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Monumental
Mistakes in
EMS
Disclaimer
• I
• AM
• Not
• A
• LAWYER
Hanlon’s Razor and Clark’s Law
• Hanlon’s Razor: “Never attribute to malice that
which is adequately explained by stupidity.” -
Robert J. Hanlon
• Clarks Law: "Any sufficiently advanced
incompetence is indistinguishable from malice.”
– Fred Clark
It all started back in 2006
“pervasive culture of deliberate
indifference” to EMS
Times are
changing
Times are
changing
Times are
changing
Objectives
• Describe the elements of Negligence
• Describe the concept of vicarious liability
• Describe the role of anchor bias, fatigue, anger and fear in EMS
decision making
• Review the case of Kyle Vess
• Review the case of Paul Tarashuk
• Review the case of Crystal Galloway
“Negligence” and Malpractice?
Negligence
• a professional duty owed to the patient
• breach of such duty
• injury caused by the breach
• resulting damages.
Medical Malpractice
• Medical malpractice is defined as any act or omission by a physician during treatment of
a patient that deviates from accepted norms of practice in the medical community and
causes an injury to the patient.
Common Sense
• Res ipsa loquitur:
• The Thing speaks for itself.
• Essentially bypasses the 4 elements of
negligence
• The “Sniff Test” /The
“Newspaper Test”
Respondeat Superior
• Vicarious Liability: “Known or should have known” an incident or problem
could, or would occur
• Negligent Hiring
• Negligent Supervision
• Negligent Training
• Negligent Retention
• Negligent Termination
“Willful Indifference”
• Willful indifference to the safety of others
means that someone intentionally disregards
the safety of others and doesn't take proper
care to prevent harm.
Some important terms: “Normalization of
Deviance”
Some important terms - Bias
• Cognitive biases in health care: Cognitive biases are flaws or
distortions in judgment and decision-making.
• More than 100 cognitive biases have been identified
• The big ones:
• Anchoring
• Diagnostic Momentum
• Framing
• Availability
• Confirmation
The Case of the Freeway
Firestarter
August, 2019
Kyle Vess Brian Cox
Background
• Dallas TX
• DFD Responds to a grass
fire on the interstate
• DFD arrives to find a
mostly extinguished grass
fire and Kyle Vess walking
nearby
Discussion
Discussion
Does “Negligence” apply?
• (1) a professional duty owed to the patient
• Was on duty
• (2) breach of such duty
• Allegedly assaulted the patient outside of legal parameters
• (3) injury caused by the breach
• Facial Trauma
• (4) resulting damages.
• Pain, Injuries, etc
Respondeat Superior?
• Vicarious Liability: “Known or should have known” an incident or
problem could, or would occur
• Negligent Hiring
• Negligent Training (and retraining)
• Negligent Retention
• Prior incident(s)
• Included falsification of documentation
• Negligent Termination?
Res ipsa loquitur:
• Kicking patient on the ground
• Taunting the patient
• Incriminating txt/SM Messages after the
fact.
The “Aftermath”
• Initially no action
• After body cam released (Sept. 2021):
• Mr. Cox was terminated (Oct, 2021)
• Mr. Cox Paramedic license was suspended ( Oct,2021)
• Mr. Cox was reinstated to DFD (Sept. ’23) on appeal
• Civil Case still pending
The Case of the Midnight
Rider
Paul Tarashuk Allison Harmon and Jamie Givens
Background
• Orangeburg County, SC
• OCSO and OCEMS respond to
a “Naked Man” jumping on a
Semi truck.
• OCSO arrives just before
midnight.
Discussion
Discussion
Discussion
Does “Negligence” apply?
• (1) a professional duty owed to the patient
• Was on duty
• (2) breach of such duty
• Failure to assess for /recognize potential life threats (AMS)
• Failure to transport
• (3) injury caused by the breach
• Released to LE when should have been transported
• (4) resulting damages.
• Death
Res ipsa loquitur:
• Inappropriate use of Ammonia Inhalants
• Inappropriate Demeaner
• Falsification of ePCR
•Described as A and Ox4
•Described as refusing to sign ePCR
refusal
Respondeat Superior?
• Vicarious Liability: “Known or should have known” an incident or
problem could, or would occur
• Negligent Hiring
• Poor background checks on Harmon
• Falsification/Omissions on application
• Negligent Training (and retraining)
• Negligent Retention
• Negligent Termination
The “Aftermath”
• Initially no action
• After body cam released (May, 2019):
• State Law Enforcement Division (SLED) opened investigation
• Paramedic Alison Harmon terminated for unrelated incident
• OCSO Deputy Clifford Doroski still on duty.
• Civil Case still pending
The Case of the Misdiagnosed
Mother
July, 2018
Crystal Galloway Lt. M Morris
Background
• Hillsborough County, FL
• HCSO dispatched
• Rescue 43 and SQ 1 dispatched
• 4 paramedics total
• 2 LT’s
• 1 “Acting” LT
• 1 FF/Paramedic
HCSO arrives
• Arrived shortly before HCFR
• Finds Galloway on the floor with a
complaint of “Headache and
sensitivity to light and sound” and
had a C-section recently
• HCSO advises R43 and SQ1 of this
information on their arrival
HCFR Arrives
• Patient now “hysterically crying” in pain.
• Vomited in presence of HCFR
• Unable to stand and walk.
HCFR On Scene
• HCFR Lt. Morris reports that the
patient “looked like she had a little
too much to drink” and “there was
no reason for them to transport her
to the hospital.”
• Advised the mother that if she
wanted to take her to the hospital
she could take her herself
• Did use the stair chair to help get
pt. into car for POV transport
POV Transport
• Mother began to
transport Galloway to
local free-standing ED
• Galloway began to have
seizure enroute
Possible contributing Factor
• Area of response
• Time of day
• Run volume
Does “Negligence” apply?
• (1) a professional duty owed to the patient
• Was on duty
• (2) breach of such duty
• Did not take vital signs
• Did not assess
• Did not recognize potentially life-threatening issue
• (3) injury caused by the breach
• Death
• (4) resulting damages.
• Loss of a mother, Loss of income, impact to the family
Res ipsa loquitur:
• No documented vital signs
• Left after 13 minutes
• Documented as:
•(R43) “Non Transport/No Patient Found”.
•(SQ1) ““Non-Transport/Cancel”
Respondeat Superior?
• Vicarious Liability: “Known or should have known” an incident or
problem could, or would occur
• Negligent Hiring
• Negligent Supervision
• Failure to follow established policies
• Negligent Training (and retraining)
• Negligent Retention
• Negligent Termination
The “Aftermath”
• Responders placed on leave during 3 month investigation
• Found to be “grossly negligent” based on lack of assessment
• "[They showed a] lack of remorse," and "In some cases, even outright
arrogance.“
• Lt. Morris was terminated
• "The fact that he said he would do it again, the same way, and that he can
tell, by looking at a patient, what they need, I think is horrendous,“
• Other responders suspended 30 days w/o pay and demoted.
• Lt. Morris was later reinstates after union arbitration
• Settlement for 2.75 million (2020)
What have we learned?
2024 03 Monumental Mistakes in EMS BAD EMS v0.2.pdf

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2024 03 Monumental Mistakes in EMS BAD EMS v0.2.pdf

  • 2. Disclaimer • I • AM • Not • A • LAWYER
  • 3. Hanlon’s Razor and Clark’s Law • Hanlon’s Razor: “Never attribute to malice that which is adequately explained by stupidity.” - Robert J. Hanlon • Clarks Law: "Any sufficiently advanced incompetence is indistinguishable from malice.” – Fred Clark
  • 4. It all started back in 2006 “pervasive culture of deliberate indifference” to EMS
  • 8. Objectives • Describe the elements of Negligence • Describe the concept of vicarious liability • Describe the role of anchor bias, fatigue, anger and fear in EMS decision making • Review the case of Kyle Vess • Review the case of Paul Tarashuk • Review the case of Crystal Galloway
  • 9. “Negligence” and Malpractice? Negligence • a professional duty owed to the patient • breach of such duty • injury caused by the breach • resulting damages. Medical Malpractice • Medical malpractice is defined as any act or omission by a physician during treatment of a patient that deviates from accepted norms of practice in the medical community and causes an injury to the patient.
  • 10. Common Sense • Res ipsa loquitur: • The Thing speaks for itself. • Essentially bypasses the 4 elements of negligence • The “Sniff Test” /The “Newspaper Test”
  • 11. Respondeat Superior • Vicarious Liability: “Known or should have known” an incident or problem could, or would occur • Negligent Hiring • Negligent Supervision • Negligent Training • Negligent Retention • Negligent Termination
  • 12. “Willful Indifference” • Willful indifference to the safety of others means that someone intentionally disregards the safety of others and doesn't take proper care to prevent harm.
  • 13. Some important terms: “Normalization of Deviance”
  • 14. Some important terms - Bias • Cognitive biases in health care: Cognitive biases are flaws or distortions in judgment and decision-making. • More than 100 cognitive biases have been identified • The big ones: • Anchoring • Diagnostic Momentum • Framing • Availability • Confirmation
  • 15. The Case of the Freeway Firestarter August, 2019
  • 17. Background • Dallas TX • DFD Responds to a grass fire on the interstate • DFD arrives to find a mostly extinguished grass fire and Kyle Vess walking nearby
  • 18.
  • 20.
  • 22.
  • 23. Does “Negligence” apply? • (1) a professional duty owed to the patient • Was on duty • (2) breach of such duty • Allegedly assaulted the patient outside of legal parameters • (3) injury caused by the breach • Facial Trauma • (4) resulting damages. • Pain, Injuries, etc
  • 24. Respondeat Superior? • Vicarious Liability: “Known or should have known” an incident or problem could, or would occur • Negligent Hiring • Negligent Training (and retraining) • Negligent Retention • Prior incident(s) • Included falsification of documentation • Negligent Termination?
  • 25. Res ipsa loquitur: • Kicking patient on the ground • Taunting the patient • Incriminating txt/SM Messages after the fact.
  • 26. The “Aftermath” • Initially no action • After body cam released (Sept. 2021): • Mr. Cox was terminated (Oct, 2021) • Mr. Cox Paramedic license was suspended ( Oct,2021) • Mr. Cox was reinstated to DFD (Sept. ’23) on appeal • Civil Case still pending
  • 27. The Case of the Midnight Rider
  • 28. Paul Tarashuk Allison Harmon and Jamie Givens
  • 29. Background • Orangeburg County, SC • OCSO and OCEMS respond to a “Naked Man” jumping on a Semi truck. • OCSO arrives just before midnight.
  • 30.
  • 32.
  • 34.
  • 36. Does “Negligence” apply? • (1) a professional duty owed to the patient • Was on duty • (2) breach of such duty • Failure to assess for /recognize potential life threats (AMS) • Failure to transport • (3) injury caused by the breach • Released to LE when should have been transported • (4) resulting damages. • Death
  • 37. Res ipsa loquitur: • Inappropriate use of Ammonia Inhalants • Inappropriate Demeaner • Falsification of ePCR •Described as A and Ox4 •Described as refusing to sign ePCR refusal
  • 38. Respondeat Superior? • Vicarious Liability: “Known or should have known” an incident or problem could, or would occur • Negligent Hiring • Poor background checks on Harmon • Falsification/Omissions on application • Negligent Training (and retraining) • Negligent Retention • Negligent Termination
  • 39. The “Aftermath” • Initially no action • After body cam released (May, 2019): • State Law Enforcement Division (SLED) opened investigation • Paramedic Alison Harmon terminated for unrelated incident • OCSO Deputy Clifford Doroski still on duty. • Civil Case still pending
  • 40. The Case of the Misdiagnosed Mother July, 2018
  • 42. Background • Hillsborough County, FL • HCSO dispatched • Rescue 43 and SQ 1 dispatched • 4 paramedics total • 2 LT’s • 1 “Acting” LT • 1 FF/Paramedic
  • 43. HCSO arrives • Arrived shortly before HCFR • Finds Galloway on the floor with a complaint of “Headache and sensitivity to light and sound” and had a C-section recently • HCSO advises R43 and SQ1 of this information on their arrival
  • 44. HCFR Arrives • Patient now “hysterically crying” in pain. • Vomited in presence of HCFR • Unable to stand and walk.
  • 45. HCFR On Scene • HCFR Lt. Morris reports that the patient “looked like she had a little too much to drink” and “there was no reason for them to transport her to the hospital.” • Advised the mother that if she wanted to take her to the hospital she could take her herself • Did use the stair chair to help get pt. into car for POV transport
  • 46. POV Transport • Mother began to transport Galloway to local free-standing ED • Galloway began to have seizure enroute
  • 47. Possible contributing Factor • Area of response • Time of day • Run volume
  • 48. Does “Negligence” apply? • (1) a professional duty owed to the patient • Was on duty • (2) breach of such duty • Did not take vital signs • Did not assess • Did not recognize potentially life-threatening issue • (3) injury caused by the breach • Death • (4) resulting damages. • Loss of a mother, Loss of income, impact to the family
  • 49. Res ipsa loquitur: • No documented vital signs • Left after 13 minutes • Documented as: •(R43) “Non Transport/No Patient Found”. •(SQ1) ““Non-Transport/Cancel”
  • 50. Respondeat Superior? • Vicarious Liability: “Known or should have known” an incident or problem could, or would occur • Negligent Hiring • Negligent Supervision • Failure to follow established policies • Negligent Training (and retraining) • Negligent Retention • Negligent Termination
  • 51. The “Aftermath” • Responders placed on leave during 3 month investigation • Found to be “grossly negligent” based on lack of assessment • "[They showed a] lack of remorse," and "In some cases, even outright arrogance.“ • Lt. Morris was terminated • "The fact that he said he would do it again, the same way, and that he can tell, by looking at a patient, what they need, I think is horrendous,“ • Other responders suspended 30 days w/o pay and demoted. • Lt. Morris was later reinstates after union arbitration • Settlement for 2.75 million (2020)
  • 52. What have we learned?