The document provides a summary and background information for MAHAMADRAFI.SHAIK, including his education, technical skills, and professional experience in logistics and supply chain management roles. He has over 7 years of experience in operations, marketing, customer support, and managing vendor agreements. Currently he works as a Senior Operations and Marketing Executive at Seaport Logistics India Pvt. Ltd.

1. MAHAMADRAFI.SHAIK
bvsrecerafi@gmail.com
Mobile: +91-9492119345
Summary:
• 24x7 available for Customer support.
• Experienced in Logistics activities such as sales, Freight, Supply chain Management.
• Experienced with Vendor Agreements with Clients.
• Experienced in Smooth tackling with Clients.
• Experience in Marketing& Office administration.
• Proficient in handling customers.
• Experience in Freight Forwarding.
• Basic Knowledge in DOT NET, C, C++, WINDOWS.
• Experience as team leader and managing (Operations & Office administration).
• Knowledge in managing project level activates.
• Experience In handling Iran, Egypt and UAE clients.
Education:
• B.Tech, in Electronics and Communication Engineering from J.N.T.University, Kakinada, India.
Technical Skills:
Operating Systems Windows
Languages DOT NET
Professional Experience:
Company: Seaport Logistics India Pvt.Ltd.
Role: Sr. Operation &Marketing Executive
Duration: May 2015 to till Date
Environment: Logistics, supply chain Management, Trading and Marketing.

2. Responsibilities:
• Worked as Team leader in Marketing.
• Experience on different lines of business in LSP industry, as well as extensive experience in
shippers logistics enables us create LSP value proposition to shippers.
• Experience in operational improvements across the supply chain to enable cost reduction, cash-
flow gains and greater efficiencies
• Worked as team lead in Marketing.
• Expert in giving Competitive Quote to customer
• Affectively handling and attending client calls and solving issues.
• Expert in Maintain relationship with Clients.
• Maintain healthy relationship with higher officials of Government.
• Experience in Freight forwarding, Vendor agreements.
• Experience in Branch Financial Level Analyzing.
• Experience in Branch Development.
• Monitoring and solving all logistics Operations.
• Expert Vendor agreements.
• Experience In handling Iran, Egypt and UAE clients.
• Expert in Transportation management and reverse logistics that can result in cost reduction and
improved customer service.
• Experience in Customer service operations to create customer value, based on reduced service
cost and improved customer satisfaction.
Company: INDUZ Trading& Logistics.
Role: Branch In-Charge
Duration: Oct, 2013 to May, 2015
Environment: Logistics, supply chain Management.
Responsibilities:
• 24x6 Clients Support.
• Performed the daily maintenance Operations and performance of team members.
• Daily Contact with Customer for Business Development
• Monitoring Branch Operations.
• Worked on Capacity planning and Database growth inventory.
• Experience in Logistics software (Focus)
• Responsible for all branch operations.
• Maintaining Health Environment in Team.
• Experience In handling Indian Clients.
• Maintain healthy relationship with higher officials of Government.
• Experience in Freight forwarding, Vendor agreements.
• Expert in handling all logistics operation.