Our IT dept received the prestigious Support Center Award through the Help Desk Institute. We are the first healthcare organization in the U.S. to receive this award.
Quality Starts with Requirements (Feb 2012, Patrick Martin)IIBA Rochester NY
Understanding the importance of requirements in delivering quality products and services.
If Quality means conformation to requirements and the requirements are in error, have we delivered quality? Defects in requirements are the hardest to find, prevent and repair as well as the most pervasive and severe.
Meet the speaker: Patrick Martin helps people make money and save money. He currently works for First Niagara Bank as VP Quality Assurance where his team is building a quality practice around business analysts. Patrick previously worked for TD Bank as VP QMO where his team saved the bank millions of dollars while improving the customer experience and reducing operational risks.
Patrick is also a recovering entrepreneur with many years of experience in start-up and turnaround of professional services businesses. He was a founding executive of FuGEN, Inc and former State Director of the Florida Manufacturing Extension Partnership.
Patrick received the prestigious Smithsonian Innovation Laureate in 1999 for his work on Internet investigative technologies. He also received distinction as a White House Innovation grantee in 1999 for his work on knowledge sharing technologies. Patrick received his Bachelor of Science in Technology Management from the University of Maryland, and he is an active board member of the Maine Technology Institute.
Employee First, Customer Second (EFCS) is a radical new philosophy of HCL Technologies.
Through this philosophy the aim was to create a unique employee organization, drive an inverted organizational structure, create transparency and accountability within the organization, and encourage a value driven culture.
For more information. please visit www.employeefirst.in
Quality Starts with Requirements (Feb 2012, Patrick Martin)IIBA Rochester NY
Understanding the importance of requirements in delivering quality products and services.
If Quality means conformation to requirements and the requirements are in error, have we delivered quality? Defects in requirements are the hardest to find, prevent and repair as well as the most pervasive and severe.
Meet the speaker: Patrick Martin helps people make money and save money. He currently works for First Niagara Bank as VP Quality Assurance where his team is building a quality practice around business analysts. Patrick previously worked for TD Bank as VP QMO where his team saved the bank millions of dollars while improving the customer experience and reducing operational risks.
Patrick is also a recovering entrepreneur with many years of experience in start-up and turnaround of professional services businesses. He was a founding executive of FuGEN, Inc and former State Director of the Florida Manufacturing Extension Partnership.
Patrick received the prestigious Smithsonian Innovation Laureate in 1999 for his work on Internet investigative technologies. He also received distinction as a White House Innovation grantee in 1999 for his work on knowledge sharing technologies. Patrick received his Bachelor of Science in Technology Management from the University of Maryland, and he is an active board member of the Maine Technology Institute.
Employee First, Customer Second (EFCS) is a radical new philosophy of HCL Technologies.
Through this philosophy the aim was to create a unique employee organization, drive an inverted organizational structure, create transparency and accountability within the organization, and encourage a value driven culture.
For more information. please visit www.employeefirst.in
Stedelijk Kompas Stappenplan Intensivering Van De Aanpak Van Dakloosheid Vng ...Edo Paardekooper Overman
Het meest recente stappenplan, zoals de VNG dat heeft opgesteld.(Daan Heineke ; Ronald Bosker) Eind 2008 had (op twee á drie na) elke centrum-gemeente zo'n plan klaar. Uitvoering wacht in veel gevallen nog op de definitieve toe-, herverdeling van middelen door VWS; c.q. Bussemaker.
How we conducted development centers to arrive at a developmental planning input for creation of an effective succession pipeline at a life insurance giant.
Gearing up towards quality management systemJosephCarreon6
Assessing the principles of a quality management system is an important dimension for establishing an effective organization’s processes of projects, programs, and activities which are increasingly important for client satisfaction and for continuous improvement. This study focused on assessing the principles of a quality management system anchored on ISO 9001:2015 as recognized by THE Department of Education. Hence, customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management are primary indicators in the implementations of different projects, programs, and activities in an organization.
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...Bizagi
The Stone Coast Story – Digital Transformation Webinar Series
Right now digital leaders are using Centers of Excellence (CoEs) to speed up digital change in the enterprise. According to Gartner, “Centers of excellence accelerate the uptake of new technologies and optimize core capabilities with higher efficiency and lower costs.”
In this interactive session you’ll hear the story of hedge fund administration and consulting firm Stone Coast, currently building their CoE team to provide digital leadership, best practices and training in order to embed a culture of process digitization.
View this presentation to explore:
•When a CoE is the right strategy for accelerating progress
•Four practical steps in building your Center of Excellence
•Why Stone Coast Fund Services chose to build its CoE
•Your questions about how to create your own CoE
CIC Case Study 732017 rev. 1 1 Chesapeake IT Consu.docxchristinemaritza
CIC Case Study 7/3/2017 rev. 1 1
Chesapeake IT Consultants
Chesapeake IT Consultants (CIC) is a successful Information Technology consulting services firm
that utilizes proven IT and management methodologies to achieve measurable results for its
customers. Its customer base includes small to mid-tier businesses, non-profit organizations
and governmental agencies at the local, state and federal levels. CIC feels strongly that its
success is dependent on the combination of the talent of its IT consultants, the best practices
CIC employs, and a dedication to delivering truly beneficial IT solutions to their clients.
Corporate Profile
Corporate Name: Chesapeake IT Consultants, Inc.
Founded: May 2004
Headquarters: Baltimore, Maryland
Satellite Locations: Herndon, Virginia; Bethesda, Maryland
Number of Employees: 400
Total Annual Gross Revenue: $80,000,000
President and
Chief Executive Officer (CEO): Alvin Morrison
Business Areas
CIC provides consulting services in the following areas:
Business Process Consulting - Business process redesign, process improvement
IT Consulting - IT strategy, analysis, planning, system development, implementation,
and network support
IT Outsourcing Consulting – Requirements analysis; vendor evaluation, due diligence,
selection and performance management; Service Level Agreements
Business Strategy
CIC's business strategy is to provide extraordinary consulting services and recommendations to
its customers by employing highly skilled consultants and staying abreast of new business
concepts and technology and/or developing new business concepts and best practices of its
own.
Excerpt from the CIC Strategic Business Plan
While the complete strategic plan touches on many areas, below is an excerpt from CIC’s latest
Strategic Business Plan that identifies a few of CIC's Goals.
Goal 1: Increase CIC Business Development by winning new contracts in the areas of IT
consulting.
Goal 2: Build a cadre of consultants internationally to provide remote research and analysis
support to CIC’s onsite teams in the U. S.
CIC Case Study 7/3/2017 rev. 1 2
Goal 3: Continue to increase CIC’s ability to quickly provide high quality consultants to awarded
contracts to best serve the clients’ needs.
Goal 4: Increase CIC’s competitive advantage in the IT consulting marketplace by increasing its
reputation for having IT consultants who are highly skilled in leading edge technologies and
innovative solutions for its clients.
Current Business Environment
CIC provides consultants on-site to work with its clients, delivering a wide variety of IT-related
services. CIC obtains most of its business through competitively bidding on Requests for
Proposals issued by business, government and non-profit organizations. A small but growing
portion of its business is through referrals and follow-on contracts from satisfied clients. C ...
CIC Case Study 11152017 rev. 4 1 Chesapeake IT ConsVinaOconner450
CIC Case Study 11/15/2017 rev. 4 1
Chesapeake IT Consultants
Chesapeake IT Consultants (CIC) is a successful Information Technology consulting services firm
that utilizes proven IT and management methodologies to achieve measurable results for its
customers. Its customer base includes small to mid-tier businesses, non-profit organizations
and governmental agencies at the local, state and federal levels. CIC feels strongly that its
success is dependent on the combination of the talent of its IT consultants, the best practices
CIC employs, and a dedication to delivering truly beneficial IT solutions to their clients.
Corporate Profile
Corporate Name: Chesapeake IT Consultants, Inc.
Founded: May 2004
Headquarters: Baltimore, Maryland
Satellite Locations: Herndon, Virginia; Bethesda, Maryland
Number of Employees: 400
Total Annual Gross Revenue: $80,000,000
President and
Chief Executive Officer (CEO): Alvin Morrison
Business Areas
CIC provides consulting services in the following areas:
• Business Process Consulting - Business process redesign, process improvement
• IT Consulting - IT strategy, analysis, planning, system development, implementation,
and network support
• IT Outsourcing Consulting – Requirements analysis; vendor evaluation, due diligence,
selection and performance management; Service Level Agreements
Business Strategy
CIC's business strategy is to provide extraordinary consulting services and recommendations to
its customers by employing highly skilled consultants and staying abreast of new business
concepts and technology and/or developing new business concepts and best practices of its
own.
Excerpt from the CIC Strategic Business Plan
CIC Case Study 11/15/2017 rev. 4 2
While the complete strategic plan touches on many areas, below is an excerpt from CIC’s latest
Strategic Business Plan that identifies a few of CIC's Goals.
Goal 1: Increase CIC Business Development by winning new contracts in the areas of IT
consulting.
Goal 2: Build a cadre of consultants internationally to provide remote research and analysis
support to CIC’s onsite teams in the U. S.
Goal 3: Continue to increase CIC’s ability to quickly provide high quality consultants to awarded
contracts to best serve the clients’ needs.
Goal 4: Increase CIC’s competitive advantage in the IT consulting marketplace by increasing its
reputation for having IT consultants who are highly skilled in leading edge technologies and
innovative solutions for its clients.
Current Business Environment
CIC provides consultants on-site to work with its clients, delivering a wide variety of IT-related
services. CIC obtains most of its business through competitively bidding on Requests for
Proposals issued by business, government and non-profit organizations. A small but growing
portion of its business is through referrals and follow-on contracts from satisfied clients. CIC
...
Stedelijk Kompas Stappenplan Intensivering Van De Aanpak Van Dakloosheid Vng ...Edo Paardekooper Overman
Het meest recente stappenplan, zoals de VNG dat heeft opgesteld.(Daan Heineke ; Ronald Bosker) Eind 2008 had (op twee á drie na) elke centrum-gemeente zo'n plan klaar. Uitvoering wacht in veel gevallen nog op de definitieve toe-, herverdeling van middelen door VWS; c.q. Bussemaker.
How we conducted development centers to arrive at a developmental planning input for creation of an effective succession pipeline at a life insurance giant.
Gearing up towards quality management systemJosephCarreon6
Assessing the principles of a quality management system is an important dimension for establishing an effective organization’s processes of projects, programs, and activities which are increasingly important for client satisfaction and for continuous improvement. This study focused on assessing the principles of a quality management system anchored on ISO 9001:2015 as recognized by THE Department of Education. Hence, customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management are primary indicators in the implementations of different projects, programs, and activities in an organization.
Bizagi and Stone Coast Fund Services: How Centers of Excellence Speed Up Digi...Bizagi
The Stone Coast Story – Digital Transformation Webinar Series
Right now digital leaders are using Centers of Excellence (CoEs) to speed up digital change in the enterprise. According to Gartner, “Centers of excellence accelerate the uptake of new technologies and optimize core capabilities with higher efficiency and lower costs.”
In this interactive session you’ll hear the story of hedge fund administration and consulting firm Stone Coast, currently building their CoE team to provide digital leadership, best practices and training in order to embed a culture of process digitization.
View this presentation to explore:
•When a CoE is the right strategy for accelerating progress
•Four practical steps in building your Center of Excellence
•Why Stone Coast Fund Services chose to build its CoE
•Your questions about how to create your own CoE
CIC Case Study 732017 rev. 1 1 Chesapeake IT Consu.docxchristinemaritza
CIC Case Study 7/3/2017 rev. 1 1
Chesapeake IT Consultants
Chesapeake IT Consultants (CIC) is a successful Information Technology consulting services firm
that utilizes proven IT and management methodologies to achieve measurable results for its
customers. Its customer base includes small to mid-tier businesses, non-profit organizations
and governmental agencies at the local, state and federal levels. CIC feels strongly that its
success is dependent on the combination of the talent of its IT consultants, the best practices
CIC employs, and a dedication to delivering truly beneficial IT solutions to their clients.
Corporate Profile
Corporate Name: Chesapeake IT Consultants, Inc.
Founded: May 2004
Headquarters: Baltimore, Maryland
Satellite Locations: Herndon, Virginia; Bethesda, Maryland
Number of Employees: 400
Total Annual Gross Revenue: $80,000,000
President and
Chief Executive Officer (CEO): Alvin Morrison
Business Areas
CIC provides consulting services in the following areas:
Business Process Consulting - Business process redesign, process improvement
IT Consulting - IT strategy, analysis, planning, system development, implementation,
and network support
IT Outsourcing Consulting – Requirements analysis; vendor evaluation, due diligence,
selection and performance management; Service Level Agreements
Business Strategy
CIC's business strategy is to provide extraordinary consulting services and recommendations to
its customers by employing highly skilled consultants and staying abreast of new business
concepts and technology and/or developing new business concepts and best practices of its
own.
Excerpt from the CIC Strategic Business Plan
While the complete strategic plan touches on many areas, below is an excerpt from CIC’s latest
Strategic Business Plan that identifies a few of CIC's Goals.
Goal 1: Increase CIC Business Development by winning new contracts in the areas of IT
consulting.
Goal 2: Build a cadre of consultants internationally to provide remote research and analysis
support to CIC’s onsite teams in the U. S.
CIC Case Study 7/3/2017 rev. 1 2
Goal 3: Continue to increase CIC’s ability to quickly provide high quality consultants to awarded
contracts to best serve the clients’ needs.
Goal 4: Increase CIC’s competitive advantage in the IT consulting marketplace by increasing its
reputation for having IT consultants who are highly skilled in leading edge technologies and
innovative solutions for its clients.
Current Business Environment
CIC provides consultants on-site to work with its clients, delivering a wide variety of IT-related
services. CIC obtains most of its business through competitively bidding on Requests for
Proposals issued by business, government and non-profit organizations. A small but growing
portion of its business is through referrals and follow-on contracts from satisfied clients. C ...
CIC Case Study 11152017 rev. 4 1 Chesapeake IT ConsVinaOconner450
CIC Case Study 11/15/2017 rev. 4 1
Chesapeake IT Consultants
Chesapeake IT Consultants (CIC) is a successful Information Technology consulting services firm
that utilizes proven IT and management methodologies to achieve measurable results for its
customers. Its customer base includes small to mid-tier businesses, non-profit organizations
and governmental agencies at the local, state and federal levels. CIC feels strongly that its
success is dependent on the combination of the talent of its IT consultants, the best practices
CIC employs, and a dedication to delivering truly beneficial IT solutions to their clients.
Corporate Profile
Corporate Name: Chesapeake IT Consultants, Inc.
Founded: May 2004
Headquarters: Baltimore, Maryland
Satellite Locations: Herndon, Virginia; Bethesda, Maryland
Number of Employees: 400
Total Annual Gross Revenue: $80,000,000
President and
Chief Executive Officer (CEO): Alvin Morrison
Business Areas
CIC provides consulting services in the following areas:
• Business Process Consulting - Business process redesign, process improvement
• IT Consulting - IT strategy, analysis, planning, system development, implementation,
and network support
• IT Outsourcing Consulting – Requirements analysis; vendor evaluation, due diligence,
selection and performance management; Service Level Agreements
Business Strategy
CIC's business strategy is to provide extraordinary consulting services and recommendations to
its customers by employing highly skilled consultants and staying abreast of new business
concepts and technology and/or developing new business concepts and best practices of its
own.
Excerpt from the CIC Strategic Business Plan
CIC Case Study 11/15/2017 rev. 4 2
While the complete strategic plan touches on many areas, below is an excerpt from CIC’s latest
Strategic Business Plan that identifies a few of CIC's Goals.
Goal 1: Increase CIC Business Development by winning new contracts in the areas of IT
consulting.
Goal 2: Build a cadre of consultants internationally to provide remote research and analysis
support to CIC’s onsite teams in the U. S.
Goal 3: Continue to increase CIC’s ability to quickly provide high quality consultants to awarded
contracts to best serve the clients’ needs.
Goal 4: Increase CIC’s competitive advantage in the IT consulting marketplace by increasing its
reputation for having IT consultants who are highly skilled in leading edge technologies and
innovative solutions for its clients.
Current Business Environment
CIC provides consultants on-site to work with its clients, delivering a wide variety of IT-related
services. CIC obtains most of its business through competitively bidding on Requests for
Proposals issued by business, government and non-profit organizations. A small but growing
portion of its business is through referrals and follow-on contracts from satisfied clients. CIC
...
HDI Capital Area Local Chapter Meeting, Local Chapter Updates, HDI Corporate Updates and presentation on Finding the "Root" in Root Cause Analysis - A Client Case
Hdi Capital Area Program Slides May 18 2018hdicapitalarea
HDI Updates and an interactive, entertaining, and informative session will reveal the philosophy and methodology the Johns Hopkins support organization used to create a culture of transparency and staff engagement that produced high-performing teams.
Personalized Workforce Optimization Solutions Just for YouADP, LLC
You’re looking for a clear path to managing the financial and HR processes so vital to your business. We can pave that road for you. We will deliver a personalized workforce optimization solution that meets your unique business challenges. We will provide you with the expertise, tools and resources to maximize your organization’s HCM investment.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
https://mavenprofserv.com/comparison-and-highlighting-of-the-key-differences-between-the-mdr-and-ivdr-in-the-eu/
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
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VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.