If you’re in IT, you probably know about the frequent, time-consuming troubleshooting that low quality conferencing platforms demand. Poor audio quality, dropped calls and other network issues are all in a day’s work.
But beyond the amount of time your IT team spends resolving these issues, do you know about the direct impact that sub-par virtual meeting technology can actually have? Or how the widespread the effects of this software can be on the entire business?
When tasked with developing a presentation for a webinar or virtual meeting, most of us default to creating a PowerPoint deck that we’ll use as the visual element. But what if you weren’t limited to this medium? What if you could add other visual components to capture your audience?
Learn how to take your webinars to the next level and engage your audience!
Looking Back. Moving Forward. ReadyTalk Year in Review 2014ReadyTalk
With 2014 coming to a close and 2015 kicking off with a bang, check out the features and services ReadyTalk released in 2014.
ReadyTalk gives you all the confidence that’s been missing in online meetings and webinars. Our platform delivers serious collaboration technology, supported by expert service you didn’t think was possible. Our passion is perfect meetings and presentations.
With ReadyTalk, you can always count on simple, reliable web meetings anyone can join anywhere, anytime. But that’s just the beginning. ReadyTalk gives you an easy-to-use, high-quality solution that works how you want it to – backed by
an outstanding customer experience every time. There’s no software for users to download, and no worries that technology will ever get in the way of your meeting or presentation. You and your team can focus on having a rewarding business engagement every time.
With an increasing number of mission-critical business applications moving to the cloud, using a hosted fax service
has become a valuable option for businesses. The purpose of this Buyer’s Guide is to help you find the right cloud faxing solution for your specific organization.
We’ll walk you through the steps to help you make the best-informed decision, and ensure that you maximize both
the short and long-term benefits of your purchase.
If you’re in IT, you probably know about the frequent, time-consuming troubleshooting that low quality conferencing platforms demand. Poor audio quality, dropped calls and other network issues are all in a day’s work.
But beyond the amount of time your IT team spends resolving these issues, do you know about the direct impact that sub-par virtual meeting technology can actually have? Or how the widespread the effects of this software can be on the entire business?
When tasked with developing a presentation for a webinar or virtual meeting, most of us default to creating a PowerPoint deck that we’ll use as the visual element. But what if you weren’t limited to this medium? What if you could add other visual components to capture your audience?
Learn how to take your webinars to the next level and engage your audience!
Looking Back. Moving Forward. ReadyTalk Year in Review 2014ReadyTalk
With 2014 coming to a close and 2015 kicking off with a bang, check out the features and services ReadyTalk released in 2014.
ReadyTalk gives you all the confidence that’s been missing in online meetings and webinars. Our platform delivers serious collaboration technology, supported by expert service you didn’t think was possible. Our passion is perfect meetings and presentations.
With ReadyTalk, you can always count on simple, reliable web meetings anyone can join anywhere, anytime. But that’s just the beginning. ReadyTalk gives you an easy-to-use, high-quality solution that works how you want it to – backed by
an outstanding customer experience every time. There’s no software for users to download, and no worries that technology will ever get in the way of your meeting or presentation. You and your team can focus on having a rewarding business engagement every time.
With an increasing number of mission-critical business applications moving to the cloud, using a hosted fax service
has become a valuable option for businesses. The purpose of this Buyer’s Guide is to help you find the right cloud faxing solution for your specific organization.
We’ll walk you through the steps to help you make the best-informed decision, and ensure that you maximize both
the short and long-term benefits of your purchase.
Call centers know that there has to be a more modern way to enhance their call center solutions than traditional telephony. Good news: The future of call centers is here, and it’s looking cloudy for outdated call center technology.
Learn how a virtual call center will renovate your business and change the industry as we know it.
UNIVERGE BLUE™ CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.
Salesforce Lightning Process Builder IS the next-generation workflow toolBMC Software
Providing added flexibility and more power, combining what would have been multiple workflow rules into a SINGLE process. Salesforce Lightning Process Builder is a point and click graphical interface that provides a canvas for administrators to quickly and easily create workflow that used to require complex Apex coding. It has opened the door for administrators to design straightforward workflow that can create and/or update related records, including child records.
Based on results of a survey recently conducted by DataBasics of DAM users. What features do you find to be the most important to you in a DAM? We are adding our experience and expertise of working on 100s of DAM projects over the years. Please comment if you have anything to add.
Inter Office Communication Using Your Existing Computer NetworkKurt Dupont
In this presentation, we explore how to use PowerPoint and MessagePoint to turn your existing computer network into a company-wide broadcasting system for inter office communication
Reshape your digital transformation strategy using low code platformsEnterprise Bot
Leading enterprises have been leveraging low-code platforms to close major operational gaps in their existing business processes by digitizing manual, time-consuming spreadsheet works. Moreover, organizations worldwide have been focusing on API-level integrations while kicking off their automation journey to ensure seamless connectivity to their core business applications with advanced options like free flow and data sync.
To Know more, please visit: https://enterprisebot.ai/products/blitzico/
Achieving Engaging and Differentiated Digital Experiences for Better Business...IBM Digital Experience
To create an exceptional experience, you need a platform that is ambidextrous – to pay attention to both – customer centricity & flexibility, customer experience & employee experience.
User satisfaction trough professional communicationIngeKokta
Despite the steadily increasing service quality of internal Siemens IT, the numbers from the user satisfaction survey painted a different picture. Which measures and which way of addressing our costumers work best when it comes to communicating IT updates and improvements?
Internal IT has been taking a different approach since June
2018 and, just three months later, is registering a significant increase in the levels of user satisfaction with the tools and services.
Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage. You can set up both toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and more. You can even give people their own phone numbers so they can get calls directly.
Business Voice does all of this by wrapping Microsoft 365 Phone System features into an easy-to-manage bundle. You don't need to worry about choosing the right plan or feature; they're all there and set up for you. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Business Voice phone number.
3 key considerations for IT teams at small to midsized firms.How data, security & support should influence platform decisions for tech decision makers.
Visit ReadyTalk at: http://www.readytalk.com/
Call centers know that there has to be a more modern way to enhance their call center solutions than traditional telephony. Good news: The future of call centers is here, and it’s looking cloudy for outdated call center technology.
Learn how a virtual call center will renovate your business and change the industry as we know it.
UNIVERGE BLUE™ CONNECT is an easy-to-use cloud-based communications platform that helps employees to be more productive and collaborative. It includes a full-featured phone system combined with chat, web/video conferencing, and files sync, share and backup capabilities.
Salesforce Lightning Process Builder IS the next-generation workflow toolBMC Software
Providing added flexibility and more power, combining what would have been multiple workflow rules into a SINGLE process. Salesforce Lightning Process Builder is a point and click graphical interface that provides a canvas for administrators to quickly and easily create workflow that used to require complex Apex coding. It has opened the door for administrators to design straightforward workflow that can create and/or update related records, including child records.
Based on results of a survey recently conducted by DataBasics of DAM users. What features do you find to be the most important to you in a DAM? We are adding our experience and expertise of working on 100s of DAM projects over the years. Please comment if you have anything to add.
Inter Office Communication Using Your Existing Computer NetworkKurt Dupont
In this presentation, we explore how to use PowerPoint and MessagePoint to turn your existing computer network into a company-wide broadcasting system for inter office communication
Reshape your digital transformation strategy using low code platformsEnterprise Bot
Leading enterprises have been leveraging low-code platforms to close major operational gaps in their existing business processes by digitizing manual, time-consuming spreadsheet works. Moreover, organizations worldwide have been focusing on API-level integrations while kicking off their automation journey to ensure seamless connectivity to their core business applications with advanced options like free flow and data sync.
To Know more, please visit: https://enterprisebot.ai/products/blitzico/
Achieving Engaging and Differentiated Digital Experiences for Better Business...IBM Digital Experience
To create an exceptional experience, you need a platform that is ambidextrous – to pay attention to both – customer centricity & flexibility, customer experience & employee experience.
User satisfaction trough professional communicationIngeKokta
Despite the steadily increasing service quality of internal Siemens IT, the numbers from the user satisfaction survey painted a different picture. Which measures and which way of addressing our costumers work best when it comes to communicating IT updates and improvements?
Internal IT has been taking a different approach since June
2018 and, just three months later, is registering a significant increase in the levels of user satisfaction with the tools and services.
Microsoft 365 Business Voice makes it easy for small and medium organizations to turn Microsoft Teams into a powerful and flexible telephone system. It's a replacement for traditional telephony providers and in-house phone systems that can be difficult and costly to manage. You can set up both toll and toll-free numbers, call menus to help callers get to the right department, audio conferencing so you can host meetings with anyone, and more. You can even give people their own phone numbers so they can get calls directly.
Business Voice does all of this by wrapping Microsoft 365 Phone System features into an easy-to-manage bundle. You don't need to worry about choosing the right plan or feature; they're all there and set up for you. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Business Voice phone number.
3 key considerations for IT teams at small to midsized firms.How data, security & support should influence platform decisions for tech decision makers.
Visit ReadyTalk at: http://www.readytalk.com/
5 Reasons Why IT Managed Services in Washington, DC, Are the Best.pdfBerryHughes
With managed IT assistance, many companies could survive. There are several traps for big to small organizations to avoid that IT may fix, like dedicating too many resources to time-consuming jobs and not providing adequate support services as a firm expands.
https://topnotchcomputers.com
EMC Perspective: What Customers Seek from Cloud Services ProvidersEMC
This EMC Perspective elaborates on how service providers can capitalize on the fast-growing cloud services market by being responsive to customers' goals, concerns, and performance and support requirements.
Are your clients asking you about the costs and benefits of cloud based accounting and financial management systems? Are they asking you about the risks of cloud computing? Are you curious to know why there is so much buzz about the cloud?
As a trusted advisor, it is your responsibility to be informed about available (and exceptional) accounting and financial management software options. So, have you informed your client-base about the power of the cloud? Have you shared the rewards and possible risks of cloud computing? What, exactly, do they need to know to make the best financial decision for their organizations? This webcast will provide you with the nuts and bolts of cloud computing so you will be better able to answer your client’s questions.
In this webcast you will learn:
How to evaluate the available cloud options provided by various software vendors.
How cloud accounting complies with Section 404 of Sarbanes-Oxley?
Why cloud computing is relevant to CPAs in public practice?
What are the cost saving opportunities that arise from cloud computing.
Digital innovation being demanded by every business unit is transforming IT’s role to that of the main driver of new growth initiatives, prompting a shift in perspective and strategy for CIOs that begins with a well-planned and executed approach to managing customer identities. While legacy IAM might seem like a natural starting point for meeting this challenge, customer identity and access management (CIAM) has significantly different requirements and outcomes when compared to employee-facing IAM.
White Paper: Don't Let Your Corporate Strategy be Hostage to Your IT StrategyGigya
Digital innovation being demanded by every business unit is transforming IT’s role to that of the main driver of new growth initiatives, prompting a shift in perspective and strategy for CIOs that begins with a well-planned and executed approach to managing customer identities. While legacy IAM might seem like a natural starting point for meeting this challenge, customer identity and access management (CIAM) has significantly different requirements and outcomes when compared to employee-facing IAM.
Virtualization infrastructure in financial services rully feranataRully Feranata
Over many years, the IT function in financial institutions has evolved from a mere transactional tool into
a pervasive, integral element of virtually every aspect of doing business. This transformation has
constituted a fundamental, structural change in the financial services arena and has put IT performance
at the top of the CEO’s agenda at most banks and insurance companies.
Five Priorities for Quality Engineering When Taking Banking to the CloudCognizant
As banks move to cloud-based banking platforms for lower costs and greater agility, they must seamlessly integrate technologies and workflows while ensuring security, performance and an enhanced user experience. Here are five ways cloud-focused quality assurance helps banks maximize the benefits.
Cloud technology is no longer a new player in the market,
but it’s a mature and integral part of the IT landscape and a
key parameter in driving business growth. It is an
indispensable topic among CXOs. A research by Fraedon has
found that almost half of the banks find their legacy
systems to be the biggest hindrance in their growth.
Similar to 3 Considerations for IT Teams at Small-Midsized Firms (20)
The Evolution of Meeting Rooms: 5 Secrets to a Dongle-Free ExistenceReadyTalk
Meeting rooms are constantly evolving. Companies are having to adjust to the competitive pressures and pace of change in the market, while employing new workers with different expectations on how they want to work.
Can you hear me now? Capturing the Attention of a Virtual AudienceReadyTalk
Presenting to a virtual audience can be intimidating even for those who are well-versed in public speaking. As a presenter on a virtual event or webinar, you are competing for your audience’s attention with distractions outside of your control – email, chat and the Internet are all available at your audience’s fingertips. How can you ensure that your message is being heard? How can you ensure you’re providing leadership and value?
Learn tips and techniques that can be used by speakers and moderators to educate, entertain and maintain the attention of your virtual audience.
-Discover how to be a better speaker in a remote environment
-Learn new moderator tactics
-Develop a visual presentation that complements your message
-Uncover the value in presenting from a thought leadership perspective
Thought Leadership--What is it and how do I become a leader?ReadyTalk
Utilizing webinars can be a valuable marketing tactic, but they can also detract potential customers. Many companies tend to make the same mistake over and over again--they advertise a webinar on a specific topic, and ultimately end up talking about their own company for most of the presentation. Unless you advertise that the webinar will focus on your products, stay focused on the specified topic and earn the trust of potential prospects through thought leadership. Learning to become a thought leader is especially vital during the early stages of a marketing campaign and demand generation. This slide deck explains the difference between thought leadership and a sales pitch. It also includes 5 ways to become a thought leader and help prospects succeed in their industry.
Marketers put a lot of time and resources into their content – especially when it comes to webinars. Webinar fatigue has slowly crept in and getting your content noticed in this format has become increasingly challenging. So how do we re-energize our events?
Since webinars are core to our business at ReadyTalk and also a part of our lead gen efforts, we had to ask ourselves the same question. This month, we are teaming up with the content marketing experts at Scripted to cover some fresh approaches to the traditional webinar format and the content that’s included. We’ll discuss:
Crafting webinar content that gets you leads vs. just views
New webinar format ideas to not only capture registrants, but attendees
How to crowdsource your next webinar topic
Webinar inception – use this tactic to get the most milage from your content
Beyond the Slide Deck: Creating & Delivering Great PresentationsReadyTalk
Presentations are critical communications events for companies, because they're always given to inform or persuade, and the result of a presentation is almost always a decision. For these reasons, the quality of the presentation content, materials and presenting skills are major factors in achieving the desired results from a presentation.
A great presentation persuades and inspires; a poor presentation damages confidence in the ideas and the organization behind them. This webinar examines the three critical success factors for presenting - content, medium and delivery - and provides practical advice on optimizing each of these dimensions in your presentations.
Streamlining the Sales Cycle with WebinarsReadyTalk
Webinars have long served as effective lead generation tools, but their value isn't limited to just lead generation. Webinars can provide value across the entire sales cycle.
This presentation will consider the typical sales cycle - Needs, Discovery, Consideration, Decision and Review - and share insight on how to produce webinars specifically designed to help move prospects through each phase faster. We’ll discuss:
- What a webinar might look like in each phase
- Mapping webinar topics based on existing customer personas
- Examples of B2B companies using these tactics successfully
ReadyTalk + HubSpots: Secrets to a Successful WebinarReadyTalk
Walk through the steps and tricks to a five-star webinar, brought to you by HubSpot and ReadyTalk
Every business should be producing webinars to generate leads. Webinars are an efficient commercialsway to present large amounts of visual information, and they can produce high-quality leads. However, knowing where to start can be confusing.
HubSpot and ReadyTalk have partnered to walk you through webinar production from start to finish to help you make your next webinar a success. We'll also reveal some pro webinar tips that only the experts are using today. Register for this webinar to learn:
Why webinars are a powerful marketing tactic
Tips on making your webinar flawless
How to repurpose webinar content to get more leads long-term
Spaces are limited so reserve your spot now
Lights, Camera, Webinar! The Anatomy of a Blockbuster WebinarReadyTalk
In many ways great webinars resemble blockbuster movies: They are much anticipated, have a great box office turnout, generate buzz and provide lots of great follow-on marketing opportunities. Not surprisingly, they are also produced using a very similar process.
Coming soon to a computer near you - Demand Metric and ReadyTalk are teaming up to talk about how exceptional webinars are formed – the anatomy of a great webinar. Demand Metric chief analyst, Jerry Rackley, will discuss the pre-production, during and post-production phases of bringing your message from the small screen to critical acclaim for both prospects and key stakeholders in your organization.
Don’t miss this special screening and learn how to:
Develop and build the structure of a successful webinar
Deliver a contagious, buzz-worthy presentation
Get people talking about your event, before and after
Execute a highly effective follow-on plan for leads
Discover how small business can make the most of limited budgets, common and costly marketing mistakes to avoid, especially with Social Media, how webinars can be a successful part of your marketing mix, specific steps for a successful social media marketing plan and 7 "must-haves" for your marketing success plan for 2013
Interested in ReadyTalk for webinars? http://www.readytalk.com/products-services/webinars
Webinar Planning & Execution Best PracticesReadyTalk
In this guide, ReadyTalk and the American Marketing Association (AMA) share best practices, tools and samples for planning and executing a successful web event. Use this information-packed document as a supplemental guide to help make web events a great experience for you and your audience.
How Webinars Can Fit into Your Content MarketingReadyTalk
In this webinar, experts will discuss webinar-related case studies from their team of reporters, along with an inside look at their own webinar efforts.
Their philosophy is to provide value to an audience (not push a product to prospective customers) with every webinar they conduct. Join us on May 31st, and hold them to that promise. Specifically, they'll discuss the three crucial phases of a webinar, with the goal of giving you (at the very least) one solid takeway to improve your own efforts:
Before: Developing webinar content and pre-event promotions
During: Managing the event in real-time and providing value to the audience
After: Reusing content and getting feedback
The One-Two Punch of Effective Lead NurturingReadyTalk
Only 5 to 10 percent of your marketplace is ready to buy right now. To ensure that the remaining 90 to 95 percent eventually end up in your pipeline, you need to engage in value-driven lead generation and nurturing. In this presentation, Brian Carroll, Executive Director of Revenue Optimization at MECLABS, will describe the key components of a successful content-driven lead engagement approach.
An accurate, on-target database: Find out how you can reach the right people in the right companies. Get easily actionable tips to grow your lists with
Content they’ll eagerly consume and share: Learn how to engage and nurture prospects throughout the sales cycle. Discover how to strategically stretch resources by repurposing engaging content and learn it all from real-world examples.
Gain strategies to:
-Build a powerful database and keep it that way
-Keep prospects engaged by providing the content they really want
-Make the most of your content resources
How can you get the word out about your webinar series without spending thousands of dollars in time and effort?
In this hour long webinar, Sharon Burton will show you how to write up your webinar description that captures the attention of your target audience. She will then cover specific steps for getting the word out to possible attendees and maximizing your registration. At the end of this webinar, you will know how to:
-Write compelling webinar descriptions
-Find the markets you want to reach, (and do it effectively)
-Increase your attendance by 25%
Your Best Just Got Better - Take Work and Life Productivity to the Next LevelReadyTalk
It takes more than just time management to be more productive; especially while you're traveling or working extra long days in the office. There are specific tactics you can use to get more of the right things done. If there was information available today – to improve not just what you do, but how you do it – wouldn't you want to know?
Working Harder is NOT the Answer! Learn 4 ways to work smarter, think bigger and make more in this webinar presented by best-selling author on productivity and workplace performance, Jason Womack.
Identify just one goal you have for your work or your life. If you’re ready to make progress on that goal, register for this webinar right now!
During this presentation you can expect to:
-Learn the well-kept secret of real prioritization.
-Identify habits that make it easier to get the right things done.
-Achieve more success at work and in your life and maximize your personal impact.
The “secrets” of a more productive day do NOT lie in some new app, working long(er) hours, or hiring a new staff member.
Eloqua Cloud Connectors for ReadyTalk allow you to leverage the strengths of both services – ReadyTalk to host a flawless webinar and Eloqua to promote your webinar and speed follow up. This presentation walks through an example of how to use Eloqua Cloud Connectors for ReadyTalk using Campaign Canvas in Eloqua 10.
Nurture vs. Nature - The Rules of Real Relationship Building for Prospects & ...ReadyTalk
Explore how outbound marketing, webinars, events and subsequent engagement builds and fosters relationships that lead to purchasing decisions and future referrals.
With Moira Vetter, CEO of Modo Modo Agency
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
3 Considerations for IT Teams at Small-Midsized Firms
1. 3
R E P O R T
How Data, Security & Support Should Influence
Platform Decisions for Tech Decision Makers
3 Key Considerations
for IT Teams at Small to Midsized Firms
Presented by Sponsored by
Web Conferencing for SMBs
2. Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
Web Conferencing For SMBs:
3 Key Buying Considerations For
IT Decision Makers
Web conferencing over the past decade has grown
from a niche market to a mission-critical business
tool: According to a 2012 Frost & Sullivan study, 62%
of companies now consider Web conferencing a “very
important” business technology. 1
1 http://www.slideshare.net/FrostandSullivan/web-conferencing-stays-strong-in-a-down-market
of companies now
consider Web
conferencing a
“very important”
business technology.
2
There are a number of reasons for this trend. Travel
costs, combined with the growing prevalence of
remote work and distributed, virtual workplaces,
make Web conferencing essential for collaboration
and business productivity. This is especially true for
small and midsized businesses (SMBs) with tight
budgets and limited resources.
Technology vendors have been quick to capitalize on
the growing popularity of Web conferencing services
within the SMB market: Currently, at least four dozen
vendors offer Web conferencing tools. 2
These include
a large number of free or low-cost services that vary
widely in terms of their functionality, security and
customer support options.
2 http://en.wikipedia.org/wiki/Web_conferencing#Software_and_service_providers
3. Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
Web Conferencing:
The SMB Dilemma
These Web conferencing providers, and the vast
array of services they provide, represent both an
opportunity and a dilemma for SMB information
technology organizations.
At first glance, many of them deliver significant value
by combining low cost (or no cost) services with
adequate feature sets. In the long run, however, many
SMBs discover that these services create long-term
security, reliability, management and support issues
that offset any short-term cost savings. As a result,
these businesses’ IT decision-makers must decide
whether to migrate away from their current Web
conferencing provider – and then decide how to select
a cost-effective alternative vendor.
This white paper will look at three issues of particular
concern to SMB information technology professionals
weighing the pros and cons of a new or different Web
conferencing solution:
• Data and application security
• Management and administration
• Support, service and customer care
This paper will discuss how and why each of these
issues plays a role in the Web conferencing vendor
selection process, and it will also highlight specific
features or capabilities in each area that distinguish
best-in-class Web conferencing solutions.
Other factors than the ones discussed here will play
a role in the selection of a Web conferencing vendor,
including platform support and the availability
of specific features. Yet for SMB IT professionals
weighing a solution’s long-term total cost of
ownership, these three factors play a decisive role
— especially given the inability of many providers to
meet basic service standards in one or more of
these areas.
3
4. Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
Security: A Vital Concern For
SMB Technology Decision Makers
Most SMB technology professionals agree that
security is a critical issue. In fact, according to a
2010 Symantec study, SBMs rank data loss and cyber
attacks as their most serious business risks. Today,
IT organizations spend an average of two-thirds of
their time on information protection, yet
problems persist: 42% of the companies surveyed
have lost confidential or proprietary information to
a security breach, and 74% are concerned they will
experience such losses in the future.3
These are sobering statistics, and they emphasize a
fundamental truth: Every SMB technology purchasing
decision must consider the security impact of the
product or service being purchased.
Web conferencing tools vary widely in terms of their
security capabilities, and it is not always clear how
a particular provider deals with security issues.
Therefore, transparency is the first trait that defines
a best-in-class Web conferencing solution – a
willingness to explain to customers precisely what
measures are being taken to secure customers’ data.
The second trait that defines best-in-class Web
conferencing security is a sophisticated, multi-
layered approach to data security. This includes the
following capabilities:
3 http://www.slideshare.net/symantec/2010-smb-information-protection-survey
Physical security. Every cloud-based
service, including Web conferencing,
depends upon its ability to protect
customer data against physical intrusions
and possible disruptions due to accidents
or natural disasters. Key features to
look for include the use of ISO 9001:2000
certified data centers; 24/7/365 staffing
and monitoring; multiple layers of physical
security; and the use of redundant
power-grid connection points and
backup systems.
Data security. Web conferencing
users frequently upload confidential
documents, session recordings,
presentations and other information that
is subsequently stored on a provider’s
servers. This data should be protected
in transit by the use of appropriate
standards, such as SSL/HTTPS network
encryption. In addition, data stored on a
provider’s servers should be protected
using the strongest possible encryption,
such as the AES-256
bit standard currently
recommended by the U.S.
National Security Agency.
Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
74%
42%
of the companies surveyed
have lost confidential or
proprietary information to a
security breach, and
are
concerned
they will
experience
such losses
in the
future.
4
5. Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
Application security.The purpose of a Web
conferencing solution is to share information;
the key is controlling where, when and with
whom this information is shared. A best-in-class
Web conferencing solution accomplishes this in
several ways:
• Using appropriate log in and authentication
procedures, including unique user access codes, to
manage access to individual conference sessions;
• Assigning different levels of access based on a
user’s role and the meeting organizer’s preferences
(by, for example, limiting access to screen- or
application-sharing features);
• Allowing meeting organizers to assign and revoke
access privileges on the fly as required for a
particular meeting or event;
• Supporting the ability to disconnect individual
users, lock or unlock conferencing sessions, and
control user listening/audio settings as necessary
to protect sensitive business discussions.
Security management. As the following
section of this paper will discuss, a best-in-class
Web conferencing solution will support a rich set
of management and administration features. These
capabilities extend to security; administrators should
be able to disable features on a global or per-account
basis in order to:
• Prevent users from uploading slides to a Web
conferencing session
• Require users to delete slides when a
conference ends
• Disable application sharing, desktop sharing and/
or remote control of a desktop
• Disable the ability to assign a co-presenter within
a conference
On an individual basis, none of these capabilities will
ensure adequate security for a company’s data or
applications. Taken together, however, they give an
SMB technology team the ability to implement a Web
conferencing solution without sacrificing security or
placing an organization’s proprietary data at risk.
5
6. 6Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
Management And Administration:
Lightening the Load on IT
Web conferencing management and administration
covers a wide variety of capabilities intended to
simplify an IT organization’s implementation and
support requirements. As with security, these
capabilities represent a very real source of trouble
and expense: According to Gartner, Inc., about 80%
of total IT costs occur after the initial purchase of a
product or service. 4
In general terms, Web conferencing management
and administration is relevant to an IT organization
for two reasons. First, the right set of management
capabilities empower users to do things they might
otherwise ask the IT department (or their co-
workers) to do for them. Given the time and resource
constraints SMB IT teams typically face, these
capabilities have obvious advantages.
Second, a Web conferencing service should provide
administration tools that allow an IT organization to
perform necessary tasks quickly, efficiently and with
minimal duplication of effort. They should also give IT
decision-makers an appropriate level of visibility into
service usage, billing data and other key metrics.
4 http://www.networkalliance.com/your-advantage/understanding-technology-costs
More specifically, a best-in-class Web conferencing
solution will offer the following management and
administrative features:
• Application integration. Users and IT
organizations alike benefit from Web conferencing
tools that integrate with other collaboration
and business productivity tools. This is typically
done via “one click” meeting support from within
applications such as Microsoft Outlook and
salesforce.com.
• Event tracking and management. Users should be
able to organize, manage and promote multiple
meetings or events without having to ask their IT
organizations for additional tools or application
support. This includes the ability to create and
deploy customized event registration forms;
send automated reminder email to participants;
promote events via social media platforms; and
integrate meeting data with marketing campaign
tracking tools.
• Interactive content deployment and management.
Users should be able to follow up meetings
with surveys or email; or to edit, distribute and
archive call recordings quickly and easily, without
requesting assistance from the IT staff.
7. 7Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
• Account-level control and administration.
IT administrators, or a designated Web conferencing
service admin, should be able to add, edit and/
or delete users from within a simple, Web-based
interface. This control should also extend to the
creation and revocation or user access codes.
• Comprehensive reporting and account management
The Human Factor: Customer
Service and Support
End-user support is a familiar (and often troublesome)
responsibility for IT organizations. Given the time and
resources required to support endpoint devices and
in-house applications, the last thing an IT department
needs is an additional support burden associated with
Web conferencing technology.
This is especially true for SMB IT teams, where
resources may already be stretched to the breaking
point. According to a 2009 SpiceWorks study, the
average SMB supports 90 employees and nearly 160
endpoint devices – yet 80% of all SMBs employ fewer
than five full-time IT employees. 5
5 http://sellingtobigcompanies.blogs.com/files/state-of-smb-it-august-2009.pdf
tools. A Web conferencing solution should allow IT
staff to view and download detailed user information,
invoicing and expense-reporting data, and real-time
usage reports.
80%
of all SMBs employ fewer than
five full-time IT employees.
90 employees
8. 8Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
• Operator-assisted services. Most users, and
most situations, do not require operator-assisted
Web conferencing services. For business-
critical meetings, however, or for events with
large numbers of attendees, professional help
should be available to manage calls, monitor call
quality, provide on-the-spot technical support,
and perform other necessary tasks. A best-
in-class Web conferencing service will also
provide access to optional services such as call
transcriptions, closed captioning and assistance
with audience question-and-answer sessions.
• Responsive customer support. Real-time or
near-time (e.g. email) vendor support can make
the difference between success and failure for
a Web conferencing investment. Inadequate
or unresponsive support will prompt users to
turn to alternative support resources – formal
support from in-house IT or informal support
from colleagues. Either way, a SMB pays the
price, in terms of lost productivity or wasted
IT resources.
• Robust self-service support resources.
Self-directed support, including FAQs and
knowledge base articles, can provide an effective
first line of support for end users with common
or easily resolved issues. When vendor self-help
resources are inadequate, however, users will
again turn to in-house IT or colleagues
for support.
This makes it especially important for SMBs to work
with cloud-based service providers, including Web
conferencing providers, with strong customer
support offerings.
One might expect any cloud-based IT service provider
to be up to this challenge, given these firms’ reliance
on a recurring-revenue business model that makes it
easy for unhappy customers to switch providers. In the
Web conferencing market, however, the proliferation
of low-cost, no-cost and consumer-focused offerings
(a market where service and support expectations are
generally low) has turned customer support into a hit-
or-miss affair.
For SMBs seeking a more stable and supportive IT
environment, a Web conferencing solution should offer
several key service and support features:
• Comprehensive — and free — training. High-
quality training resources have a major impact on
end-user productivity and on an IT organization’s
in-house service and support burden. A provider’s
training resources should be readily available,
well-organized and comprehensive enough to cover
a wide variety of skill levels and usage scenarios.
Needless to say, these training resources should
also be available free of charge, as part of a normal
SMB subscription package.
9. Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
Conclusion
The Search for Long-Term Value
SMBs today recognize the value of Web conferencing
tools: According to a 2012 SMB Group Study, 58% of
midsized firms and 38% of small firms say they rely
upon these types of online collaboration tools. Yet
the same companies are often searching for better
solutions, as indicated by the fact that nearly half of the
respondents to this study said they were “satisfied” or
“very satisfied” with their current providers. 6
6 http://www.slideshare.net/smbgroup/2011-smb-collaboration-study-hlighlight
58% 38%
of midsized firms of small firms
and
rely upon these types of online collaboration tools.
9
These companies face two priorities: Establishing
a clear set of criteria for selecting a new Web
conferencing provider; and ensuring that their new
provider delivers long-term business value. Using
the three criteria described in this white paper, SMB
IT groups can ensure that they are able to satisfy
both priorities – and that they are able to provide end
users with a secure, easy to manage and adequately
supported Web conferencing solution.
10. 10Web Conferencing For SMBs: 3 Key Considerations For IT Teams At Small To Midsized Firms
About
About ReadyTalk
Hosting a webinar shouldn’t be rocket science. Audio and Web conferences aren’t brain
surgery. And, customer care doesn’t include a system of beeps and prompts. It should be
user friendly, reliable and supported by a team of professionals, which is exactly what we
deliver.
From small virtual meetings to large web events, ReadyTalk provides audio and Web
conferencing services that are affordable and easy to use, so you can focus on the
substance of the meeting, not the technology behind it. And, when you do call us with a
question, afterwards we want you to hang up the phone and say, “Wow, that was good
customer service” and tell someone else.
About Demand Gen Report
Demand Gen Report is a targeted e-media publication spotlighting the strategies and
solutions that help companies better align their sales and marketing organizations, and
ultimately, drive growth. A key component of the publication’s editorial coverage focuses
on the sales and marketing automation tools that enable companies to better measure
and manage their multi-channel demand generation efforts.
R E P O R T
Demand Gen Report
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Suite 410
Hasbrouck Heights, NJ 07604
P: 201.257.8528
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ReadyTalk
1900 Sixteenth Street
Floor 6
Denver, CO 80202
P: 800.843.9166
sales@readytalk.com