1. BHOPALSINGH
630-347-1600 | 750 Majestic Dr., Algonquin, IL 60102 | bs7592@yahoo.com
DATABASE ADMINISTRATOR
Results-driven Senior Database Administrator leverages strengths in design, development, troubleshooting, support, and
problem solving within the Teradata Database to champion measurable results. Creative problem solver known for resolving
technical inquiries in a prompt, accurate, and customer-focused manner. Track record of instituting new standards of excellence
to garner notable accolades. Process optimizer regularly exercises creativity to streamline processes for enhanced productivity.
Recognized for strong work ethic, versatility, and a high degree of personal initiative.
Database Skills: Teradata & DB2 MS Office Suite: Outlook, Word, VISIO, PowerPoint, Excel
Client Server: SQL Assistant Operating Systems: UNIX, MVS Methodology: Agile, Software Development Lifecycle (SDLC)
Applications: SQL, TSO, JCL, Changeman, MQ, TPT, RACF, ATTsa, TRACS/Collections, Billing, CRM, OMS, Granite, AMBS
Awards: PVSA Recipient 2012, 2013, 2014 and 2015.
Professional Overview
AT&T 1998 to 2016
Senior Database Administrator
Applied creative problem solving and data analysis to resolve issues within TRACS, CRM, and OMS databases. Migrated CRM and
OMS database from EDW platform to eCDW in 2009. Communicated data variances with originating source system and notified
affected user community for problem resolutions and recovery. Invented archive, restore, and recovery jobs of Teradata
database. Vetted performance related problem solving issues with clients’ SQL queries. Drafted the capacity planning of
Ameritech, as well as supervised and delegated work to two employees during optimization project. Obtained OASIS 502 C (3)
status from IRS and merged OASIS in various states where AT&T and OASIS conduct business.
Key Accomplishments:
 Exercised business acumen to strategically implement CRM, OMS, USAGE, and Granite Teradata databases with zero
defects.
 Strategically enhanced billing, TRACS, and LS application in different releases with no defects.
 Promptly addressed 300+ trouble tickets in a timely manner.
 Shared knowledge and database expertise with AMDOCS and Tech M resources working on world class applications.
 Tactically condensed database size by compressing tables, which yielded a savings of $100K+ per annum.
 Altered the EDW process to adhere with ASPR requirements, as well as the data archive job to reduce clock and CPU
time by 55%, which resulted in space savings of $125K each year.
 Fulfilled the role of a Security Administrator in 2013 while championing 24x7 production support initiatives.
 Served as OASIS GLC Chapter President (2010) and OASIS National President in 2011; presented OASIS
accomplishment to Chairman and CEO, Randall Stephenson.
 Oversaw OASIS Scholarship Program, generating $22K+ in scholarships for 24 students.
 Participated in JA, ASPIRE, and AT&T Service Ambassador Program to receive the Service Ambassador Program
Exemplary Leadership recognition in 2012 and 2013.
 Orchestrated and actively participated infundraising $60K for the following: OASIS Scholarship, Typhoon Haiyan, UNCF,
United Way, Medshare, March of Dime, Uttrakhand India Flood Victims, Oklahoma & Joplin Tornado Victims, Japan
Tsunami Relief, Oak Creek Sink Temple, Pakistan, Chile, and Haiti Earthquake from 2009 to 2013.
 Received four prestigious The President’s Volunteer Service Awards (PVSA) in 2012, 2013, 2014 and 2015.
SBC Accomplishments:
 Developed collections within the TRACS database from scratch in2002; supervised the database-related problems and
voiced data issues with originating source system and resolutions with affected clients.
 Established CRM, OMS, and Granite LightSpeed Teradata from 2005 through 2006 onEDW platform in different releases
with zero defects for SBC.
Ameritech Accomplishments:
 Slashed AMBS batch cycle run time from 24 hours to 8 hours by streamlining DB2 database and programs, translating
a savings of $350K+ per annum.
 Reduced ABMS database size by 25% by compressing tables, which turned a savings of $70K+ per annum.
Education
Bachelor of Science in Chemistry – UNIVERSITY OF MEERUT
Completed Computer Career Program – DEPAUL UNIVERSITY