This release notes document describes version 2.6.2 of the 3Com Desktop Communicator software. It provides information on software and hardware compatibility, new features included in this version, and known issues and workarounds. The document includes tables listing the version history, supported operating systems and hardware, and compatible products. It also outlines restrictions, such as installation and upgrade procedures, and special dialing rules for the North American region.
1. For Windows XP, open the Control Panel and check that the built-in firewall is activated.
2. For Windows 2000 Professional, install a third-party firewall software as Windows 2000 does not include a built-in firewall.
3. For either operating system, it is mandatory to have a firewall activated when connecting to the internet via WiFi to block unauthorized access attempts to your computer.
XBMC is a cross platform Media Center Application with 10-foot UI. In this project we develop USB port base controller for XBMC application. Main functionality of this controller unit is to provide remote control interface, LCD base player information panel and rotary encoder base controller for XBMC. With this given hardware design and software programs, user may be able to control XBMC without using standard input devices such as keyboard and mouse.
This device is design to work with XBMC Version 10.1 (codename Dharma) or newer versions. Older version of XBMC may not work this system because of the differences in its Web Control Interface.
This system is design to work with XBMC - JSON RPC interface.
The document provides installation and usage notes for SIMATIC PDM V6.1. It discusses hardware and software requirements, how to install the software components including SIMATIC PDM and third-party products like the HART Server, and contains important information that must be read before installing. The document also covers license keys, uninstalling, supported devices, communication options, and known problems.
This document provides instructions for using various features of Polycom video conferencing equipment, including:
- Placing and answering video calls by entering a name or number, using recent calls lists, contacts lists, or directories.
- Adjusting camera controls like pan, tilt, zoom, and camera presets.
- Conducting multipoint calls using an internal or external MCU.
- Sharing content from laptops, document cameras, or video players during calls.
- Working with directories and address books to store contact information for easy calling.
- Basic troubleshooting tips and how to schedule calls using external MCUs.
The document discusses Zultys Technologies and their VOIP phone systems and solutions. It summarizes the key features and benefits of Zultys' MX250 VOIP PBX system, including that it supports up to 250 users in one box, has integrated conferencing, messaging, and mobility features, and is highly scalable. It also discusses their IP phone options and audio conferencing solutions.
In questa sessione vengono presentate le novità di Lotus Notes Traveler 8.5.2.x, vengono illustrate le funzionalità dei vari dispositivi supportati, le funzionalità di sicurezza e vengono infine forniti dei suggerimenti per ottimizzare l'infrastruttura.
Telephone System, Phone System, Business Phone System, VoIP Phone System, Hos...Rob Bliss
Zultys has been recognized as one of the leaders in the IP Telephone System Industry. Selected as the "2009 Internet Telephony" for it's Recognition as a leader in IP Telephone Systems. This is not handed out to any manufacturer, but the ones who like Zultys have continuiously shown consecutive improvement year after year.
The document provides instructions for registering a Grandstream BT-200 phone with a PBXware server using either manual configuration, auto-provisioning, or auto-configuration. It outlines the requirements and steps to configure the UAD settings and create an extension on the PBXware server. The instructions also describe how to configure the Grandstream phone by accessing its web interface and setting the TFTP server. Once completed, the phone should successfully register with the PBXware system and be ready for use.
1. For Windows XP, open the Control Panel and check that the built-in firewall is activated.
2. For Windows 2000 Professional, install a third-party firewall software as Windows 2000 does not include a built-in firewall.
3. For either operating system, it is mandatory to have a firewall activated when connecting to the internet via WiFi to block unauthorized access attempts to your computer.
XBMC is a cross platform Media Center Application with 10-foot UI. In this project we develop USB port base controller for XBMC application. Main functionality of this controller unit is to provide remote control interface, LCD base player information panel and rotary encoder base controller for XBMC. With this given hardware design and software programs, user may be able to control XBMC without using standard input devices such as keyboard and mouse.
This device is design to work with XBMC Version 10.1 (codename Dharma) or newer versions. Older version of XBMC may not work this system because of the differences in its Web Control Interface.
This system is design to work with XBMC - JSON RPC interface.
The document provides installation and usage notes for SIMATIC PDM V6.1. It discusses hardware and software requirements, how to install the software components including SIMATIC PDM and third-party products like the HART Server, and contains important information that must be read before installing. The document also covers license keys, uninstalling, supported devices, communication options, and known problems.
This document provides instructions for using various features of Polycom video conferencing equipment, including:
- Placing and answering video calls by entering a name or number, using recent calls lists, contacts lists, or directories.
- Adjusting camera controls like pan, tilt, zoom, and camera presets.
- Conducting multipoint calls using an internal or external MCU.
- Sharing content from laptops, document cameras, or video players during calls.
- Working with directories and address books to store contact information for easy calling.
- Basic troubleshooting tips and how to schedule calls using external MCUs.
The document discusses Zultys Technologies and their VOIP phone systems and solutions. It summarizes the key features and benefits of Zultys' MX250 VOIP PBX system, including that it supports up to 250 users in one box, has integrated conferencing, messaging, and mobility features, and is highly scalable. It also discusses their IP phone options and audio conferencing solutions.
In questa sessione vengono presentate le novità di Lotus Notes Traveler 8.5.2.x, vengono illustrate le funzionalità dei vari dispositivi supportati, le funzionalità di sicurezza e vengono infine forniti dei suggerimenti per ottimizzare l'infrastruttura.
Telephone System, Phone System, Business Phone System, VoIP Phone System, Hos...Rob Bliss
Zultys has been recognized as one of the leaders in the IP Telephone System Industry. Selected as the "2009 Internet Telephony" for it's Recognition as a leader in IP Telephone Systems. This is not handed out to any manufacturer, but the ones who like Zultys have continuiously shown consecutive improvement year after year.
The document provides instructions for registering a Grandstream BT-200 phone with a PBXware server using either manual configuration, auto-provisioning, or auto-configuration. It outlines the requirements and steps to configure the UAD settings and create an extension on the PBXware server. The instructions also describe how to configure the Grandstream phone by accessing its web interface and setting the TFTP server. Once completed, the phone should successfully register with the PBXware system and be ready for use.
This document provides instructions for using a thin client device called the J60. It has the following key features: RDP 7.1, RemoteFX graphics, and SPICE with USB redirection. The document outlines how to set up and configure connections to remote desktops using RDP and SPICE protocols. It also describes how to configure network, display, and system settings on the J60 thin client. Restore factory defaults and common troubleshooting steps are provided at the end.
DVR Networking: How to Connect Your DVR to the LANChristian Watson
View step-by-step instructions for connecting your DVR to the LAN, along with screen shots.
http://www.supercircuits.com/resources/learn/dvr-networking-guide/connecting-your-dvr-to-the-lan
The Communications Terminal program is a convenient way to remotely interface with Quantum Composers
pulse generators and is provided with every pulse generator.
This slide contains all the basic concepts of ISPF. It's giving the simple and easy step to get the knowledge of Interactive system productivity facility. If u like it then give me feedback on email anilbharti85@gmail.com Thanks v much.
A K Bharti
The document describes the initial configuration of two Cisco routers and one switch. It summarizes the steps taken to configure basic settings such as hostname, passwords, interfaces and IP addresses on each device. It also describes creating VLANs 10, 20 and 30 on the switch and assigning ports to each VLAN.
Zultys is a manufacturer of business communication systems established in 2001. They produce an all-in-one VoIP PBX system called the MX250 that integrates 16 functionalities including call control, voicemail, messaging, and softphones. The system is expandable to support up to 10,000 users across multiple sites and provides features such as presence, find me/follow me, and teleworking support.
The document provides instructions for basic operations on Cisco routers and switches including connecting to devices, erasing configurations, recovering passwords, creating VLANs, saving configurations, loading and saving IOS images using TFTP, and setting up a TFTP server. The instructions cover topics such as connecting via console cable, erasing startup configurations, recovering passwords for different models by changing configuration register values, creating VLANs on specific switch models by assigning ports, saving configurations to flash or TFTP server, copying IOS images to and from a TFTP server, and creating a monitor port on a switch to capture traffic on a port or VLAN.
This document provides instructions for setting up Voicent's Enterprise Edition software to allow for remote access and control of Voicent applications from outside a local network. It discusses installing the server software, accessing the server locally and remotely, and configuring firewall settings to enable remote access via the Internet. The goal is to provide scalable call and text broadcasting solutions that can be controlled from anywhere by sharing systems over the Internet.
Here are a few ways to specify a dummy VSAM dataset in JCL:
1. Specify DISP=(NEW,PASS) to allocate a new dummy VSAM dataset that will be deleted at the end of the job.
2. Specify DISP=(MOD,PASS) to use an existing dummy VSAM dataset if it already exists, or create a new one.
3. Specify AMP='AMORG' to indicate to the system that this is a VSAM file even though it may not physically exist. The system will treat it like a VSAM file for authorization checking.
4. Omit the DD statement entirely for files that are only used for authorization checking and not actually accessed by the program.
The document discusses Texecom's range of communicator modules that provide reliable and flexible signaling options to suit various installation requirements. It describes several modules including the Premier Com300 and Com2400 digital communicators, the Premier ComIP module that allows alarms to be signaled over an IP network, and the Premier Speech Module that provides two recordable audio messages. The document also mentions home automation modules like the Premier X10-Com and access control modules such as the Premier iProx and External iProx Coil.
X-CTU is a Windows application from Digi that allows users to configure and test Digi RF products. It has four main tabs:
1. PC Settings tab sets up the COM port and communication settings between the PC and radio.
2. Range Test tab performs range testing between two radios by sending packets and checking receipt.
3. Terminal tab provides a terminal interface to access radio firmware via AT commands.
4. Modem Configuration tab allows reading/writing firmware, updating firmware versions, and saving radio profiles.
This document discusses how to set up and use H.323 compliant videoconferencing clients like ViewStation, NetMeeting, and GNOMEMeeting. It provides instructions on configuring ViewStation by setting the IP address and connecting components like the microphone. It also explains how to place calls between these clients by entering IP addresses and pressing call buttons. The goal is to allow users to videoconference between the different clients without considering compatibility issues, since they all support the H.323 international standard.
1. The document describes how to connect a Cimrex terminal to a SIMATIC S7 PLC system via Profibus DP using the SIMATIC S7 Profibus DP driver.
2. Key steps include installing the driver in CIMREX PROG, configuring the communication settings, connecting the terminal to the Profibus DP network, and programming the PLC to support the HMI profile for data exchange.
3. The PLC program uses function blocks like FB110 to handle the HMI profile as well as data blocks for input/output areas and flags. The main program OB1 calls the function blocks to manage communication.
This document provides release notes for VCX IP Telephony Solutions Release 7.1.16c. Key updates include increased hunt group and paging group member limits, new phone models, SIP trunking support, improved provisioning interfaces, backup/restore functionality, and fixes to call processing and caller ID issues. The release adds features like call monitoring, call waiting configuration, and selective ringing. It also upgrades supported 3Com gateway, conferencing, and attendant console applications.
This document summarizes a software release that includes updated WLAN and Bluetooth drivers. The release supports various Atheros chipsets and Windows 8. The WLAN driver adds support for Bluetooth 3.0, including using WLAN as an alternate MAC/PHY for high-speed data transfers. The Bluetooth software supports profiles like A2DP and HID. Both components support localization for 32 languages. Changes are documented in appendices.
Congratulations……!!!!! A Good news for all of us. Now you can buy all electronic products like bluetooth relays, iPhone relays to automate your home, Fusion Series Controllers, Ethernet Controlled Relay, ethernet relay, ethernet relay control, remote controlled electrical switch, remote controlled dimmer, Push Notifications IOS, ios push notification server, wifi power switch, home automation ideas, wifi relay controller etc. only at https://www.controlanything.co.in/
X-CTU is a Windows application that allows users to configure and test Digi radio modems. It has four main tabs: 1) PC Settings for selecting COM ports and settings, 2) Range Test for performing range tests between radios, 3) Terminal for terminal emulation and sending packets, and 4) Modem Configuration for reading, modifying, and writing radio firmware settings and updating firmware versions. The software provides an interface to configure radio settings and test functionality like range and API operation.
This is the planning part of a two-part session for system programmers and their managers who are planning on upgrading to z/OS V2.4. In part one, the focus is on preparing your current system for upgrading to either release. The system requirements to run and how to prepare your system for the upgrade are discussed. Part two covers the only upgrade details for upgrading to z/OS V2.4 from either V2.2 or V2.3. It is strongly recommended that you attend both sessions for an upgrade picture for z/OS V2.4.
The general availability date for z/OS V2.4 happened September 30 2019.
Arc application remote control using bluetoothSonam M
This document describes an Application Remote Control (ARC) system that allows a Bluetooth-enabled mobile phone to control applications on a personal computer. The system uses a client application on the mobile phone and a server application on the PC. The client searches for and connects to the PC, then sends command codes when the user selects operations from supported applications like media players and PowerPoint. This allows the mobile phone to function as a wireless remote for controlling the PC applications from a distance.
This document provides instructions for installing and uninstalling the LAN-Fax Driver (M8) for Microsoft Windows 2000/XP/Vista/7(x86) and Windows Server 2003/2003 R2/2008(x86). It gives steps for installing the driver from the provided CD-ROM and uninstalling it from the Printers folder. It also lists 12 known limitations and issues users may encounter with the driver, such as the LAN-Fax dialog box appearing multiple times in Excel or graphics not printing correctly from some applications.
Nainesh Doriwala has over 3 years of experience in software engineering and protocol development. He has worked at HCL Technologies and Intel Mobile Communications. His skills include C programming, Linux, networking protocols like SNMP, Bluetooth, and embedded systems. He has a Master's degree in Embedded Systems from Nirma University and a Bachelor's degree in Electronics and Communication.
The document provides information about Samsung New PC Studio, including:
1) An overview of the main screen layout and basic stages/applications included in Samsung New PC Studio.
2) Descriptions of key features like file management, connecting devices, and using the toolbox to launch applications on different stages.
3) Details on how to search for and connect new devices, change stage properties, and use the stage navigator to access different stages.
This document provides instructions for using a thin client device called the J60. It has the following key features: RDP 7.1, RemoteFX graphics, and SPICE with USB redirection. The document outlines how to set up and configure connections to remote desktops using RDP and SPICE protocols. It also describes how to configure network, display, and system settings on the J60 thin client. Restore factory defaults and common troubleshooting steps are provided at the end.
DVR Networking: How to Connect Your DVR to the LANChristian Watson
View step-by-step instructions for connecting your DVR to the LAN, along with screen shots.
http://www.supercircuits.com/resources/learn/dvr-networking-guide/connecting-your-dvr-to-the-lan
The Communications Terminal program is a convenient way to remotely interface with Quantum Composers
pulse generators and is provided with every pulse generator.
This slide contains all the basic concepts of ISPF. It's giving the simple and easy step to get the knowledge of Interactive system productivity facility. If u like it then give me feedback on email anilbharti85@gmail.com Thanks v much.
A K Bharti
The document describes the initial configuration of two Cisco routers and one switch. It summarizes the steps taken to configure basic settings such as hostname, passwords, interfaces and IP addresses on each device. It also describes creating VLANs 10, 20 and 30 on the switch and assigning ports to each VLAN.
Zultys is a manufacturer of business communication systems established in 2001. They produce an all-in-one VoIP PBX system called the MX250 that integrates 16 functionalities including call control, voicemail, messaging, and softphones. The system is expandable to support up to 10,000 users across multiple sites and provides features such as presence, find me/follow me, and teleworking support.
The document provides instructions for basic operations on Cisco routers and switches including connecting to devices, erasing configurations, recovering passwords, creating VLANs, saving configurations, loading and saving IOS images using TFTP, and setting up a TFTP server. The instructions cover topics such as connecting via console cable, erasing startup configurations, recovering passwords for different models by changing configuration register values, creating VLANs on specific switch models by assigning ports, saving configurations to flash or TFTP server, copying IOS images to and from a TFTP server, and creating a monitor port on a switch to capture traffic on a port or VLAN.
This document provides instructions for setting up Voicent's Enterprise Edition software to allow for remote access and control of Voicent applications from outside a local network. It discusses installing the server software, accessing the server locally and remotely, and configuring firewall settings to enable remote access via the Internet. The goal is to provide scalable call and text broadcasting solutions that can be controlled from anywhere by sharing systems over the Internet.
Here are a few ways to specify a dummy VSAM dataset in JCL:
1. Specify DISP=(NEW,PASS) to allocate a new dummy VSAM dataset that will be deleted at the end of the job.
2. Specify DISP=(MOD,PASS) to use an existing dummy VSAM dataset if it already exists, or create a new one.
3. Specify AMP='AMORG' to indicate to the system that this is a VSAM file even though it may not physically exist. The system will treat it like a VSAM file for authorization checking.
4. Omit the DD statement entirely for files that are only used for authorization checking and not actually accessed by the program.
The document discusses Texecom's range of communicator modules that provide reliable and flexible signaling options to suit various installation requirements. It describes several modules including the Premier Com300 and Com2400 digital communicators, the Premier ComIP module that allows alarms to be signaled over an IP network, and the Premier Speech Module that provides two recordable audio messages. The document also mentions home automation modules like the Premier X10-Com and access control modules such as the Premier iProx and External iProx Coil.
X-CTU is a Windows application from Digi that allows users to configure and test Digi RF products. It has four main tabs:
1. PC Settings tab sets up the COM port and communication settings between the PC and radio.
2. Range Test tab performs range testing between two radios by sending packets and checking receipt.
3. Terminal tab provides a terminal interface to access radio firmware via AT commands.
4. Modem Configuration tab allows reading/writing firmware, updating firmware versions, and saving radio profiles.
This document discusses how to set up and use H.323 compliant videoconferencing clients like ViewStation, NetMeeting, and GNOMEMeeting. It provides instructions on configuring ViewStation by setting the IP address and connecting components like the microphone. It also explains how to place calls between these clients by entering IP addresses and pressing call buttons. The goal is to allow users to videoconference between the different clients without considering compatibility issues, since they all support the H.323 international standard.
1. The document describes how to connect a Cimrex terminal to a SIMATIC S7 PLC system via Profibus DP using the SIMATIC S7 Profibus DP driver.
2. Key steps include installing the driver in CIMREX PROG, configuring the communication settings, connecting the terminal to the Profibus DP network, and programming the PLC to support the HMI profile for data exchange.
3. The PLC program uses function blocks like FB110 to handle the HMI profile as well as data blocks for input/output areas and flags. The main program OB1 calls the function blocks to manage communication.
This document provides release notes for VCX IP Telephony Solutions Release 7.1.16c. Key updates include increased hunt group and paging group member limits, new phone models, SIP trunking support, improved provisioning interfaces, backup/restore functionality, and fixes to call processing and caller ID issues. The release adds features like call monitoring, call waiting configuration, and selective ringing. It also upgrades supported 3Com gateway, conferencing, and attendant console applications.
This document summarizes a software release that includes updated WLAN and Bluetooth drivers. The release supports various Atheros chipsets and Windows 8. The WLAN driver adds support for Bluetooth 3.0, including using WLAN as an alternate MAC/PHY for high-speed data transfers. The Bluetooth software supports profiles like A2DP and HID. Both components support localization for 32 languages. Changes are documented in appendices.
Congratulations……!!!!! A Good news for all of us. Now you can buy all electronic products like bluetooth relays, iPhone relays to automate your home, Fusion Series Controllers, Ethernet Controlled Relay, ethernet relay, ethernet relay control, remote controlled electrical switch, remote controlled dimmer, Push Notifications IOS, ios push notification server, wifi power switch, home automation ideas, wifi relay controller etc. only at https://www.controlanything.co.in/
X-CTU is a Windows application that allows users to configure and test Digi radio modems. It has four main tabs: 1) PC Settings for selecting COM ports and settings, 2) Range Test for performing range tests between radios, 3) Terminal for terminal emulation and sending packets, and 4) Modem Configuration for reading, modifying, and writing radio firmware settings and updating firmware versions. The software provides an interface to configure radio settings and test functionality like range and API operation.
This is the planning part of a two-part session for system programmers and their managers who are planning on upgrading to z/OS V2.4. In part one, the focus is on preparing your current system for upgrading to either release. The system requirements to run and how to prepare your system for the upgrade are discussed. Part two covers the only upgrade details for upgrading to z/OS V2.4 from either V2.2 or V2.3. It is strongly recommended that you attend both sessions for an upgrade picture for z/OS V2.4.
The general availability date for z/OS V2.4 happened September 30 2019.
Arc application remote control using bluetoothSonam M
This document describes an Application Remote Control (ARC) system that allows a Bluetooth-enabled mobile phone to control applications on a personal computer. The system uses a client application on the mobile phone and a server application on the PC. The client searches for and connects to the PC, then sends command codes when the user selects operations from supported applications like media players and PowerPoint. This allows the mobile phone to function as a wireless remote for controlling the PC applications from a distance.
This document provides instructions for installing and uninstalling the LAN-Fax Driver (M8) for Microsoft Windows 2000/XP/Vista/7(x86) and Windows Server 2003/2003 R2/2008(x86). It gives steps for installing the driver from the provided CD-ROM and uninstalling it from the Printers folder. It also lists 12 known limitations and issues users may encounter with the driver, such as the LAN-Fax dialog box appearing multiple times in Excel or graphics not printing correctly from some applications.
Nainesh Doriwala has over 3 years of experience in software engineering and protocol development. He has worked at HCL Technologies and Intel Mobile Communications. His skills include C programming, Linux, networking protocols like SNMP, Bluetooth, and embedded systems. He has a Master's degree in Embedded Systems from Nirma University and a Bachelor's degree in Electronics and Communication.
The document provides information about Samsung New PC Studio, including:
1) An overview of the main screen layout and basic stages/applications included in Samsung New PC Studio.
2) Descriptions of key features like file management, connecting devices, and using the toolbox to launch applications on different stages.
3) Details on how to search for and connect new devices, change stage properties, and use the stage navigator to access different stages.
The document discusses using inexpensive prepaid phones to conduct telephony denial-of-service (TDoS) attacks. It describes how the phones can be modified by unlocking their bootloaders and flashing them with custom firmware, allowing them to make thousands of spoofed calls in order to crash a target organization's phone system. The document shows how a kit with multiple modified phones, solar chargers, and other basic equipment could be used to conduct sustained TDoS attacks for around $21.
Call Tracker by ICNS is very popular in the Caribbean and is used to track calls and produce a wide range of reports on PBXs from Avaya, Mitel, 3CX, Cisco, Nortel etc.
Iasi 15 noiembrie 2009 Introduction to Windows Mobile programmingCatalin Gheorghiu
This document provides an overview of Windows Mobile platforms and development tools. It discusses the different Windows Mobile product families and versions. It also covers key topics for mobile developers like UI and input challenges due to small screens and limited input methods. Development tools are also summarized, including Visual Studio versions and the .NET Compact Framework.
B Sc IT II Sem NHSB Networking For Home And Small Business Amity UniversityKanhaiya Murarka
This file is the Lab File for the Networking For Home and Small Business Subject which is a part of the curriculum of Amity University for the course B Sc IT in the Second (II) Semseter. This file is graded for a total of 30 marks that is included in the internal assesments.
Collaborative conferencing options available to LTER Network ...Videoguy
Video teleconferencing (VTC) allows face-to-face meetings over the internet and is now commonly used by the LTER Network Office (LNO) and sites with success. Equipment options range from $1500-10000, with individual and small conference room options starting at $149 and $1999 respectively. The LNO has installed a $50,000 video bridge that can support multiple simultaneous meetings of up to 48 connections. Web conferencing is also available for lower bandwidth needs using shared tools through a web browser.
This document provides release notes for a November 2014 software update for MOTOTRBO radios and accessories. The update includes 19 new features and enhancements and 13 resolved issues. New features include user-selectable audio profiles, text-to-speech, over-the-air battery management, and location tracking event triggers. Resolved issues addressed problems with tones, scanning, audio sensitivity and AGC settings. The update is compatible with MOTOTRBO 2.0, legacy MOTOTRBO and 3600 trunking radios, as well as repeaters and accessory software.
The EveryonePrint Mobile Gateway is a small extension program to EveryonePrint, which announces EveryonePrint printers to mobile devices and link mobile device clients in a WIFI network to the EveryonePrint server, for printing and authentication.
The document provides release notes for version R2.3 of MOTOTRBO software, including 13 new features such as digital voting, location registration in a single data block, capacity plus enhancements, and work ticket management on additional radio models. It also notes some known issues and resolved issues in the product release.
Similar to 3 com desktop_communicator-v2_6_2-release_notes-1v11 (20)
3 com desktop_communicator-v2_6_2-release_notes-1v11
1. 3Com Desktop Communicator V2.6.2 Release Notes
Keywords: desktop communicator, communicator, softphone, voip
Abstract: This release notes describes the 3Com Desktop Communicator release with respect to hardware
and software compatibility, released features and functions, software upgrading, and documentation.
Acronyms:
Acronym Full spelling
VoIP Voice over IP
Session Initiation Protocol -the signaling protocol
SIP which the 3Com Desktop Communicator follows for
phone calls
A softphone enables voice over IP telephone calls
Softphone
from any PC workstation and notebook
Computer telephony integration - use contacts
CTI
stored in PC workstation to initiate phone calls
Public Switched Telephone Network - The
PSTN
traditional land-line phone network.
November 11, 2009 Page 1 of 13
2. 3Com Desktop Communicator Release Notes
Table of Contents
Version Information ················································································································· 4
Version Number ················································································································· 4
Version History ·················································································································· 4
Software Operating Environments ·························································································· 4
Hardware and Software Compatibility Matrix ············································································ 5
Restrictions and Cautions ········································································································ 6
Feature List ···························································································································· 8
Software Features ·············································································································· 8
Open Problems and Workarounds··························································································· 10
Related Documentation ········································································································· 13
Software Upgrading ·············································································································· 13
November 11, 2009 Page 2 of 13
3. 3Com Desktop Communicator Release Notes
List of Tables
Table 1 Version history .............................................................................................................................. 4
Table 2 Software operating environments ................................................................................................. 4
Table 3 Hardware and software compatibility matrix ................................................................................. 5
Table 4 3Com Desktop Communicator Basic Edition & Outlook Edition ................................................... 8
November 11, 2009 Page 3 of 13
4. 3Com Desktop Communicator Release Notes
Version Information
Version Number
3Com Desktop Communicator version 2.6.2 & 3Com Desktop Communicator Outlook Edition version
2.6.2
Version History
Table 1 Version history
Version number Last version Release Date Remarks
3Com Desktop
Communicator 2.6.2
3Com Desktop - November 6, 2009 -
Communicator
Outlook Edition 2.6.2
Software Operating Environments
Table 2 Software operating environments
Hardware
Operating system Database Browser
requirements
3Com VCX IP
Telephony System –
version 9.0 and higher
PC workstation or
notebook with Intel
Windows XP SP2/SP3 Premium 4 or
Windows Vista Home compatible processor
Basic, Home Memory 1 GB
Premium, Business,
Enterprise, Ultimate Hard disk 100 MB free
SP1 space
Microsoft Outlook Audio card
2003/2007 (optional)
USB interface for
using handsets or
headsets (optional)
Video camera
(optional)
November 11, 2009 Page 4 of 13
5. 3Com Desktop Communicator Release Notes
Hardware and Software Compatibility Matrix
Table 3 Hardware and software compatibility matrix
Item Specifications
Microsoft Outlook, Microsoft Live Messenger (3Com Desktop
Product family
Communicator Outlook Edition only)
Software platform VCX 9.0 and higher
Minimum memory requirements 1 GB
November 11, 2009 Page 5 of 13
6. 3Com Desktop Communicator Release Notes
Restrictions and Cautions
Installation
If you are using an older version than 2.6.2 of the 3Com Desktop Communicator, please uninstall (see
chapter “Uninstallation” in the 3Com Desktop Communicator User Guide) the older version before you
install the new version.
Upgrading to Outlook Edition
If you are using a non-Outlook edition of the 3Com Desktop Communicator, you do NOT need to
uninstall the client before upgrading to the 3Com Desktop Communicator Outlook Edition. You
simply need to do the following:
i) The VCX Phone profile needs to be updated to accept softphone Outlook edition registrations.
ii) 3Com Desktop Communicator Outlook Edition Upgrade Licenses must be installed on the VCX.
iii) a) Go offline then online from the 3Com Desktop Communicator presence options to force the re-
registration of the client with the VCX server.
or
iii) b) Shutdown the 3Com Desktop Communicator client and restart the application.
This will cause the client to now function as the Outlook Edition.
Special dial rules for North America
Rule 1: If phone number is >6 and no leading “+” and Country Code in Regional Specific Settings is 1
(US) and number starts with 011, the 3Com DC Communicator will dial Outbound Line as entered in
the Regional Specific Settings followed by the number as entered by the user.
Rule 2: If phone number is >6 and no leading “+” and Country Code in Regional Specific Settings is 1
(US) and number does not start with 011, the 3Com DC Communicator will dial Outbound Line as
entered in the Regional Specific Settings followed by the Long Distance Prefix as entered in the
Regional Specific Settings and the number as entered by the user.
Rule 3: If phone number >6 and no leading “+” and Country Code in Regional Specific Settings is 1
(US) and number starts with “(“, the 3Com Desktop Communicator will dial Outbound Line as entered
in the Regional Specific Settings followed the Long Distance Prefix as entered in the Regional
Specific Settings and the number as entered by the user.
Rule 4: If Country Code in the settings is 1 (US) and the number >10 digits, the 3Com Desktop
Communicator will add the Outbound line followed by the International prefix and the number as
entered by the user.
November 11, 2009 Page 6 of 13
7. 3Com Desktop Communicator Release Notes
Rule 5: If Country Code in the settings is 1 (US) and the number =10 digits, the 3Com Desktop
Communicator will add the Outbound line followed by the Long Distance prefix and the number as
entered by the user.
Dialing Samples for North America
Required Settings for North America:
DC Regional Specific Settings:-
Country code 1
Area code 99999
Outbound line 9
Long distance prefix 1
International prefix 011
Samples:
Dialed Number Translated Number
+15083231111 9 1 508 323 1111
5083231111 9 1 508 323 1111
(508)3231111 9 1 508 323 1111
15083231111 9 1 508 323 1111
915083231111 9 1 508 323 1111
41 44 123 4567 9 011 41 44 123 4567
+41 44 123 4567 9 011 41 44 123 4567
31111 31111
Additional dial rule information
1. If “( )” are used, there is a leading “+” followed by the Country Code needed.
2. If local dialing is always long distance formatted, then “99999” need to be entered as Area Code in
the Regional Specific Settings (NOT empty or other number!).
Dialing in ITU format
Numbers will be formatted in ITU standard (+<Country Code><Area Code><Number>) according to
the values entered within the Regional Specific Settings of the 3Com Desktop Communicator when
using a “+” in front of the phone number.
If number starts with “+”, the 3Com Desktop Communicator will dial Outbound Line , International
Prefix or Long Distance Prefix entered in the Regional Specific Settings (when user has not already
entered them manually) followed by the number. Therefore it is important to secure correct Regional
Specific Settings entries and to save phone numbers in the correct ITU format.
With a leading 0 in Area and/or Country codes within the Regional Specific Settings, calls will fail
when ITU format (leading “+”) is used. Therefore always enter Area and Country codes within the
Regional Specific Settings without a leading “0”.
November 11, 2009 Page 7 of 13
8. 3Com Desktop Communicator Release Notes
Feature List
Software Features
Table 4 3Com Desktop Communicator Basic Edition & Outlook Edition
Category Features
• Attended/Unattended Call Transfer
• Audio & Video Call and Conferencing (Mixing
on the Client) up to 6/4 participants
• Automatic Web Directory Lookup with
Individual Online Directory Selection
• Call Hold
• Call Log History in Microsoft Outlook (3Com
Desktop Communicator Outlook Edition only)
• Call Timer
• Caller ID (SIP ID)
• Click-to-Call in Microsoft Outlook (3Com
Desktop Communicator Outlook Edition only)
• CTI for Hardphones
• Customizable Ring Tones
• Do not Disturb
• DTMF Support via RFC 2833
Telephony & Video Features • Hook Support
• Import Microsoft Outlook/Exchange Contacts
(3Com Desktop Communicator Outlook Edition
only)
• Inbound Call "Busy"
• Microphone & Speaker Device Selector
• Microsoft Outlook 2003/2007 Integration
(3Com Desktop Communicator Outlook Edition
only)
• Mute
• MWI (Voice Mail Message Waiting Indication)
and One Click Access to Voice Mail Box
• Record Call on Demand (3Com Desktop
Communicator Outlook Edition only)
• Redial Button
• Reject 2nd Call
• Short Dial List
• Soft Keys for Feature Invocation via Feature
November 11, 2009 Page 8 of 13
9. 3Com Desktop Communicator Release Notes
Category Features
Codes
• Take Notes during Call, stored in Microsoft
Outlook Journal(3Com Desktop Communicator
Outlook Edition only)
• Telephony Line Status
• Automatic Gain Control (AGC)
• Audio Codecs: G.711u, G.711a, G.729a,
Audio & Video Specifications Speex, iLBC, GSM
• Video Codecs: H.263, H.264, MPEG4V3
• QoS Support (diffserv, 802.1p)
• Buddy List
• Chat Log/History within Outlook (3Com
Desktop Communicator Outlook Edition only)
• Emoticons Support
Instant Messaging Features
• IM Chat (T.140 Chatting) Functions and
Presence Status (from IM, SIP Presence & SIP
Dialog)
• Live Messenger Integration (3Com Desktop
Communicator Outlook Edition only)
• Auto Detect IP Address
Network Features
• STUN/NAT, UDP and VPN Support
• English
Language Support
• Chinese (Simplified)
November 11, 2009 Page 9 of 13
10. 3Com Desktop Communicator Release Notes
Open Problems and Workarounds
Problem 1 SIP Presence in a Region-Branch multi-site configuration
First found-in version: Beta
Description: SIP Presence does not work in a Region-Branch multi-site configuration.
Workaround: -
Problem 2 Usage in non-IP based environment
First found-in version: Beta
Description: If the 3Com Desktop Communicator is connected over a non-IP based connection
(e.g. TDM-Media Gateway connection through the PSTN), video calls, video conferencing and
transmission of the static picture will not work.
Workaround: -
Problem 3 Silent Monitor
First found-in version: Beta
Description: Feature function Silent Monitor does not work when monitoring a 3Com Desktop
Communicator user.
Workaround: -
Problem 4 Barge in
First found-in version: Beta
Description: Feature function Barge in does not work.
Workaround: -
Problem 5 Feature indicators
First found-in version: Beta
Description: Features with on and off buttons will not indicate if they are on or off (see e.g. Cap
on and Anonymous Now features).
Workaround: -
Problem 6 Uninstall with Windows XP
First found-in version: Beta
Description: It is possible that not all 3Com Desktop Communication related files will be
uninstalled when 3Com Desktop Communicator is running during uninstall.
Workaround: Terminate 3Com Desktop Communicator before uninstallation by right click on the
3Com Desktop Communicator icon in the taskbar and select “Quit”.
Problem 7 CTI function
First found-in version: Beta
Description: IP address usage in CTI function (see General Settings of the 3Com Desktop
Communicator) is not supported by the VCX. Therefore User name and Password is not
supported either and must be left empty.
November 11, 2009 Page 10 of 13
11. 3Com Desktop Communicator Release Notes
Workaround: Enter the full phone number (e.g. from your 3Com phone or your mobile phone) as
CTI address and leave User name and Password empty.
Problem 8 CTI Number
First found-in version: Beta
Description: 3Com Desktop Communicator is not working by entering a phone number with
leading “+” in the CTI Settings
Workaround: CTI number in the Settings need to be entered without leading “+” and no dial rule
will apply (what is entered will be dialed). Example: 9 1 508 323 1111 (and NOT +1 508 323
1111).
Problem 9 Link in pop-up window when login fails
First found-in version: Beta
Description: If the 3Com Desktop Communicator is not able to login to the VCX, a pop-up window
appears with an error message and the link “Edit your settings”. This link is not activated.
Workaround: Enter Settings through drop-down menu (bottom right corner) to enter/edit your
account settings.
Problem 10 Forward call to voicemail
First found-in version: Beta
Description: If you reject a call, the call will not be forwarded to voicemail automatically.
Workaround: Setup a feature by right click in the Feature Tab and enter VCX codes to enable
and disable call forward to voicemail. To forward all calls to voicemail, enable this feature.
Problem 11 Displayed caller name/number
First found-in version: Beta
Description: If you are receiving a call, the 3Com Desktop Communicator displays the Account
name of the caller if available or only the number of the caller.
Workaround: Always use as Account name your name followed by your phone number.
Problem 12 VCX HG and ACD features
First found-in version: Beta
Description: Not all VCX HGC and ACD features are supported in the 3Com Desktop
Communicator.
Workaround: -
Problem 13 Shortdial loss
First found-in version: Beta
Description: If adding a short dial and terminate the 3Com Desktop Communicator without normal
quit (e.g. by restarting the PC or deleting the 3Com Desktop Communicator process), the short
dial will not be saved.
Workaround: After entering new short dials, quit the 3Com Desktop Communicator normally.
Problem 14 VCX phone profile settings
First found-in version: Beta
November 11, 2009 Page 11 of 13
12. 3Com Desktop Communicator Release Notes
Description: The 3Com Desktop Communicator does not take or use profile information from the
VCX. Example: If Registration Interval in VCX phone profile setting is set to 300s, the 3Com
Desktop Communicator is not set to 300s, too.
Workaround: Enter profile settings from the VCX manually into the 3Com Desktop Communicator.
Problem 15 Video codecs
First found-in version: Beta
Description: If in one 3Com Desktop Communicator video codecs are all set to e.g. H.264 and in
the another 3Com Desktop Communicator all video codecs are set to e.g. H.263p, video won’t
work.
Workaround: Secure that at least one codec in the video settings listing is the same.
Problem 16 Call Forward Universal function
First found-in version: Beta
Description: The 3Com Desktop Communicator can only display that the CFU function is enabled,
but it cannot display which number to forward the call.
Workaround: The forwarding number need to be manually configured within the 3Com Desktop
Communicator.
Problem 17 Change name of feature code
First found-in version: Beta
Description: If one changes the name of an existing feature code, the code can’t be deleted and
after restarting the 3Com Desktop Communicator, this feature code will appear twice.
Workaround: To change the name of a feature code, enter and save a new feature code with the
new name and delete the old feature code afterwards.
November 11, 2009 Page 12 of 13