Here, we list five computerized maintenance management systems (CMMS) rated highly by Software Advice users in healthcare, or are rated highly and include features useful in healthcare.

1. Software Advice: 5 Highly Rated
Healthcare CMMS Systems
Trends and best practices from the industry

2. Just like many other industries that use computerized maintenance management
software, healthcare facilities must track and maintain critical equipment. Should
these assets fail, the consequences could impact employees and patients alike.
Using software keeps these machines running longer with regular maintenance
schedules and can help pass audits from accreditation organizations, such as the
Joint Commission. For those looking to purchase a CMMS for their healthcare
organization, we’ve listed five systems—the first three are highly rated on
Software Advice by healthcare users, while the final two are highly rated and
offer functionality useful for healthcare.
Abstract

3. An asset detail screen in MPulse gives users extra custom fields
MPulse
Overall average rating: 4.6/5
System overview: MPulse users can customize the types of data they want to track for their
organization—from information about each piece of equipment to details about personnel and
vendors. An asset status dashboard offers a quick view of work orders, and users can use multiple
dashboards for different locations.
What software users say: “The MPulse team is probably the most responsive team I’ve ever worked
with. They are always there to support the needs of our company. They listen to our issues and act on
our suggestions. If [using software is] not your thing, you can easily use MPulse out of the box, yet
MPulse is flexible enough to allow customization as needed.” —Rosann Bosso, North Shore Long Island
Jewish Health System

4. eMaint X3’s inventory management tool shows related spare parts for each asset
eMaint X3
Overall average rating: 4.4/5
System overview: eMaint is a cloud-based system with all the core functionality one would expect in a
modern CMMS, such as work order management, preventive maintenance and inventory control. What’s
more, the system’s MX Mobile application offers a way for maintenance workers to enter data and close
out jobs using a smartphone from wherever they are.
What software users say: “The less information I have to put in each time, the better it is for me; this
program allows that. It is important to be able to keep track of all repairs. This system makes it easy to
do that: leave info in, or take it out.” —Robin Puliafico, Skilled Nursing & In-House Rehabilitative
Services

5. Workers can submit work requests with MaintenanceEssentials Pro mobile applications
MaintenanceEssentials Pro
Overall average rating: 4.2/5
System overview: MaintenanceEssentials Pro by Dude Solutions is a cloud-based system that serves
healthcare companies with core maintenance functionality, such as asset tracking and reporting. It
helps keep track of important work orders and other documents needed to prove compliance for
inspections by various agencies, and allows employees or clients to submit work requests by phone,
email or in person.
What software users say: “We reviewed a number of products, and FacilityDude offered the best value
and fit for our purpose. We are able to offer our clients a one-stop site for requesting service for
maintenance, IT, housekeeping and biomed [departments]. Support and training have been great and
prepared us well for the implementation.” —Mark Johnston, Van Wert County Hospital

6. FTMaintenance lists details of spare parts inventory, such as cost and quantity on hand
FTMaintenance by FasTrak
Overall average rating: 4.5/5
System overview: FTMaintenance by FasTrak includes work order, asset and inventory management
tools. It also offers preventive and predictive maintenance capabilities, which can help companies
reduce the cost of labor while keeping equipment in peak performance.
What software users say: “The FasTrak system has provided us with much better parts inventory
control, saving our company money by not having to overstock parts. In addition, we are able to have
all our parts loaded into the system, making it much easier to place orders when a particular item runs
low.” —Robert Neri, Neri’s Bakery Products, Inc.

7. Example of a work order report generated by ServiceChannel
ServiceChannel
Overall average rating: 4.3/5
System overview: ServiceChannel offers a consolidated dashboard view so maintenance and facility
managers can see the status of work orders, asset health and maintenance costs from one screen.
Employees can submit work order requests via online forms as well as by telephone.
What software users say: “The product itself is relatively intuitive and a quick learn. If you’re not sure
how to do something, figuring it out is usually not too difficult. The reporting capabilities are great. I
use a variety of reports out of this system on a regular basis to keep tabs on tickets for over 850
locations. Service Channel is responsive, and in my experience, a great partner.” —Tony Lago, Jo-Ann
Fabric and Craft Stores

8. To determine the products featured in this article, we analyzed reviews data
submitted by actual users of these systems to Software Advice between
November 2014 and December 2015.
For the first three systems, we chose systems with the highest overall average
ratings and that had 15 or more reviews at the time of publication, then selected
reviews from healthcare organizations. The two additional products without
healthcare reviews were selected based on overall average ratings on our
website.
To learn more about why these systems are great for healthcare companies,
visit: http://www.softwareadvice.com/resources/5-top-healthcare-cmms-
systems/
Methodology

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10. Software Advice™ is a trusted resource for software buyers. The company's
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research to help organizations choose the right software. Meanwhile, the company’s
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