6.1 Ceremonies, Team Branding, Team Health, Working Agreements, Refinement v1.0

Ceremonies,Team
Branding, Team Health,
Working Agreements,
Refinement
V1.0
1
Presented by Jacqueline Sanders-Blackman
copyright 2021 @ techexpressoconsulting.com

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https://m.youtube.com/watch?v=gE4thYj9SbI
4
Tale of
Two
Agiles
Team Scrum
Sprints, 2wk
Sprint Planning
Retrospective
Work 95%
Release x1
TEAM KANBAN
Continuous
(Not sure)
(Not sure)
Work 100%
Release x2.5

6.1
Ceremonies,Team
Branding,Team Health,
Working Agreements,
Reﬁnement
4

6.1 Ceremonies,
Team Branding,
Team Health,
Working
Agreements,
Reﬁnement
1. Ceremonies with purpose
2. Working Agreements thatWork
3. The 7 Ceremonies
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Value x 3
The 3
V’s
V
a
l
u
e
P
e
o
p
l
e
L
i
v
e
b
y
V
a
l
u
e
s
DeliverValue
6

6.1 Ceremonies ,
Team Branding,
Team Health,
Working
Agreements,
Reﬁnement
8
1 2
3 4
AGILE
MANIFESTO
CUSTOMER
COLLABORATION
over contract negotiation
INDIVIDUALS
INTERACTIONS
over processes and tools
AND
RESPONDING
CHANGE
over following a plan
TO
WORKING
SOFTWARE
over full documentation

Scrum Board
and
Kanban Board
1
2
3
4
5
4
5
1
2
3
1 2
3
4
5
1
2
3
3
4
4
1 1
2
2
5
5
3
7
6
9
10
A
A
SCRUM BOARD = Iterative Timebox
KANBAN BOARD = Continuous Workflow
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The Seven (7)
Agile
Ceremonies
1. Backlog Reﬁnement Meeting
2. Sprint Planning Meeting
3. The Daily Scrum
4. Scrum of Scrums (Team Rep. in the Same
Domain)
5. Scrum of Scrum of Scrums (Program Level
Representatives)
6. Sprint Review (Demonstration/ Feedback)
7. Sprint Retrospective
10

Who’sWho
11
Customer Stakeholders Team Shared Services
Daily Stand Up/Sync X X
Sprint Planning X X X
Sprint Review (Demo) X X X X
Sprint Retrospective X X
Backlog Refinement X X
Continuous
Integration -
Continuous
Delivery/Deployment
X X
LookAhead X X X X

Scaled Agile
Ceremonies
and Artifacts
CEREMONIES AND ARTIFACTS WORKING TOGETHER
● Ceremonies
-Backlog Reﬁnement
● Artifacts
-ExecutiveVision/Vision Board
-Portfolio Backlog
-Product Roadmap
● Ceremonies
-Release Planning
-Retrospective
● Artifacts
-Product Backlog
-Release Issues Backlog
-Release Burndown Chart
● Ceremonies
-Daily Scrum
-Sprint Review
-Retrospective
-Sprint Planning
● Artifacts
-Sprint Backlog
-Burndown Chart 12

Don’t LetYour
Daily
Stand Ups Get
Mundane
● Actual Stand Up (At Home -Virtual Stand Up)
● Change the Questions (CTQ)
● CTQ -What I Accomplished
● CTQ - Need Help or Able to Help
● CTQ -Tell A Joke, Fun Fact, Look Ahead Update
● Are we on track - thumbs up and thumbs down
● AskYour PM to Provide Burndown (Mid-Sprint)
● Start with Metric Report to Gauge Progress
● Share Knowledge (Instead of Passing)
● Provide a Kudos (Instead of Passing)
● One Pass aWeek/Sprint
● Set Up the Stand UP “After Party” for longer conversations
● Opening: Ring a Bell, Sound a Gong
● Wrap Up: Cheer,Team Chant
● TeamThemes (Sport, Superheroes)
● AdjustTime of Day
● Move/Update stories/cards during stand up
● Quote or Inspiration
● Housekeeping Friday, Feelings Friday
● Use theWheel of Names [https://wheelofnames.com/view/54s-btw/]
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Retrospective
Revival
● 6Thinking Hats
● I,We,They
● SWOT
● To Do, Doing, Done
● Kudos Chair
● Metric and KPI Review
● Root Cause Analysis
● Sail Boat
● Appreciation Station
● Reverse Brainstorm
● Team Health Assessment - Check Up
● DrawYour Feelings
● Topic - Stand Up Sit Down -True/False
● A Picture isWorth aThousandWords
● Start, Stop, Edit, Keep, Learned
● What Kept Us From Doing Our BestWork
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Sprint Review (Demo) ● Role Play, Create a Skit, Dress Up, Props
● Have a visual board for New Ideas and Feedback Generated
● Visually Check Off the Acceptance Criteria and the Sprint Goals
● Walk-thru BA, QA, Dev, UX Contribution - Knowledge Sharing Format
● Invite Guest Stakeholders
● Make it Hands-On, Audience Participation
●
Backlog Refinement ● Set a target number for your healthy backlog and use it as a trigger
● Everyone has a story (or two)
● Fist of Five - Consensus
● Include History Lesson in every Retrospective
● Keep Score (8 out 10 estimates were close)
Rolling LookAhead, Sprint Zero, Innovation
& Planning
● Make Sprint Zero’s duration less than a Sprint
● Sprint Zero Checklist
● Include Lookahead in your Sprint Review
● MVP, ELMO,
● Identify Spikes and WHEN you “Need to Know”
● Don’t Make It Mandatory for Every New Piece of Work
Don’t Skip It, Make It More Engaging

Rules of
Kanban
”
”
6 RULES OF KANBAN
FOR TEAMS
1.Visualize the Process
2. Reduce Work in Process
3. Manage the Workﬂow
4. Have Clear Policies
5. Collaborate Eﬀectively
6. Improve Processes
17

6.1 Ceremonies,
Team Branding,
Team Health,
Working
Agreements,
Reﬁnement
3. The 7 Ceremonies (i.e. Reﬁnement, Problem
SolvingWorkshops, Healthy Backlog,Team
Dynamics – Community Maintenance)
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Break Up into your Team or Squad and do
2 - 3 of the following:
● Create a Team Shield or Coat of Arms
● Create a Working Agreement
● Agree on a Team Name, Colors and
Mascot
● Create a SWOT Board
● Create a kudos board
● extra Credit: create a DOd or a Dor
● Niko Niko Board
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Let’s Do An
Activity
Approx Time: 30

Team
Agreements
Working AGREEMENTS
1. PARTICIPATE ACTIVELY
2. CHALLENGE ASSUMPTIONS
3. SHARE PERSPECTIVES
4. MUTE ELECTRONICS
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Collaboration =
Communication
21

Agile
Motivation
and Maturity
Model
22

Talking with
Your Hands
23

It’s ElmoTime?
24

Niko
Niko
“Mood”
Board
25

Let’s
Discuss
26

6.1 Ceremonies ,
Team Branding,
Team Health,
Working
Agreements,
Reﬁnement
3. The Implied Ceremonies - The 7 Ceremonies
(i.e. Reﬁnement, Problem SolvingWorkshops,
Healthy Backlog,Team Dynamics – Community
Maintenance)
27

The Implied
(Hidden)
Necessary
Agile
Ceremonies
1. Look Ahead Events
2. Sprint Zero
3. HIP/IP - Hardening, Innovation & Planning
4. Quarterly Hack-a-thon
5. Story Writing/Review Workshop
6. Problem Solving Workshops (Quarterly, Ad Hoc)
28

Team
Health
Survey
29

Niko Niko
30

Let’s
Discuss
Anti - Patterns
❖ Agile is a Silver Bullet
❖ Agile is Scrum
❖ Agile is a Methodology
❖ Doing Agile is Being Agile (One and the Same)
❖ Waterfall Sprints work just as good as Scrum
❖ Kanban boards make you Agile
❖ Kanban has no rules
❖ WIP is the only Kanban guideline
❖ Kanban and ScrumTeams Can’t Exist in the Same Company
❖ AgileTeams do not commit to deadlines
❖ Agile is a revolution against planning
❖ Feature teams should use Scrum
❖ Component/Specialized teams should use Kanban
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Let’s
Apply
It!
32
Continuous Improvement Backlog

33

Additional
Recommended
Continuous Learning
Modules
34

8.0 Servant Leadership Introduction ofTopics Discussion/Activity/Templates Timing
Actionable Items and Coaching
Follow Up
8.1 Servant Leadership • Healthy Servant Leadership
• The Many Hats of a Servant Leader
• RADAR, GROW, LIVE, STEP , SPARK
• Self Coaching
• CoachingYourTeammates
- Servant Leadership Charter
-The Servant LeadershipWay of Speaking
- HavingTough Conversations
-Using Influence versus Power
90 min -Share with team some of your
takeaways, personal goals, ask
for help and get their buy in
8.2 Facilitation • Assisting the Exchange ofThoughts & Ideas
• Manage Engagement (Ebb & Flow)
• Visibility andVisualization
-Facilitating Empowerment
-Turning over and transition ownerships
-How to know what hat to wear coach, teach,
mentor, manage?
90 min -Work with the team to identify
new facilitation format and gain
agreement
8.3 Mentoring • Motivation Mentoring
• Direction and Goal Alignment
• Picking the Right Mentor
-ShareYourWay but Allow for OtherWays
-Self Reflection on your more of a coach or a
mentor
-What do you need help in
90 min -Set up 1:1 based on need
8.4Teaching • CrossTraining Skill Matrix and Strategy
• Adult Learning in aVirtualWorld
• Think and Do,Watch andThink, Feel and Do, Feel andWatch
-Teaching Simulations
-Using different teaching techniques
-Feedback on Areas for Improvement
-Let’s Discuss Gamification
90 min Create aTeam Profile and
IdentifyWhat they need -
mentoring, teaching, facilitation
8.5 Continuous Improvement (Six
SigmaThinking)
• Preventing problems versus solving them
• Getting a little bit better everyday
• You can’t improve what you don’t measure
• SIPOC Model`
-Aligning Metrics to the Agile Manifesto
-SIPOC team information radiators
-Teaching theTeam to Problem Solve
90 min -Revising Metrics, KPIs
-Incorporating new
measurements
- Setting up reward and
recognition inline with agile
8.6 Organizational Change • Need for Change –Validating theWhy
• Alignment versus Engagement
• 9 Corporate Culture Disfunction (Blame Game etc.)
-Dealing with people’s actions and reactions
-Discuss dealing with the worst case scenario
-SL’s Managing your own stress / reaction
90 min -Preparing for 1:1 necessary
conversations
8.7 Leading Agile • Don’t Be the Bottleneck
• Servant Leadership GoneWrong
• Convergence and Emergence; Predictability and Adaptability
-Discuss Doing Agile versus Being Agile
-8 Agile LeadershipTools
-Discuss
90 min -Have a conversation regarding
transition
8.8Team EmpowermentTransition • HealthyTeam, Healthy Community Strategies
• Healthy Backlog, Healthy Roadmap Strategies
• Requirements, Estimating,
• Planing, Commitments and Scaling
• Information Radiators
-Team Profile
-Community Profile
-Audit Current Backlog
-Review Roadmap
-IdentifyWhen to Engage theTeam
-Teaching theTeam Day to Day Ownership
-Dealing with Uncomfortable Situations
-When/How to Escalate
-Giving and Receiving Feedback
-Looking for Red Flags (When to Intervene)
- How to Negotiate with the team
120 min -Create a working agreement
with the team
-Set up Feedback Session
8.0 Servant Leadership
35

6.0Team Agility Introduction ofTopics Discussion/Activity/Templates Timing
Actionable Items &
Coaching Follow Up
6.1Team Branding,Team Health, Ceremonies,
Working Agreements
• The Agile Spectrum (Kanban and Scrum)
• Ceremonies with purpose
• Working Agreements thatWork
• The Implied Ceremonies (i.e. Refinement, Problem SolvingWorkshops, Healthy
Backlog,Team Dynamics – Community Maintenance
-Niko, Niko
-Team Branding Show &Tell
- SWOT
-Working Agreement
- Ceremony Kahoots
90 min -Improvement Backlog
-Template Library
-Team Alliance
- Working Agreement
- Stakeholder Map
6.2 Cross FunctionalTeam Framework • Cross FunctionalTraining – Complementary Skills
• Established Goals and Shared Accountability
• Communication, Collaboration and Coordination
-HealthyTeam Roles & Collaboration
-Team of Intrapreneurs
- Stakeholder Appreciation
- Communication Practice
90 min -Knowledge Sharing
- CrossTraining Calendar
-TeamWorking Agreement
6.3 Refining, Prioritizing, Backlog Value
Management
• What’s in your Backlog? GotTechnical Debt?
• Capacity versusVelocity
• Why,What, How – Negotiables and Non-Negotiables
• Not Ready – Not Done
• Sprint Goals –Team Goals
• ConfidenceVote = Diversity & Inclusion Exercise
- Healthy Empowerment & Accountability
- Making Decisions
-Team Goals
- Consensus
90 min -DoD, DoR
- ConfidenceVote
- Estimating, Capacity
Template Usage
- Radiator
6.4 User StoriesTeamwork • Visual Requirements,Visual Facilitation
• User Story, Story Mapping versus Use Cases
• 4 Core Components of Software Development
-Healthy Stories & storyteller
-Visual Requirements
- Avoid Missing Requirements
120 min -User Story Makeover
- Story MappingWorkshop
- Backlog Clean Up (Reset)
6.5 Shared Services & Dependency Management • Visual Dependency Mapping
• Eliminating LongTerm, Mitigation ShortTerm (ROAM)
• DependencyTypes: Requirements, Expertise, Activity Business Process,
Technical
• Check-ins, Stand Ups, Quarterly Retros, Sync Up
- Healthy Community
-Big Picture & Mitigation (ROAM)
- Show me your dependencies
-Sync
9o min - Community Build Goals
-Working Agreements
- Knowledge Sharing
6.6Team Relationships, Dynamics & Maturity • Psychological SafetyToolkit
• Artificial Harmony, Fear of Conflict, Absence ofTrust, Avoidance, Inattention to
Results
• Growth and Maturity –Team Goals, Healthy and Happy
-HealthyTeamToolkit
-Team Check Up
-Team Reinforcements
9o min -Do Better Goals
-Communication Backlog
-RetroWorking Agreement
- Feedback Loops
6.7 Confidence & Empowerment & Accountability • Rules for Managers – How to EmpowerTeams
• HowTeams can empower themselves
• MVP of Empowerment
-Healthy Stakeholder Management
-Managers roles
- Accountability to yourTeam and Managers
90 min - Stakeholder Map
- Ceremony RACI
6.8 No Carryover, Healthy Backlog Flow, Kanban,
KPIs
• Capacity & Planning
• More finishing and less starting
• Commitment to deliverables, to flow, to capability, to community relationships
• Predictability Metrics
-Healthy Metrics
-Comfortable with commitments &
predictability
90 min -Using the Core Metrics to
Tell the Story
- GEMBAWalk
6.0Team Agility
36

6.1 Ceremonies, Team Branding, Team Health, Working Agreements, Refinement v1.0

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