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The Web in ABB, how we went Agile and why we love it
- 1. Niklas Kämpe, Kacper Ryniec The Web in ABB How we went Agile and why we love it
- 2. Introduction to ABB © ABB Group October 27, 2013 | Slide 2
- 3. ABB - power and automation technologies $39 billion in revenue (2012) Formed in 1988 merger of Swiss and Swedish engineering companies Predecessors founded in 1883 and 1891 © ABB Group October 27, 2013 | Slide 3 145,000 employees in about 100 countries Publicly owned company with head office in Switzerland
- 4. Power and automation are all around us You will find ABB technology… orbiting the earth and working beneath it, crossing oceans and on the sea bed, in the fields that grow our crops and packing the food we eat, on the trains we ride and in the facilities that process our water, in the plants that generate our power and in our homes, offices and factories © ABB Group October 27, 2013 | Slide 5
- 5. The history of ABB in Kraków • 1997 Corporate Research Center • 2001 Software Factory – incorporated within Corporate Research Center, located in Kraków & Łódź • 2008 ISDC (IS Delivery Center) Poland as a follow-up of Software Factory © ABB Group October 27, 2013 | Slide 6
- 6. ABB IS Delivery Center (ISDC) is a software organization providing IT solutions and services to support the needs of the ABB business units globally © ABB Group October 27, 2013 | Slide 7
- 7. We have built a team of 350 specialists 25% of whom are women © ABB Group October 27, 2013 | Slide 8
- 8. We wrote 8,000,000 lines of code Maintaining and creating software in the following fields: Sales & Marketing Quality Management Human Resources Finance Supply Chain Management Production Management © ABB Group October 27, 2013 | Slide 9 Communication Software design Production Process
- 9. The Web in ABB © ABB Group October 27, 2013 | Slide 10
- 10. www.abb.com 2000 content editors 80 country sites over 1 million urls © ABB Group October 27, 2013 | Slide 11 ? million views / month
- 11. www.abb.com 2000 content editors 80 country sites over 1 million urls © ABB Group October 27, 2013 | Slide 12 10 million views / month
- 12. The web in ABB – behind the scenes 50 people 4 countries 20+ projects © ABB Group October 27, 2013 | Slide 13
- 13. Building a new website © ABB Group October 27, 2013 | Slide 14
- 15. Our vision Great content, any device
- 16. Competencies required 10/27/2013 17 Testing and quality assurance Front end coding Infrastructure & deployment Backend development & integration User experience Team lead & scrum management Architecture Support
- 17. Working during the project © ABB Group October 27, 2013 | Slide 18
- 18. Collaboration between Zürich and Kraków © ABB Group October 27, 2013 | Slide 19 Daily contact with phone, Facetime, Google Hangouts, Sametime (whatever works best) Project management and information sharing tools: Basecamp, Yammer, Team Foundation Studio, Trello, wiki
- 19. Scrum © ABB Group October 27, 2013 | Slide 20
- 20. Bigger picture – Agile vs. Waterfall Vision Vision Create Backlog Collect user feedback Release Requirements Pioritize Backlog Iteration Implementation Testing Working product Working product © ABB Group October 27, 2013 | Slide 21
- 21. Planning poker 1. 2. 3. 4. 5. Plan © ABB Group October 27, 2013 | Slide 22 Agree on estimation units Discuss task details Make sure everyone is ready 3,2,1 Show your cards Are there major differences? - discuss
- 22. Implementation 1. 2. 3. 4. 5. Plan © ABB Group October 27, 2013 | Slide 23 Implement Daily standups Pair programming TDD Burndown charts Definition of done
- 23. Implementation 1. 2. 3. 4. 5. Plan © ABB Group October 27, 2013 | Slide 24 Implement Daily standups Pair programming Test driven development Burndown charts Definition of done
- 24. Demo 1. 2. 3. 4. 5. Plan © ABB Group October 27, 2013 | Slide 25 Implement All tasks are production ready Whole team presenting Immediate feedback from customer Make sure it’s what customer needs Agree if it’s done Demo
- 25. Make it perfect! 1. 2. 3. 4. Plan © ABB Group October 27, 2013 | Slide 26 Implement Implement demo feedback No new features Fix bugs Final testing Demo Fix
- 26. Retrospective 1. 2. 3. 4. 5. Plan © ABB Group October 27, 2013 | Slide 27 Implement Everyone has a chance to speak Be creative, think out of the box Categorize feedback Pick one or two ideas to work on Everyone is responsible to make it happen Demo Fix Improve
- 27. Questions? © ABB Group October 27, 2013 | Slide 28
Editor's Notes
- Anybody heard of ABB? What does the acronymABB stand for? American Body Builders, Australian Barley Board, Acronyms Beyond BeliefMay have seen logo on Starowislna
- Power: Getting power from where it is generated to where it is used (behind the plug). Power T&D, transformers, switchgearAutomation: Using the delivered power (in front of the plug). Manufacturing, industrial processes, robots, motors
- Office on StarowislnaLocal office in Krakow -> connections and collaboration with business units in countries all over the world
- 25% not bad number for an IS company
- 50+ projects / software systems developed, maintained or supported(Kacper?)Go across all areas: Some related to SW used in ABB products, some internal systems
- The main application we work on in the OneABB on the Web project is corporate website.You can reach it via www.abb.com.It’s important that you understand the scope of this project, otherwise the remaining part of our presentation might seem weird.So, there are 2000 content editors, they are spread around the globe, creating and updating the content they’re responsible for. The site is not only available as a global one, but we have around 80 country sites, like www.abb.pl or www.abb.ch for Switzerland. Some of them are in more than one language, which means we need to translate all the content.The 2000 editors work hard to create content every day, as a result we have more than 1 milion of unique pages. This is huge number, even considering the main part of our website is the complete products catalogue for ABB.You might ask – what’s the big deal, it’s the number of page views that counts, not the number of unique urls, isn’t it? Well, our webiste is not bad in this statistics as well. Every month we have more than a 10 milion page views. And it’s rising.
- The main application we work on in the OneABB on the Web project is corporate website.You can reach it via www.abb.com.It’s important that you understand the scope of this project, otherwise the remaining part of our presentation might seem weird.So, there are 2000 content editors, they are spread around the globe, creating and updating the content they’re responsible for. The site is not only available as a global one, but we have around 80 country sites, like www.abb.pl or www.abb.ch for Switzerland. Some of them are in more than one language, which means we need to translate all the content.The 2000 editors work hard to create content every day, as a result we have more than 1 milion of unique pages. This is huge number, even considering the main part of our website is the complete products catalogue for ABB.You might ask – what’s the big deal, it’s the number of page views that counts, not the number of unique urls, isn’t it? Well, our webiste is not bad in this statistics as well. Every month we have more than a 10 milion page views. And it’s rising.
- We know the numbers regarding the website, now let’s see who’s behind it. It’s „only” about 50 people. We are located in four countries, Switzerland, Poland, Norway and India.The team in Switzerland works in headquaters, together with teams responsible for communication in the whole ABB. So they got most immediate feedback and requirements possible.Currently we’re busy having more than 20 projects in our backlog. This means we really need to be effective. Having the possiblity to get fast feedback on what we’re working on. Being able to evalueate if it works, if it makes sense in terms of solving business needs it was supposed to solve is a key.On the other hand, we need to have time to do the work. Recent research shows that context switing is a real productivity killer.Having 50 people involved in 20 project might mean really a lot of context switching if the project are managed in not an optimal way.Web is changing, it’s changing really fast. We need to react to it.In the next couple of minutes, youll hear from Niklas, how we manage to achive something, that most of us found impossible. We managed to implement the brand new website, based on new platform in just one month.
- Legacy CMS CAWP – almost as old as the web itself, running project to find a new CMSConservative look and feelAimed at the typical corporate user running a Windows PC and IE 6Last year project tofind new CMSSpent time evaluating and doing PoCs until found one we were happy withAfter evaluation it was our task to put the new CMS into good useAcquired new content management system (CMS) – Seplast year
- Implement a pilot of 30 pages in the new CMSNew branding and graphical designResponsive and fluid designMulti-device and cross-browser supportNew infrastructure (servers)Across devicesResponsive design, adapt to different screen sizes<Start animation> Given one month to complete the implementation
- Not that many people per competencyabb.com is just one project out of 10 other ongoing ones
- Intense period of workNiklas in Krakow for 2 weeksGiven intense deadline, people were working together towards a common goal
- Building a brand new website in just a month won’t be possible without some serious rearrangments in the way we work.Even though Agile becomes more and more popular, there are still projects run based on Waterfall approach.The very basic difference is: in waterfall you don’t start another step before you’re completely done with the previous one. Means you won’t start implementation until you’re happy with collecting all the requirements.Then, you don’t start testing until you have all tiny bits implemented to the very end. Sounds like a great recipe to a failure, doesn’t it? What if after succesfully completing all the steps, delivering a full blown solution to the market, you realize it doesn’t solve the business need it was supposed to address? You made a huge investment, and failed.Agile is all about getting feedback fast, shortening the cycle. You implement the minimum valueable product, ship it to the market and immediately verify if it works. Then you adjust your plans, requirements and you iterate this process.Sometimes it’s hard, especially in corporate environment if there are people afraid to admit they were wrong, because being Agile also means you need to agree you failed. You didn’t understand market’s needs, solved the wrong problem, etc.It does happen. Point is, to be able to realize it without spending a year of investment and being able to change your focus, to pivot.Is Agile the silver bullet to solve all problems of failing projects? No, it’s not. You’d better not start experimenting when doing nuclear plant control pannel.In the remaining part we’ll go through the most relevant ceremeonies of a singe Scrum iteration (a timeframe where you work on a well defined part of the product, delivering some value providing features)
- First you need to make sure whole team does understand the goal.That all know what they need to work on and what’s the expected result.There’s a really nice technique to do this, called Planning Poker.You run a meeting, invite everyone from the team. It can take much time as you need to run it properly. It can be a few hours, can be a few days as well if needed.During planning poker you not only discuss the objectives, but you also estimate how long will it take until you’re done with them.There are few simple steps you need to follow to make sure the planning meeting is effective and provides value to the team.
- After the planning meeting you start the implementation phase. This is the longest phase in Scrum iteration.
- After the planning meeting you start the implementation phase. This is the longest phase in Scrum iteration.