The document outlines the design phases and schedule for developing a product-service system concept. It details the tools and steps to be used on Thursday from 9:15-18:00 which include creating a system map, satisfaction offering diagram, interaction storyboard, and renderings of product and support concepts. The results are to be uploaded to the LENS-WEB platform by 18:00 in a specified order, including a satisfaction offering diagram, system concept synthesis, system map, interaction storyboard, and localization in a campus map.

1. Fabrizio ceschin politecnico di milano . INDACO dpt. . DIS . faculty of design . Italy Learning Network on Sustainability course Product-Service System Design for Sustainability subject 4 . Methods and tools for PSS design for sustainability learning resource 4.6 DESIGN EXERCISE: PRESENTATION 3

2. CONTENTS: . TODAY DESIGN PHASES (AND TOOLS) . TODAY SCHEDULE . TODAY HANDOVER

3. Design and formalisation of the system concepts draft SYSTEM CONCEPT DESIGN MULTIMEDIA REPORTING: OVERALL QUALITIES ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION MULTIMEDIA REPORTING: STAINABILITY QUALITIES ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION STRATEGIC ANALYSIS EXPLORING OPPORTUNITIES SYSTEM CONCEPT DESIGN SYSTEM DESIGN (AND ENGIN.) COMMUNICATION ANALYSIS OF THE PROJECT PROMOTERS ANALYSIS OF THE REFERENCE CONTEXT ANALYSIS OF BEST PRACTICES ANALYSIS OF THE REFERENCE STRUCTURE DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)

4. . SYSTEM MAP Th 16 jul 9.15-18.15

5. . SATISFACTION OFFERING DIAGRAMM Th 16 jul 9.15-18.15

6. . INTERACTION STORY BOARD Th 16 jul 9.15-18.15

7. . (sketch) PRODUCT, SUPPORT-PRODUCT CONCEPTS Th 16 jul 9.15-18.15

8. . SYSTEM PLACEMENT IN CAMPUS MAP ( IN CAMPUS REPORT ) PPT FORMAT

9. . REFINE TEXT DECRIBING CONCEPT DRAFT bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, bla, ………. [less than 200 words] PPT FORMAT

10. 10.30-13.00 : DESIGN SYSTEM CONCEPT A.1 SYSTEM MAP (download “system map” from LeNS / tool) A.2 INT. STORY BOARD (download “images library_ int. story board- satisfaction offering diagramm ” from LeNS / tool) A.3 SATISFACTION OFFERING DIAGRAMM (download “images library_ int. story board- satisfaction offering diagramm ” from LeNS / tool) B. 14.00-17.45 : DESIGN SYSTEM CONCEPT (in PPT F. ) B.1 draft RENDERING OF THE SYSTEM EVIDENCES (PRODUCT, SUPPORT-PRODUCT) B.2 refine SYSTEM MAP (in ppt format) B.3 refine INT. STORY BOARD (in ppt format) B.4 refine OFFERING DIAGRAMM (in ppt format) B.5 refine the concept TEXT (in ppt format) C. 17.45-18.00 : UPLOAD RESULTS ON LENS-WEB TODAY (Th 16 am +pm) STEPS/SCHEDULE:

11. HANDSOVER (LENS-WEB UP-LOAD) : UP-LOAD WITH THE FOLLOWING ORDER (PPT FORMAT): 1. SATISFACTION OFFERING DIAGRAM 2. SYSTEM CONCEPT SYNTHESIS (substitute: “modify”) 3. SYSTEM MAP 4. INTERCATION STORY BOARD 5. LOCALISATION IN THE CAMPUS MAP 6. RENDERING SYSTEM EVIDENCIES