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Introducing
A Better Solution
Helping Clients Succeed!
A Better Solution Limited
• We are experienced, highly qualified trusted advisers to corporate companies requiring IT advice on
strategy. We have excellent references as both directors have 57 years between us assisting clients
deliver large projects and have long term relationships with our clients often in excess of 20 years.
• Customers include Ford, Deutsche Bank, Ace Insurance, Fortis Bank, Nomura, BT, Alcatel, Reuters and
International Financial Data Services to name a few.
• We are offering software solutions that can save your organisation between 30% to 70% on your IT
budget.
• These savings are significant and are achieved by solving real business problems with benefits that
include efficiency, cost reduction and competitive advantage.
• You can trust that your business matters to us and will be handled with professionalism,
integrity, and get you great results.
• Unlike other reseller’s we concentrate on two products and therefore can ensure we are giving great
advice as subject matter experts on Matrix42 and MeetingSense software.
• Having been in the IT industry for so long we have a broad understanding of what your business needs
but by focusing on these two products we can “Help Our Clients Succeed”, by combining the broad
knowledge with the specialist knowledge to really make a difference as your business partner.
Introduction to Matrix42 Workspace Solutions
Matrix42 Corporate Workspace Management is a uniquely complete and customizable
solution that simplifies and reduces the cost of managing all your physical, virtual and
mobile workspaces.
Matrix42 Physical
• Fully automated device and application management across Windows, Mac, and Linux operating systems.
Matrix42 Virtual
• Complete disk image and virtual desktop/application management, fully certified for all Citrix platforms.
Matrix42 Compliance
• Integrated license-, asset- and contract management, reporting and usage tracking.
License Auditing
• Comprehensive software recognition via the License Intelligence Service (LIS) cloud, and complete
compliance accounting by installation, usage and access of physical, mobile, virtual and cloud
applications.
Introduction to Matrix42 Workspace Solutions
Enterprise App Store (Matrix42 Service Catalog)
• Self-service access and an integrated approval process for company and public applications,
within the terms of corporate access and usage policies.
Desired state model
• Enables simplified provisioning through automatic compliance with defined business profiles.
Workspace recovery
• Automated backup of local user files and configurations, and the recovery of data and settings
without user intervention.
Integrated Matrix42 Service Desk
• Self-help capabilities and automated break & fix scenarios, plus powerful incident and problem
management. Also features full integration with asset management and software deployment
functionality.
Introduction to Matrix42 Workspace Solutions
Matrix42 Enterprise Manager for SCCM dramatically simplifies and streamlines
SCCM administrative and management tasks, so IT staff spend much less time on
them. But it also extends SCCM with a range of easy-to-use features that support
business process efficiency and increase user acceptance of IT.
How it works
• Simple report creation - no SCCM or SQL expertise needed
• Graphical compliance reports can be created directly from the Enterprise
Manager web console or via periodic emails. This allows IT and business staff to
report on relevant SCCM information without any SCCM or SQL know-how.
• Easy control of SCCM functions – no access to SCCM console needed
• In just 5 clicks, the Service Desk or any other IT representative can distribute
software, operating systems, patches and scripts with no technical training.
Real-time, user-friendly graphical progress information allows instant
troubleshooting and remediation.
Introduction to Matrix42 Workspace Solutions
• Improved end-user communication – user self-scheduling with no loss of control
• Users are provided with clear, comprehensive information on tasks that will
affect their workspace and when they need to be carried out. They can
schedule the task around their work for minimum disruption, and are also made
aware of things they need to do to make the process run smoothly, such as
closing an application before running the task. The result: less work and fewer
headaches for IT staff, and greater user satisfaction with IT.
• Secure and safe task delegation for non-IT staff – delegation without risk.
• By providing role-specific access to functionality around packages & patches,
computer groups and scripts, senior IT professionals can hand over simple tasks
to less expert colleagues without giving them access to the SCCM console.
Introduction to Matrix42 Workspace Solutions
Matrix42 Mobile Workspace Management adds comprehensive functionality to
state-of-the-art Enterprise Mobility Management technology from AirWatch, to
significantly simplify and optimize the cost of managing all your mobile devices. It
also supports you to transition from securing corporate and personal mobile
devices, to gaining complete control over mobile applications, email and content.
Key features include:
• Support for all business mobile operation systems
• Enables management of base connectivity, security and encryption options
including peripheral control, and adoption of the latest mobile OS
technology.
• Enable BYOD and corporate device security
• Extensive support for native OS application security options, and a
container-based approach to separate business and private data.
Introduction to Matrix42 Workspace Solutions
Redefining Enterprise Mobility Management
Silverback by Matrix42 makes it possible.
• Effortless Simplicity. Extensible Scalability. Effective Security.
• Matrix42’s recent acquisition of market-redefining Australian EMM vendor
Silverback, gives organizations all over the world the opportunity to easily and
securely adopt next generation mobile devices at scale. The Silverback by
Matrix42 solution delivers:
• Easy, zero-touch deployment and management of mobile IT that gives users a
consistent, familiar and flexible experience, while controlling usage and costs
• A streamlined, scalable mobile IT infrastructure with no proprietary proxy
servers creating bottlenecks, cost and points of failure
• Security that protects each user’s privacy, while fulfilling corporate security
policies
Introduction to Matrix42 Workspace Solutions
• Compliance engine to enforce corporate policies
• Automated compliance monitoring and multi-level escalation mechanisms to meet
corporate policies.
• Controlled access to and collaboration on corporate files
• Secure access and sharing options for corporate information on mobile devices by using
a container-based solution.
• Secure email gateway access
• Only devices registered and compliant for MDM get access to the corporate email
service.
Introduction to Matrix42 Workspace Solutions
• Enterprise App Store (Matrix42 Service Catalog)
• Provides self-service access to internal company and public business
applications within corporate compliance and usage policies.
• Integrated contract and asset management
• Enables management of all your mobile devices, contracts, SIM cards &
accessories, and reduces costs by optimizing business processes.
• Simplified, automated delivery of IT services
• Automates order, approval and deployment of all IT hardware, software
and services in the Matrix42 Service Catalog. Integration of the Matrix42
Service Desk accelerates incident, problem and change management
processes, as well as common tasks such as enrollment, passcode resets
and data deletion.
Introduction to Matrix42 Workspace Solutions
Key Features
• A modular, clientless architecture for a native user experience
• A standards-based technology that delivers a rapidly scalable and highly
available platform
• Push configuration and control, including real-time data cost control (especially
for roaming)
• Personal/corporate identity separation (location/applications/data & forms)
• Companion app for secure workspace access, data cost control and SharePoint
integration
• User-, device- and OS- version-specific security with no AD passwords on the
device
• Flexible deployment options - on-premise or in the cloud
Matrix42 Corporate
Matrix42 Physical
Fully automated device and application management across Windows, Mac, and Linux operating systems.
Matrix42 Virtual
Complete disk image and virtual desktop/application management, fully certified for all Citrix platforms.
Matrix42 Compliance
Integrated license-, asset- and contract management, reporting and usage tracking.
License Auditing
Comprehensive software recognition via the License Intelligence Service (LIS) cloud, and complete compliance accounting by installation, usage and
access of physical, mobile, virtual and cloud applications.
Enterprise App Store (Service Catalog)
Self-service access and an integrated approval process for company and public applications, within the terms of corporate access and usage policies.
Desired state model
Enables simplified provisioning through automatic compliance with defined business profiles.
Workspace recovery
Automated backup of local user files and configurations, and the recovery of data and settings without user intervention.
Integrated Matrix42 Service Desk
Self-help capabilities and automated break & fix scenarios, plus powerful incident and problem management. Also features full integration with asset
management and software deployment functionality.
Matrix42 Physical
Lean infrastructure requirements
Reduces hardware investments to the minimum.
Broad platform support
Device and management across Windows, Mac and Linux.
Enterprise App Store (Matrix42 Service Catalog)
Self-service access and an integrated approval process for company and public applications, within the terms of your corporate access and usage
policies.
Packaging center
100% automation through broad packaging support for prepackaged apps, MSI, VMware ThinApp, Citrix XenApp, Package Robot and script/ Delta-
Differential packages.
Self-provisioning (Ship-to-desk/self-help)
Enables non-IT staff and users to safely install, change or replace computers without IT staff involvement.
Integrated license -, asset- and contract management
Automatic compliance, license reporting and application usage tracking.
Matrix42 Virtual
Automation of Citrix infrastructure
Create and join Citrix XenApp farms, disk image management for provisioning services and virtual desktop management.
Provisioning, configuration & management of (non-) persistent virtual desktops
Includes all operating systems, patches and software.
Virtual lifecycle management
Create, deploy, update and delete virtual desktops and applications.
Integrated license asset- contract management
Automate accounting and license compliance for virtual desktops and applications.
Integrated Matrix42 Service Desk
Re-provision virtual desktops and apps, and troubleshoot virtual user services.
Citrix Certified
For Citrix XenDesktop, XenApp, XenServer, provisioning - independent of the underlying server virtualization infrastructure.
Disk image management
Create, update and retire disk images within a dedicated change management process.
Flexcast support
Provision virtual desktops and apps via Citrix publishing, streaming and snapshot technologies.
Virtual machine management
Snapshot management for virtual machine.
Matrix42 IT Service Management
Contract lifecycle management
Across master agreements and purchase requisition, including cost planning and tracking.
Asset lifecycle management
Across all physical and virtual devices as well as SIM cards, including stock forecasting.
License lifecycle management
Administration of all purchased software licenses with automatic reconciliation in a license position report.
Flexible hardware and software inventory
Discover devices on your local network and scan them automatically to capture hardware configuration and software installations.
Comprehensive software recognition
The Matrix42 License Intelligence Service (LIS) cloud automatically recognizes more than 1 million different application fingerprints.
Integrated self-service Enterprise App Store
Allows users to obtain software and other IT services within the terms of your IT policies.
Automatic tracking and alerts
Identifies and automates the management of unauthorized software installations.
Full compliance management across physical, virtual, mobile and cloud environments
Accounts for installation, usage, access and user or device groups.
Embedded collaboration
Includes task, memo and appointment communications that enable clear auditability across responsibilities and processes.
Matrix42 Physical
Fully automated device and application
management across Windows, Mac, and Linux
operating systems.
Matrix42 Virtual
Complete disk image and virtual
desktop/application management, fully certified
for all Citrix platforms.
Matrix42 Compliance
Integrated license-, asset- and contract
management, reporting and usage tracking.
License Auditing
Comprehensive software recognition via the
License Intelligence Service (LIS) cloud, and
complete compliance accounting by
installation, usage and access of physical,
mobile, virtual and cloud applications.
Enterprise App Store (Service Catalog)
Self-service access and an integrated approval
process for company and public applications,
within the terms of corporate access and usage
policies.
Desired state model
Enables simplified provisioning through
automatic compliance with defined business
profiles.
Workspace recovery
Automated backup of local user files and
configurations, and the recovery of data and
settings without user intervention.
Integrated Matrix42 Service Desk
Self-help capabilities and automated break &
fix scenarios, plus powerful incident and
problem management. Also features full
integration with asset management and
software deployment functionality.
Lean infrastructure requirements
Reduces hardware investments to the
minimum.
Broad platform support
Device and management across Windows,
Mac and Linux.
Enterprise App Store (Matrix42 Service
Catalog)
Self-service access and an integrated approval
process for company and public applications,
within the terms of your corporate access and
usage policies.
Packaging center
100% automation through broad packaging
support for prepackaged apps, MSI, VMware
ThinApp, Citrix XenApp, Package Robot and
script/ Delta-Differential packages.
Self-provisioning (Ship-to-desk/self-help)
Enables non-IT staff and users to safely install,
change or replace computers without IT staff
involvement.
Integrated license-, asset- and contract
management
Automatic compliance, license reporting and
application usage tracking.
Matrix42 Corporate Matrix42 Physical Matrix42 Virtual
Matrix42 IT Service
Management
Automation of Citrix infrastructure
Create and join Citrix XenApp farms, disk
image management for provisioning services
and virtual desktop management.
Provisioning, configuration & management
of (non-) persistent virtual desktops
Includes all operating systems, patches and
software.
Virtual lifecycle management
Create, deploy, update and delete virtual
desktops and applications.
Integrated license asset- contract
management
Automate accounting and license compliance
for virtual desktops and applications.
Enterprise App Store
Self-service access to company and public
applications, according to your corporate
access and usage policies.
Integrated Matrix42 Service Desk
Re-provision virtual desktops and apps, and
troubleshoot virtual user services.
Citrix Certified
For Citrix XenDesktop, XenApp, XenServer,
provisioning - independent of the underlying
server virtualization infrastructure.
Disk image management
Create, update and retire disk images within a
dedicated change management process.
Flexcast support
Provision virtual desktops and apps via Citrix
publishing, streaming and snapshot
technologies.
Virtual machine management
Snapshot management for virtual machine.
Contract lifecycle management
Across master agreements and purchase
requisition, including cost planning and
tracking.
Asset lifecycle management
Across all physical and virtual devices as well
as SIM cards, including stock forecasting.
License lifecycle management
Administration of all purchased software
licenses with automatic reconciliation in a
license position report.
Flexible hardware and software inventory
Discover devices on your local network and
scan them automatically to capture hardware
configuration and software installations.
Comprehensive software recognition
The Matrix42 License Intelligence Service (LIS)
cloud automatically recognizes more than 1
million different application fingerprints.
Integrated self-service Enterprise App Store
Allows users to obtain software and other IT
services within the terms of your IT policies.
Automatic tracking and alerts
Identifies and automates the management of
unauthorized software installations.
Full compliance management across
physical, virtual, mobile and cloud
environments
Accounts for installation, usage, access and
user or device groups.
Embedded collaboration
Includes task, memo and appointment
communications that enable clear auditability
across responsibilities and processes.
Contract lifecycle management
Across master agreements and purchase
requisition, including cost planning and
tracking.
Asset lifecycle management
Across all physical and virtual devices as well
as SIM cards, including stock forecasting.
License lifecycle management
Administration of all purchased software
licenses with automatic reconciliation in a
license position report.
Flexible hardware and software inventory
Discover devices on your local network and
scan them automatically to capture hardware
configuration and software installations.
Comprehensive software recognition
The Matrix42 License Intelligence Service (LIS)
cloud automatically recognizes more than 1
million different application fingerprints.
Integrated self-service Enterprise App Store
(Matrix42 Service Catalog)
Allows users to obtain software and other IT
services within the terms of your IT policies.
Automatic tracking and alerts
Identifies and automates the management of
unauthorized software installations.
Full compliance management across
physical, virtual, mobile and cloud
environments
Accounts for installation, usage, access and
user or device groups.
Embedded collaboration
Includes task, memo and appointment
communications that enable clear auditability
across responsibilities and processes.
Supports all mobile operating systems
Enables management of base connectivity,
security and encryption options including
peripheral control, and adoption of the latest
mobile OS technology.
Enables BYOD and corporate device security
Extensive support for native OS application
security options, and a container-based approach
to separate business and private data.
Compliance engine enforces policies
Automated compliance monitoring and multi-level
escalation mechanisms to meet corporate
policies.
Controlled access to and collaboration on
corporate files
Secure access and sharing options for corporate
information on mobile devices by using a
container-based solution.
Secure email gateway access
Only devices registered and compliant for MDM
get access to the corporate email service.
Enterprise App Store
Provides self-service access to internal company
and public business applications within corporate
compliance and usage policies.
Integrated contract and asset management
Enables management of all your mobile devices,
contracts, SIM cards & accessories, and reduces
costs by optimizing business processes.
Simplified, automated delivery of IT services
Automates order, approval and deployment of all
IT hardware, software and services in the
Matrix42 Service Catalog. Integration of the
Matrix42 Service Desk accelerates incident,
problem and change management processes, as
well as common tasks such as enrollment,
passcode resets and data deletion.
Matrix42 Compliance Matrix42 Mobile Matrix42 Mobile Apps
Matrix42 Enterprise
Manager for SCCM
Mobile Service Catalog – The workspace
that’s always with you
Browse all available services, get mobile
access to your workspace, track and approve
open orders and provide transparency into all
service-related costs and dependencies.
Mobile Service Desk – The world’s most
responsive IT service Browse the
knowledgebase, create new tickets, track
progress, view open tickets and rate service
quality.
Mobile Incident Management IT service
technicians can create, work on, and close
incidents and access to the knowledge base
using an iPad. Mobile dashboards provide
always on access to critical incident
management KPIs. (only available for iPad)
Company News – Always know what’s
going on Get the latest company news and
announcements delivered to your Mobile
Device, including social media streams from
your Facebook and Twitter accounts.
Company Address Book – Never lose touch
with the people that matter Search the
company address book and save contacts to
your local address book. Get directions or
place calls with a few swipes.
Simple report creation - no SCCM or SQL
expertise needed
Graphical compliance reports can be created
directly from the Enterprise Manager web
console or via periodic emails. This allows IT
and business staff to report on relevant SCCM
information without any SCCM or SQL know-
how.
Easy control of SCCM functions – no
access to SCCM console needed
In just 5 clicks, the Service Desk or any other
IT representative can distribute software,
operating systems, patches and scripts with no
technical training. Real-time, user-friendly
graphical progress information allows instant
troubleshooting and remediation.
Secure and safe task delegation for non-IT
staff – delegation without risk
By providing role-specific access to
functionality around packages & patches,
computer groups and scripts, senior IT
professionals can hand over simple tasks to
less expert colleagues without giving them
access to the SCCM console.
PROPRIETARY & CONFIDENTIAL
MeetingSense5 | Easy Meeting Collaboration for Everyone
PROPRIETARY & CONFIDENTIAL
MeetingSense, Inc. Overview
“MeetingSense is one of those rare products that uncovers and then
solves a common business need near perfectly.”
PROPRIETARY & CONFIDENTIAL
MeetingSense Software Corporate Overview
2007: Launched by IBM and Adobe Executives
To help Teams collaboratively manage meeting information & optimize business productivity
A Proven Solution: 8 Years & 5 Versions
100s of corporate clients across thousands of end users. Like:
Strategic Partners with Industry Leaders
Industry leading partners provide flexible solutions & purchasing options
PROPRIETARY & CONFIDENTIAL
Introducing MeetingSense5
"When time really is money, MeetingSense provides a huge ROI benefit
to companies during these difficult economic times“
PROPRIETARY & CONFIDENTIAL
Introducing MeetingSense5 – A Meeting Paradigm Shift
Focused Team Meeting Collaboration
Foster easy, efficient team collaboration between every participant, in every
meeting. Ensure your team always has the most productive meetings possible
Conduct Successful Meetings
Leverage existing tools & familiar workflows to properly capture, share, & then
manage the contextual information exchanged in meetings, to derive max ROI
Establish Proper Meeting Culture
Introduce standardized meeting best practices to foster accountability in team
collaboration that drives predictably successful meeting & project outcomes
Save Loads of Time & Money
Teams become much more efficient and effective, leading to quantifiable time
and cost savings, while eliminating meeting clean-up and information loss.
PROPRIETARY & CONFIDENTIAL
MeetingSense5 - Core Feature Set
Get Team Meeting Collaboration
Simple, powerful, totally inclusive meeting collaboration in the cloud
Capture Everything ‘Meeting’
Meeting notes, action items, files, decisions, roll call, & much more…
Completely Manage Action Items
Real-time team action item management online via email & the web
Send Smart Meeting Summaries
Instantly deliver brandable, standardized meeting notes for every meeting
Establish True Meeting Culture
Add true structure & best practices to drive team standardization & success
Leverage Microsoft Lync Integration
Instantly turn Lync from a communication tool into a collaboration platform
PROPRIETARY & CONFIDENTIAL
MeetingSense5 - The Meeting Productivity Lifecycle… 360 of Your Meetings
PROPRIETARY & CONFIDENTIAL
MeetingSense5 – Deep Integration with Your Existing Products & Workflows
PROPRIETARY & CONFIDENTIAL
MeetingSense Product Walkthrough
“A hub for making agendas, creating minutes, sending out summaries, and
creating action items. It's perfect for scattered groups that meet frequently."
PROPRIETARY & CONFIDENTIAL
Deep Microsoft Outlook Integration: Leverage & Enhance Your Outlook Calendar
PROPRIETARY & CONFIDENTIAL
Microsoft Outlook Integration: Add Best Practices & Start Every Meeting Correctly
PROPRIETARY & CONFIDENTIAL
Web Scheduling – You Can Also Schedule Meetings Online, From Any Computer
PROPRIETARY & CONFIDENTIAL
Integrate Your Conferencing – Add All of Your Conferencing Details Once…
PROPRIETARY & CONFIDENTIAL
…And Then Include Your Details in Every Meeting Invite
PROPRIETARY & CONFIDENTIAL
One-Click Access to Real-Time Collaboration
Keep Teams Continuously Plugged-Into Meeting Information
"Meetings are far more productive and take far less time... now when people
make commitments… they know it's visible and will be tracked."
PROPRIETARY & CONFIDENTIAL
Contextual Desktop Notifications Keeps Teams Collaborating (Coming Soon!)
PROPRIETARY & CONFIDENTIAL
Easy and Powerful Browser-Based
Meeting Note Taking
BlueLock CEO John Qualls describes MeetingSense with a single word:
"Priceless."
PROPRIETARY & CONFIDENTIAL
Capture & Manage Attendance, Files, Notes, Action Items, Decisions, & More…
PROPRIETARY & CONFIDENTIAL
QuickMeeting – Open or Start AdHock/Spontaneous Meetings whenever Needed
PROPRIETARY & CONFIDENTIAL
Then Customize & Send/Publish Notes, or Save and Keep Them Private
PROPRIETARY & CONFIDENTIAL
Completely Customize and Send Meeting Notes Instantly
PROPRIETARY & CONFIDENTIAL
Ensuring Successful Meeting Outcomes
Standardized, Brandable Meeting Notes
"MeetingSense is a very cool meeting productivity product. My team and I
love using it!“ Chuck Fugee | Software Presales Manager
PROPRIETARY & CONFIDENTIAL
Instantly Share Branded Meeting Output That Drives Team Collaboration
PROPRIETARY & CONFIDENTIAL
The Ah Ha! Moment - Highly Consumable Meeting Output to All Attendees
PROPRIETARY & CONFIDENTIAL
Brandable Output – Put Your Logo an Every Piece of Meeting Output
PROPRIETARY & CONFIDENTIAL
Take Action – Email links Empower Any Recipient to Leverage MeetingSense
PROPRIETARY & CONFIDENTIAL
The MeetingSense Dashboard
Team Collaboration Made Simple
“[MeetingSense] ensures very effective team communication and helps us to drive
successful and timely program launches.“ Jackie Green | Sr. Program Manager
PROPRIETARY & CONFIDENTIAL
Intuitive Real-Time Team Meeting Management with Just a Browser
PROPRIETARY & CONFIDENTIAL
‘Social Media’-Like Stream Shows You All Team Updates In Real-Team
PROPRIETARY & CONFIDENTIAL
Intuitive Real-Time Team Meeting Management with Just a Browser
PROPRIETARY & CONFIDENTIAL
Find Everything – Easy to Use but Powerful Meeting & Action Item Filters
PROPRIETARY & CONFIDENTIAL
Easily Manage All of The Team’s Action Items in a Single Online Dashboard
PROPRIETARY & CONFIDENTIAL
Intuitive and Robust Action Item Management with All the Bells & Whistles
PROPRIETARY & CONFIDENTIAL
Instantly Add Meeting Collaboration
to Microsoft Lync and Office 365
"MeetingSense improved our group’s meeting efficiency almost instantly..
MeetingSense always makes my group look like stars.“ Ryan Hunter, VP IT
PROPRIETARY & CONFIDENTIAL
MeetingSense LyncCapture™ for Microsoft Lync™ and Microsoft Office 365
MeetingSense Collaboration for Lync instantly turns Microsoft Lync from a
messaging and communication tool into total cloud-based team meeting
management and collaboration.
Turn Microsoft Lync into a Collaboration Platform
Full Team Collaboration
Instantly turn Microsoft
Lync into a full team
meeting collaboration
platform. Add invaluable
productivity capabilities to
Lync and instantly enhance
the success of your Lync
meetings.
Capture & Share Output
Leverage real-time Lync
communication and add
rich note taking, action item
assignment, instant meeting
notes output, and full team
collaboration in the cloud,
using just email and a
browser.
360 of Your Meetings
Complete pre, during, and
post meeting information
capture and collaboration
allows your team to
constantly work together
around the entire
evolution of every Lync
meeting.
PROPRIETARY & CONFIDENTIAL
Microsoft Lync Integration – Instantly Open MeetingSense LyncCapture
PROPRIETARY & CONFIDENTIAL
Microsoft Lync – Start Collaboration for Scheduled Lync Meetings
PROPRIETARY & CONFIDENTIAL
Microsoft Lync – Instantly Add MeetingSense Meeting Collaboration

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A Better Solution Corporate Presentation

  • 2. A Better Solution Limited • We are experienced, highly qualified trusted advisers to corporate companies requiring IT advice on strategy. We have excellent references as both directors have 57 years between us assisting clients deliver large projects and have long term relationships with our clients often in excess of 20 years. • Customers include Ford, Deutsche Bank, Ace Insurance, Fortis Bank, Nomura, BT, Alcatel, Reuters and International Financial Data Services to name a few. • We are offering software solutions that can save your organisation between 30% to 70% on your IT budget. • These savings are significant and are achieved by solving real business problems with benefits that include efficiency, cost reduction and competitive advantage. • You can trust that your business matters to us and will be handled with professionalism, integrity, and get you great results. • Unlike other reseller’s we concentrate on two products and therefore can ensure we are giving great advice as subject matter experts on Matrix42 and MeetingSense software. • Having been in the IT industry for so long we have a broad understanding of what your business needs but by focusing on these two products we can “Help Our Clients Succeed”, by combining the broad knowledge with the specialist knowledge to really make a difference as your business partner.
  • 3. Introduction to Matrix42 Workspace Solutions Matrix42 Corporate Workspace Management is a uniquely complete and customizable solution that simplifies and reduces the cost of managing all your physical, virtual and mobile workspaces. Matrix42 Physical • Fully automated device and application management across Windows, Mac, and Linux operating systems. Matrix42 Virtual • Complete disk image and virtual desktop/application management, fully certified for all Citrix platforms. Matrix42 Compliance • Integrated license-, asset- and contract management, reporting and usage tracking. License Auditing • Comprehensive software recognition via the License Intelligence Service (LIS) cloud, and complete compliance accounting by installation, usage and access of physical, mobile, virtual and cloud applications.
  • 4. Introduction to Matrix42 Workspace Solutions Enterprise App Store (Matrix42 Service Catalog) • Self-service access and an integrated approval process for company and public applications, within the terms of corporate access and usage policies. Desired state model • Enables simplified provisioning through automatic compliance with defined business profiles. Workspace recovery • Automated backup of local user files and configurations, and the recovery of data and settings without user intervention. Integrated Matrix42 Service Desk • Self-help capabilities and automated break & fix scenarios, plus powerful incident and problem management. Also features full integration with asset management and software deployment functionality.
  • 5. Introduction to Matrix42 Workspace Solutions Matrix42 Enterprise Manager for SCCM dramatically simplifies and streamlines SCCM administrative and management tasks, so IT staff spend much less time on them. But it also extends SCCM with a range of easy-to-use features that support business process efficiency and increase user acceptance of IT. How it works • Simple report creation - no SCCM or SQL expertise needed • Graphical compliance reports can be created directly from the Enterprise Manager web console or via periodic emails. This allows IT and business staff to report on relevant SCCM information without any SCCM or SQL know-how. • Easy control of SCCM functions – no access to SCCM console needed • In just 5 clicks, the Service Desk or any other IT representative can distribute software, operating systems, patches and scripts with no technical training. Real-time, user-friendly graphical progress information allows instant troubleshooting and remediation.
  • 6. Introduction to Matrix42 Workspace Solutions • Improved end-user communication – user self-scheduling with no loss of control • Users are provided with clear, comprehensive information on tasks that will affect their workspace and when they need to be carried out. They can schedule the task around their work for minimum disruption, and are also made aware of things they need to do to make the process run smoothly, such as closing an application before running the task. The result: less work and fewer headaches for IT staff, and greater user satisfaction with IT. • Secure and safe task delegation for non-IT staff – delegation without risk. • By providing role-specific access to functionality around packages & patches, computer groups and scripts, senior IT professionals can hand over simple tasks to less expert colleagues without giving them access to the SCCM console.
  • 7. Introduction to Matrix42 Workspace Solutions Matrix42 Mobile Workspace Management adds comprehensive functionality to state-of-the-art Enterprise Mobility Management technology from AirWatch, to significantly simplify and optimize the cost of managing all your mobile devices. It also supports you to transition from securing corporate and personal mobile devices, to gaining complete control over mobile applications, email and content. Key features include: • Support for all business mobile operation systems • Enables management of base connectivity, security and encryption options including peripheral control, and adoption of the latest mobile OS technology. • Enable BYOD and corporate device security • Extensive support for native OS application security options, and a container-based approach to separate business and private data.
  • 8. Introduction to Matrix42 Workspace Solutions Redefining Enterprise Mobility Management Silverback by Matrix42 makes it possible. • Effortless Simplicity. Extensible Scalability. Effective Security. • Matrix42’s recent acquisition of market-redefining Australian EMM vendor Silverback, gives organizations all over the world the opportunity to easily and securely adopt next generation mobile devices at scale. The Silverback by Matrix42 solution delivers: • Easy, zero-touch deployment and management of mobile IT that gives users a consistent, familiar and flexible experience, while controlling usage and costs • A streamlined, scalable mobile IT infrastructure with no proprietary proxy servers creating bottlenecks, cost and points of failure • Security that protects each user’s privacy, while fulfilling corporate security policies
  • 9. Introduction to Matrix42 Workspace Solutions • Compliance engine to enforce corporate policies • Automated compliance monitoring and multi-level escalation mechanisms to meet corporate policies. • Controlled access to and collaboration on corporate files • Secure access and sharing options for corporate information on mobile devices by using a container-based solution. • Secure email gateway access • Only devices registered and compliant for MDM get access to the corporate email service.
  • 10. Introduction to Matrix42 Workspace Solutions • Enterprise App Store (Matrix42 Service Catalog) • Provides self-service access to internal company and public business applications within corporate compliance and usage policies. • Integrated contract and asset management • Enables management of all your mobile devices, contracts, SIM cards & accessories, and reduces costs by optimizing business processes. • Simplified, automated delivery of IT services • Automates order, approval and deployment of all IT hardware, software and services in the Matrix42 Service Catalog. Integration of the Matrix42 Service Desk accelerates incident, problem and change management processes, as well as common tasks such as enrollment, passcode resets and data deletion.
  • 11. Introduction to Matrix42 Workspace Solutions Key Features • A modular, clientless architecture for a native user experience • A standards-based technology that delivers a rapidly scalable and highly available platform • Push configuration and control, including real-time data cost control (especially for roaming) • Personal/corporate identity separation (location/applications/data & forms) • Companion app for secure workspace access, data cost control and SharePoint integration • User-, device- and OS- version-specific security with no AD passwords on the device • Flexible deployment options - on-premise or in the cloud
  • 12. Matrix42 Corporate Matrix42 Physical Fully automated device and application management across Windows, Mac, and Linux operating systems. Matrix42 Virtual Complete disk image and virtual desktop/application management, fully certified for all Citrix platforms. Matrix42 Compliance Integrated license-, asset- and contract management, reporting and usage tracking. License Auditing Comprehensive software recognition via the License Intelligence Service (LIS) cloud, and complete compliance accounting by installation, usage and access of physical, mobile, virtual and cloud applications. Enterprise App Store (Service Catalog) Self-service access and an integrated approval process for company and public applications, within the terms of corporate access and usage policies. Desired state model Enables simplified provisioning through automatic compliance with defined business profiles. Workspace recovery Automated backup of local user files and configurations, and the recovery of data and settings without user intervention. Integrated Matrix42 Service Desk Self-help capabilities and automated break & fix scenarios, plus powerful incident and problem management. Also features full integration with asset management and software deployment functionality.
  • 13. Matrix42 Physical Lean infrastructure requirements Reduces hardware investments to the minimum. Broad platform support Device and management across Windows, Mac and Linux. Enterprise App Store (Matrix42 Service Catalog) Self-service access and an integrated approval process for company and public applications, within the terms of your corporate access and usage policies. Packaging center 100% automation through broad packaging support for prepackaged apps, MSI, VMware ThinApp, Citrix XenApp, Package Robot and script/ Delta- Differential packages. Self-provisioning (Ship-to-desk/self-help) Enables non-IT staff and users to safely install, change or replace computers without IT staff involvement. Integrated license -, asset- and contract management Automatic compliance, license reporting and application usage tracking.
  • 14. Matrix42 Virtual Automation of Citrix infrastructure Create and join Citrix XenApp farms, disk image management for provisioning services and virtual desktop management. Provisioning, configuration & management of (non-) persistent virtual desktops Includes all operating systems, patches and software. Virtual lifecycle management Create, deploy, update and delete virtual desktops and applications. Integrated license asset- contract management Automate accounting and license compliance for virtual desktops and applications. Integrated Matrix42 Service Desk Re-provision virtual desktops and apps, and troubleshoot virtual user services. Citrix Certified For Citrix XenDesktop, XenApp, XenServer, provisioning - independent of the underlying server virtualization infrastructure. Disk image management Create, update and retire disk images within a dedicated change management process. Flexcast support Provision virtual desktops and apps via Citrix publishing, streaming and snapshot technologies. Virtual machine management Snapshot management for virtual machine.
  • 15. Matrix42 IT Service Management Contract lifecycle management Across master agreements and purchase requisition, including cost planning and tracking. Asset lifecycle management Across all physical and virtual devices as well as SIM cards, including stock forecasting. License lifecycle management Administration of all purchased software licenses with automatic reconciliation in a license position report. Flexible hardware and software inventory Discover devices on your local network and scan them automatically to capture hardware configuration and software installations. Comprehensive software recognition The Matrix42 License Intelligence Service (LIS) cloud automatically recognizes more than 1 million different application fingerprints. Integrated self-service Enterprise App Store Allows users to obtain software and other IT services within the terms of your IT policies. Automatic tracking and alerts Identifies and automates the management of unauthorized software installations. Full compliance management across physical, virtual, mobile and cloud environments Accounts for installation, usage, access and user or device groups. Embedded collaboration Includes task, memo and appointment communications that enable clear auditability across responsibilities and processes.
  • 16. Matrix42 Physical Fully automated device and application management across Windows, Mac, and Linux operating systems. Matrix42 Virtual Complete disk image and virtual desktop/application management, fully certified for all Citrix platforms. Matrix42 Compliance Integrated license-, asset- and contract management, reporting and usage tracking. License Auditing Comprehensive software recognition via the License Intelligence Service (LIS) cloud, and complete compliance accounting by installation, usage and access of physical, mobile, virtual and cloud applications. Enterprise App Store (Service Catalog) Self-service access and an integrated approval process for company and public applications, within the terms of corporate access and usage policies. Desired state model Enables simplified provisioning through automatic compliance with defined business profiles. Workspace recovery Automated backup of local user files and configurations, and the recovery of data and settings without user intervention. Integrated Matrix42 Service Desk Self-help capabilities and automated break & fix scenarios, plus powerful incident and problem management. Also features full integration with asset management and software deployment functionality. Lean infrastructure requirements Reduces hardware investments to the minimum. Broad platform support Device and management across Windows, Mac and Linux. Enterprise App Store (Matrix42 Service Catalog) Self-service access and an integrated approval process for company and public applications, within the terms of your corporate access and usage policies. Packaging center 100% automation through broad packaging support for prepackaged apps, MSI, VMware ThinApp, Citrix XenApp, Package Robot and script/ Delta-Differential packages. Self-provisioning (Ship-to-desk/self-help) Enables non-IT staff and users to safely install, change or replace computers without IT staff involvement. Integrated license-, asset- and contract management Automatic compliance, license reporting and application usage tracking. Matrix42 Corporate Matrix42 Physical Matrix42 Virtual Matrix42 IT Service Management Automation of Citrix infrastructure Create and join Citrix XenApp farms, disk image management for provisioning services and virtual desktop management. Provisioning, configuration & management of (non-) persistent virtual desktops Includes all operating systems, patches and software. Virtual lifecycle management Create, deploy, update and delete virtual desktops and applications. Integrated license asset- contract management Automate accounting and license compliance for virtual desktops and applications. Enterprise App Store Self-service access to company and public applications, according to your corporate access and usage policies. Integrated Matrix42 Service Desk Re-provision virtual desktops and apps, and troubleshoot virtual user services. Citrix Certified For Citrix XenDesktop, XenApp, XenServer, provisioning - independent of the underlying server virtualization infrastructure. Disk image management Create, update and retire disk images within a dedicated change management process. Flexcast support Provision virtual desktops and apps via Citrix publishing, streaming and snapshot technologies. Virtual machine management Snapshot management for virtual machine. Contract lifecycle management Across master agreements and purchase requisition, including cost planning and tracking. Asset lifecycle management Across all physical and virtual devices as well as SIM cards, including stock forecasting. License lifecycle management Administration of all purchased software licenses with automatic reconciliation in a license position report. Flexible hardware and software inventory Discover devices on your local network and scan them automatically to capture hardware configuration and software installations. Comprehensive software recognition The Matrix42 License Intelligence Service (LIS) cloud automatically recognizes more than 1 million different application fingerprints. Integrated self-service Enterprise App Store Allows users to obtain software and other IT services within the terms of your IT policies. Automatic tracking and alerts Identifies and automates the management of unauthorized software installations. Full compliance management across physical, virtual, mobile and cloud environments Accounts for installation, usage, access and user or device groups. Embedded collaboration Includes task, memo and appointment communications that enable clear auditability across responsibilities and processes.
  • 17. Contract lifecycle management Across master agreements and purchase requisition, including cost planning and tracking. Asset lifecycle management Across all physical and virtual devices as well as SIM cards, including stock forecasting. License lifecycle management Administration of all purchased software licenses with automatic reconciliation in a license position report. Flexible hardware and software inventory Discover devices on your local network and scan them automatically to capture hardware configuration and software installations. Comprehensive software recognition The Matrix42 License Intelligence Service (LIS) cloud automatically recognizes more than 1 million different application fingerprints. Integrated self-service Enterprise App Store (Matrix42 Service Catalog) Allows users to obtain software and other IT services within the terms of your IT policies. Automatic tracking and alerts Identifies and automates the management of unauthorized software installations. Full compliance management across physical, virtual, mobile and cloud environments Accounts for installation, usage, access and user or device groups. Embedded collaboration Includes task, memo and appointment communications that enable clear auditability across responsibilities and processes. Supports all mobile operating systems Enables management of base connectivity, security and encryption options including peripheral control, and adoption of the latest mobile OS technology. Enables BYOD and corporate device security Extensive support for native OS application security options, and a container-based approach to separate business and private data. Compliance engine enforces policies Automated compliance monitoring and multi-level escalation mechanisms to meet corporate policies. Controlled access to and collaboration on corporate files Secure access and sharing options for corporate information on mobile devices by using a container-based solution. Secure email gateway access Only devices registered and compliant for MDM get access to the corporate email service. Enterprise App Store Provides self-service access to internal company and public business applications within corporate compliance and usage policies. Integrated contract and asset management Enables management of all your mobile devices, contracts, SIM cards & accessories, and reduces costs by optimizing business processes. Simplified, automated delivery of IT services Automates order, approval and deployment of all IT hardware, software and services in the Matrix42 Service Catalog. Integration of the Matrix42 Service Desk accelerates incident, problem and change management processes, as well as common tasks such as enrollment, passcode resets and data deletion. Matrix42 Compliance Matrix42 Mobile Matrix42 Mobile Apps Matrix42 Enterprise Manager for SCCM Mobile Service Catalog – The workspace that’s always with you Browse all available services, get mobile access to your workspace, track and approve open orders and provide transparency into all service-related costs and dependencies. Mobile Service Desk – The world’s most responsive IT service Browse the knowledgebase, create new tickets, track progress, view open tickets and rate service quality. Mobile Incident Management IT service technicians can create, work on, and close incidents and access to the knowledge base using an iPad. Mobile dashboards provide always on access to critical incident management KPIs. (only available for iPad) Company News – Always know what’s going on Get the latest company news and announcements delivered to your Mobile Device, including social media streams from your Facebook and Twitter accounts. Company Address Book – Never lose touch with the people that matter Search the company address book and save contacts to your local address book. Get directions or place calls with a few swipes. Simple report creation - no SCCM or SQL expertise needed Graphical compliance reports can be created directly from the Enterprise Manager web console or via periodic emails. This allows IT and business staff to report on relevant SCCM information without any SCCM or SQL know- how. Easy control of SCCM functions – no access to SCCM console needed In just 5 clicks, the Service Desk or any other IT representative can distribute software, operating systems, patches and scripts with no technical training. Real-time, user-friendly graphical progress information allows instant troubleshooting and remediation. Secure and safe task delegation for non-IT staff – delegation without risk By providing role-specific access to functionality around packages & patches, computer groups and scripts, senior IT professionals can hand over simple tasks to less expert colleagues without giving them access to the SCCM console.
  • 18. PROPRIETARY & CONFIDENTIAL MeetingSense5 | Easy Meeting Collaboration for Everyone
  • 19. PROPRIETARY & CONFIDENTIAL MeetingSense, Inc. Overview “MeetingSense is one of those rare products that uncovers and then solves a common business need near perfectly.”
  • 20. PROPRIETARY & CONFIDENTIAL MeetingSense Software Corporate Overview 2007: Launched by IBM and Adobe Executives To help Teams collaboratively manage meeting information & optimize business productivity A Proven Solution: 8 Years & 5 Versions 100s of corporate clients across thousands of end users. Like: Strategic Partners with Industry Leaders Industry leading partners provide flexible solutions & purchasing options
  • 21. PROPRIETARY & CONFIDENTIAL Introducing MeetingSense5 "When time really is money, MeetingSense provides a huge ROI benefit to companies during these difficult economic times“
  • 22. PROPRIETARY & CONFIDENTIAL Introducing MeetingSense5 – A Meeting Paradigm Shift Focused Team Meeting Collaboration Foster easy, efficient team collaboration between every participant, in every meeting. Ensure your team always has the most productive meetings possible Conduct Successful Meetings Leverage existing tools & familiar workflows to properly capture, share, & then manage the contextual information exchanged in meetings, to derive max ROI Establish Proper Meeting Culture Introduce standardized meeting best practices to foster accountability in team collaboration that drives predictably successful meeting & project outcomes Save Loads of Time & Money Teams become much more efficient and effective, leading to quantifiable time and cost savings, while eliminating meeting clean-up and information loss.
  • 23. PROPRIETARY & CONFIDENTIAL MeetingSense5 - Core Feature Set Get Team Meeting Collaboration Simple, powerful, totally inclusive meeting collaboration in the cloud Capture Everything ‘Meeting’ Meeting notes, action items, files, decisions, roll call, & much more… Completely Manage Action Items Real-time team action item management online via email & the web Send Smart Meeting Summaries Instantly deliver brandable, standardized meeting notes for every meeting Establish True Meeting Culture Add true structure & best practices to drive team standardization & success Leverage Microsoft Lync Integration Instantly turn Lync from a communication tool into a collaboration platform
  • 24. PROPRIETARY & CONFIDENTIAL MeetingSense5 - The Meeting Productivity Lifecycle… 360 of Your Meetings
  • 25. PROPRIETARY & CONFIDENTIAL MeetingSense5 – Deep Integration with Your Existing Products & Workflows
  • 26. PROPRIETARY & CONFIDENTIAL MeetingSense Product Walkthrough “A hub for making agendas, creating minutes, sending out summaries, and creating action items. It's perfect for scattered groups that meet frequently."
  • 27. PROPRIETARY & CONFIDENTIAL Deep Microsoft Outlook Integration: Leverage & Enhance Your Outlook Calendar
  • 28. PROPRIETARY & CONFIDENTIAL Microsoft Outlook Integration: Add Best Practices & Start Every Meeting Correctly
  • 29. PROPRIETARY & CONFIDENTIAL Web Scheduling – You Can Also Schedule Meetings Online, From Any Computer
  • 30. PROPRIETARY & CONFIDENTIAL Integrate Your Conferencing – Add All of Your Conferencing Details Once…
  • 31. PROPRIETARY & CONFIDENTIAL …And Then Include Your Details in Every Meeting Invite
  • 32. PROPRIETARY & CONFIDENTIAL One-Click Access to Real-Time Collaboration Keep Teams Continuously Plugged-Into Meeting Information "Meetings are far more productive and take far less time... now when people make commitments… they know it's visible and will be tracked."
  • 33. PROPRIETARY & CONFIDENTIAL Contextual Desktop Notifications Keeps Teams Collaborating (Coming Soon!)
  • 34. PROPRIETARY & CONFIDENTIAL Easy and Powerful Browser-Based Meeting Note Taking BlueLock CEO John Qualls describes MeetingSense with a single word: "Priceless."
  • 35. PROPRIETARY & CONFIDENTIAL Capture & Manage Attendance, Files, Notes, Action Items, Decisions, & More…
  • 36. PROPRIETARY & CONFIDENTIAL QuickMeeting – Open or Start AdHock/Spontaneous Meetings whenever Needed
  • 37. PROPRIETARY & CONFIDENTIAL Then Customize & Send/Publish Notes, or Save and Keep Them Private
  • 38. PROPRIETARY & CONFIDENTIAL Completely Customize and Send Meeting Notes Instantly
  • 39. PROPRIETARY & CONFIDENTIAL Ensuring Successful Meeting Outcomes Standardized, Brandable Meeting Notes "MeetingSense is a very cool meeting productivity product. My team and I love using it!“ Chuck Fugee | Software Presales Manager
  • 40. PROPRIETARY & CONFIDENTIAL Instantly Share Branded Meeting Output That Drives Team Collaboration
  • 41. PROPRIETARY & CONFIDENTIAL The Ah Ha! Moment - Highly Consumable Meeting Output to All Attendees
  • 42. PROPRIETARY & CONFIDENTIAL Brandable Output – Put Your Logo an Every Piece of Meeting Output
  • 43. PROPRIETARY & CONFIDENTIAL Take Action – Email links Empower Any Recipient to Leverage MeetingSense
  • 44. PROPRIETARY & CONFIDENTIAL The MeetingSense Dashboard Team Collaboration Made Simple “[MeetingSense] ensures very effective team communication and helps us to drive successful and timely program launches.“ Jackie Green | Sr. Program Manager
  • 45. PROPRIETARY & CONFIDENTIAL Intuitive Real-Time Team Meeting Management with Just a Browser
  • 46. PROPRIETARY & CONFIDENTIAL ‘Social Media’-Like Stream Shows You All Team Updates In Real-Team
  • 47. PROPRIETARY & CONFIDENTIAL Intuitive Real-Time Team Meeting Management with Just a Browser
  • 48. PROPRIETARY & CONFIDENTIAL Find Everything – Easy to Use but Powerful Meeting & Action Item Filters
  • 49. PROPRIETARY & CONFIDENTIAL Easily Manage All of The Team’s Action Items in a Single Online Dashboard
  • 50. PROPRIETARY & CONFIDENTIAL Intuitive and Robust Action Item Management with All the Bells & Whistles
  • 51. PROPRIETARY & CONFIDENTIAL Instantly Add Meeting Collaboration to Microsoft Lync and Office 365 "MeetingSense improved our group’s meeting efficiency almost instantly.. MeetingSense always makes my group look like stars.“ Ryan Hunter, VP IT
  • 52. PROPRIETARY & CONFIDENTIAL MeetingSense LyncCapture™ for Microsoft Lync™ and Microsoft Office 365 MeetingSense Collaboration for Lync instantly turns Microsoft Lync from a messaging and communication tool into total cloud-based team meeting management and collaboration. Turn Microsoft Lync into a Collaboration Platform Full Team Collaboration Instantly turn Microsoft Lync into a full team meeting collaboration platform. Add invaluable productivity capabilities to Lync and instantly enhance the success of your Lync meetings. Capture & Share Output Leverage real-time Lync communication and add rich note taking, action item assignment, instant meeting notes output, and full team collaboration in the cloud, using just email and a browser. 360 of Your Meetings Complete pre, during, and post meeting information capture and collaboration allows your team to constantly work together around the entire evolution of every Lync meeting.
  • 53. PROPRIETARY & CONFIDENTIAL Microsoft Lync Integration – Instantly Open MeetingSense LyncCapture
  • 54. PROPRIETARY & CONFIDENTIAL Microsoft Lync – Start Collaboration for Scheduled Lync Meetings
  • 55. PROPRIETARY & CONFIDENTIAL Microsoft Lync – Instantly Add MeetingSense Meeting Collaboration