Integrated Safety Support provides fatigue risk management consulting services including developing fatigue risk management systems, conducting site visits and reviews, and supporting ongoing improvement. They have expertise across many industries and can tailor solutions to each client's unique needs. Their team has decades of experience in safety-critical operations, research, regulation, and fatigue risk consulting.

1. Fatigue Risk Management Systems (FRMS)
Our FRMS work with clients typically involves the development and integration of appropriate policy
and procedures with existing Safety Management Systems. We visit operational sites to examine and
discuss fatigue-related issues in the working environment. Because all such systems are dynamic, we
also plan for ongoing improvement and can support periodic reviews. We are aligned to ISO 31000, the
International Standard for Risk Management.
Our team collectively has decades of experience in (a) line management of safety-critical operations, (b)
scientific and psychological research and practice, (c) safety regulation and management of integrated
safety management systems, as well as (d) industry-focused consulting to create improved safety,
compliance and operational flexibility.
Each operation and environment is uniquely different, so there are no 'one-size-fits-all' approaches taken
by Integrated Safety Support. We take the time required to understand your people and business, and
tailor solutions as necessary to deliver maximum value.
Global Experience in a Range of Industries
A wide variety of extended- and 24-hour operational settings in many industry sectors: Aerospace,
Aviation, Defence, Emergency Services, Healthcare, Maritime, Mining, Oil & Gas, Rail and Road Transport
Extensive and Varied Fatigue Related Services
• Assessing compliance with fatigue-related safety requirements, and undertaking gap analyses against
industry guidelines.
• Industry, government and university-level research related to fatigue-related impairment.
• Developing, implementing, reviewing and auditing Fatigue Risk Management Systems.
• Developing fatigue-related training programs and materials for employees/contractors, managers,
supervisors and rostering personnel.
• Design work schedules to reduce fatigue-related risk but allow operational flexibility.
• Provide formal assurance when all unacceptable risks have been addressed.
Fatigue Risk Identification & Independent System Reviews
We aim to combine our scientific knowledge of fatigue and work hours, with operators' extensive
real-world experience. We add value by helping to improve systems and gain flexibility, control and a
competitive edge.
Our work varies widely from conducting desktop reviews of documented systems, in-depth site-visits
and auditing, facilitating independent risk assessments, development and integration of new systems,
and benchmarking against industry-specific standards.
Hours of Work and Rostering
We help our clients to plan, design, implement and assess work schedules. Our expertise in this area
includes the co-development of the FAID® software program - a mathematical model that can be used
to estimate work-related fatigue based on hours of work. FAID® can be used to identify periods when
fatigue (and consequently fatigue-related risks) may be unacceptably high.
For more information, visit: www.integratedsafety.com.au/rostering-and-faid.htm
Fatigue Training
We can provide practical fatigue-related programs and materials based on
our scientific and industry experience. Because each workplace is different,
we will work with you to provide training in the most effective way. We have
developed face-to-face and train-the-trainer programs, online courses and
materials such as workbooks, factsheets, posters or audiovisual materials.
We can tailor training materials for use in your general industry, your
organisation or even a specific worksite, and also provide foreign language
versions.
For more information, visit: www.integratedsafety.com.au/training.htm
Compliance,Assurance and Audit
• Development of formal compliance, assurance and audit systems
• Development of self-monitoring and self-regulating systems for fatigue management capacity building
• Benchmarking to other industries and organisations
• Research to investigate sleep and/or fatigue using: wrist-worn sleep monitors, reaction-time testing
and other performance measurements, bio-mathematical models for fatigue prediction, information
from on-board data (OBD) devices, productivity, rosters, etc.
"I have no hesitation in
recommending Integrated Safety
Support...a consultancy that
delivers consistently high-quality
outcomes in a timely manner and,
importantly,on budget."
Captain Geoff Sartori -
Head of Safety (Retired),
The Qantas Group
“These guys are not just delivering
a training package –they are
sharing years of knowledge,
gained in the real world.”
Neil Smith -General Manager,
System Operations,TransGrid
Capacity Statement
Providing the highest quality risk based fatigue management
consulting services and training materials
Call Integrated Safety Support: 1300 98 57 58
www.integratedsafety.com.au

2. Relevant Scientific Publications
Fletcher, A. & Yates, R. (2009). Considering the ‘risk’ in Fatigue Risk Management: An integrated approach to managing fatigue and improving
safety and efficiency. Australasian Mine Safety Journal, 2(7): 79-80.
Yates, R. & Fletcher, A. (2010). Managing risks related to fatigue: Factors to consider for effective systems to improve safety and efficiency.
Australasian Mine Safety Journal, 2: 68-70.
Fletcher, A. (2010). Staying safe in the jungles of Borneo: Five studies of fatigue and cultural issues in remote mining projects. Industrial Health,
48(4): 406-415.
Baulk, S.D. & Fletcher, A. (2012). At home and away: Measuring the sleep of Australian truck drivers. Accident Analysis & Prevention, 45S: S36-40.
Key Personnel
Adam Fletcher, PhD, GAICD (Principal Consultant)
• More than 17 years as a pioneer within the
Fatigue Risk Management field
• Highly focused on creating value via real-world
solutions informed by risk management
• Has successfully implemented programs to manage high-risk
sleep disorders in industry
• Previously employed as a scientist for the US Army and the
Universities of Adelaide and South Australia.
Richard Yates, FRAeS, MILT (Principal Consultant)
• More than 20 years working in and managing
personnel in 24/7 operational environments
• Extensive executive experience as a safety
regulator in the UK, Europe and Australia
• Expert in developing and implementing fatigue policy,
procedures and systems
• Significant experience in system reviews, audits and assurance
activities.
Conor O'Brien, BA (Consultant)
• Expert in organisational psychology and leadership
development
• A registered psychologist with more than 15
years’ experience in communications, training &
development
• Extensive experience in the administration of cultural and
psychometric assessments
Scott Baxendale, LAME (Senior Consultant)
• More than 30 years'experience in engineering
projects in Australia, Europe and the US
• Specialises in provision of practical, operationally
relevant solutions in engineering environments
• Operates as Integrated Safety Support's internal expert for
initial site assessments for new clients.
Ingrid Maynard (Client Value Manager)
• 20-years’ experience facilities management, project
management, professional development and training
• Experienced in the enhancement of client’s measured
value and experience
• Focussed on measurable business performance outcomes related to
safety, productivity, workforce engagement and change management
Brionny Hooper, MA (Consultant & Human Factors Specialist)
• Integrated Safety Support's lead Human Factors
specialist, with significant operational experience
• Expert in the classification of safety incidents
involving human error (including fatigue)
• Supports incident investigation, audit and assurance activities
within Integrated Safety Support.
Hamish Elton, BIT, MBA (Project Manager & IT Manager)
• More than 20 years' experience in developing IT
solutions focussed on efficiency and effectiveness
• Expert in integrating IT and data-driven
components of perfomance monitoring systems
• Guides all IT-related strategy related to online training and
other IT requirements for projects.
Our Clients include:
Contact Details
Please contact us to discuss your fatigue management requirements.
Phone: 1300 98 57 58
General: info@integratedsafety.com.au
Web: www.integratedsafety.com.au
Training: training@integratedsafety.com.au
"Integrated Safety Support have significantly enhanced our management of
fatigue-related risks.Part of their success is the genuine engagement with
our operational employees,safety personnel and the management team."
Tim Gibson -
National Compliance Manager,Bis Industries
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