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Dr. Dickson Lukose
Chief Data Scientist
Outline
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
2
Outline
3
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Artificial Intelligence will Replace Humans
4
Outline
5
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Digital Disruption
6
Digital Disruption
7
Source: https://www.linkedin.com/pulse/digital-disruption-has-already-happened-do-you-want-lion-martin-hill
Outline
8
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Digital Disruption Generates Big Data
9
Big Data
10
Data Deluge
11
80%
20%
VIDEO IMAGE TEXT
VOICE
ENGTERPRISE
IOT
Data Source: Enterprise Data
12
Constitute
20%
Source: http://www.improsys.in/erp.htm
Data Source: Social Media
13
Constitute
Part-of
80%
Source: https://allwebnmobile.com/social-media-networking/
Data Source: Linked Open Data
14
Constitute
Part-of
80%
Source: http://lod-cloud.net/
Data Source: Internet of Things (IoT)
15
Constitute
Part-of
80%
Source: http://www.sketchbubble.com/en/powerpoint-internet-of-things.html
Smart Data Lake
16
DATA LAKEDATA SWAMP
Enterprise	Data	
Sensor	Web/IoT	
SMART
(SEMANTIC)
DATA LAKE
Structured,	Semi-Structured		
&	Unstructured	
Unstructured	(Structured)	 Structured	&	Semi-
Structured	
Structured	
Linked	Open	Data	
CRAWLERS DATA HARVESTERS
WEB
KNOWLEDGE
HARVESTER
DATA
INGESTION ENGINE
Social	Media	
HARMONIZATION
CLEANSINGFUSION
DEDUPLICATION
SEMANTIFICATION
Big Data Analytics Technologies
17
Source: Linux Infrastructure Support (URL: http://linux-infrastructure.com/bigdata/)
Outline
18
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Big Data brings Big Opportunities
19
Business
Transformation
from
Process Driven
to
Data Driven
Source: http://digitally.cognizant.com/data-science-the-new-monetization-model-for-analytics-industry-3/
Outline
20
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Artificial Intelligence
21
Relationship: Artificial Intelligence & Big Data
22
Source: https://whatsthebigdata.com/2016/10/17/visually-linking-ai-machine-learning-deep-learning-big-data-and-data-science/
Machine Learning Workflow
23
Source: http://www.datascienceassn.org/content/machine-learning-workflow
Neural Network and Deep Learning
24
Artificial Intelligence Companies
25
Outline
26
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Algorithms in Decision Making
27
Future Enterprise Information Management
28
Outline
29
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Human Resource Management
30
Source: http://www.managementguru.net/human-resource-management/
Sample AI in HR Management
31
Category AI Techniques
Staffing
Personnel Selection
1.  Expert System / Knowledge-based System (Hooper et al., 1998) & (Mehrabad &
Broheny, 2007)
2.  Data Mining (M.J. Huang et al., 2007) & (Chien & Chen, 2008)
3.  Artificial Neural Network (L.C., Huang et al., 2004) & (M.J. Huang, et al., 2006)
4.  Rough Set Theory (Chien & Chen, 2007)
5.  Fuzzy Data Mining (Tai & Hsu, 2005)
Training and Development
Training
Development
1.  Knowledge-based System (Liao, 2007)
2.  Expert System (Chen et al., 2007)
3.  Fuzzy Artificial Neural Network (M.J. Huang et al., 2006)
Motivation
Job Attitudes
Performance Appraisal
1.  Artificial Neural Network (Tung, et al., 2006)
2.  Fuzzy Logic (Ruskova, 2002)
Administration
Meeting Scheduling
1.  Software Agent (Glenzer, 2003)
Hamidah Jantan et al (2010), Intelligent Techniques for Decision Support System in Human Resource Management,
Decision Support Systems, Advances in, Book edited by: Ger Devlin,
ISBN 978-953-307-069-8, pp. 342, March 2010, INTECH, Croatia.
Sample AI in HR Management
32
ARTIFICIALINTELLIGENECTECHNIQUES
HUMANRESOURCEMANAGEMENT
S. Strohmeier & F. Piazza (2015) Artificial Intelligence Techniques
in Human Resource Management—A Conceptual Exploration, Intelligent Techniques
in Engineering Management, Intelligent Systems, Springer.
AI Companies in HR / RECRUITING
33
Source: http://www.ai-one.com/2015/01/12/ai-one-and-the-machine-intelligence-landscape/
Intelligence Gathering from Social Media
34
Sentiment Analytics Concern Analytics
Emotion Analytics Personality Analytics
MIMOS Technology
Intelligence Gathering from Social Media
35
MIMOS Technology
Potential Major Impact of AI in HR
Personalization: AI is helping to
personalize (make recommendation) corporate
learning by capturing meaningful employee data
relating to a wide range of learning experiences
and behaviors.
Workflow Automation: AI provide
intelligence for automating hiring processes like
interview scheduling, employee performance
reviews, employee onboarding, and answer basic
HR questions.
Improved Recruitment: AI techniques
for Natural Language Processing and Predictive
Analytics will help to speed up recruitment by
allowing you to weed people out faster and with
fewer mistakes.
Better Prediction Models: AI will
know your company almost better then you do,
being able to predict future turnover rate, reduce
(or increase) employee engagement levels,
concerns bout internal employee communications,
project completion problems.
36
Goes Beyond Key Words: Context
depended Semantic Search vs Keyword Search
Fast and Accurate: AI will be consistent,
faster, cheaper and more accurate then a human.
Perfect for Social Recruiting: Data
in the social "ether" is growing and become more
and more relevant to work place decision making.
Customizes to your Needs: With
artificial intelligence based matching, you can work
with predicted outcomes to customize the kinds of
people and skills you are really looking for. This
allows you to build the customized profile for a
particular job that is matched to your needs.
Gets Smarter: AI adjusts to patterns it
recognizes.
Outline
37
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Will AI & Automation take our Jobs?
38
Source: http://www.economist.com/news/special-report/21700758-will-smarter-machines-cause-mass-unemployment-automation-and-anxiety
Source: http://waitbutwhy.com/2015/01/artificial-intelligence-revolution-1.html
Prediction: Sample Jobs to be replaced by
Automation and AI?
39
Outline
40
•  The Big Scare
•  Digital Disruption
•  Big Data
•  Data Science
•  Artificial Intelligence
•  Intelligent Decision Making
•  Human Resource Management
•  Will AI and Automation Take Our Jobs ?
•  Conclusion
Industry Use of AI
41
(Image: Narrative Science) Source: http://www.informationweek.com/big-data/big-data-analytics/ai-creates-jobs-study/d/d-id/1320814
Conclusion
42
Source: https://techcrunch.com/2016/11/27/relax-artificial-intelligence-isnt-coming-for-your-job/
In contrast to technical
visionaries such as Bill Gates,
Elon Musk, and Stephen
Hawking -- who worry that
artificial intelligence could
become so advanced that it
threatens humanity -- business
leaders largely see AI as a way
to enhance human endeavor.
- InformationWeek
Dr. Dickson Lukose
GCS Agile Pty. Ltd.
198-202 Queensberry Road
Carlton, VIC 3053
Australia
Email: dlukose@gcsagile.com.au
Phone: +61408510817

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2016-12-06-v2-HDRF-Conf

  • 1. Dr. Dickson Lukose Chief Data Scientist
  • 2. Outline •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion 2
  • 3. Outline 3 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 4. Artificial Intelligence will Replace Humans 4
  • 5. Outline 5 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 8. Outline 8 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 11. Data Deluge 11 80% 20% VIDEO IMAGE TEXT VOICE ENGTERPRISE IOT
  • 12. Data Source: Enterprise Data 12 Constitute 20% Source: http://www.improsys.in/erp.htm
  • 13. Data Source: Social Media 13 Constitute Part-of 80% Source: https://allwebnmobile.com/social-media-networking/
  • 14. Data Source: Linked Open Data 14 Constitute Part-of 80% Source: http://lod-cloud.net/
  • 15. Data Source: Internet of Things (IoT) 15 Constitute Part-of 80% Source: http://www.sketchbubble.com/en/powerpoint-internet-of-things.html
  • 16. Smart Data Lake 16 DATA LAKEDATA SWAMP Enterprise Data Sensor Web/IoT SMART (SEMANTIC) DATA LAKE Structured, Semi-Structured & Unstructured Unstructured (Structured) Structured & Semi- Structured Structured Linked Open Data CRAWLERS DATA HARVESTERS WEB KNOWLEDGE HARVESTER DATA INGESTION ENGINE Social Media HARMONIZATION CLEANSINGFUSION DEDUPLICATION SEMANTIFICATION
  • 17. Big Data Analytics Technologies 17 Source: Linux Infrastructure Support (URL: http://linux-infrastructure.com/bigdata/)
  • 18. Outline 18 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 19. Big Data brings Big Opportunities 19 Business Transformation from Process Driven to Data Driven Source: http://digitally.cognizant.com/data-science-the-new-monetization-model-for-analytics-industry-3/
  • 20. Outline 20 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 22. Relationship: Artificial Intelligence & Big Data 22 Source: https://whatsthebigdata.com/2016/10/17/visually-linking-ai-machine-learning-deep-learning-big-data-and-data-science/
  • 23. Machine Learning Workflow 23 Source: http://www.datascienceassn.org/content/machine-learning-workflow
  • 24. Neural Network and Deep Learning 24
  • 26. Outline 26 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 29. Outline 29 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 30. Human Resource Management 30 Source: http://www.managementguru.net/human-resource-management/
  • 31. Sample AI in HR Management 31 Category AI Techniques Staffing Personnel Selection 1.  Expert System / Knowledge-based System (Hooper et al., 1998) & (Mehrabad & Broheny, 2007) 2.  Data Mining (M.J. Huang et al., 2007) & (Chien & Chen, 2008) 3.  Artificial Neural Network (L.C., Huang et al., 2004) & (M.J. Huang, et al., 2006) 4.  Rough Set Theory (Chien & Chen, 2007) 5.  Fuzzy Data Mining (Tai & Hsu, 2005) Training and Development Training Development 1.  Knowledge-based System (Liao, 2007) 2.  Expert System (Chen et al., 2007) 3.  Fuzzy Artificial Neural Network (M.J. Huang et al., 2006) Motivation Job Attitudes Performance Appraisal 1.  Artificial Neural Network (Tung, et al., 2006) 2.  Fuzzy Logic (Ruskova, 2002) Administration Meeting Scheduling 1.  Software Agent (Glenzer, 2003) Hamidah Jantan et al (2010), Intelligent Techniques for Decision Support System in Human Resource Management, Decision Support Systems, Advances in, Book edited by: Ger Devlin, ISBN 978-953-307-069-8, pp. 342, March 2010, INTECH, Croatia.
  • 32. Sample AI in HR Management 32 ARTIFICIALINTELLIGENECTECHNIQUES HUMANRESOURCEMANAGEMENT S. Strohmeier & F. Piazza (2015) Artificial Intelligence Techniques in Human Resource Management—A Conceptual Exploration, Intelligent Techniques in Engineering Management, Intelligent Systems, Springer.
  • 33. AI Companies in HR / RECRUITING 33 Source: http://www.ai-one.com/2015/01/12/ai-one-and-the-machine-intelligence-landscape/
  • 34. Intelligence Gathering from Social Media 34 Sentiment Analytics Concern Analytics Emotion Analytics Personality Analytics MIMOS Technology
  • 35. Intelligence Gathering from Social Media 35 MIMOS Technology
  • 36. Potential Major Impact of AI in HR Personalization: AI is helping to personalize (make recommendation) corporate learning by capturing meaningful employee data relating to a wide range of learning experiences and behaviors. Workflow Automation: AI provide intelligence for automating hiring processes like interview scheduling, employee performance reviews, employee onboarding, and answer basic HR questions. Improved Recruitment: AI techniques for Natural Language Processing and Predictive Analytics will help to speed up recruitment by allowing you to weed people out faster and with fewer mistakes. Better Prediction Models: AI will know your company almost better then you do, being able to predict future turnover rate, reduce (or increase) employee engagement levels, concerns bout internal employee communications, project completion problems. 36 Goes Beyond Key Words: Context depended Semantic Search vs Keyword Search Fast and Accurate: AI will be consistent, faster, cheaper and more accurate then a human. Perfect for Social Recruiting: Data in the social "ether" is growing and become more and more relevant to work place decision making. Customizes to your Needs: With artificial intelligence based matching, you can work with predicted outcomes to customize the kinds of people and skills you are really looking for. This allows you to build the customized profile for a particular job that is matched to your needs. Gets Smarter: AI adjusts to patterns it recognizes.
  • 37. Outline 37 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 38. Will AI & Automation take our Jobs? 38 Source: http://www.economist.com/news/special-report/21700758-will-smarter-machines-cause-mass-unemployment-automation-and-anxiety Source: http://waitbutwhy.com/2015/01/artificial-intelligence-revolution-1.html
  • 39. Prediction: Sample Jobs to be replaced by Automation and AI? 39
  • 40. Outline 40 •  The Big Scare •  Digital Disruption •  Big Data •  Data Science •  Artificial Intelligence •  Intelligent Decision Making •  Human Resource Management •  Will AI and Automation Take Our Jobs ? •  Conclusion
  • 41. Industry Use of AI 41 (Image: Narrative Science) Source: http://www.informationweek.com/big-data/big-data-analytics/ai-creates-jobs-study/d/d-id/1320814
  • 42. Conclusion 42 Source: https://techcrunch.com/2016/11/27/relax-artificial-intelligence-isnt-coming-for-your-job/ In contrast to technical visionaries such as Bill Gates, Elon Musk, and Stephen Hawking -- who worry that artificial intelligence could become so advanced that it threatens humanity -- business leaders largely see AI as a way to enhance human endeavor. - InformationWeek
  • 43. Dr. Dickson Lukose GCS Agile Pty. Ltd. 198-202 Queensberry Road Carlton, VIC 3053 Australia Email: dlukose@gcsagile.com.au Phone: +61408510817