In this webinar, our SolarWinds sales engineer discussed how to help you understand what basic software you need to improve IT operations at your site. We reviewed the key factors to consider and where to start. We also reviewed and demonstrated the tools our government and education customers need today. During this interactive webinar, attendees learned how: Web Help Desk® provides help desk ticketing and asset management to help improve problem resolution rates and reporting Dameware® Remote Support simplifies remote access and helps improve desktop support and administration ipMonitor® provides visibility into availability and performance of your network, servers, and applications Patch Manager helps you quickly address software vulnerabilities Engineer’s Toolset™ contains over 60 products to support your network