Volusion

info@hvantagetechnologies.com
+1-347-918-3427
VolusionDevelopment | Product Management | Customer Service

+1-347-918-3427
“
Development

+1-347-918-3427
What is Volusion Development??
Volusion is an open source eCommerce store
development tool which is simply expandable and
extremely flexible. Volusion has the ability to
handle various levels of complexity and is used to
manage over 40000 online store owners. Some
features of Volusion include easy editing content,
built-in sharing with popular social networks,
custom reviews on product pages, one page
checkout, auto zoom, POS system tracking etc.

+1-347-918-3427
Why Choose Hvantage??
Hvantage is well known for its competence and
expertise in developing and modifying Volusion’s
eCommerce platform. Our developers are skilled at
creating an excellent online store through
optimum usage of Volusion.
Volusion’s costing structure and interface. They
create custom code thereby programming it to
deliver you a simplified eStore.

+1-347-918-3427
What are the features of our development??
Our Volusion store is customer-centric,
SEO-friendly, structured with painless navigation,
we can provide you with a customized Volusion
store. We also offer brand new templates or modify
already available template, develop modules and
plug-ins, static and dynamic pages integration
along with expert Volusion Consulting services.
Our Volusion programmers are well versed with

+1-347-918-3427
What do we offer??
◆ Custom Volusion
Development Services
◆ UI/UX focused eCommerce
Store Design
◆ PSD to Volusion Conversion
◆ Template Design &
Development
◆ Theme Design &
Development
◆ Module Development &
Integration
◆ API Integration
◆ Migration
◆ Version Upgrades
◆ Maintenance and Support

+1-347-918-3427
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Data Entry Services

+1-347-918-3427
What are Volusion Data Entry Services?? (1-2)
Our Volusion Product Entry Experts can assist you
by offloading the mundane data entry/product
upload in your Volusion Shopping Cart. We assign a
devoted Project Manager to look into Volusion Data
Entry Project and Quality monitoring.

+1-347-918-3427
What are Volusion Data Entry Services?? (2-2)
◆ Volusion Product Data Entry
◆ Volusion Product Image Editing & Upload
◆ Volusion SEO Services
◆ Volusion Product Description Writing & Product
Review Writing
◆ Volusion Bulk Product Upload Services
◆ Volusion Data Entry for Social Media Selling

+1-347-918-3427
Volusion Product Data Entry (1-3)
We can assist you in generating your Volusion
Product Listings precisely and effectively. Our
Volusion Product Upload team is skilled at not only
manually inputting all items but also at uploading
item data in batches in the .csv file format. Our
experts can assist you with:
◆ Entering major information like title, images,
price etc.

+1-347-918-3427
◆ Volusion Category Management by assigning a
product to the category and subcategory with its
details
◆ Marketing Item Page and managing Sales Price
◆ Allowing color and texture alternatives for your
potential buyers to flip through each of your
items

+1-347-918-3427
◆ Effectively adding details on ‘Deals of the Day’ to
exhibit your daily deals
◆ Generating coupons and discounts to provide
special promotions to your buyers

+1-347-918-3427
Volusion Product Image Editing & Upload (1-2)
We assist your potential buyers to get into the
product details by modifying and uploading perfect
pictures to assure your buyers while purchasing
your items. We allow your buyers to view your
displayed product in various colors and at different
angles. Your item images are uploaded prior to its
conformation with Volusion’s Product image
guidelines like item file size, file format and file
naming convention.

+1-347-918-3427
Volusion Product Image Editing & Upload (2-2)
◆Item Image Resizing/Scaling
◆Item Image Cropping/Clipping/Cutout
◆Item color and lighting amendment
◆Eliminating redundant elements
◆Item Photo Retouching
◆Product Orientation correction
◆Image Background Elimination/Correction
◆Including/Eliminating Borders from item images

+1-347-918-3427
Volusion SEO Services (1-2)
Attract more buyers to your Volusion Store via
elegant SEO tactics while uploading your items and
images and thus creating an impact on Google,
Bing and Yahoo.
◆ Our Volusion product management team is
skilled at incorporating meta information like
title, description etc. and utilizing pertinent
keywords while listing item categories and
entering your item description pages.

+1-347-918-3427
Volusion SEO Services (2-2)
◆ We ensure that your items are ranked high on
the search engines by making use of
SEO-oriented keyword rich URLs.

+1-347-918-3427
Volusion Product Description Writing & Product
Review Writing (1-2)
It is very essential to have appropriate and
appealing item descriptions and reviews to attract
potential buyers.
◆ Our Skilled Product Description writers smartly
showcase the attributes and benefits of your
items/service
◆ We have versatile SEO content writing offerings
for a range of items across diverse verticals

+1-347-918-3427
Volusion Product Description Writing & Product
Review Writing (2-2)
◆ In close coordination with Call to Action phrases
and apt keywords, our SEO writers develop
well-analysed item descriptions and item
reviews.

+1-347-918-3427
Volusion Bulk Product Upload Services
◆ At Hvantage, our Volusion Product Management
team update and include more information in
the quickest time span using CSV file
◆ We are proficient in handling bulk import and
export tool for sending enormous data.

+1-347-918-3427
Volusion Data Entry for Social Media Selling
We allow your store to have an extended reach
throughout the social web:
◆ Having Facebook Page with item listing
◆ Managing regular deals and promotions, and
making most up-to-date announcements via
Twitter
◆ Upload videos on YouTube and enhanced
showcase of your items by including the video
links to your item pages

+1-347-918-3427
“
Customer Service

+1-347-918-3427
What is Ecommerce Customer Service???
Ecommerce Customer Service (sometimes spelled
e-commerce customers service) is a strategy for
providing Customer Service to customers on online
stores.

+1-347-918-3427
What are the benefits of ECommerce Customer
Service?
When retailers invest in improving their
ECommerce Customer Service, delivered via a call
center, live chat, or other channels, they tend to be
rewarded with more loyal customers, better
conversion rates, and an advantage over their
competitors.

+1-347-918-3427
Why Hvantage Technologies Inc. for ECommerce
Customer Service?
Hvantage is fast and flexible so retailers can easily
adapt to the changing landscape of consumer
expectations and scale when they grow.

+1-347-918-3427
What can Customer Service do other than
grievance handling??
Since the experience of
shopping online has some
fundamental differences to
brick and mortar stores, online
retailers must approach
Customer Service slightly
differently.
One of the key differences
involves customer context.
When a shopper enters a store,
a clerk or Customer Service
agent can begin to identify
some things that will help them
decide how to provide support.

+1-347-918-3427
When and how much of Customer Service??
Is the customer in a hurry? Does
the customer appear to be in a
good mood? Do they look
determined to buy something or
are they just killing time while
they wait for someone?
Having a sense of some of these
bits of information will inform
retailers how to best provide
service, like whether or not the
shopper wants attention or to
be left alone.

+1-347-918-3427
What to keep in note when providing Customer
Service?
Online shopping does not provide these types of
visual clues, so when online retailers want to
provide e-commerce Customer Service they must
take a different approach. Context has to come in
the form of data, which can be used to provide
better experiences.

+1-347-918-3427
What could be the different Customer Service
ways??
Offer multi channel
support. Different
channels have different
strengths and
weaknesses. Measuring
how customers use each
channel will allow retailers
to take full advantage.
They might prefer direct
support via chat but
communication (like new
offerings or sales) might
be better through social
media.
Personalize support and
marketing. Since all
activities, from browsing
to buying to Customer
Service, happens online,
it’s possible to track and
measure customer
behavior. That means
when a customer reaches
for support, the support
agent will already have
access to information
about the customer,
including purchase
history, which will allow
the agent to treat the
customer like a person.
Offer self-service. Since
many customer prefer to
help themselves, many
online retailers benefit
from offering a help
center, which can include
answers to frequently
asked questions (FAQs),
return policies, and more.

+1-347-918-3427
Why “The Customer Service”?
All online retailers should invest
in e-commerce Customer
Service. Providing a great
customer experience is one of
the few ways to genuinely stand
out in an already saturated
online retail marketplace.
Customers who don’t get the
service they’d prefer can simply
move onto to another store; it’s
literally a click away.
And that’s why Customer
Service becomes more
important.

+1-347-918-3427
How Hvantage helps in Customer Service??
Hvantage helps retailers build great relationships
with their customers by improving all aspects of
the customer experience. Hvantage offers
resources that handle everything from phone
support to live chat to email support.

+1-347-918-3427
What are the Channels of Customer Service??
Social Media
Mobile App
Email
Social Media
Mobile App
Email
Social Media
Mobile App
Email
Telephone
Web Chat
Others

+1-347-918-3427
What is the Channel Preference??

+1-347-918-3427

Volusion

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Volusion