True Page Management Print Management

1. Managed Print Services
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2. Market Research
What the experts are saying:
“Any entity, large or small,
that cannot identify exactly
how much it is spending on
any part of its business
has a problem.”
- BERTL RESEARCH
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3. According to Buyers Lab, Gartner and
IDC, the worldwide leaders in IT market
research, output fleets are one of the most
overlooked and under managed assets
a company has, costing companies 1%
to 3% of revenues per year. Since most
companies do not know what they are
currently spending and do not have a
centralized management in place,
implementing a print management solution
can represent a hidden goldmine
of savings.
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4. “Printers, the consumables and support
required to keep them operating
represent 10% to 20% or more
of the typical IT budget.”
“84% of all print jobs are less than 4 pages.”
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5. “Paper output in the typical office is growing
at an incredible rate of 21% per year.”
GIGA Information Group
“Up to 50% of all help desk
calls are printer related.”
“30% of business process failures are due to
document delivery problems.”
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6. “60% to 80% of total
output volume
resides on printers
- not copiers.”
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7. Output Management Issues
Gartner found that
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8. Office Output Trends
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9. A Typical Printing Environment
Total Cost of Printing Utilization
5% 30%
Acquisition
25%
Operating
20%
Support
15%
50%
45%
10%
5%
0%
Very Low Low On Target High Too High
Printing Profile Underutilized Overutilized
4+ Pages
1-3 Pages
16% Management
nagement
Number of
Printers?
84%
Number of Total Amount
Pages? Spent?
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10. Value Proposition of
PagePilot
A properly managed print and document output management
program will
- Reduce output costs
- Reduce IT burden
- Eliminate capital investment
- Provide single point of accountability
- Enable business process optimization
- Properly align assets to employees
- Focus on the type of documents created
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11. Typical Management Concerns on Printing
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12. What is an Output Strategy?
A defined, phased approach to the improvement and management
of an output infrastructure that:
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13. Manage Over Time - Components
Managed Print Services Program
- Provides on-going support and refinement of solution
- Establishes single point of contact for support and accountability (assets)
- Consolidates redundant support functions
- Improves user support levels
Typical Program Elements
- Asset tracking and reporting
- Consumable management
- Help desk and maintenance support
- On-going optimization support
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14. Direct Cost Savings
5%
20%
10%
Equipment Cost
Break-Fix
30%
Consumables
35%
IT Support
Installations & Upgrades
SAVINGS (25%)
Unmanged Managed
DIRECT COST
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15. Indirect Cost Impact
70%
80%
70%
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16. Asset Consolidation
Asset consolidation, by itself,
rarely leads to sustainable cost savings.
Companies need to address the actual print management
aspect of the strategy to get sustainable cost savings.
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17. Business Model Summary
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18. Typical Document Output
Management Goals
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19. Next Steps
Allow RS to perform a no commitment assessment to
determine the document management opportunity
- Provide RS with a workstation to load assessment software
- Provide floor plans
- Allow departmental access for assess applications
- Provide audience of key personnel to share findings and
recommendations
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