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The Fifth Estate
The Political Dynamics of Empowering Networked Individuals
by
William H. Dutton
Senior Fellow, Oxford Internet Institute
Oxford Martin Fellow, Oxford Martin Institute
Dimension Chair, Global Cyber Security Capacity Centre, Computer Science, Oxford
Visiting Assistant Professor, Media and Communication, University of Leeds
Presentation for the EGOV-CeDEM-ePart 2018 Conference, Danube University, Krems, Austria, 3-6 September 2018.
- Martha Payne, 9 yr old girl in
Scotland, writes a blog for school
project: ‘NeverSeconds’
- Produced content: photos & reviews
school lunch in 2012
- Posted on her blog:
neverseconds.blogspot.com/
- Censored by her institution (her
primary school’s council)
- Over 10 million page views
- Fostered debate over the quality of
school lunches nationwide and
worldwide
Reconfiguring Access to:
Information
People
Services
Technology
• How you get information
• What you know
• How you communicate
• Who you know
• How you obtain services
• From whom, from where
• How you do what you do
• What know-how you require
Power Shifts of the Internet: New Conventional Wisdom
Institutions,
such as Gov’t &
Business
Organizations
Citizens,
Consumers
Missing a Complex Set of Social and Technical
Changes Summed Up in an Invented Metaphor
The Fifth Estate is a collectivity of individuals
who strategically use the Internet and related
social media to enhance their communicative
power vis-à-vis governments, business, industry
and other actors and institutions.
Not a Social Movement, But a Collectivity of
Individuals Holding Powerful Actors Accountable?
Early & Narrow Conceptions of Fifth Estate
Bloggers
•Extension of the 4th Estate
Whistleblowers
•Holding the 4th Estate Accountable
In the movie,
Daniel Domscheit-
Berg’ with an
editor of The
Guardian: ‘The
New Information
Revolution’ – with
WikiLeaks
‘charting a course’.
The Fifth Estate
 Press since the 18th
Century - the ‘Fourth Estate’
 Internet in the 21st -
enabling a Fifth Estate
Internet enabling a critical mass of individuals to
source information, and network in ways that support
distributed social accountability in business, industry,
government, politics & media.
The Fourth Estate
• “[Edmund] Burke said there were Three Estates in
Parliament; but, in the Reporters’ Gallery yonder,
there sat a Fourth Estate more prominent far than
they all. It is not a figure of speech, or witty saying; it
is a literal fact – very momentous to us in these
times.”
• Thomas Carlyle (1831), Heroes and Hero-Worship,
at www.gutenberg.org.etext/1091
Feudal Estates into the 21st Century
Feudal Estates & Mob 21st Century Roles of
Clergy Experts, such as Public
Intellectuals
Nobility Business, Industry and Economic
Elites, Internet Industrial Elites
Commons Government, Politicians &
Regulators
Press (4th Estate) Journalists and the Mass Media
Mob Civil Society, Networked
Individuals, Mobs
Montesquieu’s Tripartite System into the 21st
(US Separation of Powers)
Tripartite Modern US Parallel
Courts Judiciary
Monarch Executive
Parliament Legislative
Press as 4th Journalists and the Mass Media
Mob Civil Society, Networked
Individuals, Mobs
Cyber, Digital, and e-Democracy
• Web and Social Media in Campaigns
• Polling, Voting: Remote Internet
Campaigns &
Elections
• Voter Guides, Debates
• Public (Mis)Information, Web Sites, Blogs
Information
• Electronic Forums, eConsultation, PEN
• Online Petitions
Policy Shaping
• Services: Tax, Licenses, etc
• eRulemaking, Big Data Analytics
eGovernment
Emergence of a New Organizational Form:
Networked Individuals
Source
Information
Join & Create
Networks
Enhance
Communicative
Power
Inductivist: Shaped by Surveys, Cases & Studies
Surveys
5th Estate
Concept
Cases
Dynamics,
Strategies
Targeted
Studies
Oxford Internet Surveys
• 2003, 2005, 2007, 2009, 2011, 2013
• Cross-sectional Surveys versus Panels
• Multi-Stage Probability Sample
• England, Scotland & Wales
• Respondents: 14 years and older
• Face-to-face Interviews, High Response Rates
• Sponsorship for 2013 from the Nominet Trust, Ofcom, UK
Research Councils, dot.rural
• Component of World Internet Project (WIP)
Quello Search Study
• 2017
• Funding from Google, Inc.
• 14,000 respondents, 2,000 in seven nations
First Port of
Call
Search v Sites
Social Cues &
Collaboration
Centrality
Significance
Trust
0 5 10 15 20 25 30 35 40 45 50
Spectators
Attentives
Fifth Estate
Percentage of Users
Percentage of Users
Fifth Estate defined by being networked (beyond the home), producing content
(writing blogs, posting text and photos), sourcing (following search), collaborating
(following cues), trusting (content, providers), centrality (viewing net as essential for
information).
Demo
• Young
• Urban
• Minorities
SES
• Educated
• Middle &
Upper Middle
• Higher Income
Work
• Managerial-
Professional
• Student
• Employed
Perspective
• Political Efficacy
• Political
Empowerment
Arenas: Networked
Institutions
Networked
Individuals
News Online journalism, BBC Online,
Live Micro-Blogging
Netizens, Citizen Journalists,
Bloggers, Whistleblowers,
Leaks, Churnalism.org, Hacking
Blacklash
Government Digital Democracy, E-
Consultation, e-Voting,
Surveillance
Obama campaign, Arab Spring,
Anti-Bribery Websites, 38
Degrees
Education Online Learning, Multimedia
Classrooms, MOOCs
Backchannels, Informal
Learning, Rate My Teacher,
Khan Academy
Health and Medical NHS Direct, e-mailing safety
alerts
Going to the Internet for health
information, networks of
patients, physicians
Fifth Estate Strategies
Searching
Sourcing, Creating
Distributing, Leaking
Networking
Collecting Distributed Intelligence
• Find through search or social media
• Patient or citizen finds information about problemsSourcing
• Individual creates information
• Martha Payne’s NeverSecondsCreating
• Distribute or leak information to networks
• Whistle Blowers, WikiLeaks, OpenLeaks, Edward Snowden
• Generating Media Coverage, #MeToo
Distributing-
Leaking
• Social movements, Self-selected collorative networks
• Sermo, Patients Like MeNetworking
• Aggregate information, observations
• Rate My Teacher, Bribery Websites, Environmental Sensors
Collective
Intelligence
Ratings with their Drawbacks
Rate My
Teacher
Amazon Seller
and Product
Ratings
eBay Rating of
Suppliers
Attacks on
the Fifth
Estate
Experts
Business &
Industrial
Elites
Government
and
Regulatory
Agencies
Press
The ‘Mob’
Threats to Trust & Centrality of 5th
• Filter Bubble or bias of algorithms
• Privacy and surveillance
Search
• Echo chamber
• Mobs
Social Cues and
Collaboration
• Fake News
• Disinformation, Information Warfare
Trust in the Internet
& Social Media
• Rise of entertainment
• Closing of a world on mobile apps
1st Port of Call
• Democratic-
Autocratic
• Not Replaced
Networked
Institutions
•Role in
Institutions
•Base of 5th Estate
Networked
Individuals
Fifth Estate Complements Institutions & Expertise and Holds Accountable

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5th Estate Talk for eGov-CeDem-ePart 2018 Conference

  • 1. The Fifth Estate The Political Dynamics of Empowering Networked Individuals by William H. Dutton Senior Fellow, Oxford Internet Institute Oxford Martin Fellow, Oxford Martin Institute Dimension Chair, Global Cyber Security Capacity Centre, Computer Science, Oxford Visiting Assistant Professor, Media and Communication, University of Leeds Presentation for the EGOV-CeDEM-ePart 2018 Conference, Danube University, Krems, Austria, 3-6 September 2018.
  • 2. - Martha Payne, 9 yr old girl in Scotland, writes a blog for school project: ‘NeverSeconds’ - Produced content: photos & reviews school lunch in 2012 - Posted on her blog: neverseconds.blogspot.com/ - Censored by her institution (her primary school’s council) - Over 10 million page views - Fostered debate over the quality of school lunches nationwide and worldwide
  • 3. Reconfiguring Access to: Information People Services Technology • How you get information • What you know • How you communicate • Who you know • How you obtain services • From whom, from where • How you do what you do • What know-how you require
  • 4. Power Shifts of the Internet: New Conventional Wisdom Institutions, such as Gov’t & Business Organizations Citizens, Consumers
  • 5. Missing a Complex Set of Social and Technical Changes Summed Up in an Invented Metaphor The Fifth Estate is a collectivity of individuals who strategically use the Internet and related social media to enhance their communicative power vis-à-vis governments, business, industry and other actors and institutions.
  • 6. Not a Social Movement, But a Collectivity of Individuals Holding Powerful Actors Accountable?
  • 7. Early & Narrow Conceptions of Fifth Estate Bloggers •Extension of the 4th Estate Whistleblowers •Holding the 4th Estate Accountable
  • 8. In the movie, Daniel Domscheit- Berg’ with an editor of The Guardian: ‘The New Information Revolution’ – with WikiLeaks ‘charting a course’.
  • 9. The Fifth Estate  Press since the 18th Century - the ‘Fourth Estate’  Internet in the 21st - enabling a Fifth Estate Internet enabling a critical mass of individuals to source information, and network in ways that support distributed social accountability in business, industry, government, politics & media.
  • 10. The Fourth Estate • “[Edmund] Burke said there were Three Estates in Parliament; but, in the Reporters’ Gallery yonder, there sat a Fourth Estate more prominent far than they all. It is not a figure of speech, or witty saying; it is a literal fact – very momentous to us in these times.” • Thomas Carlyle (1831), Heroes and Hero-Worship, at www.gutenberg.org.etext/1091
  • 11. Feudal Estates into the 21st Century Feudal Estates & Mob 21st Century Roles of Clergy Experts, such as Public Intellectuals Nobility Business, Industry and Economic Elites, Internet Industrial Elites Commons Government, Politicians & Regulators Press (4th Estate) Journalists and the Mass Media Mob Civil Society, Networked Individuals, Mobs
  • 12. Montesquieu’s Tripartite System into the 21st (US Separation of Powers) Tripartite Modern US Parallel Courts Judiciary Monarch Executive Parliament Legislative Press as 4th Journalists and the Mass Media Mob Civil Society, Networked Individuals, Mobs
  • 13. Cyber, Digital, and e-Democracy • Web and Social Media in Campaigns • Polling, Voting: Remote Internet Campaigns & Elections • Voter Guides, Debates • Public (Mis)Information, Web Sites, Blogs Information • Electronic Forums, eConsultation, PEN • Online Petitions Policy Shaping • Services: Tax, Licenses, etc • eRulemaking, Big Data Analytics eGovernment
  • 14. Emergence of a New Organizational Form: Networked Individuals Source Information Join & Create Networks Enhance Communicative Power
  • 15. Inductivist: Shaped by Surveys, Cases & Studies Surveys 5th Estate Concept Cases Dynamics, Strategies Targeted Studies
  • 16. Oxford Internet Surveys • 2003, 2005, 2007, 2009, 2011, 2013 • Cross-sectional Surveys versus Panels • Multi-Stage Probability Sample • England, Scotland & Wales • Respondents: 14 years and older • Face-to-face Interviews, High Response Rates • Sponsorship for 2013 from the Nominet Trust, Ofcom, UK Research Councils, dot.rural • Component of World Internet Project (WIP) Quello Search Study • 2017 • Funding from Google, Inc. • 14,000 respondents, 2,000 in seven nations
  • 17.
  • 18.
  • 19. First Port of Call Search v Sites Social Cues & Collaboration Centrality Significance Trust
  • 20. 0 5 10 15 20 25 30 35 40 45 50 Spectators Attentives Fifth Estate Percentage of Users Percentage of Users Fifth Estate defined by being networked (beyond the home), producing content (writing blogs, posting text and photos), sourcing (following search), collaborating (following cues), trusting (content, providers), centrality (viewing net as essential for information).
  • 21. Demo • Young • Urban • Minorities SES • Educated • Middle & Upper Middle • Higher Income Work • Managerial- Professional • Student • Employed Perspective • Political Efficacy • Political Empowerment
  • 22. Arenas: Networked Institutions Networked Individuals News Online journalism, BBC Online, Live Micro-Blogging Netizens, Citizen Journalists, Bloggers, Whistleblowers, Leaks, Churnalism.org, Hacking Blacklash Government Digital Democracy, E- Consultation, e-Voting, Surveillance Obama campaign, Arab Spring, Anti-Bribery Websites, 38 Degrees Education Online Learning, Multimedia Classrooms, MOOCs Backchannels, Informal Learning, Rate My Teacher, Khan Academy Health and Medical NHS Direct, e-mailing safety alerts Going to the Internet for health information, networks of patients, physicians
  • 23. Fifth Estate Strategies Searching Sourcing, Creating Distributing, Leaking Networking Collecting Distributed Intelligence
  • 24. • Find through search or social media • Patient or citizen finds information about problemsSourcing • Individual creates information • Martha Payne’s NeverSecondsCreating • Distribute or leak information to networks • Whistle Blowers, WikiLeaks, OpenLeaks, Edward Snowden • Generating Media Coverage, #MeToo Distributing- Leaking • Social movements, Self-selected collorative networks • Sermo, Patients Like MeNetworking • Aggregate information, observations • Rate My Teacher, Bribery Websites, Environmental Sensors Collective Intelligence
  • 25. Ratings with their Drawbacks Rate My Teacher Amazon Seller and Product Ratings eBay Rating of Suppliers
  • 26.
  • 27. Attacks on the Fifth Estate Experts Business & Industrial Elites Government and Regulatory Agencies Press The ‘Mob’
  • 28. Threats to Trust & Centrality of 5th • Filter Bubble or bias of algorithms • Privacy and surveillance Search • Echo chamber • Mobs Social Cues and Collaboration • Fake News • Disinformation, Information Warfare Trust in the Internet & Social Media • Rise of entertainment • Closing of a world on mobile apps 1st Port of Call
  • 29. • Democratic- Autocratic • Not Replaced Networked Institutions •Role in Institutions •Base of 5th Estate Networked Individuals Fifth Estate Complements Institutions & Expertise and Holds Accountable