BPO company. Call Center. The world currently revolves around the common misconception that BPO companies solely function as call centers. But right now, let us break that belief. Let us turn it upside down and introduce to a more complex BPO industry you are not familiar with. So, abandon your knowledge that BPO companies are only call centers who address clients' questions from the other side of the world. It is not. Explore how much this industry is far from what you know!