4. Outsourcing
• Outsourcing is an agreement in which one company
hires another company to be responsible for a planned
or existing activity that is or could be done internally,
and sometimes involves transferring employees and
assets from one firm to another.
• Getting Something Done From External Sources Rather
Than Doing It Within The Organization.
• Simply Outsourcing Means Getting Service From
Outside.
5. • Outsourcing is also the practice of handing
over control of public services to private
enterprises.
39. What is Information Technology
• Information technology (IT) is
the use of computers to store,
retrieve, transmit, and
manipulate data or information.
• Exchanging of Information
through Technology.
49. Business Process Management
• Business Process Management is the
process of analysing and improving business
processes to create a more efficient and
effective organization.
• Business Process Management = creating
and optimizing the perfect plans to achieve your
business goals
50.
51.
52. Business Process Management Life Cycle
• Step 1: Design the process in its ideal state and examine
all the conditions that need to be built.
• Step 2: Model the process using a business process
management software.
• Step 3: Execute the process, or put a system in place.
• Step 4: Monitor the system and gather data about how it
is functioning.
• Step 5: Business Process Optimize and make changes to
the process to improve it.
55. IT Services (ITS)
Custom Application Development (CAD)
Hardware Deployment And Support
Software Deployment and Support
IT Consulting
System Integration
Information Systems (IS) Outsourcing
Software Testing
Network Consultation and Integration
Business Process Management (BPM)
Customer Interaction Support (CIS)
Finance and Accounting (F&A)
Human Resource Management (HRM)
Knowledge Services
Procurement and Logistics
Engineering and R&D (ER&D)
Embedded Services
Engineering Services
Software Products (SPD)
Offshore Product Development
Onshore Product Development
IT-BPM
INDUSTRY
56. IT Services (ITS)
• Custom Application Development (CAD)
• Hardware Deployment And Support
• Software Deployment and Support
• IT Consulting
• System Integration
• Information Systems (IS) Outsourcing
• Software Testing
• Network Consultation and Integration
57. Business Process Management (BPM)
• Customer Interaction Support (CIS)
• Finance and Accounting (F&A)
• Human Resource Management (HRM)
• Knowledge Services
• Procurement and Logistics
60. Categorization of IT-BPM Organization
On the basis of Revenues and size of
operations IT-BPM Organizations Categorized
in 3 Types:
1.Multi-national Companies (MNCs)
2.Indian Service Providers (ISPs)
3.Global In-House Centers (GICs)
61. Multi-national Companies (MNCs)
• MNCs organizations have their
headquarters outside India.
• It operate in multiple locations
worldwide including those in India.
• They cater to both domestic and global
clients.
62.
63. Indian Service Providers (ISPs)
• ISPs have their headquarters in India.
• It’s offices at many international
locations also.
• They cater global as well as domestic
clients.
• They focused on serving only the Indian
clients.
64.
65. Global In-House Centers (GICs)
• GIC organizations cater to the
needs of their parent company
only.
• They do not serve external clients.
66.
67. NASSCOM
• NASSCOM stands for National
Association of Software and Services
Companies.
• Established in 1 March, 1988.
• It is trade association of Indian
Information Technology (IT) and Business
Process Outsourcing (BPO) industry.
68. NASSCOM
• It is Non – Profitable Organization.
• Headquarter – Noida, UttarPradesh
• Chairman – Keshav R. Murugesh
• Members – Over 2000 Companies
from all around the world.
