We’ve all heard that “employees don’t quit jobs, they quit their managers.” In fact, a lot of us have probably done exactly that. There are plenty of opportunities out there, especially for high performers, so most people won’t stick it out with someone they don’t much care for. That begs the question: why do so many companies still have so many lousy managers? It comes down to two important things: we don’t value the right traits when we look for managers and we don’t train our managers to cultivate those traits. In this webinar, Mike Giordani, Co-Founder of Lingo Live, will highlight how to identify and foster managers that grow your company. You’ll learn: The three most important traits for a good manager How to identify the ideal internal candidates for management positions What the real cost of bad managers really is What Mike learned from a couple missteps early in his career about management And a whole lot more

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Frequently Asked Questions

5. How do you identify
a good manager?
7/30/19

6. Today’s agenda
WHAT WE’RE COVERING
1. 3 mistakes I made––and what
I learned from them
2. 5 traits of great managers
3. Is leadership an inherent trait?
4. Q&A

7. Mike Giordani
CO-FOUNDER, LINGO LIVE

8. “Becoming a leader is synonymous
with becoming yourself. It is
precisely that simple and it is also
that difficult.”
Warren Bennis

9. AUDIENCE POLL
What one word would you use to describe a great manager?
(Please answer in chat!)

10. 84% of organizations anticipate a shortfall of leaders
in the next 5 years
48% of the workforce will be millennials by next year
Only 19% of organizations are “very effective” at developing
new leaders
Where we are today
THE STATE OF LEADERSHIP BY THE NUMBERS
Source: Brandon Hall Group, “State of Leadership”

11. 84% of organizations anticipate a shortfall of leaders
in the next 5 years
48% of the workforce will be millennials by next year
Only 19% of organizations are “very effective” at developing
new leaders
Where we are today
THE STATE OF LEADERSHIP BY THE NUMBERS
Source: Brandon Hall Group, “State of Leadership”

12. 84% of organizations anticipate a shortfall of leaders
in the next 5 years
48% of the workforce will be millennials by next year
Only 19% of organizations are “very effective” at developing
new leaders
Where we are today
THE STATE OF LEADERSHIP BY THE NUMBERS
Source: Brandon Hall Group, “State of Leadership”

13. 3 mistakes and I made–and what
I learned from them
Part 1 of 4

14. Going it alone when I didn’t have to
MISTAKE no. 1

15. Moving too fast
MISTAKE no. 2

16. Micromanaging vs. barely managing
MISTAKE no. 3

17. Mistake
Going it alone Be vulnerable. Ask for help, lean on
your peers and your team.
Lesson
MISTAKES vs. LESSONS

18. Mistake
Going it alone
Moving too fast
Be vulnerable. Ask for help, lean on
your peers and your team.
Take time with people decisions and
watch your need to be “liked.”
Lesson
MISTAKES vs. LESSONS

19. Mistake
Going it alone
Moving too fast
Micromanaging vs. barely managing
Be vulnerable. Ask for help, lean on
your peers and your team.
Take time with people decisions and
watch your need to be “liked.”
People aren’t fixed entities. Everyone
needs something different. Think
situationally.
Lesson
MISTAKES vs. LESSONS

20. 5 traits of great managers
Part 2 of 4

21. They foster psychological safety
TRAIT no. 1

22. Source: Amy Edmondson

23. They have a “We” mentality vs. a “Me” Mentality
TRAIT no. 2

24. “We”
Motivated by purpose Motivated by credit
“Me”
WE MENTALITY vs. ME MENTALITY

25. “We”
Motivated by purpose
Willing to embrace good ideas,
regardless of where they come from
Motivated by credit
Will default to their own decisions,
regardless of if they’re the right ones
“Me”
WE MENTALITY vs. ME MENTALITY

26. “We”
Motivated by purpose
Willing to embrace good ideas,
regardless of where they come from
Didactic by nature
Motivated by credit
Will default to their own decisions,
regardless of if they’re the right ones
Hoard information
“Me”
WE MENTALITY vs. ME MENTALITY

27. “We”
Motivated by purpose
Willing to embrace good ideas,
regardless of where they come from
Didactic by nature
Comfortable in their own skin. Authentic.
Motivated by credit
Will default to their own decisions,
regardless of if they’re the right ones
Hoard information
Put on airs. Play the part.
“Me”
WE MENTALITY vs. ME MENTALITY

28. They have a growth mindset
TRAIT no. 3

29. They know how to have difficult conversations
TRAIT no. 4

30. They fit their team today–and tomorrow
TRAIT no. 5

31. AUDIENCE POLL
Is there anything we missed? What’s one trait you emphasize
that we didn’t call attention to?
Please answer in chat!

32. Is leadership an inherent trait?
Part 3 of 4

33. THE ANSWER
Nope.

34. Leaders can be trained.
In fact, leaders must
be trained.
INSTEAD:

35. Managing distributed teams
COMMON SKILL GAP

36. Becoming culturally aware
COMMON SKILL GAP

37. Meeting your team
where they are
AN EXAMPLE OF GREAT LEADERSHIP
Pat Poels
SVP Platform, Eventbrite

38. Are you actively helping your leaders succeed?
TRAINING

39. Questions?
Part 4 of 4

40. Thank you
Personal online language and communication coaching
to fuel workplace innovation. Learn more at LingoLive.com.
@lingo_live • Mike@lingolive.com

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