The document discusses 6 key factors that can enhance individual, group, and organizational performance: 1) Physical resources like tools, equipment, and adequate budgets; 2) Knowledge through training, coaching, and continuing education; 3) Structure and processes such as clear reporting relationships and logical steps to follow; 4) Motives like recognition, pay, benefits, and opportunities for advancement; 5) Access to information including feedback, standards, and reliable data; and 6) Capacity and wellness through better healthcare, exercise, stress management, and dietary habits.

1. 6 Performance Improvement Factors for Enhancing Individual, Group and Organizational Performance Physical Resources Examples : Tools, materials, technology, equipment, improved lighting, adequate project budgets, supplies, etc. Knowledge Examples : Training, job aids, coaching, mentoring, OJT, continuing education, etc. Structure/Process Examples : Logical reporting relationships, management support, quality inputs, logical steps to follow, realistic policies, a meaningful mission statement, etc. Motives Examples : Recognition, performance-based pay, bonuses, benefits, job security, prestige of position, opportunities for advancement, etc. Information Examples : Feedback on your performance, clear standards, customer feedback, reliable data, reference materials, etc. Capacity (Wellness) Examples : Better health care system, more physical exercise, more relaxation time, stress management, better dietary habits, etc. From: Thiagarajan, S. & Sanders, E. S (2001) Performance Intervention Maps . Alexandria, VA: ASTD. Based on Gilbert’s Behavior Engineering Model (1978).