1. Many medical practices are faced with
the dilemma of replacing legacy practice
management systems that have become
antiquated or obsolete. Regardless of
most software vendors’ promises, the
cost of implementing a traditional medi-
cal practice management system always
involves more than just the software fees.
The potential investments in time, money
and resources can be high.
In fact, industry analysts say that the
typical published price of an installed
software package reflects only about
15% of the five-year cost of owning and
maintaining that application. This equates
to a true potential five-year cost that is
six times the software license fee. Thus,
even a low-priced $10,000 multi-user
system may have a five year cost of
over $60,000.
OpenPM eliminates virtually all of these
costs, replacing them with a monthly fee
that increases only as the number
of providers increase. The OpenPM
advantages include:
•
No capital expense required
•
No annual maintenance fees
•
A quicker and larger return on
your investment
•
Monthly subscription licensing -
no long-term commitment
In addition to lower up-front costs,
OpenPM also reduces your
investment risk by offering licensing
on a month-to-month basis.
If making a large financial commitment
has limited your ability to take advantage
of new practice management technology,
then OpenPM is right for you.
Utilizing Software-as-a-Service
(SaaS) deployment, Open Practice
Solutions makes the security and
reliability of a Tier 4 data center
affordable. Everything in the facility
is redundant. If a piece of critical
infrastructure fails, a back-up will
start automatically and without
interruption – providing for
99.999% availability.
The multiple physical and elec-
tronic security systems in place
protect your data and comply
with HIPAA requirements.
HIPAA Security
and Reliability
with SaaS
Powerful and
Affordable Web-Based
Billing and PM Software

2. Most practices depend upon third party
payments from insurance carriers for the
majority of their cash flow. This makes
proper management of the claims process
the most critical factor for the financial well
being of the practice.
The OpenPM claim status dashboard
provides unprecedented claims submis-
sion, correction and tracking capability.
By fully integrating the Claims Status
Dashboard with our all-payer clearinghouse,
we eliminate the need for dealing with
confusing clearinghouse and payer reports.
Your claim status is automatically updated
on the Dashboard so instead of waiting
weeks for EOBs, you always know the
status of your outstanding A/R.
OpenPM Dashboard Capabilities:
• Track claims from creation to
final payment
• Claims Status presented in
drill-down fashion
• Errors are clearly identified on
rejected claims
• Claims can be corrected and
resubmitted with just a few clicks
• Billing notes are clearly displayed
in the claim history
• Denial trends are clearly reported
for in-house staff education and
process improvement
• Prioritize and manage
follow-up tasks
Revenue Cycle Dashboard for
Real-Time Claims Management
Calculate your savings
with OpenPM
Use the guide below to calculate the
savings for your practice.
Initial Costs In House OpenPM
Software
license fees __________ Included
Server with
operating system
and other required
software __________ Included
Storage, backup
systems, and
associated software __________ Included
Implementation
& Training __________ Included
Recurring Costs
Electronic Claims
& Remittances __________ Included
Software
maintenance __________ Included
Server operating
system and other
software maintenance __________ Included
Backup and
storage subsystem
maintenance __________ Included
Software Updates __________ Included
Internal IT
support updating
application __________ Included
Our all-inclusive pricing of $50 per practice
and $200 per provider has saved practices
thousands of dollars each year.

3. Full-Featured
Practice Management
Software -
Powered by the
Internet
Appointment Scheduling
Improved scheduling increases the number
of patients seen. Staff and physicians
have more time to focus on the patients
in the office, as opposed to being
burdened with the task of scheduling.
OpenPM’s Appointment Scheduler
allows you to:
– Save valuable staff time and increase
office efficiency
– Reduce your no-shows with better
scheduling accuracy
– Improve patient satisfaction
– Accurately track practice statistics
– Streamline workflow and prevent
lost charges
Eligibility Checking
The first step towards ensuring you will
get paid for your services is to verify
insurance eligibility before the appoint-
ment. OpenPM offers real-time and batch
eligibility checking with results that
can be customized to the needs of
your practice.
Patient Demographics
The patient registration process is
streamlined with single-screen data
entry. Practices can choose which fields
are flagged as required to ensure that
the correct information is captured the
first time. Demographics can be entered
through scheduling, in batch mode, or
automatically through an HL7 feed from
a hospital or EMR.
Billing
OpenPM is an open item system that
accommodates both batch and real-time
data entry. Operators can use mousing
or rely completely on keyboard entry.
Charges can be entered manually or
via template.
Patient balances can have multiple
responsible parties and multiple active
insurance profiles. Claims submission,
both primary and secondary, is fully
automated through our all-payer clearing-
house. Electronic Remittance Advice are
retrieved and posted automatically saving
hours of data entry time every month.
Reporting
OpenPM’s reporting capabilities allow
users to extract detailed data on finan-
cial performance and patient financial
histories. OpenPM can produce powerful
pre-setup reports as well as allow users
to design their own, ad-hoc reports.
All reports are created in a PDF format
for easy printing, storing, or sharing.
Data can also be saved in spreadsheet
format for additional analysis or graphing.
Document Management
OpenPM provides for the capture,
archiving, storage, and access to
documents and images critical to the
billing process. The digitization of
documents and images can streamline
workflow, improve efficiency and greatly
reduce the cost of document handling
and storage. Inexpensive card scanners
can be used at registration to store
insurance cards, drivers licenses or
other identification cards.
® 2010 Open Practice Solutions, All Rights Reserved

4. World Class
Customer
Service:
You’ll like us for our
software and you’ll love
us for our support! Most
practices don’t change
systems because the
software is inadequate,
but rather, because the
support is inadequate.
In an age of voice-mail
and Interactive Voice
Response (IVR) systems,
we rely on good
old fashioned
customer service.
When you call with a
question or problem
you will speak to a live
support person. Most
inquiries are resolved on
a first-call basis. Whether
your question relates to
the software or you are
tracking down a claim,
you will easily reach a
helpful customer service
representative based
right here in the
United States.
Our philosophy:
“Every client, every time.”
Additional Revenue Cycle Products
and Services Available:
–
Real Time Eligibility Checking
–
Automated Appointment Reminder Calls
–
Automated Delinquent Balance Calls
–
Integrated Credit Card Processing for Cash at Time of Service,
or Card-On-File
– Fully Integrated Statement Processing
• Full variable color statements
• Pre-collect letters bundled with statements
•
Patient portal for making payments and retrieving statements
•
Bilingual capabilities
•
Advanced address correction services
What OpenPM customers are saying...
“ Claim turnaround and patient payment turnaround is fantastic. On the average, we
are seeing a 7 day claim turnaround for primary claims, less than 30 day turnaround
for patient payments and secondary payments!! I can always get someone on the
phone to help me when we have questions which is great.”
Christy Mattey, Physicians in Family Practice
“ We are paying less for a much better system, support, and frequent updates than
we were paying for maintenance alone on our old system. And we never got updates
on that system. I am very happy I never have to purchase another server! ”
Dr. Talish, Pediatric Partners
“ The support staff never makes me feel bad for calling with simple questions. I used
to wait days for a call back and now when I am not sure how to do something in the
system I know I can get an answer in minutes. Thank you! ”
Susan Punsky, Associates in Internal Medicine
“ Lawyer Chiropractic Clinic teamed up with OpenPM in 2009. It was very easy
to adopt and offered us more features and flexibility than we had with our previous
in-house software. The staff is phenomenal answering any questions or concerns
that arise, and they make you feel like part of their business family. We love not
worrying about backups and the security of our data! The fact that we are also
saving money is icing on the cake. On a scale of 1-10 we give them a 10 hands-down! ”
Brenda Caldwell, Lawyer Chiropractic
Please contact us to schedule a demonstration of OpenPM
4835 Darrow Road . Stow, Ohio 44224-1403
234.380.8345
www.openpracticesolutions.com
561.557.5646Revenue Cycle Management Group LLC
Authorized Reseller of Open Practice Solutions Contact: Ray Peloquin MPA email:ray@rcmg.net