A simple sales guide for sales associates who wish to make a meaningful difference in the workplace.

1. 4 RULES FOR A
SUCCESSFUL
SERVICE SALE
A G U I D E F O R S A L E S A S S O C I A T E S

2. How to offer value while make
a good, lasting impression?
What does it take to have a
successful sale?
How else can you improve
your sales strategy?
CHALLENGES FOR SALES ASSOCIATES

3. SIVA DEVAKI
Words to Ponder
SALES IS NOT ABOUT SELLING
ANYMORE, BUT ABOUT BUILDING
TRUST AND EDUCATING.

4. You have to believe your brand and
know it like the back of your hand. It’s
about knowing you can ace the quiz
about your products & services, and
preach about it to a crowd of non-
believers.
If you want to make a long and lasting
impact to clients and associates, think of
yourself as a brand warrior.
If you don’t believe in what you’re
selling, what’s the point?
KNOW WHAT YOU
ARE SELLING BY
HEART

5. TIFFANI BOVA
Words to Ponder
HOW YOU SELL MATTERS. WHAT
YOUR PROCESS IS MATTERS. BUT
HOW YOUR CUSTOMERS FEEL
WHEN THEY ENGAGE WITH YOU
MATTERS MORE.

6. KNOW YOUR CLIENT
BEFORE MAKING
CONTACT
Never go in a call or meeting blind or
uninformed. Who are you going to talk
to? What does their company do?
This might be the first step in showing
that you actually care not only about
what you do, but with what they do as
well.
Do a bit of a background check on a
company and your contact person before
scheduling a call or a meeting.

7. BRIAN TRACY
Words to Ponder
APPROACH EACH CUSTOMER
WITH THE IDEA OF HELPING HIM
OR HER SOLVE A PROBLEM OR
ACHIEVE A GOAL, NOT OF
SELLING A PRODUCT OR SERVICE.

8. KNOW THEIR NEEDS
AND PROVIDE THE
RIGHT SOLUTION
Reaching your sales targets shouldn’t be
your only motivation. If you believe in
what you sell, you should be aware how
your company’s business should benefit
your potential customers.
Besides knowing your client’s basic info,
you should know which of your services
would be the best match to their needs.
What are the services you can or cannot
offer to them? How would you be able to
exceed their expectations?

9. BOB HOOEY
Words to Ponder
IF YOU ARE NOT TAKING CARE OF
YOUR CUSTOMER, YOUR
COMPETITOR WILL.

10. KNOW THE PEOPLE
MORE TO BUILD A
LASTING RELATIONSHIP
It’s great to keep things professional at
all times, but socializing with your
clients and associates can also help to
keep the positive dynamic alive. An
outsourced sales team isn’t any
different.
Keeping tabs on their birthdays, sending
gifts, or hosting their visits can make a
big difference. When they know you care
about their happiness beyond contract
signing, you can count on their loyalty
and more years of business together!

11. Did you find this guide useful as a sales
associate? It's time to reevaluate your
strategies if you want to
reach your sales targets.

12. Outsourcing your sales team is the next step for you.
For business owners, here's a question for you:
Is it time to bring in reinforcement to boost your
sales? If you're looking for sales associates that
live by these traits....

13. Eastvantage Business Solutions, Inc.
15th Floor, Fort Legend Tower
3rd Ave cor 31st St, BGC, Taguig City
www.eastvantage.com
info@eastvantage.com
Phillippines: +63 2 491 7378
Australia: +61 2 8518 1206
Hongkong: +85 25 8014425
Belgium: +32 2 781 0221
USA: +1 213 239 5716
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WITH US TODAY