This document provides an overview of a proposed banking software system. The system will allow HSBC Bank to digitally manage customer accounts and transactions. It aims to provide a user-friendly interface to retrieve customer details quickly and accurately. The software will facilitate tasks like opening and closing accounts, searching for accounts, and viewing transaction histories. It will reduce paperwork and make the banking process more efficient using tools like Visual Basic and Microsoft Access. The document outlines objectives, features, technical requirements, and the system development lifecycle for the proposed banking software.