IT Is Everyone’s Business
TREVOR S. MITCHELL, CAE
DIRECTOR OF MEMBERSHIP & STRATEGY
AMERICAN MENSA
Introduction
10 Years in Association Management
Strong involvement within industry
Been on both sides IT and Other
Functions
Overview
1. IT Evolution
2. IT in Associations
3. Your Role within IT
Challenges You Have with IT?
IT Evolution
Role of IT
What IT Actually Does
IT Department Functions
Evolution of IT Roles
IT Guy
System Administrator
Computer Engineer
Developer
IT Director
CIO
IT Connected to Strategy
IT in Associations
Our World
AMS
LMS
Social Media
Single Sign on
Online
Community
Apps
Collaborative Spaces
Email Solutions
Cloud Computing
24 access
Remote workers
Tablets
Historically
IT
Business
Operations
Today Business
Operations
IT
Business
Operations
Your Role within IT
Infrastructure
Servers/operating systems, internet connectivity, related items
Data Management
Database(s) and their interaction with other key systems
Online Presence
Web (including social and mobile)
Technology Management/Governance
How an organization administers their technology tools
Areas of Focus
Questions to Consider
Who makes new system decisions?
Who owns the system once it’s purchased?
Who is responsible for training?
Who is responsible for identifying upgrades?
How You Fit In
Understand what Your Role is in the Equation
Work in conjunction and collaboration with IT
IT Systems Support Strategy
Put Yourself In Their Seat
Final Thoughts
Focus on collaboration rather than ownership
Strategy always drives technology needs
Your role is essential to achieve success
Trevor S. Mitchell, CAE
Director of Membership & Strategy
American Mensa
trevormitchellcae@gmail.com
@trevm22
www.trevormitchellcae.com

2016 TSAE Tech Talks - IT Is Everyone's Business