Telecom Expense Management The Problem & The Solution February 21, 2008
The Problem Telecom tracking and billing is complex & dynamic Companies overpay substantially & pay late fees Invoices can not be audited without automation Approvals and cost center allocations are cumbersome Difficult to focus on strategic aspects of telecom © 2007 BroadSource, Inc.
Invoice Processing Model WIRELINE/ WIRELESS INVOICES RECEIVED BY A/P Step: 2 Step: 3 Step: 4 Step: 5 Step: 6 Step: 7 Step: 1 Local, LD, Data, Wireless INVOICES SENT TO EMPLOYEE FOR CODING  & APPROVAL EMPLOYEE APPROVES-SENDS SPREADSHEET/BILLS BACK TO A/P  A/P RECEIVES SPREADSHEET/BILLS WITH APPROVAL APPROVED INVOICES GET MANUALLY KEYED INTO SYSTEM BY A/P BILLS GET PAID A/P ALLOCATES BILLS TO APPROPRIATE ADMIN COST BUCKET EMPLOYEE DISPUTES/ RESEARCHES BILLING ERRORS & TRACKS Step: 8 © 2007 BroadSource, Inc.
OneSource : Technology &   Services  © 2007 BroadSource, Inc.
Which Results In… Ave Cost Reduction of  Increased Operational Efficiencies Guaranteed  ROI 20% © 2007 BroadSource, Inc.
Client Profile Enterprise companies spending $1m - $20m on all telecom expenses Industries Financial Services Retail Real estate Hospitality Pharmaceutical Manufacturing Legal Property Management Ideal Customer Profile Many locations Revenue >$100m Large remote workforce Complex spend © 2007 BroadSource, Inc.
BroadSource Customers © 2007 BroadSource, Inc.
CIO Spotlight © 2007 BroadSource, Inc. - Efficiencies and process control - Allocations $3.4 M,  30 locations,  23 bills,  85 cost centers Identified $293 K of savings Visibility $1.8 M, 9 locations, 600 mobile phones Identified $2M wireline LD billing errors $140 K wireless savings $11 M,  22 locations,  53 bills Results Metrics Company
Contact Information Mike Donner FusionStorm Telecom Services 707-694-2384 [email_address]

Telecom Expense Management

  • 1.
    Telecom Expense ManagementThe Problem & The Solution February 21, 2008
  • 2.
    The Problem Telecomtracking and billing is complex & dynamic Companies overpay substantially & pay late fees Invoices can not be audited without automation Approvals and cost center allocations are cumbersome Difficult to focus on strategic aspects of telecom © 2007 BroadSource, Inc.
  • 3.
    Invoice Processing ModelWIRELINE/ WIRELESS INVOICES RECEIVED BY A/P Step: 2 Step: 3 Step: 4 Step: 5 Step: 6 Step: 7 Step: 1 Local, LD, Data, Wireless INVOICES SENT TO EMPLOYEE FOR CODING & APPROVAL EMPLOYEE APPROVES-SENDS SPREADSHEET/BILLS BACK TO A/P A/P RECEIVES SPREADSHEET/BILLS WITH APPROVAL APPROVED INVOICES GET MANUALLY KEYED INTO SYSTEM BY A/P BILLS GET PAID A/P ALLOCATES BILLS TO APPROPRIATE ADMIN COST BUCKET EMPLOYEE DISPUTES/ RESEARCHES BILLING ERRORS & TRACKS Step: 8 © 2007 BroadSource, Inc.
  • 4.
    OneSource : Technology& Services © 2007 BroadSource, Inc.
  • 5.
    Which Results In…Ave Cost Reduction of Increased Operational Efficiencies Guaranteed ROI 20% © 2007 BroadSource, Inc.
  • 6.
    Client Profile Enterprisecompanies spending $1m - $20m on all telecom expenses Industries Financial Services Retail Real estate Hospitality Pharmaceutical Manufacturing Legal Property Management Ideal Customer Profile Many locations Revenue >$100m Large remote workforce Complex spend © 2007 BroadSource, Inc.
  • 7.
    BroadSource Customers ©2007 BroadSource, Inc.
  • 8.
    CIO Spotlight ©2007 BroadSource, Inc. - Efficiencies and process control - Allocations $3.4 M, 30 locations, 23 bills, 85 cost centers Identified $293 K of savings Visibility $1.8 M, 9 locations, 600 mobile phones Identified $2M wireline LD billing errors $140 K wireless savings $11 M, 22 locations, 53 bills Results Metrics Company
  • 9.
    Contact Information MikeDonner FusionStorm Telecom Services 707-694-2384 [email_address]