Though automated transcription is highly advanced, transcription offered by professional transcription services remains relevant for its accuracy.

1. www.legaltranscriptionservice.com 918-221-7810
How to Integrate Modern Transcription Tools
in to the Workflow of Regulated Industries
Though automated transcription is highly advanced, transcription offered by
professional transcription services remains relevant for its accuracy.
Audio/video transcription is required by almost all professionals, whether journalists, lawyers,
medical practitioners, and others. In keeping with the increasing demand, transcription
technology is advancing with every year and many transcription tools have already become
popular. However, reliable transcription solutions offered by professional transcription
services still remain important for its accuracy and precision. Now, transcription companies also
have in place the latest technology to ease the transcription process and deliver accurate
transcripts.

2. www.legaltranscriptionservice.com 918-221-7810
One of the advancements in this direction is automated voice transcription. It is the use of
software to convert audio to text and the audio is analyzed by means of speech recognition and
the text is determined by the programming. This saves time and is ideal for people who prefera
do-it-yourself solution. It is a process where an audio or video file is converted into text format
using voice and speech recognition technology. After the transcription is done, the transcript is
displayed in a browser and can be easily searched, edited, and exported. You can use automated
transcription to transcribe and embed captions to video files.
For highly regulated industries like finance and healthcare, the transcription tools available now
that have advanced processing and deep learning capabilities are good options, but these lack the
quality limits for content, relevance and action ability. Regulated firms are required to retain
audio recordings for evidential reasons but the search capability of transcription tools is not
sophisticated enough to identify all risks. So, how can such industries use automated
transcription to the best effect?
Industry experts Theta Lake have published best practice guidelines for using automated
transcripts as a part of effective compliance. It includes a number of recommendations which
policymakers can implement as part of their risk assessment and action plan.
 The first step is to choose a communication compliance vendor with integrated advanced
transcription tools developed specifically for this purpose that can produce highly
accurate output. The vendor chosen should provide tools with embedded capabilities that
are in sync with the kind of audio input provided; they should provide technology such as
machine learning and natural language processing that can account for factors such as
language, accent and specialist vocabulary. This will help improve the accuracy of risk
detections.
 It is unreliable to extract the context and meaning of a conversation from the transcript
alone. It cannot yet address the basic challenges of scalable analysis. To apply this
context using advanced domain-specific techniques trained on regulatory and governance
risks, normalization filters are an essential layer. An example would be to first detect and
identify content to flag as revealing personally identifiable information for manual
review, and then to process this through a guided workflow for review and supervision of
the data.

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 Integrating and automating that workflow is vital. This will help ensure that human
intervention that is slower and costlier is reserved for content with the highest risk. It will
also ensure that the process is commented and documented completely before archiving
the content so as to demonstrate compliance to auditors.
Compliance ultimately boils down to creating a strong and auditable policy and practice. The
risks involved and the ways to manage them will be distinctive to each organization. Any
provider of professional transcription service to regulated industries as well as other industry
sectors understands that when using transcription tools, these must be integrated into an overall
compliance strategy that considers audio content and acknowledges the omni-channel contexts
wherein most of the interactions take place – video and collaboration chat. The compliance
strategy followed must consider document retention cycles, and action/supervision protocols to
be followed to comply with industry regulations and best practices.