What’s your solution presentation2 (2) final

CONTACT: Jennifer Jordan, jennifer.jordan@autonettech.com, 800-616-2632
What’s your solution?
An Overview of BDC and Internet Opportunities

According to the NADA:
 The typical dealership spends $616 per unit sold to get the phone to ring.
 80 percent of customers still use the phone to contact dealerships.
 1 out of 20 incoming dealership calls go unanswered.
 Less than 5 percent of sales consultants identify themselves or the dealership.
 Less than 20 percent of sales consultants attempt to make a definite appointment.
 30 percent of all inbound calls don’t obtain the prospect’s name.
 1 in 5 service calls never reach the requested destination.
Why investing in your BDC is important:

Why investing in your BDC is important:
YOUR CURRENT MARKET
Your Dealership
Competitor A
Competitor B
Competitor C
Competitor D
WITH 10% COMPETITOR
BDC/INTERNET IMPROVEMENT
Your Dealership
Competitor A
Competitor B
Competitor C
Competitor D

3 Cornerstones of Achieving Customer Trust:
Clarity
Communication
Customer
Experience

Improving Phone Skills – The Four C’s:
Confidence
25%
Competence
25%
Credibility
25%
Congruence
25%

Email Checklist:
Quality
Branding
Clear
Direction
Relevancy
Effective or
Persuasive
Proper
Grammar
Usage

Why are you missing sales?
No
Trust
No
Money
No
Hurry
No
Desire
No
Need

 What: What are you doing now?
 Why: Why are you doing it that way?
 How: How can we improve your process?
 Goals: What goals or benchmarks are you expecting?
What is your current process?

 AIT is made up of people with real world auto dealership
experience, so we don't just "talk the talk." We're uniquely
qualified to understand what needs to happen in your dealership to
get the best possible results.
About Automotive Internet Technologies:

To achieve the kind of results our clients get you need to be running
on all cylinders, and our dealership proven programs will help you
accomplish exactly that. They address every component of your
dealership’s BDC and Internet sales operation.
 We’ll look at your current BDC and Internet sales process, focusing
on process, performance, and investment. We’ll identify where
your improvement opportunities lie, prioritize them based on your
feedback, and provide strategies to address them.
AIT’s “BDC Results/Net Solutions” Programs:

 An AIT team will visit your dealership and meet with dealership
management to discuss your current process, your historical
averages, your current objectives, your staff’s proficiency, and your
expenditures. We’ll create and install a BDC and Internet response
process including call maps, phone scripts, email templates, and
response schedules.

 Once we’ve got you rolling, we’ll monitor your results to make sure
everything stays on track.
 AIT’s programs include the efforts of the experts in our offices,
combined with in-dealership visits from our experienced,
accomplished process and training teams.
 It’s like have having a BDC/Internet manager with outstanding
references and credentials, only for a fraction of the expense.

 Call today to talk about where you are today, and where you would
like to be in the coming months
 When you work with AIT, you’re working with a team of dealership
experienced people who have been helping auto dealerships
EXCLUSIVELY for almost 15 years. We don’t work with lead
providers, manufacturers, or OEM sponsored vendors.
 AT AIT, we never ask you to sign a long term contract. That’s how
confident we are that you’ll get the results you want.
 I look forward to working with you!
Would you like to discuss this opportunity?

What’s your solution presentation2 (2) final

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