1. G.ROOPA
Email: roopapawaar007@gmail.com
Contact Number:
+91 9980983969
Microland Limited,
Bangalore.
CAREER OBJECTIVE:
Seeking a career in the field of Infrastructure and Service Management that will encourage continuous
learning and provides exposure to new technologies, to achieve professional, personal growth and
contribute constructively to the organization.
QUALIFICATION:
ACADEMIC ACHEIVMENTS AND PROJECT DETAILS:
• Presented a paper on “ANDROID TECHNOLOGY” at AICTE Sponsored Technical symposium and
awarded the First Place.
• Participated in Workshop on “Mobile Application Development using Android development
conducted by IE student chapter.
• Participated in a workshop on “Cloud Computing and Virtualization” sponsored by World
Innovation Center.
• Presented the IEEE paper in National level conference held by Hindustan College of Technology
on the academic project
OPTIMAL QUERY PROCESSING WITH ARBITRARY ORDER CONSTRAINTS
Proposed an IEEE project on Data Mining Domain with FrontEnd: Java and BackEnd:Sql2000.The project
highlights about finding the shortest distance from one location to the other by specifying the Mid criteria
and thus accomplishing the shortest path from starting point to the destination effectively. It maps the
distance from the source to the destination location and retrieves the shortest distance from the
database.
EXAMINATION INSTITUTE BOARD YEAR PERFORMANCE
(GPA)
CLASS
B Tech
(Information
Technology)
Adhiyamaan college
of Engineering
Hosur
Anna
University
2010-
2014
Aggregate: 8.49% FCD
12th St.Josephs High
school
Stateboard 2010 68.4% F.C
10th St.Josephs High
school
Matriculation 2008 91.2% F.C.D

2. Completed Under the Company : “XSYS Technologies” , Bangalore
TECHNICAL SKILLS:
• Software Packages : Visual Studio, ASP.NET, Eclipse, Oracle Database.
• Platforms : Windows XP/7/8
• Databases : SQL Server 2010.
• Tools known : SCOM 2007/2012
• Server End : Windows server 2008, Windows Server 2012, Powershell Scripting.
• Messaging Application : Exchange 2010, 2013,Basic knowledge on Unified Messaging
• Mobility servers : Good For Enterprise , Blackberry Enterprise Server & Citrix XenApp
PROFESSIONAL CERTIFICATES:
• Microsoft Certified Professional on Core Solutions of Microsoft Exchange Server 2013- 341
• Completed Certification in .Net Technology from NIIT Bangalore, 2014 (Introduction to App
Development, Web Application Development Using ASP.NET MVC).
EMPLOYMENT SUMMARY:
Employer From To
Microland Limited, Bangalore September 2014 Till Date
PROFESSIONAL EXPERIENCE:
The details of the various assignments that I have handled are listed here, in chronological order.
Project Name Ernst n Young - Messaging Hub
Role Exchange Administrator
Client Ernst n Young
Line of business of the client Banking /Financing-Taxation Firm
Responsibilities Exchange Administration:
 Maintaining and managing Exchange 2010 servers
 Troubleshooting the Database related issues
(Mounting/Dismounting/Suspend/Resume/Failover/
Switchover of Database).
 Troubleshooting DAG related issue.
 Rebooting the exchange servers and health check for those are
done on monthly basics
 Working on the alerts that triggers from SCOM
Blackberry Enterprise Server-Administration:
 Managing and maintaining Blackberry Enterprise Server.
 Troubleshooting the activation of Blackberry device from the

3. Server end.
 Adding/Removing of users in Blackberry.
 Coordinating with RIM support team and Service provider for
any activation issue and also implementation of new
services/features.
Good Mobile Servers/ Good Mobile Console –Administration:
 Managing and administrating the Good Mobile Server.
 Troubleshooting the activation of user device from the Server
end.
 Adding/Removing of users from Good Mobile server.
 Coordinating with Good NOC team and Service provider for any
activation issue and also implementation/deployment of new
services/features.
Current Location Eco space, Bangalore
PERSONAL DETAILS:
Date of Birth: July 9th
1992
Designation: Senior Service Engineer
Sex/ Marital Status: Female/Single
Nationality: Indian
Father’s Name: R.Gopalakrishna Rao
Date of Joining in
Microland
17th
September,2014
Current Location: Bangalore
Permanent Address: Bhavani Nilayam, #14/67 Opp to Railway Station, RK Nagar Hosur.
Personal Strength Optimistic, Team Spirit, Leadership, Organizing ability, Self Control.
Activities Interested
Verses writing, Report writing and updating Business Trend, Zonal Chess
player, Teaching
Languages known English, Tamil, Marathi, Kanada, Hindi.
PASSPORT DETAILS:
Passport Number: P2306204
Passport Issued at: PSK, Tambaram, Chennai
Declaration:
I hereby declare that above mentioned information are true in the best of
my knowledge and belief . I bear the responsibility for any correctness of
the above-mentioned particulars and stress I would abide by the terms
imposed if I had been given an opportunity to work in the Esteemed Firm

4. Yours
Sincerely,
Roopa G