Check out the 8 best features of Unified Communications platforms that facilitate and promote long-distance business communication and collaboration.

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8 Top Unified Communications Features That
Support Remote Collaboration
Check out the 8 best features of Unified Communications platforms that facilitate
and promote long-distance business communication and collaboration.
With the COVID-19 pandemic, many organizations implemented remote collaboration tools or
unified communications such as video conferencing and meetings to engage their workforce
spread across many countries and regions. Meeting transcription allows team leaders to record
what was said, highlight key discussion points, and document assignment of activities. Such
solutions have become even more crucial to align a remote team around a shared goal.

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Here are 8 top elements that unified communication platforms need to have to facilitate and
promote long-distance business communication and collaboration:
 High-definition video and top-quality audio
 Ease of use video conferencing platforms – users should be able to access the platform
easily and quickly without having to enter multiple logins, passwords, PINs, and access
codes.
 Meeting transcription support
 Screen sharing so that content on your screen can be shared with another device or multiple
devices
 Remote collaboration tools must be easily accessible, easy to navigate, and easy to manage.
User interfaces should also be simple and uncluttered, with shortcuts and easy ways to
move between channels.
 Instant messaging is a useful feature that allows people to communicate and collaborate
with each other in real-time using options such as private messaging, message timeline,
comments and responses to particular messages, threads on specific topics, one-on-one
chats, messages addressed to specific users or groups, and more.
 Collaboration via mobile: Online collaboration tools provide options that allow teams to
participate in meetings, collaborate with their peers, and contribute to projects both on
mobile and desktop devices with an internet connection.
 Muting and noise suppression elements are essential to prevent unwanted noise.
Along with these elements, today’s collaboration and video conferencing tools come with features
such as virtual backgrounds, closed captioning, and language translation within meetings. To
ensure reliable, error-free records of meetings, presentations, and other online collaborative
sessions, partner with a reliable business transcription service.
For more information, read:
8 ELEMENTS OF UNIFIED COMMUNICATIONS THAT SUPPORT REMOTE
COLLABORATION