3) 105
A Business Review of E-Retailing in India
V.Srikanth vedanthamsri@yahoo.co.in
Assistant Professor / MCA Dept
PES Institute of technology,
Bangalore-560085, India
Dr.R.Dhanapal drdhanapal@gmail.com
Professor, Department of Computer Applications
Easwari Engineering College, Ramapuram
Chennai - 600089, Tamilnadu, India
Abstract
As a professor in computer science I am very much interested in training my
students in e-Commerce and prepared myself for an in depth research in this
area and to present a quick journal about e-Retailing concepts / framework, how
an organization can start e-Retailing business quickly. Its Pro’s & Con’s, how to
make the e-Retailing venture successful. How retailers should plan / experience
to achieve varying success by leveraging the internet technology.
How to incorporate traditional retails practices with Internet technology. And
strive for success in India. How internet is used by users and its use for online
shopping. It serves as a best article for all the readers across the globe.
Keywords: E-Retailing,E-tailing, E-Commerce, Online Store, Retail, E-Business.
1. INTRODUCTION
E-Commerce is a huge domain on conducting business over internet and e-retailing is part of it.
When we discuss on digitally / Internet enabled commercial transactions between organizations
and individuals using latest web technologies as per the policies of the Organization it takes the
form of e-business. Nowadays, 'e' is gaining momentum and most of the things if not everything is
getting digitally enabled. Thus, it becomes very important to clearly understand different types of
commerce or business commonly called as e-Commerce.
There are mainly five types of e-commerce models
1. Business to Consumer (B2C)
This model involves organizations as business houses and consumers and customers. This is the
most common model in e-commerce. In this model, online businesses sell to individual
consumers. When B2C started, it had a small share in the market but after 1995 its growth was
exponential. In this business model the business house will have a e-commerce website which
will list all their product categories with detailed information about products with photographs,
flash animation and comparing similar products etc., for quick decision making over web. E.g. An
online Music portal selling CD’s / DVD’s and streaming Audio on the web e.g. www.imusti.com.
2. Business to Business (B2B)
2. V.Srikanth & Dr.R.Dhanapal
International Journal of Business Research and Management (IJBRM),Volume(1):Issue(3) 106
It is the largest form of e-commerce involving business of trillions of dollars. In this form, the
buyers and sellers are both business entities and do not involve an individual consumer. It is like
the manufacturer supplying goods to the retailer or wholesaler. E.g. www.indiaplaza.in is a online
store, which sells popular branded products to consumer, where its supply chain network directly
linked to Manufacturer. Hence Business to business model.
2. Consumer to Consumer (C2C)
E-Bay is an excellent example for this model an auction site where a consumer can sell their
antique or old used items at discounted price to others, rest of the consumers who are all
interested in those items will bid for that. This auction will happen for a time period and ends; now
the highest bidder will make payment and buy the product. Here e-bay plays a role of having /
facilitating a platform to make consumer to consumer transactions.
3. M-Commerce
Now a day’s all business executives were busy and want to do financial transaction without going
physically to bank. Example: Consumer want to pay their utility payments viz., Insurance
premium, Telephone bills, Income taxes etc., Transfer money to anybody in this world via mobile
banking (e.g. ICICI Bank iMobile) opens up the new technology of ecommerce as Mobile
commerce. Further the regular online stores were also optimizing their site user interface design
in order to make consumers shop from their mobile devices viz., iPad, iPhone, Android enabled
phones, and Microsoft windows mobile 6.x enabled devices.
There are other types of e-commerce business models too like Business to Employee (B2E),
Government to Business (G2B) and Government to Citizen (G2C) but in essence they are similar
to the above mentioned types. Moreover, it is not necessary that these models are dedicatedly
followed in all the online business types. It may be the case that a business is using all the
models or only one of them or some of them as per its needs.
2. E-RETAILING A BRIEFING
To start an e-Retailing business, an organization or an individual should have the below.
1. A Unique Idea / Product to sell
When all Personal computer assemblers sell PC’s and Servers in a traditional way, Michael Saul
Dell, founder CEO of Dell Inc., got a unique idea of selling PC’s over web. Beyond this he allowed
users to choose all components one by one based on their interests and requirements and
delivered a assembled PC over web, which was a grand success.
2. A Perfect Business Plan
Is all about the e-Retailing business idea, Product or services, people involved, their expertise, a
Project report with all standard projected statements prepared by a professional team, Competitor
analysis, Capital investment, Loans, Business location, Government regulations & policies,
Technology plans, and IT infrastructure required.
3. Technology Plans
Organization may start off in a small way and then based on the response they can get more
funding and grow in a big way.
• They need to finalize an attractive easy to remember domain name e.g.
www.dell.com .
3. V.Srikanth & Dr.R.Dhanapal
International Journal of Business Research and Management (IJBRM),Volume(1):Issue(3) 107
• Need to finalize a hosting server to book web space from their various plans e.g.
www.Hostmonster.com to start with and later go for their own scalable IT
infrastructure setup based on the response and growth.
• Need to Acquire IT team for developing e-Commerce website or to outsource the
work. Also we can think of using Open source like OS Commerce a popular e-
Commerce application and Open source CRM application for customer relationship.
• If we are going to develop from the scratch on our own technology, the below website
development process will be followed as per Fig. 3. Web site development process.
• Compare and finalize Payment gateway based on their initial setup fee / transaction
fee the popular payment gateway service providers are CC Avenue, ICICI, Bill desk,
Pay pal and few more players.
• Once the website is launched, related internet marketing, popularly called as SEO
(search engine optimization) work to be started to increase the popularity and visitors
of the site.
• Plan and organize supply chain management to deliver product or service to the
online users who place orders.
• Post sales support plans.
4. E-RETAILERS BACK OFFICE MANAGEMENT
There will be a huge team working on the back end systems of the web site which is called as
control panel / system admin.
In which a group of people will be updating the product categories, products, prices,
specifications and many other information before it’s getting listed in the website.
Other than this to attract more users, the Marketing team will often send mailers / newsletters by
giving more offers.
For an basic idea below image depicts the minimum required pages for a e-Retailers web site.
5. Payment Gateway
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Now the e-Retailers web site is ready with products listed and when the online users orders the
product online, the Retailers should link the Bank account with 3rd party payment gateway, to
which the payment will be credited.
6. HOW AN E-COMMERCE SITE WORKS
Normally a user will get to know about a online shopping web site through many ways, most
frequently all online users will find websites on the go by using Google search or any other search
engines.
When they see the web site information link, they click to it, complete the website registration
process if any, choose the products they are interested, compare similar products specification
cost etc., and confirm the items selected and finalize the invoice and make payment via their
debit card / credit card bank account or via Pay Pal or Google checkout.
Once the payment is received the merchant will receive the payment, start processing the order,
and ship the product to the user’s delivery / shipping address.
Further if the product is carrying warranty, post sales support and service should be facilitated to
the customer in order to create good word of mouth and get a good returning customer base
which is the key success factor for the e-Retailer.
Let me illustrate the buying process in the image below:
1. Online visitor of the site, will pick up the items to be purchased.
2. Confirming / finalizing the item list selected and checkout.
3. Enter the credit / debit card / Pay Pal information to make the payment.
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4. User payment information is getting checked with banker via payment gateway and once its
authenticated.
5. The payment will be credited to retailer account and an Order confirmation is shown to the
visitor along with order details and shipping information.
The visitor will also be notified on the purchase made via email.
The visitor will be able to track their order status and an SMS / email update will be frequently
sent to visitor on the product or service delivery.
3. E-RETAILING WEBSITE DESIGN AND LAUNCHING PROCESS
Once the Retailers business model and web site design layout is finalized. The software
consulting and development team will start developing the site.
They will create all product categories, price, specifications and other details; put it in a test site
for unit and integration testing.
Once the testing is over, it’s being handed over to retailer for their acceptance testing. Once the
retailer is satisfied with the performance of the web site; upon getting acceptance; the web site is
moved to production server.Now the Retailer will initiate the web site promotional activity in order
to get more
visitors and generate revenue
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.
4. GOVERNMENT REGULATIONS IN RETAIL
For the growth e-commerce, Indian government is taking necessary steps through effective
Telecom policies, introduced Information Technology IT ACT to create necessary legal and
administrative framework.
To build the confidence among common public to increase online business, The CCA (Controller
of Certifying Authority) has created PKI (Public Key Infrastructure) i.e. for electronic
authentication via digital signatures. This will avoid cyber space crimes and don’t let anybody
unpunished.
To increase the use of internet, our government has taken various steps to reduce cost and offer
attractive plans for corporate and end users with high speed communication services getting
increased day by day based on the demand. This will drive e-commerce transactions to huge
growth in e-Retailing sector.
For goods or services delivered still there are few confusions in customs duty, State and central
sales tax, VAT, excise etc., This has to be clearly spell out by the government.
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To make e-commerce successful on regional level, we require mutual trust worthy environment.
All the countries are having independent and separate Legal Framework in place. To enable
mutual recognition of various countries Legal Framework, an International Legal Framework is
necessary. Electronic commerce security planning and management calls for identification of the
users, better risk assessment and evaluation, application specific security identification, better
and appropriate network security policies, information resources protection, better security
management policies, retransformation and re-skilling human resources in terms of identifying
roles and responsibilities and improving physical and environmental security.
The trans-border data flow also cause serious concerns about authorization control, better audit
trails, the country’s legal laws and secure technology restrictions for developing nations, calls for
supporting e-laws, better consumer education, better network management, cooperative regional
and multilateral agreements between nations.
The delivery mechanisms and transportation should be tuned with appropriate modernization of
clearing services of goods and products within and across the nations.
Other difficulties associated with the IT Act relate to the cyber crimes which are not fully covered
are an area of concern for the growth of e-commerce. In this context it is also argued that Law
Enforcement Agencies are not fully equipped and trained to deal in cyber crimes. Safeguards to
protect privacy of personal and business data collected over the Internet are not covered under
the Act. Also the IT Act is silent on the issue of protection of intellectual rights (patents,
trademarks, copyrights) including domain names. Finally, payment gateways have to evolve to a
level that inter-bank settlement should be enabled through Real Time Gross Settlement (RTGS).
These are some of the barriers that have been identified and have to be overcome, in addition to
achieving higher Internet and PC penetration, for the growth of e-commerce.
Despite all these economical, political and social situations, Indian Retail Sector is growing and
becoming huge. Here is a list of top retailer in India. Day by day the list is growing and there is a
heavy competition in improving their operations and service to customers.
• Lifestyle
• RPG Retail
• Pantaloon Group
• Provogue
• Reliance Fresh
• Globus
• Reliance World
• Spencer's Retail
• Trent (Westside)
• Crossword
5. INTERNET MARKETING FOR E-RETAILING / SEARCH ENGINE
OPTIMIZATION
Around the world all organizations have their websites; few of them generate more visibility and
revenue.
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For a web store / e-Retailing site, we need to study the business and marketing goals, and then
pick / find the best keywords matching the products and services listed in our website.
Based on the Keyword analysis we need to build quality unique content for the store which will
make the store to gain good ranking among the search engines. While publishing the content
blended with product listing, we need to ensure that competitor web store strategies are analyzed
and considered.
Now it’s the time to plan for the sitemap, which is all about when a visitor is browsing our site,
they should feel easy to navigate to all pages of the site without any difficulties. On the other side
the site navigation should be developed as a RSS feed which is search engine friendly i.e. the
site map will be read by the search engine crawler and got indexed, which results in good search
results.
After building the sitemap, we start building the static and dynamic web pages with unique
content. Each page should be optimized (On page optimization) so that search engine ranks the
page; on completing this process. We need submit our site URL / sitemap feed to all popular
search engines viz., Google, Yahoo, MSN etc.,
After submitting the site, we need to have plans to index our site in popular directories, classified
sites. And then start indexing in social book marking sites.
Now a days the most popular sites Face book, Linked in and Twitter were few and there are
1000’s of other book marking sites, in which we need to update our store information in relevant
categories or Tags.
There are few sites which offers code snippet e.g. www.addthis.com by which we display links
which will make the visitors to index a specific page to all popular social book marking sites, then
email this page to friend, link to face book and twitter…
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While doing this book marking, another unique promotional activity is to create blogs for the site
and submit n. number of articles about our site / products / services in www.articlebase.com,
www.ezinearticles.com and many others. This will also drive more inbound traffic to our website.
Beyond this Link exchange (inbound / outbound links) to our site will decide our page ranking i.e.
our site is listed in 1
st
search result page of Google, Yahoo and MSN and others.
To ensure maximum success, we need to review the above processes often and keep on working
will be a proven organic search engine optimization work; which will bring in more traffic to our
website.
By implementing free Google Analytics in our site, we can generate excellent SEO report as and
when required and be updated with our effort vs. results. Below process will elaborate further on
the same with key information’s.
6. E-RETAILING INITIATIVE QUESTIONNAIRE
I was thinking from an organization point to view on how to start with an e-Retailing web site
initiative as discussed above in section 3, find below the questionnaire to be filled out and then
discuss with the IT company to progress further.
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Web Development Questionnaire
Contact Information
Your Name (required)
Your Email Address
(required)
Company Name
Address
Contact Address
Project Budget
Purpose of Website
Informational
Direct Sales (shopping cart)
Indirect Sales
Will you be providing the
copy (text) for the web
site?
Yes
Partial
No
Will you be providing
graphics/logos for the web
site?
Yes
Partial
No
Additional Multimedia?
(check all that apply)
Flash
Animated Images
Streaming Audio
Streaming Video
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Site Maintenance. How
often will site need to be
updated?
Daily
Weekly
Monthly
Only As Needed
Do you need the ability to
update the content of your
site yourself? (Content
Management System)
Yes
No
Description of the web site
(number of pages; brief
description)
Additional Features
(check all that apply)
Shopping Cart
Photo Gallery
Forum
Classified Ads
Blog
Search
Reference Sites. Please list
some web sites we can
review to get a better
understanding of the site
you have in mind
Project Deadline (approx)
Contact me by
Phone
Email
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Contact Phone/Best Time
To Contact
Business Website Development Questionnaire
The purpose of this document is to provide Planet Media with a basic outline for determining your
website design, Development and online marketing objectives. If certain items are not applicable,
please leave them out however; please be as complete as possible. Our goal is to fully
understand your project requirements and provide the Optimum solution to make your project a
success.
Goals of website
What are the primary goals of the site? (Check all that apply)
_ To increase public awareness of your company’s name, brand, or identity
_ To strengthen your position in the marketplace
_ To develop a list of qualified prospects
_ To gain an increase in sales
_ To sell products directly taking credit card information over the Internet
_ To make product information available to customers and/or distributors
_ Others (describe below)
Who are the primary and secondary audiences? What types of people do you want to attract?
(Describe interests, Needs, skills, age range, income, geographic location, and lifestyles. What
motivates this audience?)
What's the key message you want the site to communicate? What is the second most important
message? Please explain why this message is important.
Existing content or new? (Who will be providing this content? will it be new, re-purposed, or
both?)
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What information will change? (How often will it change? How extensively)
What existing images and photos are available? (Are the images digital, do they need to be
scanned? Or is everything going to be created new?)
What outcome will make this project successful? How will you measure that the site is
successful?
How have you advertised in the past? What medium? Was it successful?
Please describe your products and/or services.
Compare your products or services to the competition. Why are your products better? Why do
people choose your products over the competition?
What are your plans to promote the site? (Check all that apply)
_ Networking
_ Referrals
_ Printed directory listings
_ Magazine/newspaper
_ Direct mail
_ Telemarketing
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_ Email
_ Search engine and directory listings
_ Search engine advertising e.g. Google Ad Words or Overture
_ Other
List your competitor’s websites. What do you like about them? Describe how your company is
different than the Competitor:
Please list 3 favorite websites, for whatever reason. Briefly describe why you like them:
What content do you want in your site? (Check all that apply)
_ List of products or services
_ Product or service catalogue including details for each item
_ Ordering facility
_ Payment facility
_ booking facility
_ Calendar or diary
_ Information about the business – its history and structure
_ Client list
_ Testimonials
_ Case studies
_ Project portfolio
_ Helpful hints or trade secrets
_ Articles
_ User guides
_ Contact details
_ Inquiry form
_ Mailing list subscription form
_ How to find us instructions and/or map
_ News
_ Newsletter subscription
_ Press releases
_ What’s new on the web site
_ Links to other relevant web sites
_ A directory of businesses
_ Search facility
_ Downloadable white papers or forms (PDF)
_ E-books
_ Message board or discussion forum
_ Chat room
_ Blog
_ Audio or video
_ Password protected pages for clients/members only
_ Job vacancies
_ Job application forms
_ Third party advertising
_ Other
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Additional Considerations: (check all that apply)
_ Content Management
_ Database design or management
_ E-commerce or online shopping
_ E-learning or online classes
_ Online Order Forms
_ Animated Graphics
_ Audio
_ Video
_ Flash/Shockwave Animation
Marketing and Search Engine Optimization: (check all that apply)
_ Registration with the top search engines
_ Pay per Click Advertising (Google Ad Words)
_ creating an e-mail newsletter
If you are redesigning your existing web site, what is the current URL?
http://
Type of Website
_ Business
_ Personal
Purpose of Website
_ Informational
_Direct Sales (shopping cart)
We appreciate you taking the time to complete this form. It will prove in valuable to us in providing
an accurate picture of your web development requirements
E-Retailing web site Project Planning
Input
Online Text and voice chat, recorded telephone conversations, Mails, scanned images and
supporting docs by the Client, Discussions Notes, Model sites/applications etc.,
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Process
Business Need & User Need Analysis
Output
1. Work plan
2. Cost involved
3. Team requirements
4. Domain Name finalization
5. Web space provisioning or Own Hardware-software requirements
6. Payment gateway for ecommerce
7. Any other third party tools
8. Supporting documents and
9. The approval
10. Web Site / Page Design
11. Web development
12. Pilot & Testing
13. Promotional plans
14. Site Launch
15. Maintenance and Support.
7. CONCLUSION & FUTURE WORK
Now that we have reviewed all basic information about e-Commerce specific to e-Retailers and
the challenges, advantages and disadvantages. From the government point of view, it has to take
effective steps to resolve all barriers or disadvantages for e-commerce growth create
opportunities for private, public participation in infrastructure development.
Similarly all our public organizations should plan ahead to train our Indian business community to
learn more about the future business opportunities to compete global competition and towards
our countries growth.
My future study is to plan, research and come out with strategic plans which are more realistic,
easy to adopt and implement across the country which will resolve most of the prevailing issues.
8. REFERENCES
[1] http://www.fibre2fashion.com/industry-article/29/2804/introduction-to-electronic-retailing1.asp
[2] http://business.blogtells.com/2008/01/08/disadvantages-and-advantages-of e-retailing-for-
retailers/
[3] Bajaj, K.K., “Country Report on E-Commerce” (India, Ministry of Communications and
Information
Technology, Department of Information Technology, Office of the Controller of Certifying
Authorities)
[4] Virpi Kristiina Tuunainen & Matti Rossi “E-Business In Apparel Retailing Industry” – Critical
Issues by,
Helsinki School of Economics
[5] Steve Burt, Leigh Sparks “E-commerce and the retail process”: a review by, Institute for Retail
Studies,
University of Stirling, Stirling FK9 4LA, UK
[6] http://business.blogtells.com/category/legal/
[7] http://www.buzzle.com/articles/advantages-disadvantages-internet.html
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[8] Kathryn M. Kimery Third-Party Assurances: “Mapping the Road to Trust in E- Retailing”,
Central Missouri
State University
[9] Herb Sorrensen “E-Book- Inside the Mind of the Shopper”, from the Garrick Lee
[10] http://business.blogtells.com/category/legal/
[11] http://www.buzzle.com/articles/advantages-disadvantages-internet.html .
[12] “Virtual Assistant - in E-Retailing “(http://ezinearticles.com/?How-Can-a-Virtual- Assistant-
Help-Your-
E-Retail-Business? & id=4818077)
[13] Noam Tractinsky, Ben-Gurion “A Study on Web-Store Aesthetics in E- Retailing: A
Conceptual
Framework and Some Theoretical Implications”, by University of the Negev, Israel & Oded
Lowengart,
Ben-Gurion University of the Negev, Israel
[14] www.wbcsoftwarelab.com – SEO services related information.