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2014 understanding fleet risk management.qtrly meeting
- 1. Understanding Fleet Risk Management BY Ke n ny S m i t h
- 2. SECTION 1 SECTION 2 SECTION 3 SECTION 4 2 Why Is Auto So Difficult?
- 3. 3 of auto accidents are caused by poor driver choices. 96% Costs of other work injuries Each year 3,000 - 4,000 workers die while driving. 3x
- 4. 4 How can I manage the drivers? I can’t see them. I get calls from people about our drivers. Well no… we don’t have any rules or expectations.
- 5. 5 Auto Risk Management – It Isn’t Simple But It Can Be Managed • Accidents have causes • 95% of accidents have two or more “causes” • Accident prevention/reduction Identifying and predicting “causes” Implement controls (fixes) where you find deficiencies
- 6. 6 Accident Causation 95% of accidents have two or more “causes” Equipment Entity Policy/MgtPeople Environment Materials/Other Department Policy Accident Crash Incident Injury Cause Effect
- 9. 9 Auto Loss Trends Law EnforcementPublic Works Fire Department Parks and Recreation Admin Operations
- 10. 10 Auto Loss Trends Common Claim Types Claim Cost Hit Vehicle Ahead Inter- section Head-on Other Sideswipe Backing Severity Hit Vehicle Ahead Backing Inter- section Other Sideswipe Frequency
- 11. 11 National Averages National Highway Traffic Safety Association Non-fatal crash No injury Non-fatal crash With injury Crash With Fatality $16,000 $70,000 $500,000
- 12. 12 Claims Reporting And Investigation
- 13. SECTION 1 SECTION 2 SECTION 3 SECTION 4 13 Culture Has A Lot To Do With It
- 14. 14 Safety Culture • Represents mindsets, values, and beliefs • Entity • Department • Worksite (vehicles)
- 15. 15 Safety Culture • Represents mindsets, values, and beliefs • Entity- Management driven • Department- Every manager • Worksite (vehicles)- Every site
- 16. 16 Every Successful Safety Program Has: • Three traits • Culture – Everyone wants to be better/safer. Expectations are accepted and fostered. • Compliance – Rules/regulations/procedures and discipline • Support – Management; by originating dialogue, funding safety/machinery and equipment, and demanding safety be a priority.
- 17. 17 Develop Culture And Accountability CONSEQUENCES (DRIVER) RULES - BEHAVIOR & PERFORMANCE ORGANIZATIONSUPPORT (CULTURE,TRAINING,EQUIP/TOOLS…) SUPERVISION • Draw your box of acceptable behaviors • Manage behaviors
- 18. 18 Accident Rate And Culture Accidents Time = Years Start 1 2 3 Management committed Change in commitment
- 19. 19 Culture Accidents Management buy-in Rules Discipline Supervisor training Consequences Employee buy-in Self-directing Watching out for ME Watching out for US
- 21. 21 FYI • Auto coverage is written on the vehicle, not the driver • You are responsible for any damage the vehicle does o You are responsible for who drives o You are responsible for securing the vehicle • Develop your controls to survive intense questioning • Failure to supervise (negligent entrustment) • Failure to train
- 22. 22 Fleet Safety – 95% Driver Management • Management expectations – policy/rules o Driving is a privilege o Entity and departmental operational rules • Driver supervision o Driver selection – who you allow to drive o Training o Accident review o Performance monitor (positive and negative response) • Inspection and maintenance – driver and shop
- 23. 23 Fleet Safety Program A sample fleet safety program is provided.
- 24. K e n n y S m i t h Kw s m i t h @ o n e b e a c o n g o v. c o m R i s k C o n t r o l M a n a g e r 3 0 3 - 5 3 1 - 3 8 4 3 Questions