PATIENT AND FAMILY RESPONSE TO THE CRITICAL
CARE EXPERIENCE.
Introduction
•Nurses play a unique role in addressing the needs of
patients and families in a busy and complex
environment
Critical Thinking Challenge
•Think about the critical care environment:
•How would you describe the ICU?
•What sights, sounds, and smells do you experience?
•How would your family react to the situation?
Critical Care Environment
•Designed for efficient, lifesaving interventions
•Patients and families often have little advance
preparation for the environment
•Stress
•Anxiety
•How should ICU environment be???
Modification of Environment
•Noise reduction
Acoustical tiles/designs
Soothing music
Private areas for communication between caregivers
and with family members
•Adequate lighting
Natural lighting
Night-day organization
•Design of new units to promote health and safety
Quick Quiz!
QN. Which of the following is associated with high
levels of noise in the critical care unit?
a) Alcohol withdrawal syndrome
b) Hypotension
c) Normal oxygen saturation
d) Sleep disruptions
The Critically ill Patient
•QN. Which Factors influence Patient responses in
ICU?
Factors that influence Patient responses in ICU:
Age
Developmental stage
Prior illness or hospitalization experience
Family relationships and social support
Coping mechanisms
Beliefs about life and death
Spirituality
Cultural considerations
•In your opinion what are the top most stressors of
patients in ICU and why????
The top most stressors of patients in ICU
Pain
Inability to sleep
Financial
“Sharing”
•Have you ever encountered a friend or a relative who
recovered from ICU?
•If yes what did he or she recall while in ICU?
Patients’ Recall About Critical Care
•Difficult communication
•Pain
•Thirst
•Difficulty swallowing
•Anxiety
•Lack of control
•Depression
•Fear
•Discomfort
•Difficulty sleeping
•Loneliness
•Thoughts of dying
•Physical restraint
How Would You Feel if This Were Your
Family Member?
Pts in ICU needs Psychosocial Support (goals)
•Ensure safety
•Reduce sleep deprivation
•Reduce harmful sensory overload
•Increase pleasant sensory input
•Provide reorientation
•What are strategies to achieve these goals?
strategies to achieve these goals.
•The nurse can do all of these things to provide psychosocial
support.
Communication is a key part of this, providing reorientation
and reassurance to the patient. Talk to the patient.
•Several interventions are effective:
Scheduling uninterrupted sleep time
Reducing sensory noise and light sensory stimulants
Asking family members to bring in meaningful items, such
as photos that can be posted
Using clocks, calendars, and windows to assist in
reorientation
Quality of Life After Critical Care
•Discharge from critical care can be difficult for patients and
families
•Relocation stress
Fear of abandonment
New routines
New staff
New roommates
•Prepare patients and family members for transfer from the
unit
Quality of Life After Critical Care (Cont.)
•Post–critical care symptoms
oFatigue, sleep disturbance
oPain, muscle weakness
oPoor concentration, impaired memory
oPoor appetite
•Posttraumatic stress disorder may develop in patients or
families
Geriatric Concerns
•Diminished ability to adapt to, or cope with, stressors of
critical illness
•Prolonged length of stay
•At greater risk for negative outcomes
Increased mortality
Functional decline
Decreased health-related quality of life
Family Members
•Critical illness/injury affects the whole family
•Uncertainty
•Loss of control
Family Needs for a critically ill patient.
Receiving re-assurance
Remaining near the patient
Receiving information
Being comfortable
Having support available
Care for the family
•Family Bundle A family bundle is to provide structure
for planning and carrying out family care
•The family bundle is based on five concepts (EPICS)
•Evaluate
•Plan
•Involve
•Communicate
•Support
VALUE Mnemonic (Care for the family con’t)
•Value what the family tells you
•Acknowledge family emotions
•Listen to family members
•Understand the patient as a person
•Elicit questions from family members

7. PATIENT AND FAMILY RESPONSE TO THE CRITICAL.pptx

  • 1.
    PATIENT AND FAMILYRESPONSE TO THE CRITICAL CARE EXPERIENCE.
  • 2.
    Introduction •Nurses play aunique role in addressing the needs of patients and families in a busy and complex environment
  • 3.
    Critical Thinking Challenge •Thinkabout the critical care environment: •How would you describe the ICU? •What sights, sounds, and smells do you experience? •How would your family react to the situation?
  • 4.
    Critical Care Environment •Designedfor efficient, lifesaving interventions •Patients and families often have little advance preparation for the environment •Stress •Anxiety
  • 5.
    •How should ICUenvironment be???
  • 6.
    Modification of Environment •Noisereduction Acoustical tiles/designs Soothing music Private areas for communication between caregivers and with family members •Adequate lighting Natural lighting Night-day organization •Design of new units to promote health and safety
  • 7.
    Quick Quiz! QN. Whichof the following is associated with high levels of noise in the critical care unit? a) Alcohol withdrawal syndrome b) Hypotension c) Normal oxygen saturation d) Sleep disruptions
  • 8.
    The Critically illPatient •QN. Which Factors influence Patient responses in ICU?
  • 9.
    Factors that influencePatient responses in ICU: Age Developmental stage Prior illness or hospitalization experience Family relationships and social support Coping mechanisms Beliefs about life and death Spirituality Cultural considerations
  • 10.
    •In your opinionwhat are the top most stressors of patients in ICU and why????
  • 11.
    The top moststressors of patients in ICU Pain Inability to sleep Financial
  • 12.
    “Sharing” •Have you everencountered a friend or a relative who recovered from ICU? •If yes what did he or she recall while in ICU?
  • 13.
    Patients’ Recall AboutCritical Care •Difficult communication •Pain •Thirst •Difficulty swallowing •Anxiety •Lack of control •Depression •Fear •Discomfort •Difficulty sleeping •Loneliness •Thoughts of dying •Physical restraint
  • 14.
    How Would YouFeel if This Were Your Family Member?
  • 15.
    Pts in ICUneeds Psychosocial Support (goals) •Ensure safety •Reduce sleep deprivation •Reduce harmful sensory overload •Increase pleasant sensory input •Provide reorientation
  • 16.
    •What are strategiesto achieve these goals?
  • 17.
    strategies to achievethese goals. •The nurse can do all of these things to provide psychosocial support. Communication is a key part of this, providing reorientation and reassurance to the patient. Talk to the patient. •Several interventions are effective: Scheduling uninterrupted sleep time Reducing sensory noise and light sensory stimulants Asking family members to bring in meaningful items, such as photos that can be posted Using clocks, calendars, and windows to assist in reorientation
  • 18.
    Quality of LifeAfter Critical Care •Discharge from critical care can be difficult for patients and families •Relocation stress Fear of abandonment New routines New staff New roommates •Prepare patients and family members for transfer from the unit
  • 19.
    Quality of LifeAfter Critical Care (Cont.) •Post–critical care symptoms oFatigue, sleep disturbance oPain, muscle weakness oPoor concentration, impaired memory oPoor appetite •Posttraumatic stress disorder may develop in patients or families
  • 20.
    Geriatric Concerns •Diminished abilityto adapt to, or cope with, stressors of critical illness •Prolonged length of stay •At greater risk for negative outcomes Increased mortality Functional decline Decreased health-related quality of life
  • 21.
    Family Members •Critical illness/injuryaffects the whole family •Uncertainty •Loss of control
  • 22.
    Family Needs fora critically ill patient. Receiving re-assurance Remaining near the patient Receiving information Being comfortable Having support available
  • 23.
    Care for thefamily •Family Bundle A family bundle is to provide structure for planning and carrying out family care •The family bundle is based on five concepts (EPICS) •Evaluate •Plan •Involve •Communicate •Support
  • 24.
    VALUE Mnemonic (Carefor the family con’t) •Value what the family tells you •Acknowledge family emotions •Listen to family members •Understand the patient as a person •Elicit questions from family members

Editor's Notes

  • #13 Studies have identified several things that patients recall about their critical care experience. Discuss interventions that might help to address these needs. Discuss the impact of sedation and other medications on patients’ recall. Box 2-1
  • #19 Be alert for symptoms that may be seen after transfer (especially important for nurses working in step-down areas).
  • #20 Elderly critically ill patients present with extra needs. However, increased mortality, functional decline, and a decrease in health-related quality of life (HRQOL) were noted in many studies, especially after a prolonged length of stay in critical care and in the very elderly (>85 years).
  • #21 Family is affected (perhaps even more than the patient) by critical illness.
  • #23 A “family bundle” to provide structure for planning and carrying out family care may be useful . The family bundle is based on five concepts: evaluate, plan, involve, communicate, and support (EPICS). Nursing interventions are based on what is needed (evaluate). Determine and plan what care is needed. Family gets involved in the care. Communication is of paramount importance. Support is appropriate and based on the evaluation of needs.
  • #24 The VALUE mnemonic is a useful tool to provide nursing interventions. Ask students to provide examples of how they can implement these strategies.