2. Company Overview - i - Private & in Commercial Confidence
Table of Contents
1 EXECUTIVE SUMMARY 1
1.1 Company Highlights 1
2 WE DELIVER LOCAL SOLUTIONS, WORLDWIDE 2
2.1 Broadly, We Specialise 2
2.2 Our Consultative Approach 2
2.3 Our Locations 2
3 OUR MARKETS & SERVICES 3
3.1 Our Top Clients 3
3.2 Information Technology 3
3.3 ERP 4
3.4 Telecommunications 5
3.5 Finance & Accountancy 5
3.6 Engineering 6
3.7 Supply Chain & Procurement 6
3.8 Human Resources 7
3.9 Sales & Marketing 7
3.10 Public Sector 8
4 WE FIND & DELIVER TALENT 9
4.1 Delivery Process 9
4.2 Candidate Care 10
5 WE ARE EASY TO WORK WITH 11
5.1 We Have Reliable Account Managers 11
5.2 We Perform Well, Consistently 11
5.3 We Value Our Excellent Support Teams 11
6 WE HAVE A HIGHLY-REGARDED PEDIGREE 12
6.1 Our ISO 9001:2000 Accreditation 12
6.2 Our Array of Awards 12
6.3 Our Memberships of Professional Bodies 12
6.4 Testimonials & References 12
7 AND STILL WE GROW IN STRENGTH 13
7.1 Company Financials 13
7.2 Enterprising Management Team 14
7.3 Insurance 14
7.4 Corporate Structure 14
7.5 Group Milestones 14
3. Company Overview - 1 - Private & in Commercial Confidence
1 EXECUTIVE SUMMARY
This document introduces what we offer and how.
1.1 COMPANY HIGHLIGHTS
Recruitment company with flexible offerings, including Managed Service & Master
Vendor
Over 2,500 contractors deployed in over 60 countries
Place approximately 100 people per month in senior permanent positions
Network of 16 offices across 12 countries, spanning five continents – Employ 311
staff
Turnover of £178m
Listed on the London Stock Exchange (AIM) – May 2006
Place hundreds of contract & permanent staff worldwide; skills in IT, ERP,
Telecoms, Finance & Accountancy, Engineering, Sales & Marketing, Supply Chain
Management and HR, plus across the UK Public Sector
Fully integrated candidate database – Extensive but selective; excellent Contractor
Care
Multi-award-winning services & ISO 9001:2000 Accreditation
25 years of experience finding & recruiting the best.
4. Company Overview - 2 - Private & in Commercial Confidence
2 WE DELIVER LOCAL SOLUTIONS, WORLDWIDE
2.1 BROADLY, WE SPECIALISE
NetworkersMSB is two award-winning recruitment companies combined. We now have
more range, building on our experience of bespoke solutions and services through
permanent, contract and temporary jobs, search and selection, and managed services.
We recruit skilled people for the following sectors:
Information Technology
Enterprise Resource Planning
(ERP)
Telecommunications
Finance & Accountancy
Engineering
Supply Chain & Procurement
Human Resources
Sales & Marketing
Public Sector.
Each of our skilled and experienced consultants is specialised in their sector. They
listen to each of their client and candidate’s needs, building long and trusting
relationships with each.
Each of our specialist divisions has deep knowledge of their sector and the region on
which they focus. Our network of 16 offices across 12 countries, spanning five
continents gives us the scope for pan-global and multiple sector recruitment solutions.
We can only achieve this through localising our delivery channels and their support
teams. However, each has the back up of our global network staff:
Clients are supported by our linked regional offices around the world
Technical staff delivered in the same time zones by regional delivery centres
Dedicated Compliance and Financial Management in each global region
Contractor Care programmes support all candidates globally.
2.2 OUR CONSULTATIVE APPROACH
We recognise the value in partnership and a consultative approach, giving our
clients a measured insight into how their candidate markets work
Each of our consultants understands his sector and the technologies involved
Our network refers most of the people we place; we carry out thorough interviewing,
screening and referencing processes.
2.3 OUR LOCATIONS
We have offices based in the places listed below, with Bromley in the UK being our
European Headquarters. The figures quoted below show the number of full-time
employees in that office; JV denotes our Joint Venture in the Middle East, Saudi
Networkers Services:
Bromley, GBR (177)
London, GBR (50)
Glasgow, GBR (16)
Manchester, GBR (6)
Frankfurt, DEU (5)
Los Angeles, USA (2)
Dallas, USA (16)
Mexico City, MEX (4)
Cape Town, ZAF (20)
Beijing, CHN (9)
Kuala Lumpur, MYS (5)
Dubai, ARE (JV) (15)
Lahore, PAK (JV) (6)
Algiers, DZA (JV) (4)
Riyadh, SAU (JV) (109)
Tehran, IRN (JV) (5).
5. Company Overview - 3 - Private & in Commercial Confidence
3 OUR MARKETS & SERVICES
We have a fully integrated candidate database, extending back 20 years; it is extensive but
selective. We pre-screen all candidates and grade them on their most appropriate skill. Our
dedicated teams of researchers constantly update and track our candidates’ professional
development. In so doing, they create a pool of highly skilled, vetted and trusted candidates.
We are proud of what we have achieved. We look forward to continuing to develop our
services with each of our client’s needs in mind. We maintain our high standards and continue
to provide the best and best-matched, candidates, quickly.
Other areas of competitive advantage include our ability to use the resources of the entire
NetworkersMSB global network, our reputation as a top award-winning consultancy in our
field and our long lasting relationships with our clients.
We have a number of options for our clients:
Location & Delivery – permanent/ temporary staff
Sole Supplier
Managed Services
Master Vendor.
In addition, our in-house media design agency – a Member of the Chartered Institute of
Marketing (CIM), and a Member of the National Press Association (NPA) – can design and
produce adverts for you at very competitive rates.
3.1 OUR TOP CLIENTS
We are a Preferred or First Tier Supplier for many well-known global brands, processes
and government bodies, including those listed in the sub-headings below.
In addition, we are a Master Vendor for:
3.2 INFORMATION TECHNOLOGY
Recruiting IT staff requires a very high degree of specialist knowledge and insight to
provide the best possible service to candidates and those clients who wish to employ
them on either a permanent or contract basis.
NetworkersMSB has specialised in the recruitment of technology professionals for over
20 years. Our ability to respond and adapt to market conditions using a consultative
approach is evident in our comprehensive client base of leading blue chip organisations
and small/medium size enterprises, across multiple industry sectors and disciplines.
Technology is our speciality:
Development – Java/ J2EE,
Microsoft .net Framework, Visua
Basic, SQL Server
Business Intelligence – OLAP,
ETL, Business Objects, Cognos
Network/ Infrastructure/ Security
– Unix & Windows
Programme & Project
Management
Networking & Datacoms
Business, systems & technical
analysis
Data Centre/ Storage/ Virtualisation
CRM
EAI (Enterprise Application
Integration)
Systems Testing & Quality Assurance
Niche Banking Technologies
Legacy Systems – IBM Mainframe,
Progress.
6. Company Overview - 4 - Private & in Commercial Confidence
3.3 ERP
NetworkersMSB has worked in partnership with many of the world’s largest
organisations to deliver ERP projects on time and on budget. We recognise our role in
the market is to provide innovative solutions designed to meet our clients ever changing
ERP recruitment needs.
Our award winning consultants consistently deliver quick and efficient solutions to our
clients in over 23 countries. By adopting a truly consultative approach and a fully
integrated service, we have regularly cut the cost associated with both hiring and
managing a resource base for many of our partners.
Covering the full spectrum of components in the following ERP technologies:
SAP Business Applications &
Solutions
Oracle e-Business Suite
Peoplesoft Enterprise
JD Edwards
Niche ERP.
We provide Functional and Technical resources, from Junior to Expert level across the
full project lifecycle, in the following areas:
Change/ Business
Transformation
Project/ Programme
Management
Analysis
Development
Implementation/ Configuration
Support
Testing
Training
Upgrades.
OUR APPROACH
Working with only the top industry consultants following thorough research and profiling
techniques, our resource supply ensures consistency throughout the entire project
lifecycle, focusing on the following key factors:
Reduced time to hire
Fully integrated solution
Local resources throughout the world (with the required linguistic skills)
Service tailored to suit individual client needs.
7. Company Overview - 5 - Private & in Commercial Confidence
3.4 TELECOMMUNICATIONS
NetworkersMSB Telecommunications Division is a leading provider of technical
personnel to the global ICT marketplace, specialising in the delivery of resource
solutions to the developing and emerging markets of the world on both a contract and
permanent capacity. From large multinationals through to small local consultancies
NetworkersMSB is able to tailor a solution to meet a customers specific resourcing
requirements regardless of location.
We are preferred suppliers for many clients, including the following:
As an established award-winning specialist in this demanding marketplace,
NetworkersMSB provides access to the full spectrum of technical personnel capable of
delivering the latest generation technology covering all network elements.
Spanning the entire infocomm value chain, including infrastructure and services
From legacy, circuit switched systems through to state-of-the-art, packet switched,
and multi-media networks
Including fixed line and mobile, high-capacity, integrated and convergent digital
broadband networks
Telephony, Broadband, Data and Value Added, interactive multi-media services and
applications.
Our unrivalled experience delivering solutions to diverse international markets means
we understand the importance of implementing a service delivery methodology that
consistently meets and exceeds customer expectation, whilst underpinning our
commitment to quality and partnership.
3.5 FINANCE & ACCOUNTANCY
Our Finance division recruits permanent, temporary and contract positions within three
main key sectors Industry & Commerce, Financial Services and the Public Sector. Our
specialist finance consultants recruit for a full range of finance roles from part qualified
to senior accounting and board level appointments in the UK and overseas.
We work in partnership with a range of financial institutions. Our regional teams of
finance consultants have a wealth of experience in attracting talent within areas such as
investment banking, banking, insurance, local and central government.
Three of our biggest clients are:
The types of roles for which we recruit include:
Business/ Financial Analyst
Credit Controller
Financial Accountant
Internal Auditor
Ledger Clerk
Management Accountant
Finance Director
Market, Credit & Ops Risk
Manager
Newly-qualified Accountant
Payroll
Product Accountant/ Controller
Project Manager
Regulatory Accountant
Systems Accountant.
8. Company Overview - 6 - Private & in Commercial Confidence
The division is comprised of consultants who are able to demonstrate the most astute
knowledge of our industry, market, the clients we recruit for and the relevant training
products available.
3.6 ENGINEERING
NetworkersMSB Engineering is a specialist division, focused on providing skilled
technical and engineering specialists to clients across many sectors, including the
following clients:
Each team within the division focuses on a specific aspect of engineering:
Energy – Renewables, Generation and Power, Transmission & Distribution
Mechanical & Electrical – Technical & Support Services
Railways – Technical & Support Services
London Olympics 2012 – Commercial & Technical.
Lack of entry-level investment has led to a great deal of expertise remaining with
freelancers. To address this, we help clients attract the best people in the market.
Examples of roles we have filled include:
Mechanical Supervisor
Labourer
Wireman
Commissioning Engineer
Clerk of Works
Cablehand Earther/ Cable Puller
Digger/ Crane Driver/ Rigger
Site Manager/ Section Supervisor
Mechanical/ Primary/ Generator/
Electrical Fitter
Overhead Lineworker LE1.
3.7 SUPPLY CHAIN & PROCUREMENT
NetworkersMSB Specialist Supply Chain and Procurement division delivers an efficient
and timely approach to supplying skilled procurement professionals on a contract,
interim and permanent basis.
In an ever-increasing competitive global market, the need for exceptional skilled
procurement, sourcing and supply chain personnel is more essential to ensure
corporate competitive advantage than ever before. This has resulted in a war for talent.
Examples of clients include:
In an ever-increasingly competitive global market, the need for exceptionally skilled
procurement, sourcing and supply chain personnel is more essential to ensure
corporate competitive advantage than ever before. The types of roles for which we
recruit include:
Head of Procurement
Supply Chain Director
Procurement Manager
Supply Chain Manager
Sourcing Experts
Lean Managers/ Consultants
Category Manager
Demand Manager
Senior Buyer
Buyer.
9. Company Overview - 7 - Private & in Commercial Confidence
3.8 HUMAN RESOURCES
NetworkersMSB Human Resources (HR) division delivers a specialist and proactive
provision of permanent and interim skilled HR professionals across a wide range of
sectors, including extensive experience in local and central government.
HR are now widely recognised as a key function in driving business agendas and
influencing business strategy. Organisations have become more aware of the value and
importance of their HR functions and the need to recruit and retain the best workforce
this has lead to an increased demand for HR professionals with specialist expertise.
Examples of our clients include:
The types of roles for which we recruit include:
Business Partners
Resourcing & Talent Management
Employee Relations
Compensation & Benefits
Organisational Development
HR Transformation/ Change
Management Consultants
HR Projects/ Outsourcing.
Our team have a very strong understanding of HR and excellent network of industry
contacts across a growing community. Our Team Leader is CIPD qualified and the
remaining team members are currently going through the qualification process. In many
cases, they have done the jobs they are now filling. In each case, our experienced,
professional recruiters are dedicated to providing strong, consultative advice and
fostering long-term relationships with both clients and candidates.
We have established a strong reputation within the HR arena for offering an extremely
personal service to our clients and candidates, an excellent speed of response and a
highly creative and consultative approach to client assignments.
3.9 SALES & MARKETING
Our Sales & Marketing specialist consultants are drawn directly from the Sales &
Marketing industry; therefore, they are able to provide insights into hiring and retaining
the best staff.
We work as each client’s partner across a broad spectrum of industries to source key
Sales & Marketing executives and managers. Our focus is on middle to senior level
professionals with relevant qualifications who will add value to the business, whether
established, start-up or rollout.
Typical roles for which we recruit include:
Business Development/ Account
Manager
Sales Manager/ Director
Channel Manager
Marketing Manager/ Director
Commercial/ Trading Director
Managing Director.
We also recruit the full range of skills for Retail and Fashion. Examples of clients for
whom we have provided such services include the following:
Typical roles for which we recruit include:
Store Manager
Department Manager
Sales Associate
Merchandiser – Sports
Division
Head Office Manager
Head Office Project Assistant
10. Company Overview - 8 - Private & in Commercial Confidence
3.10 PUBLIC SECTOR
Our dedicated Public Sector Division focuses on placing candidates of all levels within
IT, Finance & Accountancy, HR, SCM & Procurement and Engineering.
Our highly trained sector specific consultants are proficient in all aspects of Government
Procurement and the demands of such organisations.
Our unrivalled experience across the market has assisted many leading organisations
within the following areas:
Central Government
Local Government
Defence
Police/ Criminal Justice
Healthcare
Non-departmental government
charities
Education
Arts & Museums.
Our consultants in the public sector and not for profit divisions are selected from a
diverse background, whether they are professional recruiters with years of industry
experience, qualified accountants or graduate trainees who have completed our
graduate programme. This broad skill set ensures that our team is able to offer clients a
broad range of both technical and operational skills.
Examples of our clients include:
NETWORKERSMSB & CATALIST
OGC Buying Solutions awarded NetworkersMSB with the Catalist Framework
Agreement in 2006. Providing temporary and permanent staff across all sectors means
that customers throughout the public sector can use NetworkersMSB as a one-stop-
shop for all their specialist contractor requirements; for this, we are only one of three.
Following a rigorous tender process, NetworkersMSB is a pre-approved supplier,
offering a competitive pricing structure and diverse service supply, complemented by
regional coverage.
11. Company Overview - 9 - Private & in Commercial Confidence
4 WE FIND & DELIVER TALENT
We only select candidates who are reliable and professional, with good communication skills
and who would fit into your business; we go far beyond a simple skills requirement match.
We are confident in this because we take the time to understand each of our client’s needs
and each of our candidate’s aims.
Key to our abilities is our extensive knowledge and experience in retaining this high quality
and talent. Candidates maintain loyal to us, and clients are continually more than pleased with
our service performance. Our team members can account manage as well as deliver
resource, as necessary. We use internet job boards and traditional media for our advertising.
In most instances, the best people in the market are not actively looking for work. Through our
links with and memberships of industry bodies, as well as our candidate networks and referral
systems, we can attract those who are only passively looking for new roles.
We now have a fully integrated candidate database, extensive but selective, for candidates
across the world, with a wide range of skill sets. Our teams add candidates to the database
through their own sourcing, as well as through personal recommendation from our clients and
other candidates.
These candidates are pre-qualified and technically tested. Our management processes
interlink into our Candidate Evaluation Unit. They measure candidates in the following areas:
Technical skill evaluation
Personality screening – Personality profiling & psychometric testing
Aptitude testing
Candidate referencing – Personal & professional, including security clearance
Interviewing – Both telephone-based & face-to-face.
4.1 DELIVERY PROCESS
12. Company Overview - 10 - Private & in Commercial Confidence
4.2 CANDIDATE CARE
We pride ourselves on meeting the changing needs of our candidates. We give them
each a non-sales-based contact, who they can call any time. This Account Manager
(AM) also calls them on a regular basis, ensuring any outstanding issues have been
resolved.
In addition, the AM provides:
General problem-solving – Regarding timesheets, contract changes and payment
issues
Contractor satisfaction – Questionnaires, highlighting what we have done well and
where we can improve in the future
Advice – Career & market advice, discounted technical training & travel
arrangements.
Every three months, we provide candidate and client appraisals, measuring satisfaction
against expectation, confirming whether this was the role or candidate that you
expected, as well as further general feedback to continue to improve our services and
processes.
We place skilled candidates in some isolated environments, often in countries or
locations far from regular contact. We work closely with the client to look after
candidates in the field, and keep them in close contact and informed of all relevant news
or changes.
We can manage all aspects of the contractor relationship, as required, including:
Timely, consolidated invoices
Resource requirements – housing, visas & taxation, transport and tools
On-site solutions.
13. Company Overview - 11 - Private & in Commercial Confidence
5 WE ARE EASY TO WORK WITH
We aim to work closely with you and support you. From the start of a contract, we endeavour
to understand your business as thoroughly as possible: the underlying business needs, the
culture, the aims, all from your point of view. We aim always to be open, honest and
professional. To measure our performance, we will discuss and confirm with you beforehand
the scope of the Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
under which we will work.
5.1 WE HAVE RELIABLE ACCOUNT MANAGERS
We provide each client with an Account Manager (AM), who acts as a single point of
contact for day-to-day and serious issues; in effect, they are Relationship Managers.
These managers ensure we deliver on our KPIs against the SLAs, based on their
extensive Delivery Management experience. With our strong technical understanding of
each of our markets, we can tailor our management reporting to your requirements.
Our AMs stay in their roles for many years, and allowing us ever-increasing knowledge
of you and the market, and giving you the consistency on delivery of this information
and our services that you deserve. The AM ensures that we supply candidates on time
and to specification, ready to work, and already screened. The AM will go to candidate
review meetings and solve client problems related to candidates.
Strong Delivery teams back the AMs, allowing the AMs to act as quality control for our
services. However, our account structure does allow some degree of flexibility to the
allocation of resources to support our business activities, depending on the account plan
for a client and the size of the commercial opportunity.
When a client deems an issue to be of a serious enough nature, NetworkersMSB use
an internal escalation process to resolve the issue to the satisfaction of all involved.
5.2 WE PERFORM WELL, CONSISTENTLY
We continue to perform very well at each stage of our recruitment KPIs:
Requirement response time
Speed of delivery of required
resource
Suitability of candidates –
measured by ratios of CVs to
interviews/ interviews to hire
Competence of the resource
Accuracy of invoices & delivery
Consultant retention ratio
Client survey scoring
Quality of service
Tailored management reports.
5.3 WE VALUE OUR EXCELLENT SUPPORT TEAMS
We would be nothing without our efficient, confident and insightful back up teams:
Our award-winning IT Department maps all efficient data solutions requested
Accurate POs and e-invoicing – Our Billing & Client Services teams ensure we deal
with any outstanding queries
Our candidate database accurately cross-references all present and historical work
and is expertly maintained.
14. Company Overview - 12 - Private & in Commercial Confidence
6 WE HAVE A HIGHLY-REGARDED PEDIGREE
6.1 OUR ISO 9001:2000 ACCREDITATION
NetworkersMSB’s ISO 9001:2000 Accreditation – Overview:
Quality Management System (QMS)
Management Responsibility
Resource Management & Product Realisation
Measurement Analysis and Improvement.
6.2 OUR ARRAY OF AWARDS
Queen’s Award for Enterprise: International Trade – Networkers International
(UK) plc – April 2006
For recruitment export achievements over the preceding three years
Only the second time a recruitment company has won.
Best IT Recruitment Firm in UK – MSB International Ltd – 2006
Best Managed Service Provider – Recruiter Awards for Excellence in UK: Finalist
– MSB International Ltd – 2006.
Top 100 Fastest Growing Private Companies – UK Sunday Times – Networkers
International (UK) plc – 2005
Employer of Choice within Our Industry & Local Business Community –
ATSCo Awards: Highly Commended for People Strategy – MSB International Ltd –
2005.
OUR IN-HOUSE IT DEPARTMENT AWARDS
Effectiveness in IT Award – Information Age – 2006
Year’s Most IT-Enabled Small Business – Computing Awards for Excellence –
2005
Global Awards for Excellence in Workflow Management in pan-European Region –
Silver Award – 2001.
6.3 OUR MEMBERSHIPS OF PROFESSIONAL BODIES
The Association of Technology and Staffing Companies (ATSCo) – www.atsco.org
Recruitment & Employment Federation (REC) – www.rec.uk.com
Professional Contractors Group (PCG) – www.pcg.org.uk
UK Rail industry supplier qualification & verification scheme (Link-up) –
http://rail.achilles.com
Catalist Framework Agreement.
6.4 TESTIMONIALS & REFERENCES
From key clients – Available on request.
15. Company Overview - 13 - Private & in Commercial Confidence
7 AND STILL WE GROW IN STRENGTH
7.1 COMPANY FINANCIALS
Summary of key financial parameters for the group as a whole, Networkers Intl plc:
Parameter 2005 2006 2007
Turnover £35.2m £46.3m £177.9m*
Operating Profit £2.2m £3.1m £7.4m
Operating Profit Margin (Operating Profit/ Revenue
x100)
12% 7% 4%
Net Fee Income (Gross Profit) £6.7m £6.4m £24.4m
Total Assets £8.2m £43m £42.7m
Total Equity £4.4m £7.6m £10.6m
Employee Numbers 40 64 268*
* Acquired MSB International Ltd in late 2006
TURNOVER
£0.0
£20.0
£40.0
£60.0
£80.0
£100.0
£120.0
£140.0
£160.0
£180.0
£200.0
Year: 2005 Year: 2006 Year: 2007
Value(£m)
OPERATING PROFIT
£0.0
£1.0
£2.0
£3.0
£4.0
£5.0
£6.0
£7.0
£8.0
Year: 2005 Year: 2006 Year: 2007
Value(£m)
16. Company Overview - 14 - Private & in Commercial Confidence
Networkers International plc – Est. February 2000
Association & subsequent Joint Venture: Saudi Networkers Services – 2001
Started trading in USA – April 2004
Offices in South Africa & People’s Republic of China – Est. November 2005
Est. first office in Los Angeles & opened subsequent US office in Dallas – Early 2006
Acquired MSB International Group – November 2006
Rebranded to NetworkersMSB – January 2008.
7.2 ENTERPRISING MANAGEMENT TEAM
Highly qualified financial & business Executive Directors lead our market strategies
Encourage innovation & promote within – Leadership & IP development
Corporate Governance:
Comply with Production Principal Recommendations of the Combined Code
Led & controlled by an effective Board, led by the Chairman – Ensures operates
effectively in shareholders’ interests
Non-Executive Directors ensure Executive Directors strategies are fully discussed &
critically examined – Take proper account of employee, customer & supplier
interests, protect long-term interests of shareholders
Directors liaise with major shareholders & analysts twice a year
Over 20 years of recruitment & business experience between them.
7.3 INSURANCE
Employers Liability – £10,000,000 any one occurrence, costs and expenses
inclusive
Public Liability – £5,000,000 any one occurrence (in all in the period in respect of
Products Liability), costs and expenses in addition
Professional Indemnity – £5,000,000 any one claim and in all in the period,
including costs and expenses.
7.4 CORPORATE STRUCTURE
7.5 GROUP MILESTONES
