From our experience we have developed an info graphic which provides complete overview of our website design and development process . This info graphic has clean demarcation of responsibilities of the customer and client. As you can see its not that simple to develop a website :) .

1. WEBSITE PROCESS MODEL
MILESTONES,RESPONSIBILITY & TIMELINE
84
Research Wireframe Home Page Development Launch
Design
Design
Checklist Content
Site Map Inner Page Population Post launch
Needs Internal QC support
Wireframe Design Beta Site
Assessment testing
Initial Review Testing
Meeting Refinement
84ideas
Internal Production
Written Quote Content Testing
Kick off Design
Outline
Meeting Review Deployment
Setup
Initial Payment Interim Payment Final Payment
40% 40% 20%
Client
Initial Site Content
Meeting Needs Post launch
Assessment Submission
Wireframe Queries
Feedback Review Final Sign off
Design Meeting
Review
Agreed Kick off Home Page Design
Quote Meeting Review
Project Final Design Beta
Awarded Signoff Release
Simultaneous Milestones Payment Importance Small Phases
Process Terms Average
GREATER Business
Development
Planning Content Design Beta Release Launch